Exceptional…read more Working with professionals is hard in this industry. Making a dollar is always getting in the way. Limo Corp's formula is fundamentally sound. Give exceptional service first. Bill a fair rate and make customers feel empowered. My company LA Luxury Chauffeured Services has been working with Limo Corp since 2015. I have always been treated with respect. My small limousine company is not different than the bigger companies that Limo Corp services. Every employee I have worked with from dispatchers, chauffeurs, reservations and overnight dispatchers have been cordial and have customer service down. Employees at Limo Corp take pride in their job and have a can-do attitude. I will always work with Limo Corp. Keep it up guys, your formula will be copied, but you are the originals.

The car experience itself was great! The drivers were A+ and the cars were very nice. They were…read moresmart about where to pick us up and drop us off - I used them to go to a concert to and from the Allstate Arena (we started in Chicago). Why the two-stars? I feel like the ripped me off in what they charged me - it wasn't what I was told and them I got an additional charge after the ride. I called them (it was awhile ago) and they wouldn't take off the extra charges. Unfortunately, I'll never use them again and if you do use them, make sure the charges - all of them - are explained thoroughly to you.

They never picked us up…read more I had booked a fancy car weeks in advance to take us from our home to the airport to kick off our honeymoon. I scheduled the car for 2:15 pm. At 2:30 pm I was calling their dispatch line, nothing. No answer. I left a voicemail. I called again at 2:35 pm and 2:40 pm. At 2:45 pm I gave up hope that our nice car would arrive and I ordered an Uber. While in the Uber, en route to O'Hare I received a call back (finally) saying our car would be there to pick us up in 20 minutes. Nearly an hour AFTER the time I booked for. I am sorry but we had a flight to catch. The only thing they did successfully, was ruin our honeymoon kick off. The rest of the honeymoon was awesome. I will never use this service ever again and would not recommend it to anyone unless, being very late for a flight/appointment/meeting/shindig/etc. is acceptable for you.

Great experience, we purchased a Groupon and it was very easy to make the reservation. on the day…read moreof the driver arrived on time & was very friendly. same for our return trip, she even texted the plate & model. will use again in the future.

So this is my 3rd time using this service and I can honestly say that I've never been dissatisfied…read more Reasonable prices, friendly drivers, clean and sophisticated cars and always on time. I'll be back again!

Worst customer service on phone from girl named Aimiee. The driver accepted cash as a gratuity, but…read morethey also charged us 20% gratuity on our credit card. The driver never mentioned anything. When I called she informed me that she did not have the authority to credit me, but that I would receive an e-mail/phone call from one of the managers the next day. The phone call began ok, but she became rude and condescending when I questioned the practice of including a gratuity, I'd like to use my discretion and tip more or less depending on service. Phone call became heated at the end. I did not receive any communication from company the next day, so I attempted to call to settle, they blocked my cell phone number. Contacted my credit card company to handle the rest.

I have used DMV as my car service for over 12 years. I have always had a clean, comfortable ride…read moreto the airport or any affair I have booked. The reliable service and professional treatment has earned my business, I highly recommend them.

Just had the most bizarre, frankly scary interaction with this company…read more I made some online reservations, but didn't get a receipt. So I politely emailed asking for a receipt, and the response was immediately and unnecessarily aggressive, that it was my fault I didn't set the right filter on my spam folder. I thought potentially I was misreading the tone of the email, so I emailed back asking again for the receipts. They responded with even harsher words. Then they literally called me up to yell at me, and accused me of being rude. After I hung up, they emailed me again to criticize me. This is a man I have never spoken to before, who had absolutely no reason to be upset with me. I have rarely dealt with anyone this aggressive in my life. It was genuinely insane and borderline psychotic. I would be very careful with this company, the man has intense rage. Seriously, it was bizarre and frankly, scary. I have the emails to back it up. Stay away.

We LOVE Legendary Private Car! We began using their services in 2019 when we needed a car that…read morewould fit all our luggage. We chose Legendary Private Car over other car services because their prices are fair and they receive great reviews. The reviews are correct! The communication is fantastic. We like the email confirmation that we receive typically two days before the pick-up, because sometimes we make the reservation months in advance and it is a relief to know they are on top of things. Then we receive a text to let us know the driver is on the way and another text when they arrive. They are always on time! This company is 100% reliable. The customer service is outstanding. The drivers are friendly, professional, and they drive responsibility. (I have driving anxiety but I feel completely safe while riding in their cars.) We cannot say enough good things about Legendary Private Car! They are the only car service that we use.

