I am writing this review based on my direct experience with Discovery at Home regarding the care of…read moremy mother. My mother was prescribed fluorouracil 5% cream to be applied only to her left hand. Despite clear instructions provided to the nurse Jackie and manager Jamy, the cream was applied to much larger areas including her back, shoulders, arms, chest, and face. This resulted in a severe skin reaction documented by her doctors as a "Topical Efudex Reaction," with significant pain, redness, crusting, oozing, and itching. My mother was unable to sleep for nearly three weeks due to the discomfort. As her son and primary caregiver, I had to personally apply her prescribed healing cream to her back every day for two weeks, which required me to miss work. When I raised concerns: The company conducted an internal investigation and stated their staff did nothing wrong. Administrator Rosana and regional manager Gary informed me they would not take any action. Shortly afterward, they canceled my mother's medical pill delivery service. I also experienced ongoing issues with medication delivery, including late doses and missed days. I have reported this matter to the appropriate state agencies. They are investigating.

From the owner: Discovery At Home provides compassionate, Medicare-certified home health care, outpatient therapy,…read moreand personal care services designed to help seniors maintain independence and improve quality of life in the comfort of their own homes. Our experienced team offers skilled nursing, physical therapy, occupational therapy, speech therapy, home health aides, medical social work, dementia support, medication management, post-hospital recovery care, fall prevention, and private-duty home care. We create personalized care plans focused on improving health outcomes, enhancing safety, restoring mobility, and supporting cognitive wellness.

I have known Mike and staff of this agency both in a professional and personal capacity…read more Unilaterally they are compassionate and caring and available. Should I need their services in the future I would without hesitation utilize them above all.

Collier Homecare provides dependable care with a caring touch. The Owner truly wants to help people…read morein need as well as there families. Mike isn't fake in anyway and that's why I'm happy to be working with him as a Sub Contractor.,

Stacy is a wonderful nurse and advocate. She is intelligent, compassionate, and steadfast in the…read morework she does. Happy to have used her service and would highly recommend.

From the owner: Stacybug Adventures LLC is a woman-owned business based in Southwest Florida, offering…read morecompassionate travel support for individuals who need a little extra care along the way. Founded by Stacy Barbera, a Registered Nurse with over 15 years of healthcare experience, our mission is to make travel accessible, safe, and stress-free for seniors, families, and anyone facing health or mobility challenges. We specialize in three core services: Travel Companions: We accompany travelers who may need assistance navigating airports, managing medication during trips, or just a reassuring presence. Concierge Nursing: Post-op care, medication management, and light household support provided in the comfort of home. Custom Group Trips: Curated group experiences for women and caregivers that combine adventure with personalized support. Whether it’s escorting a child flying solo, helping a senior attend a family event, or organizing a group trip to Japan during cherry blossom season, Stacybug Adventures removes the barriers that keep people from seeing the world. Travel should be for everyone—and we’re here to make that possible.

My parents have been clients for a few years now and they have received excellent care. As their…read moreout-of-state daughter, I would like to give a huge shout out to Genny(owner). Genny has been communicative not only with my parents, but with me. Recently, she went above and beyond before, during and after Hurricane Ian. Genny was truly one of my lifelines throughout the devastating event. During the long power outage and lack of cell service in the area, Genny managed a way to remain in contact with me. She always responded to my texts/calls--both night and day. She continued to reach out with sincere concern and compassion for my parents and their situation(even though she herself was trying to navigate the aftermath of the hurricane on behalf of her own family and business). I am forever grateful for my parents' safety. Additionally, I am grateful for people like Genny who remained connected with me during an extremely stressful and frightening time. Thankfully, Genny, her family and her employees were/are safe as well! :) To say "thank you" is an understatement... ;)

From the owner: We offer the best home care attention. We take care of our patients, but also help them feel love…read morein the comfort of their own homes. We provide home health care and in-home senior care with professionalism and empathy to guarantee a comfortable lifestyle surrounded by family and friends. Especially, if you're not able to be around 24 hours a day! We offer everything in home care and home health care services from companion care, personal care, assistance with activities of daily living (ADLs) to skilled nursing and live-in care. We work one on one with you to ease the process of picking just the right amount of care. Whether you need 1 - 24 hours of care, we are your number one choice for home care in Naples, Estero, Marco Island and Bonita Springs.

Jen May, owner of Senior Helpers, was waiting in the NCH hospital lobby when I was discharged,…read morepresenting me with a contract to engage me to sign a contract for her senior home health care services because of my neuropathy. Strange for her to be there. I did need help as I have no one to help me. Hence, I signed a contract for 24/7 care for one week. She had all the paperwork ready to be signed. Unfortunately, her care givers were not reliable...I should say the night shift care givers were not reliable because they came to sleep in my home during their shift rather than stay awake and keep an eye on me if I needed help ambulating, toileting, or whatever during the night. Three consecutive nights, three different care givers did in fact sleep throughout the night. My dispute against the charges with Wells Fargo were declined in favor of Senior Helpers because WF said Senior Helpers "provided the services." What a joke. And I signed a contract! But WF didn't even abide by the FTC Fair Credit Billing Act that provides consumers with protection from charges for services that weren't delivered or that were received but were not as described. Therefore, I refused to continue with such "service". But to no avail, WF sided in favor of an unehtical Senior Helpers and kept the contract fee I signed for $5,376.00 plus added late charges, to be paid by me. That's what I call taking advantage of a 74-year-old single lady who did not receive the care she was supposed to receive from a greedy company who did not care about services I received, but only the MONEY that the owner contracted me for from her antics of engaging me into signing a contract IN A HOSPITAL LOBBY when I was being discharged. And WF proved to be useless. My documentation from Senior Helpers shows only shift hours, no detailed list of services they provided. What a BIG RIP-OFF BY BOTH SENIOR HELPERS AND WELLS FARGO.

Warm and friendly staff and great service always!! Never much of a wait and always kind and…read morehelpful!

Great personal service. Very helpful. Mails my scripts North in the summer. Much better than…read moreWalgreens.