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    Robert S.

    I love flying JetBlue. Their planes are clean and mostly on time. Today we flew out from FLL to AUA and we had a very good experience. When seated in the Even More seats you get a bag of Tate's chocolate chip cookies and free drinks ( max 3 for Mosaic customers). You also get a choice of four snacks from their snack basket. Good price and good service!

    Andrea H.

    Last-minute trip! I booked my flights on Sunday and caught a 6:30 AM flight to LaGuardia. Online booking was so easy, and with all the recent TSA delays, JetBlue really stayed on top of things with early gate updates and notifications. They switched my gate from Terminal 3 to Terminal 4, which ended up being a huge win. TSA PreCheck was basically empty. The terminal was still busy, but nowhere near as hectic as Terminal 3. Flight left right on time. I even volunteered to gate check my bag... so fingers crossed it makes it to NY

    Adam C.

    Jet Blue offers one of the most comfortable cabins in the business plus you get free WiFi and screens. In the past there were some issues with timeliness but these days it was become much more reliable. Also you get snacks and a soda for free.

    Flight amenities. Dec, 2025.
    Laura S.

    Jet Blue, Fort Lauderdale, FL. Dec, 2025. My husband and I were returning home from vacation, flying on JetBlue from Phoenix, AZ to Richmond, VA, with a stop in Fort Lauderdale (FLL). It wasn't the best schedule, with a red eye out of Phoenix and then a few hours waiting time in FLL. (See my separate review of the FLL airport which was crazy loud). This review is specifically about our excellent flight experience on JetBlue between FLL and RIC. Our flight left on time, and actually landed 20 minutes early. The seats were large with a comfortable amount of leg room, even for my tall husband. There were good free entertainment options, with the screen being in the seat back. JetBlue also offers free WiFi. Baggage was also easy. We were allowed one free carry-on, plus a personal item. Back in Phoenix, we volunteered to check-in our carry-ons, for free, and the bags reached RIC without incident. The best part about this flight though was the cabin crew who were absolutely EXCEPTIONAL. It started with greetings from a hostess in a Santa cap, in blue, of course. Later, another flight attendant cheerfully brought a coffee for my husband after he buzzed, even though he had just finished the drink service. (My husband had fallen asleep). I was apologetic to the flight attendant, mentioning that we had been on a red eye. He asked follow-up questions, seeming genuinely interested in where we had boarded and how long our lay-over was in FLL. And, then there was the flight attendant who made announcements, with a good degree of humor. "We're coming in 20 minutes early. If we're 20 minutes late on the next one, then we'll be even." I didn't get any of their names, but upon exiting, I asked where they're based and she said that they're based in Orlando.

    Melvika S.

    JetBlue always has my back! From last min booking, to booking in advance I always did I get really great deals for flights. I love that they still offer their customers a free first back and personal item onboard. With the prices for flights and bags these days with other carriers, every little bit counts, and I love that JB offers it for free. I've never had any major issues with this airline, I've experienced some minor delays here and there, most times it's been weather related, safety first always, so it didn't bother me.

    Adrian F.

    You'll forget it the second you board -- and that's kind of the point. It's the JetBlue Terminal. It does exactly what it's supposed to do -- get you from curb to gate without too much chaos, and most days that's enough. Nothing fancy, nothing tragic. The security lines move mostly fast, the gates are clean, and the coffee is overpriced (because it's still an airport). The food options are fine, the seating's okay, and the announcements are loud enough to make sure you never nap too long. It's not glamorous, but it's functional -- a terminal that exists purely to move people and their luggage efficiently. It's not an experience; it's an obligation. The JetBlue Terminal at Fort Lauderdale isn't trying to be memorable -- and honestly, that's its best quality. It does what it's supposed to do: get you where you're going, no drama included.

    Desperate times call for desperate measures...CAN wine at 30,000 ft..flight to early for airport bar :)
    Meri S.

    Mixed feelings after my recent flights between Fort Lauderdale and San Francisco. There are definite perks like every seat has a personal screen with live TV and movies. They also offer free Wi-Fi, which sounds great, but both ways it barely worked. I could sometimes get a connection on my phone, but not at all on my laptop. For a 6+ hour flight where I had planned to work, it really threw me off and now I'm losing my Friday off because I couldn't get my work done in the air. Also, the turbulence on my way out was terrifying. The plane suddenly dropped and tilted, a flight attendant literally went flying, and everyone looked shaken. We were cruising in clear skies, so it was completely out of the blue. The pilot came on five minutes later and casually said ATC had us veer to avoid another aircraft. Why would you say that out loud? He really needs to work on the narrative.

    Betsy S.

