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    Photo of Tristan H.
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    3 years ago

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    CareLinc M.

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    7 days ago

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    CareLinc M.

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    1 year ago

    They don't communicate with the patient and primary care team. Which causes a delay in getting medical equipment and care

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    1 year ago

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    2 years ago

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    3 years ago

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    CareLinc M.

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    3 years ago

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    CareLinc M.

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    5 years ago

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    9 years ago

    Website sucks and your prices are sky high. Thanks for taking advantage of those that need your services

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    Ask the Community - CareLinc

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    Airway Oxygen

    Airway Oxygen

    1.1
    (15 reviews)

    When I call with questions or requests, the call is answered by what i assume is a call center…read more The reps are extremely helpful, courteous and professional. When they try to reach the local branch (Wyoming, MI}, they generally have to leave voice mail and ask them to call me. I never receive a call back. When I am able to talk to a woman at the branch, she is rude and condescending. I am assuming that it is always the same woman, unless they are unfortunate enough to have more than one such employee. Just a tip- if you hate people, don't work in a service industry! Conversely, the delivery people are generally outstanding. Specifically, a man named Andrew was courteous, helpful and answered all my questions. 1 star rating for the branch customer service and 5 stars for Andrew!

    Seen by my primary care and found to have very low oxygen when walking. He prescribed supplemental…read moreoxygen, and faxed prescription to AirwayOxygen. I called Airway, in Wyoming, when I arrived home to check the status. The person on the phone was VERY unhelpful..They were closing in a couple of hours and the earliest they could deliver, assuming insurance compliance, would b in 3 days (Monday), leaving me without oxygen for the weekend. I then contacted CareLink in Hastings who promptly solved my problem including getting my prescription from my primary, and delivering my supplies within 2 hours. Received a phone call form Airway latter that evening saying they had a prescription and could they deliver. When I told them of my prior conversation, the person was apologetic and said it shouldn't have happened. Nice to have the apology, but the oxygen would have been better. Can't rely on Airway. CareLink went over and beyond.

    CareLinc - medicalsupplies - Updated August 2026

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