I am out of town, on vacation, with health issues. Was looking for an urgent care to receive…read moremedical assistance, overall this one had the best reviews. After visiting this urgent care 100% understand why. The staff was amazing and very welcoming. I had no anxiety in the office whatsoever, the receptionist was very open to answering any questions I had and very patient with me. Along with the nurses assistant walking me through everything, and the nurse practitioner was very adamant about finding a solution to my problem. Which made me feel a lot of relief about the experience. This is one of the best urgent cares I've been to in my lifetime. I would recommend this experience to anyone if needed, of course.

Honestly, the doctor that met with me (works part time), was THE MOST THOROUGH doctor I've ever…read morehad. Not only did he address my issue, but he also taught me some things about maintaining my health! I genuinely wish I'd met this man 10+ years ago, but better late than never, I'd suppose!! I forgot your name, but thank you, Doc!

Not only is the wait time too long but the staff is not considerate of the hearing impaired and the…read moretelephone communication is a joke. They tell you they are taking care of something for you over and over again and it never gets done. I would like to find a better place to go for my urgent care needs.

My daughter went here after feeling flu like symptoms for nearly 4 days. Neg for flu & covid. Was…read moresupposed to send in prescriptions for 2 things. They were never sent. Two days of calling and leaving messages with no response. She is an out of state college student so has no ability to go to her own Doc. Shameful lack of care and follow through. Avoid this place.

Excellent care and service. Nurses and PA were very attentive and thorough Would highly…read morerecommend for an urgent care.

I have NEVER in my life been as humiliated as I just was. I have an ongoing condition that seems to…read morehave gotten worse so my doctor told me to go to the ER. While there, I was seen by Dr. Pangia who did not do an exam. So I requested to have a nurse come to my room explained to them how I felt neglected and requested a patient advocate. Next thing I know, the doctor comes back in extremely aggravated and accuses me, while on video call with my mother, of being pissed because he wouldn't give me IV pain medication. Mind you, something that was NEVER mentioned. I continuously try to explain to him what I was actually upset with only to be met with being cut off and not allowed to speak as he is raising his voice at me. I walk out of the room and yell for someone to come help as he's following me and still raising his voice at me. The charge nurse then comes in, allows me to speak freely, and gives me the contact information for the patient advocate. Considering the situation was recorded and I have evidence of the interaction, I will be obtaining an attorney for medical negligence.

Dear Customer Service,…read more I am writing to express my disappointment with the care and treatment I received in the CMC Emergency Department on Sunday, August 2, 2026, at approximately 8:30 a.m. Before I begin, I want to make it clear that I have always had outstanding experiences with CMC. About three and a half years ago, when I moved to this area, I decided that CMC would be my healthcare provider because every doctor, nurse, and staff member I had encountered was kind, compassionate, and made me feel welcome. Unfortunately, my experience in the Emergency Department was completely different. When I arrived, the gentleman working at the registration desk did not acknowledge or greet me. I had to approach him and ask if this was where I needed to register. Instead of welcoming me or asking how he could help, the first thing he told me was that there were a lot of people waiting, there were no beds available, and that I would have a long wait. He repeated this several times throughout our interaction. At the time, there were only about five people in the waiting room. Whether there were five people or fifty people should not matter to someone seeking emergency medical care. Patients come to the Emergency Department because they are worried about their health, and hearing repeatedly how long the wait will be only adds to their anxiety. While checking me in, I explained that I was experiencing chest pain that was radiating down my left arm. His response was, "I don't care about your arm. Tell me more about the chest pain." I understand that he may have been trying to focus on the most urgent symptom, but the way he said it was dismissive and lacked compassion. There are much more professional and caring ways to communicate with a patient who is frightened and not feeling well. The night before, I had spoken with the on-call physician, who advised me to go to the Emergency Department because of my symptoms. Since it was late at night, I told the doctor I would come first thing in the morning unless my condition became worse, in which case I would call an ambulance. I tried several times to explain this, along with my other medical concerns, but I was never given the opportunity. In addition to my chest pain, my legs and feet had become extremely swollen. My physician, Dr. Boykin, had prescribed medication to help reduce the fluid buildup because there was concern that my kidneys might not be functioning properly. The medication was not helping, and that was another important reason I came to the Emergency Department. Unfortunately, I felt as though no one wanted to hear about those concerns. After my EKG was completed and I was told I was not having a heart attack, I became so discouraged by the way I had been treated that I decided to leave without receiving further evaluation. Looking back, I realize that was probably not the best decision, but I simply no longer felt comfortable staying. No patient should ever feel driven to leave an emergency department because they feel dismissed or unwelcome. I also heard a nurse yelling loudly in the background while I was checking in. I do not know what the situation was, but from a patient's perspective, it came across as chaotic and unprofessional. I understand that emergency departments can be extremely busy and stressful. I also understand that staff members deal with difficult situations every day. However, those circumstances should never prevent patients from being treated with dignity, compassion, and respect. I do not know the name of the employee who checked me in. He was a gentleman with gray hair working the registration desk that Sunday morning around 8:30 a.m. I ask that you identify him and address this matter appropriately. Whether that involves coaching, additional customer service training, or another corrective action is your decision. I simply do not want another patient to have the same experience I had. Again, I want to emphasize that this complaint is not about CMC as a whole. My experiences with your physicians, nurses, and office staff have consistently been excellent, which is exactly why this incident was so shocking and disappointing. I would appreciate hearing from someone regarding this matter and learning what steps will be taken to address my concerns. Thank you for taking the time to read my letter and for considering my feedback. Sincerely, Rob H 11-01--64

