I love the clothes here, and wanted something different than Macy's…read more I purchased a few pair of pants and was able to save $$$ for spending over a certain amount. Store has plenty of inventory and a huge discount area both for men and women.

I honestly love express, one of the stores I go to at the Meadowood mall…read more I bought a semi boots at the store, it was 50% off so I snag on the deal. I tried it first to make sure it fits well, It was good to go. I wore the boots on my way work this week, the boots is killing my toes and was unable to change my shoes to a different. I wore it one time as the only I want to wear it. Trying to exchange to a different size, that is all I need. I brought the necessary stuff receipt, the tags and same bag. I went to the store today 12/5/21 at around lunch time. The associate is polite to me, explained my situation that I just need to change the size of the shoes. Not a return or refund. But, unfortunate thing happened they can't exchange the shoes due to the return policy, first of all, she wants me to read the return policy on the table while I'm paying, when I paid for it an associate never told me about the shoe policy, which most stores will do tell you upfront. In return, the manager on duty requested to just purchase a new one, since she can't re-sell my item.. And now they never gave me back my actual receipt, when I called them about my concern, to read the return policy on the receipt, which I don't have it anymore. The other lady also told me to read it, no one can explain it to me properly, but just to read. It's the first time they mishandle the situation, and bombarded with the situation how they want me to buy another shoes.. I told them I will call the corporate, and need the actual receipt and the name of the manager. Now, the manager told me she can accept my exchange and can return to the store, imagine the hassle she gave me. I was at the store 30 minutes.. i wish this was handled fairly, I don't want to make a scene in the store, or argue for more, It feels pointless how they talk to me..

Feels a bit strange to Yelp review a department store, but I really wanted to shout out one of…read moretheir associates. I believe his name is Aaron (longish black hair) because he is such a fantastic hype man! He is always bubbly and enthusiastic, and makes me feel so good about my purchases. I generally dread small talk interactions at check-outs, but he makes it genuinely enjoyable. The store itself is great too. If you like to shop at places like Marshall's, Sierra, TJ Maxx, etc., this is definitely the best version of them. I appreciate that the clothes are actually organized, and they have one of the best shoe selections of any store. The prices are generally good and reasonable, but the clearance prices are often extreme deals with the caveat of very limited selection (obviously though, since it's clearance). They also have a really good selection of skin care, hair care, and make up. Those are the discounts I often end up appreciating the most!

9/9/2025 Stopped in…read moreto see what handbags they had.. Not too many- ended up browsing for clothes...(I did wander through the shoe selection).. Apparently loss prevention staff was monitoring someone and actually prevented him from walking away with a shopping bag of items.. I'm glad retail stores embrace the prevention of shoplifters.. rather than some stores just taking the loss and letting them walk away..although is the safety of an employee worth it.. is always a other view.. I did good- no shoes- no handbags just two sweaters- hehehe.. if you use your Nordstrom card you save 5%.. !!

I've come into work world numerous times over the years to grab specific things. I recently had to…read morecome in to get some High Vis gear for a worksite, they have a very good selection of shirts, vest, and jackets. There is an amazing selection of work boots. I guarantee that you will find something for your application and that fits you. The staff is always very friendly and willing to help find what you need. It's nice to still have a store to come into and not have to order things online.

I came in to look for some work boots using a voucher and Maria was very helpful, nice and very…read moreknowledgable. She made it a nice experience for my first time in that store. The next day I came back with the voucher and McKenna helped me just the same . I will tell everyone about my experience. Thanks ladies!

I came in because I had a gift card to spend. My last experience here was not that good. I came in…read morethis Friday and was greeted as I walked in this time. I wasn't sure if I wanted another pair of boots or a jacket as I already had a bunch of jackets and boots already. They a very limited selection of boots that were my size. But this time I was helped by an employee. Although they had a limited selection of boots, they happened to have a boot that I liked. I was also browsing at coats and was again assisted by another employee. Did I walk in on a lucky day or did their customer service change for the better? Today I was treated good. Their cash register was a little slow as a long line was starting to form but I patiently waited. I conditioned my new boots and wore them. I'm happy. They need stock up on different sizes of boots though.

Early birthday present shopping for a family member. Boot barn has really cute Western style, BOHO…read moretype women's clothing and boots. The store has a nice Western theme with CW music included. Love all the sparkly bangles, belts and buckles. But alas, I was shopping for a male, not myself. Have to come back for myself, when the need arises. Customer service was great. Could not find the size of steel toe boots we needed, but ordered them online and had them shipped to the house. If they do not, we can exchange them for something in-house.

