I just wanted to let you know what a positive experience I had in dealing with Donte Graham at this…read moredifficult time. He has been caring, supportive, respectful, and helpful in every way. At no time did he try to upsell me on anything - this would have been a real turnoff! I can't say I've enjoyed this experience, but Donte made it so much easier to get through it. Bob Scherago Montclair

I chose Mountcastle Turch on the advice of a friend who had used them for her parents. I am glad I…read morelistened to her! From the first time I met Chelsea, she was so friendly and caring that she put me right at ease. She is a gem! Everything was explained clearly and she kept me informed and up to date about everything. I'd give over 5 stars if it was available.

From start to finish, the staff at Fairfax Memorial Funeral Home made a dreaded event have a…read morepositive tone. The beautiful grounds and elegant facilities created an environment of serenity and dignity for the deceased. My family is forever grateful for, our funeral director, Jordan W. It's impossible to truly capture the gift he gave us by simply doing his job in an impeccable fashion. Jordan is warmhearted, personable, and organized. His calm directness makes you feel at ease enough to grieve while simultaneously knowing that the logistics of orchestrating a funeral are in efficient, professional hands. Jordan shared with us every step of the funeral with advance notice; at no point letting us be blindsided. But, if not most importantly, Jordan's intuitive empathy provided an appropriate level of comfort coming from a stranger. In fact, we were grateful to have him present during the most intimate moments of the funeral. If you are reading this, I am truly sorry for you loss. However, it is with extreme confidence that I recommend Fairfax Memorial Funeral Home and Funeral Director Jordan W.

tl;dr: beautiful facilities but horrible, dare i say disrespectful, service…read more i will say everything preneed was fantastic. the two cathy's (at the funeral home and the cemetery) were amazing and helpful. they were very understanding and cooperative. the only negative i have to say (not about them) was that the process took a long time. i was there for about 5-6 hours going over funeral and cemetery plans. here's where things went downhill - the day of the viewing service and the day of the graveside service. this was for my father, by the way. we had ordered two guest books for the day of the viewing service. when guests starting arriving they were nowhere to be found. ben had left us with what i can only assume was an intern to take care of us. when asked where the guest books were. she did not know and it took her a while to find them. also, turns out the casket spray was different than what we had selected. ben's response was they had misread the spray selection. even though it was typed up on the contract? he said they would not be able to compensate us for their mistake but would try to get the correct spray for the burial service the next day, which, to their credit, they did provide the next day. we just had the wrong casket spray for the viewing service. the last HUGE mistake they made during the viewing service was technological. they were playing the slideshow of my dad but kept it playing during the WHOLE SERVICE. that means that pictures of my dad were playing while we were singing hymns and while the pastor was giving a sermon. super distracting. so i go to the back of the room to see if they could turn the slideshow off and turn it back on after the service ended. there was no one back there! i clicked pause on the slideshow to stop it and went outside to find the intern to help turn the tv's off. i eventually found her and she had no idea how to work the computer. she ended up closing the slideshow which made the desktop picture show up on the screens. if the desktop picture was the fairfax memorial funeral home logo or a landscape photo, that would've been fine. but the desktop picture was a cute little baby hedgehog in a bed of flowers/grass. so the pastor is giving the message and for, i kid you not, 5 minutes, this desktop photo is on the screens behind him. now i understand some funeral services would welcome moments of levity like this but this was a very serious service. his death was sudden and unexpected and this just felt disrespectful. fast forward to the next day. we are waiting in the processional behind the hearse to go to the gravesite for the burial service. we had told everyone to arrive at 10:00am for the service. the hearse starts leaving at 9:50am to which my brother-in-law asks them if they could wait for 15 minutes because people were still showing up. at 10am the hearse driver gets out of his car and comes up to me (the driver of the first car of the processional). he says, it's 10:00 we have to go. i ask him if we can wait just 5 more minutes because people are still showing up. we didn't want them to get lost because the cemetery is very big (and beautiful). he huffs and gives me an attitude when he says, "i guess we'll wait then." like i'm inconveniencing him by waiting 5 more minutes. i was shocked how rude he was. so like i said, the facilities are beautiful but the day of the viewing service and burial service, the customer service was absolutely horrible. if their goal was to get my mind off of the death of my father by how bad their service was then they partially succeeded. again, we received no apology or compensation for any of the issues we faced on the service days.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.

I hated to need a service like this. But I witnessed Mr. Keillor carry out an extremely…read morecompassionate and caring service of a friend's funeral. He catered to the family's needs (child) throughout the entire process with no hesitation. It was the third service provider we evaluated and we had heard about Mr. Keillor. Completely exceeded our expectations. 10/10 would recommend.