FRAUDULENT BILLING PRACTICES! Update on this review: CMC hospital is still billing me to this day…read more In fact, now their anesthesiologists has joined the party, and is also billing. PLEASE STOP BILLING ME. GET IT TOGETHER CMC AND FIX YOUR BILLING SYSTEM ONCE AND FOR ALL. I have a balance of 87.10 on my account and now the new anesth. bill. Once again, I have two insurance policies. If any balance remains after the first policy pays, the second policy pays the rest. This is the first time in over 20 years that I have EVER had this problem - only with CMC. Please have a heart, please fix this. My mom is worn out from trying to help me with this. 15 calls now. The supervisor in billing promised to take care of this, yet the stress continues. I would have given this hospital five stars, but because of there billing department they deserve a 1 star rating. I had nasal surgery October of last year and I am not supposed to be billed at all because I am on dual insurance coverage. What one does not pay, the other does. Dr. Darin Sutton was a great doctor but the billing at CMC is awful. My mother has called in 10 times now. Today we spoke with Destin, before that it was Rose, Tammy, Brittany, and a bunch of other staff in billing. We were told many times to call our insurance, although my insurance said that the hospital/office should not be billing or bothering me at all. My mom has spent lots of time trying to get this fixed, but I still show a balance. The last lady my mom spoke with actually said that the bill would go to collections if we don't pay. I have never been billed for a dime from any doctor or health office. My insurance pays for all of my medical needs. This is stressful and neither of us would use CMC again. Another 45 minute call begging for CMC to file the claim, and stop billing us.

Very Disappointed With This Experience…read more My daughter was contacted by Jamie W., NP a provider at the MinuteClinic located at 2996 E. Hwy 501, Conway, SC 29526, regarding a request she was making. Unfortunately, the interaction was extremely disappointing. My daughter reported that she was treated rudely and with hostility, and the call ultimately ended with Jamie hanging up on her after my daughter addressed the manner in which she was being treated. As a mother, I trusted this MinuteClinic to be one of the places she could go when she was sick and receive professional, compassionate care. During the call, Jamie stated that she was extremely busy. I understand that healthcare providers can be under significant pressure and have demanding workloads. However, being busy or overwhelmed does not excuse treating a patient disrespectfully or speaking to them in a hostile manner. If staffing or workload is contributing to these types of interactions, I would hope CVS/MinuteClinic would ensure that providers have adequate staffing and support so patients do not experience this type of treatment. I am extremely disappointed, frustrated, and upset by how my daughter was treated. Patients deserve to be treated with professionalism, courtesy, and respect--regardless of how busy the clinic or provider may be. I hope CVS/MinuteClinic management will review this interaction and take appropriate steps to ensure that patients are treated respectfully and professionally.

Mike , the Pharmacist has an anti opiate agenda. He will make you feel like you are a drug addict…read morefor getting the pain medications that you need for your chronic pain. He will make it as difficult as possible to get your medications. I think he failed to get into medical school and now is taking it out on the patients. I would avoid this pharmacy at all costs if I were you. You will get treated better at any other pharmacy. Mike if you don't like your job then quit. I wonder how the pharmacy board will feel about how you treat people.

I should've gone to Beaufort Memorial -- this place is ridiculous. I waited in the waiting area for…read morehours, and then once placed in a room, I waited a lengthy period of time without seeing a nurse or doctor. It took forever for anyone to even come into the room to ask my name, my concern, or any basic questions. What is the standard of care at Novant Health? This experience was extremely disappointing and not what I expect from a healthcare provider. The older lady at the registration desk were short tempered, unhelpful, and rude. I literally walked out after almost 4 hours of not being seen by a nurse or physician with the exception of going through the initial triage. She was also rude.

I have been there many many times but THIS time absolutely sucked!!!! I am fully insured but had a…read more$50 copay. Funds are running low this week! I have my social security check pending but it has not gone through yet. I could have called in a payment tomorrow. But NO! They wanted payment TODAY or I will be forced to leave! Isn't that illegal? How is that right? I am a long time patient of theirs but this will definitely be my LAST visit!!! Highly disappointed with how this was handled!!

Everything under one roof! Love it! Massage, nails, facials,…read morepermanent make up, waxing, IV therapy and general medicine!

AMAZING!! I cannot be more grateful for the ladies here!! I searched high and low for a place to…read morehelp me with my medical needs and was repeatedly turned away. Not here! ALL of the staff here greeted me with kindness and were very attentive. They thoroughly asked me questions and made me feel heard. The office is very clean!! Thank you again and I would 100% recommend Dr. Beverly Miller and her staff!

This is a giant building looks professional from the outside like a new ER ! the treatment you…read morereceive is terrible . starting with front desk people laughing after people check in. I also heard nurses complaining and talk terrible about a patient because they forgot I was behind curtain across from nursing station . it's not a hospital it's a giant doctors care fronting as a hospital or at least you think that by way it looks they even have the inside once you get in the back to look like a real ER but don't be fooled this is a Dr care like on every corner . If you need care I don't where tell you to go anymore it's all bad but I wouldn't start here. yikes !

The nursing staff is feral. I put the blame squarely on an incompetent nurse manager who is way…read moreout of her depth. I have her pegged as a "Company Man," and not very bright or interested in patient welfare. As long as the providers stay off her ass and staff sees her as a friend' you know just one of the gang. It takes a lot of courage to do that job. I filed a complaint and got a boiler plate response, weeks later , by mail no less. It is no fun calling a patient after a complaint but it makes ALL the difference in the world. So, some advice to visitors. Go there if you have a rash or a fishing hook in the thumb. Maybe you stepped on a pop top? Blew out your flip flop? But that's it. Also why did the little baby doc order a troponin but no 12 lead ?