Everything went perfect. I will use them again to and from the airport .The ride in a new limo was…read moregreat and on time both ways .

Negligent, overpriced, & beyond rude with zero regard for loyalty-- shockingly so. My mom has been…read moreusing Southtown/ Paul's transportation for many years. She has been loyal & always tips generously. She is almost 80 & due to chronic back pain, she has limited mobility & uses wheelchair services at airports due to the distances traveled. Paul knows this. This trip, for starters, Paul was tripped up by military time in the flight confirmation. He did not believe my mom had the conversion right (she did) until she texted him a literal chart. What? You run a driving service to an airport. How do you not have military time sorted by now? Anyhow, we were due to be picked up at O'Hare. It was 90°. Paul's driver texted my mom to meet him at "2g"-- a gate that does not exist. My mom called Paul & matters were still not cleared & we waited & waited... In 90° heat w/ my mom, his loyal customer, in a wheelchair. After some time, I called only to have Paul ask me where we were then start literally yelling at me. I told him that I did not love his tone-- especially since we were inconvenienced by an error entirely created on their part. Paul's yelling turned to incensed rage at my rejection of his tone. He then told me to get another ride & that he was sending the driver home (assuming he ever even sent one to begin with). Then he refused to pick up the phone in subsequent return calls. We got a taxi immediately, & it turns out, it was cheaper than Paul's service.

Easy, very friendly service. Was on time for pick up to go to O'Hare and was Quick when we…read morereturned. My friend waited 20 min for his Uber while we waited 5 for our Van to pick us up. Also, they also communicate well during off hours.

Best service out there for the money. Rate is competitive no hidden fees (shop around you will see…read morefor yourself). Driver was on time round trip and dressed professionally (Johnny). Car was clean and inside and out. Driver was friendly and you can see enjoys driving. Dispatch was also was also professional and nice when booking. Guy who answers phone in the evening was super friendly and went out of his way to make sure I the customer was satisfied. Definitely would give this company a shot.

Honestly, Empire was great to us from start to finish! I…read morerented a trolley for my Bridal Shower in Sept 2012 to take my guests from my parents' house to Navy Pier and back to avoid having everyone needing to drive there and back on their own. A little indulgent but hey, why not? From the initial consultation by email, Empire was courteous and very prompt with returning my calls and following up. That's something that is a major pet peeve of mine especially since I work in the service industry as well. The quoted price for the pick-up and drop-off service is failing me right now (I think it was about $600) but it was definitely a bargain after inquiring at different companies. They sent me the contract right away and we were all set. The driver arrived early and drove us right to the pier. He was prompt on returning us and we had a great time without a hitch. He let some of my guests leave items on the trolley which was nice. He was courteous and never seemed like he was "asking for a tip". Only gripe is their cancellation policy. Again, please don't quote me on this but I remember the sales lady telling me that once you book, that's it. No return on your deposit, etc. That's fine but with events I feel like companies need to be a bit more lenient for extenuating circumstances. Oh well. Overall a great experience! PS: Numerous times recently I've seen M&M limos, buses, etc break down on highways (no joke). Not sure what's going on with their fleet but that's not a good sign!

Here is the settlement that they wanted for us to get our $ refunded...basically for me to take off…read moremy review....HILARIOUS!! STAY AWAY FROM THIS SHADY COMPANY 6/4/2009 This document is to address the dispute and settlement between Empire Limousine and *****. Empire Limousine agrees to a refund of $270.75 for services rendered on May 16, 2009 on the condition of the following: There will be no disclosure of information by any and all involved parties regarding service and incidents pertaining to 5-16-09. All conditions of this settlement are confidential and are not to be disclosed to any third party. This is including but not limited to internet review sites, radio, television and print media. Any existing disclosure must be eliminated before this settlement will be paid out. If there is a breach of this settlement, this dispute can be tried before Illinois courts and Illinois law will be applicable.