we've been bring our vehicles to Integrity for oil changes almost exclusively for the last 8 years…read moreor so and they have been so consistent with their detail. One of our vehicles runs hot and tends to burn through oil quicker than it should and they're always happy to top it off for us. With every oil change there's always a coupon for a free car wash but even without that it's still our first choice to wash and vacuum the van because the suction is always the best out of the local car washes (even the chain ones aren't as good). long story short, we are happy to support this locally AND family owned business!

Great service! Love the monthly plan, so easy and the vacuums have great suction power. Highly…read morerecommend.

I scheduled service to have snow tires put on my car. They were easy to schedule and the service…read morewas fast. Everyone I interacted with was professional, kind, and courteous. They are also storing my regular tires which is nice. They're great to do business with and I can't recommend them enough!

My front driver side tire kept losing air so I brought it in to see what was wrong. Staff were…read morevery friendly and responsive. I didn't have an appointment and they got me right in. Only took about 20-30 minutes to find that my tire had a nail in it and patch it up. Price was reasonable. Would definitely recommend!

I purchased a brand-new 2024 vehicle from Betten Baker Buick in January 2024, but the experience…read morehas been riddled with issues. The vehicle's mileage was inaccurately reported on an auto verification report, showing a discrepancy that made it appear as though the odometer had been rolled back. This discrepancy was entered by a dealership prior to my ownership, yet it has caused me significant problems, preventing me from selling the car. Potential buyers assume the odometer was tampered with, even though this error occurred before the vehicle was ever sold to anyone. In my opinion, the selling dealership should have taken responsibility for correcting this issue, but despite countless attempts to seek assistance--including speaking with new car sales managers, finance managers, and dealership sales managers--my requests were ignored, and the issue remains unresolved. To make matters worse, the vehicle was not properly prepped or detailed upon delivery. It still had plastic protective stickers on the sill plates, floors, and other areas. During the purchase process, the dealership presented a window sticker listing features that were very important to us, including a "tech package" with lane change assist, adaptive cruise control, and automatic rain-sensing wipers. However, during the closing process, they pulled the incorrect window sticker three separate times. After noticing the discrepancies, we insisted that the sticker being used be verified against the physical VIN on the car. By this time, they assured us that the features remained the same as originally agreed upon. Unfortunately, three days after taking delivery of the vehicle, we discovered that it did not include the tech package or the key features we had prioritized in our purchase. While the dealership eventually took accountability for their mistake, they refused to undo the deal, leaving us stuck with a vehicle that did not meet our expectations or match what was originally promised. The manager brushed off our concerns and offered an oil change and 12 gallons of fuel as compensation--neither of which we were able to redeem. This dealership used to provide exceptional service, especially under the care of a former employee named Mason. Since his departure, however, the quality of service has declined significantly. Betten Baker appears committed to service only until the paperwork is signed--after that, accountability and customer care are nonexistent. Yesterday, I was able to rectify the AutoCheck history. This took countless hours of my time with absolutely no support from Betten Baker. FYI, VP's and Managers will not return calls if you need help outside something that benefits them. ​

Robert Chapman at the Coopersville location has been been extremely friendly, helpful and…read moreprofessional. Anytime I have ever needed anything (big or small) he has been there to assist me and would recommend him to anyone. Steve Bush.

They helped me find a solution and clearly had my best interest rather than profit as their main…read morepriority.

I began taking my vehicles to these guys in February 2024 after being referred by someone in whom I…read morehave a great deal of trust. Sam is a master mechanic with tons of experience and knowledge. He's a good human being with a strong moral compass, your safety and business are his priority, not profit. He has worked on my Cadillac SRX, my Silverado 2500hd and my Harley Davidson Ultra Classic. I have spent in the ballpark of $15k in repairs between all three vehicles and I wouldn't think of trusting anyone else with my vehicles, they go above and beyond. You will never be overcharged for parts, labor or unnecessary repairs which is rarer than you would think and they are as honest as they come. Over my lifetime I have been screwed over by every mechanic I have had at some point or another, mostly by dealerships and I can assure you the quality of work is much better and much less expensive. If you are looking for a mechanic you can trust with your money and your vehicles, this is the place, I will never go anywhere else.

This business is like my second home. I can almost always find what I need. Sometimes, I even come…read moreacross items I pick up for possible future use.

A special shout-out and thank you to Jamie and Elliot for superb customer service regarding parts…read morefor my 2011 Chevy Impala. Elliot is part of a rare and diminishing group who can be counted upon for accurate and complete information on vehicle availability. Looking forward to working with them again soon!

Excellent service and communication. I was able to book service quickly. Having the detailing done…read moreat my office location while I kept working was very convenient. The interior of my vehicle looks brand new!

Wow, Jessica and Heather did an amazing job on our SUV today...in our driveway! Even vacuum stripes…read moreneatly left on the carpet. I don't want to get in it. I'm quite picky and can't find an issue. Great Mother's Day gift for my wife. Thx!