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    Caribbean Airlines

    3.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    Spirit Airlines

    Spirit Airlines

    1.4(1.3k reviews)
    0.3 mi

    Everyone hates Spirit. I have no problem flying with them. Seats may be a little tight, i'm only…read more5'3" so it doesn't bother me. It was a quick trip to Chicago today and we boarded on time, left a few minutes early and the plane was new and very clean. Staff was friendly. My only concern is, we fly home tomorrow night and I did see something that they were considering shutting down all operations this week. Fingers crossed I get home and my future flights are still ok.

    Spirit Airlines was founded in 1980 and is considered a budget airline. It's low cost because you…read morehave to spend extra on food, seats, and checked bags. The planes are yellow, has smaller seats, and leg room. I've read mixed reviews. My experience was a good one. We took a direct flight from Bradley Airport to South Florida. From beginning to end, the experience was great. The flights were comfortable. Why 5 stars? We had a lovely flight attendant, wish I got her name. My toddler was freaking out on a very early flight back home. He was tired and couldn't get comfortable so he was crying. She picked him up an rocked him to sleep for me, wow, talk about 5 star service. As a parent, we know how stressful it can be to fly with young kids. The flight going to Florida he was amazing but the flight back, it was too early and he was cranky. Thank you to this flight attendant for saving the day.

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    Spirit Airlines - Ugh. Spirit terminal at FLL.

    Ugh. Spirit terminal at FLL.

    Spirit Airlines
    Spirit Airlines - How badly must one handle luggage to make this happen?

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    How badly must one handle luggage to make this happen?

    United Airlines - I was so hungry.  These cheese enchiladas were pretty good!

    United Airlines

    1.9(129 reviews)
    0.3 mi

    I'm giving United Airlines at Fort Lauderdale a 3-star rating, primarily due to the customer…read moreservice experience at this location. As a service member, I don't take travel support lightly. United has consistently shown great appreciation for military members, including generous checked-baggage allowances for both official and leisure travel. In major military hubs like San Diego or Hawaii, the front-desk staff are typically knowledgeable, experienced, and efficient. Unfortunately, that level of service wasn't reflected here. While I appreciate technology and actually enjoy using United's kiosk stations more than most airlines, the layout at Fort Lauderdale was confusing and frustrating. In other terminals, customer service agents can assist with tags and special baggage needs directly at the counter. At this location, I was forced to rely on the kiosks even with special baggage requirements. Because of issues with heavy-bag tagging, I was sent back and forth between lines multiple times. Two floor associates were helpful and professional, but the agent behind the desk appeared irritated and visibly frustrated. On my first interaction, I simply asked for guidance. On the second, another associate had entered the wrong tags on my heavy bags, which added to the delay and confusion. Traveling with a full family already adds stress, and this experience made it more difficult than necessary. That said, this issue is location-specific and does not deter my overall trust in United Airlines. I will continue to fly with United, but I hope the Fort Lauderdale station improves training, layout clarity, and consistency in customer service

    Horrible customer service with rude employees that repeatedly lied to us. Took 20 hours to get to…read moreFlorida. We ran a total of 3.6 miles in IAH from all the random gate changes and delays. Got on a cruise with NO luggage after lies they would bring it. Only after I started posting on X, was there any communication and that was a phone call in Grand Cayman where the customer agent asked me if I knew where my bag was?! Dude! You had ONE JOB! Then after 5 days of looking homeless, we were forced to pay cash to a private courier to bring our suitcase to the boat. You ruined everything. My only recourse is reimbursement and cutting United Airlines out of my life. No more. No personal or business travel on United again for us or employees. Money seems to be the only thing United Airlines cares about. No more of mine. One star is too kind.

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    United Airlines - United SFO

    United SFO

    United Airlines - Going home

    Going home

    United Airlines - Spacious Interiors

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    Spacious Interiors

    Spirit Airlines

    Spirit Airlines

    1.4(1.4k reviews)
    11.0 mi

    I'll admit, after hearing the horror stories I was ready for my review of Spirit to be barely 1…read morestar. I mean, they are the ones who unleashed the hell of nickel and diming for air travel (I mean charging for a checked bag??). They take Randian economics to its most extreme, with different prices between their mobile app and the webpage. Oh and of course, it was hard to make payment thru the mobile app so I ended up being stuck with the higher fee! Their app and website are chock full of annoying advertising to buy extra features that for the longest was basic to what is air travel. But especially in these times, when there's must-take business travel, you have to come through for your clients! After my usual airline canceled my puddle jumper (west coast of Florida) business trip at the end of the day, my company and I had to scramble and thus found Spirit. The terminal itself was fairly clean, and my low rating doesn't speak to the personnel. The gate agents, flight attendants and pilots were courteous and professional (I got there and back in one piece :) Heading there on an early morning flight, I was able to get essentially first class with a seat in the second row. Although my seat was really comfortable, the seat in front looked a little ragged with part of the "bones" of the seat showing. My return flight I had a mid cabin (though still window) seat on a mostly empty flight. These seats were firmer and slightly less comfortable. Oh and they didn't recline. The planes did seem a little noisier than the one I took on American last such trip. I did join the $9 Fare Club if for the understanding of getting what I pay for. Still, just 3 stars for unleashing the virus of a la carte flying :)