    Comfortable, Easy Flights - JetBlue Did It Right! Took JetBlue for a recent round-trip between Fort Lauderdale and Albany, and overall, it was a great experience! Our flight to Albany was delayed about an hour due to a maintenance issue -- which is never ideal -- but I appreciated the transparency and safety-first approach. Once we were in the air, everything was smooth sailing. The seats were very comfortable, and the flight attendants were super friendly and attentive. On the return flight from Albany (a 7 AM departure), everything went off without a hitch. Boarding was easy, we left on time, and my bags arrived safe and sound in Fort Lauderdale. Big win! I also really appreciated the seat-back screens -- I was able to kick back and watch some shows without any hassle, which made the flight go by quickly. All in all, a solid and stress-free experience with JetBlue. Will definitely fly with them again!

    Mad house.
    John J.

    The staff are generally rude. The terms "Sir" or "Please" are not in their vocabulary. Coming from Los Angeles to Forth Lauderdale, I was sandwiched like sardine can on seat 22E. So on the way back, I thought I ask the lady before boarding to see if there is a First Class seat available. Lucky me, there was one available. So I asked for an "Upgrade ". We all have heard of upgrades. Apparently, she had not. And rudely told me that I have to buy a new ticket at $640.00. I asked, how about the ticket that I have dies it have any value? She said very roughly that my ticket is worth nothing. I understand that they deal with a ton of people, but, to have an attitude at 10:30 am doesn't make sense. I wonder what she will do at end of her shift.

    karina k.

    Jet Blue has a manageable terminal at this airport. Meaning it's not so big that you have to walk forever to your gate. And it's a bit older and outdated like the rest of FLL. But it's kept clean with many forms of cleaners both manned or unmanned. They even move the recycling bins off from the side to clean near their stations overnight. They are working on renovations.

    Rachel J.

    Jet blue is honestly so much better than many of the other airlines! We got really cheap nonstop tickets for my sisters wedding. I love how much wider the seats are with better leg room! My only complaint is that I'm 6months pregnant carrying an 18months old and 2 bags and I asked for help putting my bag up and she told me she wouldn't help me. If you can't help a disabled or pregnant woman then you shouldn't be working as a flight attendent

    Flight
    Aquila K.

    My favorite airline. Staff and pilots make me feel safe, and it's the only airline I fly on now. Cute planes with cool names and designs, movies, and snacks...what's not to like, seriously? I really recommend this airline. You get to save money with points if you sign up too, and the seats have extra legroom. Love the cabin and everything about JetBlue!! :D

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    The lines were short the service was excellent. JetBlue will always be my first choice when traveling.

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    Page 1 of 12

    JetBlue Reviews in Other Languages

    Ask the Community - JetBlue

    Plane over an hour late. Nothing works in your seat. Five and ch?

    Call customer service after your flight. No headphone jack did not work very good either

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    Review Highlights - JetBlue

    Also, unlike Spirit airlines you are allowed one free carry on and one free checked bag.

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    Delta Air Lines - D' never noticed there r handicap checkin kiosks Delta FLL Wednesday 4*1*26

    Delta Air Lines

    2.6(113 reviews)
    0.7 mi

    Delta Air Lines hotline is open 24/7 for customer support in the USA at 1_855_803_3010™ This 24/7…read moretoll-free customer support line provides real-time help with new booking, ticket changes, group booking, rebooking, cancellations or any other urgent issue. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    I try to fly Delta as much as possible. When given the opportunity, it is my airline of choice…read more years ago I was medallion level and that's always a nice perk. Now I have the Delta SkyMiles, American Express, which gets you a free checked bag for not only myself, but one other person flying with me. In the day and age of flight travel that's a great perk. Delta is one of the very few airlines that allows all passengers to take a 22" carry-on, and a personal item. Definitely makes traveling a little more comfortable. The flight from flight from Fort Lauderdale to Raleigh was delayed 3 hours. They did notify me via email and text way in advance. Communication from Delta was excellent. The gate agents were nice, they emailed all passengers $12 food vouchers for the delay. I lost my day in Raleigh and the baby behind me cried the whole 2 hours. Some things are out of your control and I'm thankful Apple makes noise cancelling headphones.

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    Delta Air Lines
    Delta Air Lines
    Delta Air Lines

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    United Airlines - I was so hungry.  These cheese enchiladas were pretty good!

