I had such a great experience at this clinic: The staff was very welcoming and friendly. Dr. Omar,…read moreDanielle, and Jadene all had such amazing energy. It was a quick visit they listened thoroughly to the needs and expectations and completly excelled ! special shoutout to Shanell for her amazing personality and extreme hospitality ! I won't be going to any other urgent care from now on.

This umc and care now on centennial they only care about billing patients why else would I be…read morereturning to the URGENT CARE 3 times in a week? I wanted to give zero stars because I had to visit the umc twice. This never happens at all. I miss the old times where I get seen and I don't have to come back. The problem is the doctors they are always rushing to another patient thinking they found the problem they don't. I also have been to the urgent care 3 times in a week. Due to poor diagnosis and not enough time off. I would receive only one day off despite the wheezing, the coughing, fever that they did not mention. I am not sure who to trust in the Vegas valley. I'm so disappointed. Can you imagine three visits it's just to collect money they don't really help find the cause. Whether it's the system to give 2-3 days off to heal, we only get one day each time. The amount of anxiety they gave me because I have a fever. There's no way they can compensate the trauma I'm going thru because I have no one to drive me. How they can help improve? Check your patients more carefully.

I was very happy with care and staff. I am a senior and I took a fall. My husband and I are going…read moreon vacation. Myside was hurting really bad. I went to this urgent care and immediately I felt comfortable. They saw me very quickly and within 15 minutes an ex ray tech was in the way. They diagnosed it a sprain on ribs. I was very relieved. MA Bennett was very patient and kind getting my vitals. Carlile was through making sure before discharge that al avenues were taken. I was happy when I left.

The wait time is horrible, the doctor I saw was extremely rude and did NOT help. how are you a…read moredoctor that doesn't know what transgender means?

Very friendly staff! Super helpful. Dr. Hansen was super informative and took time to make sure all…read moreof our questions were answered. The nursing staff was amazing as well. 10/10

This was my first visit to the urgent care and I am so pleased with the customer service and help I…read morereceived. Jenny & Sheila at the front desk were very helpful in getting me checked in and made me feel very welcome. The dr was also very informative. I will definitely return here if I am unable to visit my primary care doctor.

Great team work Great costumer service…read more Amazing staff always with a smile (: Recommend

Waste of time and money. I had about a 2 minute consultation with a black male nurse practitioner…read more(I don't recall his name I don't believe he even introduced himself). He was cold and condescending and it was obvious he didn't want to be there or offer any help.

Great facility, with phenomenal service! I was seen by Mr. Michael Swart, 10/10 service. They…read moreanswered all my questions and got me the care I needed. A good tip: Get there as soon as they open. Considering they are an Urgent Care there isn't any appointments available, only walk ins I got there 30 minutes before they opened and was the first one to be seen. Which is ideal if you're in pain!

We came before 2 people that walked in after us and we waited for an hour and she took the people…read moreafter me first! I think it's so rude they took so long to get to us was just for a sports physical

Wasted my time , took my money just to say go to the ER made us wait the longest out of everyone…read moreeven people who came after us as walkins , Doctor was extremely rude , unprofessional staff, who does the doc think she is talking all passive aggressive, we came to seek help not get talked down on by this unprofessional miserable female doctor, bathrooms were disgusting lazy staff should start cleaning more but there to busy laughing and saying Jokes behind the counter, hope that doc enjoyed her hour lunch as well , what a joke of a urgent care.

It was the worst place ever. They didn't tell me how long it would take after I was let into the…read moreroom. We waited for 3 hours.

Quality Care is what I received from this wonderful Team of Healthcare professionals! I would not…read morerecommend going anywhere else for your urgent care needs in North Las Vegas Nevada. Thankfully Grateful for Dr. LUC and Nurse Shelley who made my visit here extraordinary with Love and Care! ! They CARE Like Family!

Currently at Mountainview hospital as I'm writing this, but checked in here at 3am and had nothing…read morebut a pleasant experience from all staff members that saw me. Each one also showed me kindness, which I really appreciated and definitely helped considering how much pain I was in. I was first seen by Zaric and Flores and was later seen by another attending nurse who had short and curly blonde hair and she was also amazing. I also had Jared and another woman look at me to do my scans and they both made me feel comfortable and told me what to expect step by step, getting rid of the anxiety I had. Jared even gave me a nice warm blanket and stopped by to give my mother one as well. As I was leaving to be admitted to the hospital, each staff member had wished me well. I don't regret coming here, it definitely was urgent and they quickly got me what I needed:

The nursing staff are so awesome. As a patient, they have been very caring and empathetic. No one…read morebelittles you, there's no in-fighting, and it's not too terribly busy. It's pretty small, but I think that's a part of why most of the employees seem to work well with each other. I appreciate the teamwork, it shows. The only thing is the tall, dark-eyed, mean-spirited security guard. Although she hasn't given me any direct trouble, I'm rather concerned if she can do her job and keep us safe. I have experience with narcissistic, domineering female figures, and when I'm in here every now and then, I don't really want to stay here if she's on shift. The way she talks rubs the wrong way. I don't just pay attention to how a person treats me, but how they treat others. And she gives the impression of a superficial, controlling, overbearing manager in a toxic workplace environment. One morning that I checked in, she was also coming in at the same time. What a coincidence. But I needed the help. I'm somewhat glad she's not a healthcare personnel...

