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    Ross Dress for Less

    2.0 (22 reviews)
    Open 9:30 am - 11:00 pm
    Updated 1 month ago

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    Gio L.

    It looks big from the outside. Looks neat at the door. Once you go inside, EVERYTHING IS SCATTERED ALL OVER THE FLOOR. I was waiting for somebody to scream and say they broke their ankle so this ROSS store and for somebody to sue them. Every corner and every aisle, you'll be stepping on something. If you plan on getting quick money and sue for an injury, this is the place to go. If you plan on shopping, THIS IS NOT THE PLACE.

    Huge lines
    Oksana K.

    Huge lines. Not enough employees to help customers. Not enough cashiers. Called the manager and she said nothing she can do.

    Stain

    I bought a soap dispenser from the Gurnee location and it left a huge gray stain on my vanity (which is only 6 months old). I've tried a million different ways to get the stain out and it won't budge. I called to speak with the store manager and she said she was too busy to speak to me. I called the Waukegan location and they were much nicer there and offered to message the regional manager so he could contact me. So....maybe I'll hear from him, maybe not. And I still have a huge stain on my brand new vanity because this dispenser obviously isn't made out of appropriate materials to serve it's purpose. And the store manager is not aware of the fact that stores only stay in business because they have CUSTOMERS. I just wanted to also add, 19 days later I still never heard from the regional manager, Ross just really doesn't care about their customers.

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    8 months ago

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    2 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    12 years ago

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    12 years ago

    Dirty store. Very unorganized. Cute cloths. But need to search wasn't impressed. Won't go back

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    9 years ago

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    13 years ago

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    Floor & Decor

    Floor & Decor

    4.4(45 reviews)
    1.1 mi
    $$

    We recently bought tons of tiles for our home renovation. When we walked in we were super…read moreoverwhelmed with all of the different options but we're so excited to adventure around. From tiles, to laminate to hard wood floor, marble slabs and so much more. Heck I wouldn't even be surprised if they had lions and bears too. Once we found the tiles we wanted, a staff member helped us calculate the boxes we needed, loaded up a cart for us and helped us bring it out to our car. Their return policy is totally fair too, they can take returns if they're in full cases but not opened ones. All in all. I cannot recommend floor and decor enough for your tile and countertop needs.

    I had a great experience yesterday working with Markell. I would never describe myself as a handy…read moreperson, so remodeling any part of my home can become overwhelming. Luckily I got some advice to make an appointment with Floor & Decor, and I'm so glad that I did. Markell listened to my thoughts and what I was looking for. He patiently explained the differences between products and gave me much needed insight. My contractor joined me during my appointment and helped too, Markell got that I was relying on my contractor to make some decisions for me, like do I want sanded or un-sanded grout. How would I know that? Markell never made me feel excluded. He never made me feel like he was man-splaining, which has happened to me plenty of times in home improvement stores. He even helped me load up my car. I really appreciated his kindness, patience and professionalism. I will definitely return to Floor & Decor, and I'd absolutely want to work with Markell again. I recommend both.

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    Floor & Decor
    Floor & Decor
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    Rudolph's Furniture

    Rudolph's Furniture

    4.8(20 reviews)
    4.1 mi

    We were excited when we purchased our sectional here after recommendation. Made sure to ask how…read moredurable recliners were and quality as we wanted something that was going to last. We were told they hold up to 350 pounds which we are no where even close to that weight and assured this was a quality brand that would last . It's just myself and my husband and we take extremely good care of our things. After purchasing we noticed a tear in the corner top on the end recliner which a repair guy came out and fixed. It is now a year in a half old . Recliners are sinking into wood, cushions in foot rest all sunk. One of the regular cushions that's probably has been sat on a hand full of times was ripped, and corner that was previously repaired came undone. Was extremely disappointed as it wasn't a cheap sectional. Called several times and waited over a month for a repair guy to come out after first guy never returned a call or showed up. Owner finally sends a different repair guy who came out. We explained the problems. Since it was sinking in he decided to put in a different foam that was thicker cause it was still doing the same thing with the stuffing that was in it originally after he added more in. Had me sit on it for a min which is hard to tell. Called him back after a day cause myself nor my husband could sit on it without our backs killing us cause it was so hard and different material. Also I had mentioned that since he put that in the end recliner was making a banging noise. He came back out and pulled out the thicker foam and added some other foam. The sectional is still sinking in a we were told noise from end recliner that was never there prior to him coming was a weight distribution problem, and nothing could be done. We were also told to buy lumbar cushions for our backs. He also told us we could add more foam. We didn't buy a couch to be adding foam to it, as we are not in the furniture repair business. After he left the first time he called me back cause he forgot to tack material under foot rest so was headed back. I called the owner back to let him know how disappointed we were. He was extremely rude telling me why would we call repair guy back after it was fixed and we signed paperwork that we were satisfied. Obviously no communication between them. I explained that I literally sat on it for less than a minute after he was done. He was well aware I had foot surgery and had to be on the couch. I was more than patient waiting over a month for someone to even come out. Every time I called back the owner would say I can't believe he didn't call you I'll email him again. The end result was we were told if we wanted it fixed he would send somebody here and we could pay for it! We are now stuck with this sectional that we have to put pillows behind our back just to sit for a short period. This has put a lot of mental stress on my healing process. We will never purchase another item from this business again. Make sure to get in writing the broken promises when you purchase.

    Good quality. Friendly service, price is compatible with well known furniture stores. I bought…read moreend tables and comfy chairs and more. Love them all!

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    Rudolph's Furniture
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    Ross Dress for Less - deptstores - Updated June 2026

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