From the owner: Whitney’s Life Center (WLC) is a mortuary service dedicated to carrying out funeral rituals for…read morefamilies in a fashion that aims to provide dignity and comfort through their difficult time. Arrangements may also be conducted virtually and/or in the comfort of the family’s home.

The cemetery employee, Rene, went above and beyond to ensure the plaque was installed on a clean…read moremarble surface. He took the time to help me carefully remove the adhesive residue and prepare the area before reinstalling the plaque. I truly appreciate his professionalism, patience, and willingness to help. His kindness gave me great peace of mind. Thank you, Rene!

My family and I have personally had a wonderful experience working with Mr. Mike Gadell, in late…read more2024. Dealing with the loss of a loved one is difficult especially when it comes very unexpectedly but Mr. Gadell's friendly and understanding service and personality helped make the process run smoothly.

I wish I can rate them higher 10/10. Brief description of my journey; I was searching for a place…read morefor my mom. Ms. Michelle stepped in with her greatness and provided me much help, comfort and wisdom to help with everything as much as possible. If there is a way she can be rewarded, better I will give her flowers as of now and not wait for any reason of doubt. She really deserves her moment. Thank you, Mrs. Monk-Hunter

I recently had the pleasure of attending a funeral service for a loved one at Wiseman funeral home…read more I was amazed at how helpful the staff was throughout the service. The facility itself is gorgeous and had plenty of parking. Most importantly, my Uncle looked amazing actually the best we have seen him in a long time. I was very pleased with the entire service.

I had a deeply disappointing experience with this business. Before any services were provided, I…read moreasked multiple times for pricing so I could understand the costs upfront. Each time, I was told "don't worry about it, take care of your family" instead of being given clear information. After the body was already transported to the funeral home, I was then presented with a bill -- despite my repeated attempts to obtain pricing beforehand. This is not a simple misunderstanding; it is a serious issue of transparency and professionalism at a time when families are vulnerable and grieving. This experience felt exploitative and unacceptable. I am in the process of filing formal complaints with the Federal Trade Commission (FTC), the Virginia Attorney General's Consumer Protection Division, the county consumer affairs office, and the BBB so that this matter can be properly reviewed. I hope this business reevaluates its practices so that no other family has to go through this.

If you love your family then don't bring them here. If a masjid forwards you to them... RUN. The…read moreowner is a greedy being that doesn't understand sympathy. After paying him the FULL amount, he tried to disrespectful remarks and upcharge the service. Don't let these 5 star reviews fool you... Nasser, you're one disrespectful being. Never ever call my family again. He didn't even let the masjid know about the janazeh prayer but wants to bother the daughter and lie on her name saying she was going to be paying extra... Muslim right? Lol how much do you make off depressed beings? Muslim right? Allah doesn't lie ugly. There's reasons why you've been disconnected from organizations. You're greedy.

I met one of the owners, he is very helpful during difficult time…read more My friend's husband passed away suddenly at night and she also had covid, so she won't be able to come to finish all the paperworks. Jeff was very patience and directed us what to do, step by step. Very recommended

Unfortunately our family has had to use their services over five times in the last ten years. Every…read moretime Greg, Suzanne and their staff have been wonderful. I truly don't know what we would had done without them. They have gone far above from anything we have requested never overlooking any details. They have made what is a difficult and emotional process so much easier. I also appreciate that you get a personal approach instead of a factory like setting like many of the larger funeral homes today. Their prices were very fair for the amazing service they provided. I would recommend them to anyone.

During one of the most difficult times in our lives, everyone at Baker-Post Funeral Home treated…read moreour family with such kindness, compassion, and respect. They handled every detail with professionalism while making us feel cared for every step of the way. They honored my mom beautifully, and the funeral service was exactly what we hoped it would be. Their attention to detail, patience, and genuine concern helped make a very emotional day a little easier for our family. We are deeply grateful for everything they did and would highly recommend Baker-Post Funeral Home to anyone in need of caring and compassionate funeral services. Thank you for helping us give our mom the beautiful farewell she deserved. The service and pricing were great! Darlene Hull

We are beyond grateful for the kindness, integrity, professionalism and respect we received from…read morethe staff at Baker-Post Funeral Home at the unexpected passing of our beloved 16 year old child. The minute we walked inside this well kept and tastefully decorated place, we felt a sense of peace and home. We need to give a special shout out to Mike who handled every detail with warmth, understanding, compassion, and unending patience. From that first meeting to the final one we were treated as family, not as clients. We were actually on the way to several different funeral homes when our GPS guided us here by mistake. We believe God and the spirit of our beautiful child must have led us here. Peace and Blessings to Baker-Post for helping us navigate through one of the most heart-wrenching and difficult times any parent could ever imagine.