tl;dr: beautiful facilities but horrible, dare i say disrespectful, service…read more i will say everything preneed was fantastic. the two cathy's (at the funeral home and the cemetery) were amazing and helpful. they were very understanding and cooperative. the only negative i have to say (not about them) was that the process took a long time. i was there for about 5-6 hours going over funeral and cemetery plans. here's where things went downhill - the day of the viewing service and the day of the graveside service. this was for my father, by the way. we had ordered two guest books for the day of the viewing service. when guests starting arriving they were nowhere to be found. ben had left us with what i can only assume was an intern to take care of us. when asked where the guest books were. she did not know and it took her a while to find them. also, turns out the casket spray was different than what we had selected. ben's response was they had misread the spray selection. even though it was typed up on the contract? he said they would not be able to compensate us for their mistake but would try to get the correct spray for the burial service the next day, which, to their credit, they did provide the next day. we just had the wrong casket spray for the viewing service. the last HUGE mistake they made during the viewing service was technological. they were playing the slideshow of my dad but kept it playing during the WHOLE SERVICE. that means that pictures of my dad were playing while we were singing hymns and while the pastor was giving a sermon. super distracting. so i go to the back of the room to see if they could turn the slideshow off and turn it back on after the service ended. there was no one back there! i clicked pause on the slideshow to stop it and went outside to find the intern to help turn the tv's off. i eventually found her and she had no idea how to work the computer. she ended up closing the slideshow which made the desktop picture show up on the screens. if the desktop picture was the fairfax memorial funeral home logo or a landscape photo, that would've been fine. but the desktop picture was a cute little baby hedgehog in a bed of flowers/grass. so the pastor is giving the message and for, i kid you not, 5 minutes, this desktop photo is on the screens behind him. now i understand some funeral services would welcome moments of levity like this but this was a very serious service. his death was sudden and unexpected and this just felt disrespectful. fast forward to the next day. we are waiting in the processional behind the hearse to go to the gravesite for the burial service. we had told everyone to arrive at 10:00am for the service. the hearse starts leaving at 9:50am to which my brother-in-law asks them if they could wait for 15 minutes because people were still showing up. at 10am the hearse driver gets out of his car and comes up to me (the driver of the first car of the processional). he says, it's 10:00 we have to go. i ask him if we can wait just 5 more minutes because people are still showing up. we didn't want them to get lost because the cemetery is very big (and beautiful). he huffs and gives me an attitude when he says, "i guess we'll wait then." like i'm inconveniencing him by waiting 5 more minutes. i was shocked how rude he was. so like i said, the facilities are beautiful but the day of the viewing service and burial service, the customer service was absolutely horrible. if their goal was to get my mind off of the death of my father by how bad their service was then they partially succeeded. again, we received no apology or compensation for any of the issues we faced on the service days.

The funeral home is beautiful and clean, employees helpful and kind. I would consider using them in…read morethe future, I was attending a funeral.

I can't say enough good things about this company. My mother recently died and I'd never had to…read morearrange anything like this before. Luckily, hospice referred me to DCSV. Not only are their prices VERY reasonable, but they communicated very clearly to me what I needed to do. Everything was handled by phone and e-mail. Kip Austin and Tiffany Rahl were both SO patient with all my questions! Even when I changed my mind at the last minute and asked them to deliver my mom's ashes to my home (because I was trying to avoid an emotion trip out to and back from Chantilly), they were just super nice about it and got me on the schedule for the very next day's delivery! Of course NO ONE wants to face the death of a loved one, but DCSV went above and beyond to make this process as painless as possible. I am beyond grateful for how they handled everything.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I hated to need a service like this. But I witnessed Mr. Keillor carry out an extremely…read morecompassionate and caring service of a friend's funeral. He catered to the family's needs (child) throughout the entire process with no hesitation. It was the third service provider we evaluated and we had heard about Mr. Keillor. Completely exceeded our expectations. 10/10 would recommend.

From the owner: Whitney’s Life Center (WLC) is a mortuary service dedicated to carrying out funeral rituals for…read morefamilies in a fashion that aims to provide dignity and comfort through their difficult time. Arrangements may also be conducted virtually and/or in the comfort of the family’s home.

My family and I have personally had a wonderful experience working with Mr. Mike Gadell, in late…read more2024. Dealing with the loss of a loved one is difficult especially when it comes very unexpectedly but Mr. Gadell's friendly and understanding service and personality helped make the process run smoothly.

Fairfax Memorial Park is very efficient. That is the nicest thing that I can say about them. When…read moremy uncle (age 100) died, they handled the arrangements and service at their lovely chapel. We had around 100 people, including family from 3000 miles away, so we were all huggging and crying after the service. The woman in charge rushed us out like a drill sergeant because they had another service right after ours. It was brutal, and she could not have been more rude. The burial park is nice (even though they screwed up my uncle's headstone--a crooked date on my uncle's grave). But if you're lookng for sympathy and concern, make plans for your loved ones to go somewhere else. I certainly have.

I wish I can rate them higher 10/10. Brief description of my journey; I was searching for a place…read morefor my mom. Ms. Michelle stepped in with her greatness and provided me much help, comfort and wisdom to help with everything as much as possible. If there is a way she can be rewarded, better I will give her flowers as of now and not wait for any reason of doubt. She really deserves her moment. Thank you, Mrs. Monk-Hunter

I recently had the pleasure of attending a funeral service for a loved one at Wiseman funeral home…read more I was amazed at how helpful the staff was throughout the service. The facility itself is gorgeous and had plenty of parking. Most importantly, my Uncle looked amazing actually the best we have seen him in a long time. I was very pleased with the entire service.

I had a deeply disappointing experience with this business. Before any services were provided, I…read moreasked multiple times for pricing so I could understand the costs upfront. Each time, I was told "don't worry about it, take care of your family" instead of being given clear information. After the body was already transported to the funeral home, I was then presented with a bill -- despite my repeated attempts to obtain pricing beforehand. This is not a simple misunderstanding; it is a serious issue of transparency and professionalism at a time when families are vulnerable and grieving. This experience felt exploitative and unacceptable. I am in the process of filing formal complaints with the Federal Trade Commission (FTC), the Virginia Attorney General's Consumer Protection Division, the county consumer affairs office, and the BBB so that this matter can be properly reviewed. I hope this business reevaluates its practices so that no other family has to go through this.

If you love your family then don't bring them here. If a masjid forwards you to them... RUN. The…read moreowner is a greedy being that doesn't understand sympathy. After paying him the FULL amount, he tried to disrespectful remarks and upcharge the service. Don't let these 5 star reviews fool you... Nasser, you're one disrespectful being. Never ever call my family again. He didn't even let the masjid know about the janazeh prayer but wants to bother the daughter and lie on her name saying she was going to be paying extra... Muslim right? Lol how much do you make off depressed beings? Muslim right? Allah doesn't lie ugly. There's reasons why you've been disconnected from organizations. You're greedy.

I met one of the owners, he is very helpful during difficult time…read more My friend's husband passed away suddenly at night and she also had covid, so she won't be able to come to finish all the paperworks. Jeff was very patience and directed us what to do, step by step. Very recommended

Unfortunately our family has had to use their services over five times in the last ten years. Every…read moretime Greg, Suzanne and their staff have been wonderful. I truly don't know what we would had done without them. They have gone far above from anything we have requested never overlooking any details. They have made what is a difficult and emotional process so much easier. I also appreciate that you get a personal approach instead of a factory like setting like many of the larger funeral homes today. Their prices were very fair for the amazing service they provided. I would recommend them to anyone.