Love it! Lots of clothes for my little one for under 10 bucks! When you have a fast growing child…read morewho has time or money to buy clothes that are gonna get worn 10 times before you have to re-buy more? Clearance racks we go! We found some really good deals and with an extra 30% off we couldn't beat it! Of course there are larger selections for girls clothes but there were racks of clothes for our little guy. We came out with a few outfits for 35 bucks or so. Not bad!

I grew up with this kiddie fashion icon, yep I sported the overalls both in denim and train…read moreengineer stripes...Hot. I had to continue the tradition with my 6 month old niece in the from of an Oshkosh B'Gosh denim jacket. Not only will she be more than cute but she will have a fashion sense that she can only attribute to my uncanny bygone kid style. You're welcome niece.

Shopping at this store is always the best experience. Last spring I came in for the first time,…read morelooking for business casual clothes for my new job, and the salesgirls were so helpful and encouraging, offering to grab different sizes and suggesting things for me to try. I ended up with quite a collection of great work outfits! Today, I came in again, this time in search of overalls for a halloween costume (and everyday wear, so not an obvious costume). The salesgirls once again went above and beyond, finding the one pair left in the store, and it happened to be my size! I tried them on and they fit absolutely perfect. Thank you so much for the excellent service every visit - I will be back!

I literally just had the most amazing experience at the Maurices located in the Legends outdoor…read moreshopping mall. It was a last minute decision to go to there this evening and I was not really that excited about shopping...that is until I met Jessica, Denice, and Ciara. I seriously could say this is by far one of the most fun times I have had shopping for clothes. First, the customer service was spot on. They never let me have too many items in my hand by consistently, but not annoyingly, asking if I would like them to take the clothes back to the dressing room. While I was browsing, Ciara cunningly was watching my style and types of clothes I was choosing. This enabled her to pick out pieces and ask if I had seen or considered that item. Second, Jessica, Ciara, and Denise even arranged all the items I had chosen into outfits they thought would look well together. It was incredible! They showed me how things could be mixed and matched all by just hanging them up in the changing room! They showed me not only trendy, but sassy ways of thinking about dressing that could work both for casual or business wear. Denice was so knowledgeable about the specifics and ins and outs of clothing. It was clear that not only has she been doing this for a while, but that she has a passion for her work. Lastly, they said they would love it if I would show them all the outfits as I tried them on, so, what the heck! I felt like a little model (LOL)! They were so kind, funny, and honest about everything I tried on. They were there for anything I needed, whether it was to get some advice or to get something in a different size. When I was ready to check out, Jessica had a smile on her face and said she could see that I could not find anything I liked... she is hysterical! I loved Maurices clothes before, but this experience has me sold! I believe this type of customer service really ensures that customers feel at home and as if they are special. I know that I will be back to that store, I mean it was like having my own personal shoppers! ;o) They did a stellar job and I can't wait to go back for some more Spring shopping!

This was a cute clothing store. I really enjoyed the jeans/ pants options, along with their graphic…read moretees. Unfortunately this store is closing down. They are having a big sale. And selling clothes up to 40% off. We went on Tuesday last week and on Friday the locations doors were locked. The Meadowood mall location is still open I believe. This was my favorite clothing store for throwback cartoon clothes attire. I'm sad to see it go.

I love rue 21 it is always one of my go to spots when I come to Reno, however this last visit was…read morenot that pleasant. The girls there working looked just miserable. And their customer service was not the best. Asking for help almost felt like an inconvenience for them. I hope that they were just having a bad day and that's not how they are all the time. I will go back simply because I love it there. But I hope the customer service next time is a lot friendlier and inviting.

Visited here for the first time today, great Thrift store in midtown with a lot of options for…read moreeveryone. Some of the items were a little on the pricey side but will definitely be back. Also sold some clothes while I was here and the cash/store credit offer they gave me matched up with other places I have sold clothes in the past. The staff were also super friendly and helpful!

From the buyer perspective only - we came in here on a Friday night as we were looking to kill some…read moretime with friends. They have a really fun and pretty curated shop! They do a decent job of keeping the attire organized and having a good variety of fun and silly items and practical things like boots, coats, and the like. The pricing was a little on the high side but likely necessary to make the model work. I think it's a great option if you want to thrift or shop secondhand with a little less legwork than the large box thrifts while shopping local.