I try to get a facial every few months and I've tried a ton of places around the city -- Pretty…read morePlease is one I'll be adding to my rotation and one I'll definitely recommend to friends. The space has a beautiful scent that puts you at ease as soon as you walk-in. I had a signature facial and it really set a new standard for a facial for me. The facial and upper body massage relaxes you, I can't imagine not having a facial with such a nice neck/shoulder/arm massage again. The products they use don't have a strong fragrance -- every detail was perfect. They do give product recommendations after the service but there's no pressure and it doesn't feel sales-y or uncomfortable the way it can at other salons. Highly recommend my facialist Amy!

I had my first facial with Anne today. Upon arrival, a pleasant smell hit me. Anne was very kind,…read moreasked me how my day was and offered me water. She went over some of my skin care history and current routine with me. The calming facial I received was refreshing. I felt cold things, hot things, a zappy thing, pinching thing, steam, and more. She also massaged my neck and hands. She gave me some great recommendations and I got a little eye treatment complimentary. I also appreciated that she wasn't pushy with the products and said I will email you what I recommend. My skin looks bright and clean. I also got some chocolate to take with me which was a nice touch. I will be back. Worth every penny.

*Location Tip: If you're trying to locate this spot via Google Maps, make sure to note that this…read morespa is located upstairs. I stumbled upon Karine Kazarian because of the Biologique Recherche line of products they offer. Although there hasn't been an issue with my current esthecian, I wanted to try a facial in New York along with the line of products. I first booked my appointment with Mariam, who happens to be Karine's daughter. She was super friendly and walked me through the entire process. She listened to my concerns and customized the deep cleansing facial for my skin. I was left with hydrated and clean skin. I knew I loved their service when I received multiple compliments on the second week from having my facial. Recently, I saw Sasha for the same deep cleansing facial as I was in desperate need of extractions. She took care of me and was gentle throughout the entire process. I truly feel like their is magic in these ladies hands and they are definitely worth checking out for anyone who wants to be pampered with good skin care products.

I have seen a handful of estheticians at Karine Kazarian over the past year and my experiences have…read morebeen truly mixed. Some estheticians have been incredible (shoutout Aiza) and some haven't been as good. After my last few visits, I've been disappointed in the depth of the facials I've received and haven't felt that I've been getting my money's worth. The services are expensive (even for NYC) at $300+ with tip. After getting a cyst on my eyelid following my most recent facial, I think it's time for me to find another place for my facials in the city. Wish the treatments here weren't as costly; if the prices were a bit lower, I'd be more comfortable with the quality and depth of service.

This was my first time getting any work done and Nick was amazing! He was very thorough and…read moredetailed with his explanation and helped me understand the whole process. I went back to him a few weeks later and once again was very pleased. Great staff and great results!

Nick was my injector, he was lovely, patient, and did an incredible job. It was my first time doing…read moreany Botox and Nick was extremely professional and kind. My lips look absolutely beautiful and it's exactly what I wanted. Will definitely be coming back!

Fast,friendly and talented. Jyoti is amazing, I always am happy with her work! Make an appointment…read moreand get a text confirmation. Happy to see this small local business do well.

Jyoti is the BEST and the one I recommend for waxing AND threading. They also are very affordable…read moreand easy to book last minute.

Claire was detailed and patient in answering my questions. She made my 1st experience comfortable…read more Establishment was clean, all staff friendly, professional and efficient.

I've been seeing Claire for over a year, and she has been absolutely amazing. She is incredibly…read morepatient, professional, and always makes me feel comfortable during my appointments. She takes the time to explain everything and lets me know before she starts working on more sensitive areas, which I truly appreciate. Her attention to detail, kindness, and ability to make the experience as comfortable as possible are unmatched. I always leave feeling well taken care of. If you're looking for someone who is knowledgeable, caring, and exceptional at what she does, Claire is the one! 10 out of 10 -- chef's kiss! Highly recommend!

The hotel is amazing but the spa experience was not great. Had an appointment for 10am so we showed…read moreup a few minutes before 10. And by the time we were taken to the locker room, changed, and went to the massage room floor and started the massage it was 10 minutes. And never was I told that the setup and changing for the massage would eat up into my massage time so they didn't complete the full 60 minute massage. Never have I been to a spa that did this. We are paying for a nice experience and they pulled this into our experience without warning or I would have made sure I changed quicker and started sooner. Overall, this left me with a bitter bad experience and I wouldn't pick here for a massage again. Quite sad because I really liked this hotel.