    Spirit Airlines turns honest mistakes into a profit center…read more I've flown a lot. I understand low-cost carriers, fine print, and trade-offs. What I don't accept is a business model that appears designed to trap customers into accidental purchases and then stonewall them when they immediately try to fix an obvious mistake. On January 26, 2026, I went to Spirit's website to buy a seat and a checked bag. I believed I was purchasing a $69.95 Savers Club seat option. Instead, Spirit quietly charged me for: A seat ($47) A checked bag ($69) A Spirit Savers Club membership ($69.95) This was clearly an error, identified within minutes of purchase. What followed was one of the worst customer service experiences I've ever had. I immediately called Spirit: First call: 17 minutes and 39 seconds on hold, then disconnected. Second call: 18 more minutes, only to be told the agent couldn't help and transferred me again. When I finally reached a representative, I was told I was ineligible for a refund because I had supposedly "used" the Savers Club membership... on the same transaction in which it was mistakenly purchased. Let that sink in. I calmly proposed the most reasonable solution imaginable: Refund the seat, bag, and membership, remove them from my reservation, and I'll immediately repurchase the seat and bag at full price. Spirit refused. Repeatedly. Instead, they tried to push bonus miles and a small credit--completely useless to me, since my employer pays for my travel and does not reimburse memberships. I explained this clearly. More than once. It didn't matter. For over eight minutes, the agent refused to help while I remained polite and cooperative. At one point, I informed them I was recording the call. The behavior didn't improve. This wasn't about policy. This wasn't about fairness. This was about extracting $69.95 from a customer who caught a mistake immediately and tried to resolve it in good faith. Spirit Airlines has mastered the art of hiding behind "policy" to justify behavior that would never fly (pun intended) at a customer-centric company. The experience left me with the clear impression that confusion isn't a bug in their system -- it's a feature. If you value transparency, basic fairness, or customer service that treats you like a human being instead of a revenue opportunity, think very carefully before booking with Spirit Airlines. I certainly will.

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    Spirit Airlines
    Spirit Airlines - Bus-style billboard advertising in the plane!??

    Bus-style billboard advertising in the plane!??

    Spirit Airlines - New plane!!

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    New plane!!

    Avelo Airlines

    Avelo Airlines

    2.7(7 reviews)
    0.2 mi

    Avelo Airlines provides nonstop service from Tweed-New Haven Airport to fourteen destinations on…read morethe east coast. Avelo's everyday low fares are cut because Avelo offers unbundled travel options that give customers the flexibility to pay for what they want that includes priority boarding, checked bags, carry-on overhead bags, and for bringing a pet in the cabin. Avelo Airlines is definitely an airline I would take again because of the convenience it provides and great prices. The only disadvantage would be that there are limited flights and schedules. Avelo Airlines does provide the customer flexibility to pay what you want but everything is basically à la carte. Your flight can cost 188.00 dollars round trip for example but if you want to travel with bags or a carry-on, the bag price is 60.00 for each trip. You are allowed a carry on bag that can fit under your chair free of charge. There is also a seat selection option and there is a an up-charge for that but the seats prices are between twenty to sixty dollars. If you don't mind where you want to sit than there is not an up-charge and you're seat is chosen for you. Furthermore, they have priority seating which I did pay for. I figured instead of the hassle of standing in line, I can be the first one on the plane and I wouldn't have to worry about where to put my carry-on overhead. The price for priority seating is thirty five dollars for each way, which I don't mind paying. I've heard mixed reviews about the airline but I decided to give a shot. My flight was supposed to leave at seven in the morning going to Fort Lauderdale but due to limited airplanes they provide and weather, my flight didn't depart until ten thirty. The flights were smooth, relaxing, and the flight attendants were very nice and pleasant. I would also suggest bringing a snack as they state on there website that snacks are not provided but they do offer bottled water.

    I paid for 2reserved seats When I printed the boarding pass…read more one seat had been moved ten rows back. I never authorized nor I was informed. There was no one to speak to except the boarding agent who said "not me". When I spoke to the male steward he was rude to me instead of being helpful. Another stewardess apologized for him. I am happy that Breeze will be competing with Avelo. That will be my airline of choice out of New Haven.

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    Avelo Airlines
    Avelo Airlines
    Avelo Airlines

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    American Airlines

    American Airlines

    1.6(14 reviews)
    0.2 mi

    Luv AA... Been flying for over 45 years and tho flying today can't be compared to flying in the…read more70's and 80's (and this is mainly because people don't know how to act responsible, respectable, and decent in public... wearing pajamas, Crocs, carrying pillows, etc while flying), I have to say that AA has consistently been great for me. I fly weekly for work and have the highest tier of AA frequent flyer and tho they might not compare with the best of the int'l airlines, they're the best, most consistent of the domestic airlines. I will say tho, the GA at the gate on my particular day was in a mood... he didn't use the Tensabarrier to block the regular lanes, so when he called group 1 and a bunch of us walked in the lane closest to the podium, the regular lane, he made an announcement telling us not to. I told him to block the appropriate lane, like he's supposed to. Now, this type of interaction might set off the typical, inexperienced traveler, but out of the last 50 flights, this is the first one where I had any issue with a GA who seemed to have a chip on their shoulder. All I'm saying - If you're a passenger, use common sense, don't exhibit your narcissistic behavior, and treat people with respect. Realize the folks working at the airport and for the airlines are doing the best with what they have.

    J aguliar with American Airlines in Fort Lauderdale was the rudest most agent I've ever met!! I…read morewill never fly with American Airlines again because of him!! Do better American Airlines

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    American Airlines
    American Airlines
    American Airlines - Empty overhead but they take your suitcase claiming there is no room.

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    Empty overhead but they take your suitcase claiming there is no room.

    Caribbean Airlines - airlines - Updated July 2026

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