I usually come to this ER because the service is quick and I actually get good service…read more I came 07/21/26 at 11:40pm to be sat in a damn chair for the rest of the night/morning just to be told my CT scan was normal and that they need to transfer me to valley so I can now get a MRI. My right arm is not of use due to a cervical Injection I got from another doctor yesterday. I've been in pain for hours. NOBODY has come by to help or administer anything else outside of the Tramidol they gave me hours ago. I'm literally crying in pain rocking back and forth because nothing is helping me. Not the staff or the medication. I've seen several people leave. Why am I the only one in a damn chair?! STILL?! This is beyond ridiculous and at this point it's feeling like discrimination because why am I being treated differently among others I've seen?? A woman who came after me asked for a bed and the nurse said okay as soon as I can clean one. She made time to clean one for her. But left me in this chair Beyond deplorable care and service. Unless I show my @ss in here that's the only way they will even update me on anything! THE WORST!

If could give 0 stars I would. On june of 2021 i was in a car accident two days after the accident…read moreI went in due to severe paid in my neck and shoulders with some abdominal pain. I went in with a doo-rag, sweats and a hoodie. Was looked at suspiciously but thought nothing of it. After waiting and being sent into an examination room I explained the car crash, what happened and the areas affected. The nurse taking down my history asked me the basics. Me having ER nurses throughout my family (aunts, granny, mother) i know doctor, lawyers are not who you lie to. So i made sure to let them know that I didn't do drugs and rarely drank, i dont even like to use Tylenol and Ibuprofen, but was a heavy cannabis user (in terms of dealing with pain) [I have been in the cannabis industry for a long time consultin/managing working with cancer patients to manage pain and nausea during the medical only years] - I saw the nurses eyes roll as she wrote this down. i was already getting side eyed but that must have been the thing that set them off because i was treated as if all of my pain was fake. Everyone became extremely dismissive, they reluctantly and with attitude told me they would give me a CT scan. As i went through that process the tech doing my CT asked if i had any other paid i described areas around my eyes and head and how it felt kind of dull. He looked at me and without a seconds thought said "this sounds like a sinus infection, we cant give you anything for that but we can suggest some medications" i looked at him like he was dense. And kept to myself. I get the scan wait for the results and the physician looking over the results comes in and checks me out. Touching my neck, my abdominal. I gave her detailed account of the car crash, how it happened, how i was positioned and what i was feeling. She tells me off the cuff "well we cant give you anything for it, just ibuprofen" I am shocked. She doesn't talk about or try problem solving just telling me that she is waiting for my scans. 10 mins later Gets my scans, and tells me there is swelling but nothing serious. Pain should go down and to put ice on it. I know and feel something is wrong so I call my friend a former cop, she gets me in with a chiropractor that very next day. In the mean time I call my aunt (now retired) and she agrees, she was so pissed she almost called herself but I told her not to worry because we had other family matters going on at the time. I go to the chiropractor he doesn't want to touch me before knowing whats happening. He orders an MRI and a CT scan- days later after getting the results 3 of my vertebrae are rubbing against each other cuz i had blown out disc. My lower abdominal pain was because two disc were pressing against my sciatica!!! Over time i started to have partial paralysis in my left and right arm. Very poor grip strength. All the of the medicine professionals i saw from then on were kind, patient and understanding never dismissing me very worried about solving the problem. Ultimately i had to get a ACDF surgery on 3 vertebrae in my neck and cortisol shots in my lower back!!! If i had just listened to them i would have been in a horrible place. Luckily through love and care from professionals who actually LISTENED AND CARED; I am back on my feet. I am powerlifting and close to where I was prior to the car crash. Still have a lot left to do an go but I am a firm believer in CROSSFIT and what it has done for me. I have NEVER been treated the way i was treated there. AVOID THIS PLACE LIKE THE PLAGUE. Listen to your instincts and make sure to write down names of every one who helps you. Make sure you get a 2nd and 3rd opinion! I know this is years removed; but have u ever had such a bad experience you just wanted to leave it all behind? I was in such a bad place trying to pick my body up to be as functional as possible I didn't want added stress, from something i couldn't control. i just wanted to leave that experience behind but now I am absolutely making sure ppl avoid these types of places and go to real hospitals that care. Hope this helps anyone looking; SUMMERLIN hospital, Valley Hospital, Sunrise - those are people WHO CARE

If I could give -1,000,000 stars, I would. This place is absolutely horrible and completely…read moredisgusting in how they treat people. I went to the ER after a car wreck. I handed them my insurance information right when I got there. All they did was take my vitals, ask where I was in pain, refer me for pain management, and I left. That's it. No surgery. No procedures. No real treatment. Just a basic walk-in ER visit. I assumed they billed my insurance like any normal, honest facility would. My insurance would have paid the allowed amount and that would've been the end of it. Instead, they decided to put a lien on my insurance settlement check for $15,000. $15,000 for vitals and a brief ER walk-in. They didn't even have the decency to tell me they were doing this. There's apparently no law requiring them to bill insurance first, so instead of accepting what insurance would have paid, they chose to come after my settlement so they could try to get more money. Almost a year later, while I'm finally getting my payout, my lawyer informs me they placed a lien on any money I receive. For what? For walking into the ER. They are not here to help people. If they think you might receive money from an accident, they will absolutely try to grab a piece of it. It feels predatory and greedy. They care more about squeezing every dollar they can out of you than actually helping patients. Do not go here. They are worthless, dishonest, and completely out of line. If you value transparency and basic decency, stay far away.

The American urgent care always gets me in and I can get blood at the facility and x rays. The…read moredoctor is amazing. He moved locations so I then moved locations. I highly recommend this facility. It's very clean.

Staff is very nice and efficient. Clean office. I always get the best service at this location.read more