This place is incredible. Ramona gave me the best facial I have ever had, and the oil hair…read moretreatment was great (not surprisingly this leaves your hair very slick after). Highly recommend!

I went to see Carol for the first time the other week and it was such an amazing experience! She…read moretalked me through everything she was doing and made specific suggestions and customizations based on my skin. It was such a relaxing facial but I could tell it was effective. I can't wait for my next appointment! Which is already booked.

Carol is a genius, so caring and a real master in this field. All her facials have no down time and…read moremake me feel beautiful. I also love all her product! What a gift. Thank you Carol.

Nope!!! Never again. I started going here a couple of years ago. Had good results with jeuveau. I…read morestarted to try other places because they were closer to where I live in Brooklyn, but decided to try bodyfactory again. I told the injector that I liked what I had before, but she decided to add whatever she wanted without asking me. Now my eyelids are so tense and wide open - I look like a crazy mass shooter- and I have severe eye strain. I confirmed with someone who answered the phone that the injector did indeed add units that did that. Again... without asking me if it was ok. For some reason the person who I spoke to on the phone thinks a consultation will help. However, I already know from experience that once they inject it the only thing that works is letting it wear off and I have to have severe eye strain for 3 months. The injector was also very careless and I bruised like never before. She even just felt sloppy and inexperienced. I'll never go back again. Nothing like the feeling of waking up with eye strain when your eyes should be relaxed! And the shape of my eyes is so terrible and embarrassing.

MEDICAL PROFESSIONALS ARE PROHIBITED FROM ACCEPTING TIPS. BOTOX IS A MEDICAL PROCEDURE. NURSES ARE…read moreMEDICAL PROFESSIONALS. My review highlights an unethical practice that's unfortunately widespread in the city. I typically get Botox treatments at Body Factory, and while the nurses are generally skilled and the facilities (I've been to all three locations) are clean and well-maintained, the issue lies with their tipping policy. Medical professionals, including nurse practitioners and registered nurses, are prohibited from soliciting or accepting tips. Their professional code of conduct clearly forbids this. Let me repeat this: MEDICAL PROFESSIONALS, INCLUDING NURSES, ARE EXPLICITLY PROHIBITED FROM SOLICITING OR RECEIVING TIPS. THERE IS NO GREY AREA HERE. ACCEPTING TIPS IS UNETHICAL FOR THESE PROFESSIONALS. However, every time I go to pay, I'm put in an uncomfortable position. The staff at the register either directly asks for a tip or presents the credit card machine with a tipping option, treating it as if it's standard practice. This behavior is wrong, unethical, and embarrassing on purpose. Treatments here are already expensive, often costing me close to or over $500. Yet, they still have the audacity to suggest a 20%/30% tip -- that's an additional and unethical $100 or more they take. This practice is wrong and unethical, and again, tips should not be requested, given, suggested, or even accepted if offered. While customers technically have the option to decline, the correct approach would be never to request a tip, never mention it, and not include it as an option in the payment process. Putting clients in an uncomfortable position is NEVER the answer. Please learn and remove the tipping option from your credit card payments.

I was going to Satori after almost 2 years. My technician Dasha who I have seen in my previous…read morevisit as well made me feel very comfortable and the whole experience was quick and seamless. It's been so cold lately but the moment I entered the room it was warm and cozy which instantly made me feel at ease. Satori laser has a great environment and very professional and caring staff.

You can discourage, reprimand and rebuke using at home devices, only to see it appear again or get…read morerid of it forever. I reckon the professionals have an edge. Both Dasha and Marissa are great.

We had so much fun here. We were attended by Fred, who gave his everything to help us find the…read moreright lipstick color. He made me try all of them out and had the patience to stick to the end. The store is amazing and so much more than just selling the product but offering beauty treatments from LED light therapy to massage. The place itself is beautifully decorated and lots of light comes in. There are a few artworks scattered all over the place. I'll definitely go back!

Amazing! my friend and I went here for our hair and makeup before a Madonna concert. Fredy and…read moreCecile both did phenomenal jobs. We could not be happier with the results. They were so friendly and welcoming too. I would go back here in a heartbeat.