Very helpful staff and nice . Had to return a Christmas gift and they were very accommodating.

The Carhartt store in Gurnee has everything you need to tackle the outdoors and tough jobs! It's a newer store and laid out nice. We were greeted as soon as we walked in. They had a great variety of attire from head to toe with every size available even 2x! The prices were the same or lower as the competitor stores and really reasonable considering whatever you purchase will probably outlive you! Their clothes are super tough and durable beyond what you'd expect! I found a great thicker fall seasonal T-shirt at a great price that I can't wait to wear! Their packaging is very nice and if you purchase something as a gift for someone, the bag can easily be used for that! read more

Carhartt - Tee - Women's Clothing Near Me - Gurnee, Illinois

DON"T BUY..TERRIBLE CUSTOMER PRODUCT SUPPORT!! I purchased a pair of Carhartt gloves. The first time I wore them the finger seam came apart as the stitching had not caught when they were made. I have sent multiple emails along with detailed pictures to their customer product support team as they instructed me for the past 6 weeks. The have yet to respond back to me. They just don't care about their reputation. Carhartt is not the quality company they used to be. read more

Carhartt - seam came apart - Women's Clothing Near Me - Gurnee, Illinois

Horrible is the only word to use.. cant even count money as a person on register is sad..

I give them a five star rating because yelp doesn't allow 10, otherwise I would. I would like to thank Ryan and his team of associates Alex, Hayley, Lisette for always being so helpful and welcoming every time my husband and I walk into their store. My husband is a union construction worker and the gurnee Carhartt is his go to store! We just got back from a 2 week vacation in Europe , we stopped by to possibly buy / order his new work boots and Alex was amazing! We ordered them there online and got them 3 days later! Thank you for always taking care of us ! We appreciate you all and all you do! Thank you!! Ps my husband even wants a part time job there now! read more

Funny part of this store is no one follow COVID guidelines and they questioned me about my healthcare worker license. And managers are some 20 years old kids who doesn't know how to do a simple math and needs help of the associates.They just hang out in a group and talks about customers after they leave.And also had a COVID outbreak in store due to which they end up closing store for 1-2 days.They need a better mature management who knows how to respect customers. read more

What can I say about this location... Upon arrival I was greeted by the staff, asked if I needed any help, I said I was browsing since I did not know what I was looking for, the gentleman said, okay I will leave to and shop at peace... Oh my ears loved the sound of that ... He gave me a small card that contained the sales and items included in the sale at the time... Upon browsing the store, I noticed how everything is so beautifully organized and well stocked. Store is very clean, staff is wearing mask (covid times).... I ended up purchasing some jackets as beanies... They bagged it nicely. Super friendly guys working there. I highly recommend. read more

Carhartt - Women's Clothing Near Me - Gurnee, Illinois

I purchased clothing from Carhartt in the Gurnee Illinois location for my husband for Christmas, I had to return some of the items after Christmas because they didn't fit, the staff was so amazing especially Brett,Natalie,Hannah, and Bob! My husband accidentally left an insulin vial in the returned hoodie pocket after trying on the item Christmas morning. We searched high and low for it and couldn't find it! After doing the return, the awesome store associates called Costco Phamacy who then contacted me to let me know that they had found it and that they would keep it safe till I could pick it up! Not only is Carharrt's clothing high quality , but the staff is equally wonderful! Thank you Tricia A read more

Love this store! The staff is always amazing and they are doing an awesome job managing the capacity restrictions.

Thank you Joe! You are awesome! I went to the Carhartt store looking for a very specific type of pants. Joe welcomed me to the store and asked me what I needed. I told him exactly what I was looking for and he was able to assist me. Being a female, in a mostly mens store, I was a little embarrassed trying to locate the perfect pair of pants. Joe made me feel comfortable about myself and about my purchase. I couldn't ask for a better guy to help me. Thank you Joe! You're a rock star! read more

I've visited the Gurnee store twice and was impressed by the quality of products and the variety of choices available. I was assisted both times by Alex, who seemed to know every item in the store and helped me find the best options for me. He made a point of learning how I planned to use what I was searching for, and then offered the best options to meet my needs explaining how they differed from each other. I enjoyed the time I spent here, and I am sure I will be satisfied with my purchase. After my positive experiences, I am looking forward to coming here the next time I need to buy similar items. read more

Best staff at this location. Everyone is super friendly. If they don't have it in stock they can ship it to your house.

I had no idea there was a brick and mortar store in my area. The staff at this location was very helpful with my work boots. They didn't have my size, but they ordered a pair for me. I'll be able to come back to the store and try them on before I buy. read more

Carhartt - I tried these on - Women's Clothing Near Me - Gurnee, Illinois

I was so impressed with this store. I went in to purchase some Christmas gifts and ended up purchasing way more than I anticipated. Not only did they have great quality clothes the customer service is what sets this place apart from so many places. I felt like I stepped back into a time machine when customer service was valued. Simply phenomenal. There was extra stock in back so when I couldn't find my size he was able to bring out more and also recommend similar sizes as well. While shopping he genuinely checked in on me. At checkout they supplied boxes and tissue paper!!! This is something most places no longer have. I will be back. To add, I bought a pair of khakis with flannel liner. Not only do I wear them as dress pants but they are incredibly comfortable. read more

Had great shopping experience, nice employees and good products , prices were all competitive with a lot of sales items to choose from

This store has a great selection of items. I have been here a few times and have been pleased with the experience. They always have a good variety and plenty of sizes available. read more

I had never been to a Carhartt store before. I've seen the logo everywhere and have heard tales of the great quality. I saw this store was there and got excited. I went in on Black Friday, and was helped by Ryan, who I didn't know until the end was the store manager. He was super helpful and friendly, and was able to answer every question I had. I've joined the ground breakers rewards program also and they have all kinds of great deals and specials! Check the store and rewards program out!!! read more

I've enjoyed stopping at various Carhartt stores as I travel. We're in the area at least once a year to visit family and made the trip to Gurnee this summer. This Carhartt store has a good selection and the staff is willing to help...but not too pushy. I'd like to see more of the Carhartt hunting gear in store but I'm guessing that selection depends on the store's geographical location. I'll definitely be stopping in again! read more

I went to Carhartt for the first time yesterday with my boyfriend. They have great customer service skills they didn't have what my boyfriend wanted and Ryan was super helpful on getting an online purchase set up for us and also he searched in the back to make sure they really didn't have the vest. Thanks Ryan! read more

Great store and great and helpful employees, quality help every time I have shipped at this location

I always enjoy going to the Carhartt store especially this location. Everyone is very helpful even during their busy times. They are always trying to get what I need. They have even placed the online order for me if they are out of stock on an item. read more

Nice store, they have a lot of different carhartt products.

The gurnee store staff are always ready to assist and always helpful. They are very welcoming and nice.

Amazing, incredible customer service. The whole team was attentive, kind and helpful at finding sizes and recommending styles. I grew up buying Carhartt from a farm supply store and having associates with knowledge really changed the experience. We will go back! The store also has an awesome selection of both women's and men's clothing. If you're looking for kids, there is a lot less. Definitely a location designed for working folks! read more

This store is great, worked with a manager to help us order 2 coats for our 4 year olds. Took the time to really help and explain everything and was fantastic. They are doing an outstanding job with keeping the store clean and managing the capacity limits as well. Felt comfortable the entire time. read more

Been here a few time the people are awesome, the reason for 4 stars is i wish the store was bigger and carried more..

The Carhartt store in Gurnee IL has a wide selection and knowledgeable employees. The store is clean and organized. The dressing rooms are well sized and the employees are not pushy. read more