    United Airlines

    1.9(128 reviews)
    0.2 mi

    I'm giving United Airlines at Fort Lauderdale a 3-star rating, primarily due to the customer…read moreservice experience at this location. As a service member, I don't take travel support lightly. United has consistently shown great appreciation for military members, including generous checked-baggage allowances for both official and leisure travel. In major military hubs like San Diego or Hawaii, the front-desk staff are typically knowledgeable, experienced, and efficient. Unfortunately, that level of service wasn't reflected here. While I appreciate technology and actually enjoy using United's kiosk stations more than most airlines, the layout at Fort Lauderdale was confusing and frustrating. In other terminals, customer service agents can assist with tags and special baggage needs directly at the counter. At this location, I was forced to rely on the kiosks even with special baggage requirements. Because of issues with heavy-bag tagging, I was sent back and forth between lines multiple times. Two floor associates were helpful and professional, but the agent behind the desk appeared irritated and visibly frustrated. On my first interaction, I simply asked for guidance. On the second, another associate had entered the wrong tags on my heavy bags, which added to the delay and confusion. Traveling with a full family already adds stress, and this experience made it more difficult than necessary. That said, this issue is location-specific and does not deter my overall trust in United Airlines. I will continue to fly with United, but I hope the Fort Lauderdale station improves training, layout clarity, and consistency in customer service

    Horrible customer service with rude employees that repeatedly lied to us. Took 20 hours to get to…read moreFlorida. We ran a total of 3.6 miles in IAH from all the random gate changes and delays. Got on a cruise with NO luggage after lies they would bring it. Only after I started posting on X, was there any communication and that was a phone call in Grand Cayman where the customer agent asked me if I knew where my bag was?! Dude! You had ONE JOB! Then after 5 days of looking homeless, we were forced to pay cash to a private courier to bring our suitcase to the boat. You ruined everything. My only recourse is reimbursement and cutting United Airlines out of my life. No more. No personal or business travel on United again for us or employees. Money seems to be the only thing United Airlines cares about. No more of mine. One star is too kind.

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    United Airlines - United SFO

    United SFO

    United Airlines - Going home

    Going home

    United Airlines - Spacious Interiors

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    Spacious Interiors

    Spirit Airlines

    Spirit Airlines

    1.4(1.4k reviews)
    10.7 mi

    I needed assistance and decided to call this business at + 1 833/708/9019 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Spirit Airlines turns honest mistakes into a profit center…read more I've flown a lot. I understand low-cost carriers, fine print, and trade-offs. What I don't accept is a business model that appears designed to trap customers into accidental purchases and then stonewall them when they immediately try to fix an obvious mistake. On January 26, 2026, I went to Spirit's website to buy a seat and a checked bag. I believed I was purchasing a $69.95 Savers Club seat option. Instead, Spirit quietly charged me for: A seat ($47) A checked bag ($69) A Spirit Savers Club membership ($69.95) This was clearly an error, identified within minutes of purchase. What followed was one of the worst customer service experiences I've ever had. I immediately called Spirit: First call: 17 minutes and 39 seconds on hold, then disconnected. Second call: 18 more minutes, only to be told the agent couldn't help and transferred me again. When I finally reached a representative, I was told I was ineligible for a refund because I had supposedly "used" the Savers Club membership... on the same transaction in which it was mistakenly purchased. Let that sink in. I calmly proposed the most reasonable solution imaginable: Refund the seat, bag, and membership, remove them from my reservation, and I'll immediately repurchase the seat and bag at full price. Spirit refused. Repeatedly. Instead, they tried to push bonus miles and a small credit--completely useless to me, since my employer pays for my travel and does not reimburse memberships. I explained this clearly. More than once. It didn't matter. For over eight minutes, the agent refused to help while I remained polite and cooperative. At one point, I informed them I was recording the call. The behavior didn't improve. This wasn't about policy. This wasn't about fairness. This was about extracting $69.95 from a customer who caught a mistake immediately and tried to resolve it in good faith. Spirit Airlines has mastered the art of hiding behind "policy" to justify behavior that would never fly (pun intended) at a customer-centric company. The experience left me with the clear impression that confusion isn't a bug in their system -- it's a feature. If you value transparency, basic fairness, or customer service that treats you like a human being instead of a revenue opportunity, think very carefully before booking with Spirit Airlines. I certainly will.

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    Spirit Airlines
    Spirit Airlines - Bus-style billboard advertising in the plane!??

    Bus-style billboard advertising in the plane!??

    Spirit Airlines - New plane!!

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    New plane!!

    Avelo Airlines

    Avelo Airlines

    2.5(8 reviews)
    0.4 mi

    Avelo Airlines provides nonstop service from Tweed-New Haven Airport to fourteen destinations on…read morethe east coast. Avelo's everyday low fares are cut because Avelo offers unbundled travel options that give customers the flexibility to pay for what they want that includes priority boarding, checked bags, carry-on overhead bags, and for bringing a pet in the cabin. Avelo Airlines is definitely an airline I would take again because of the convenience it provides and great prices. The only disadvantage would be that there are limited flights and schedules. Avelo Airlines does provide the customer flexibility to pay what you want but everything is basically à la carte. Your flight can cost 188.00 dollars round trip for example but if you want to travel with bags or a carry-on, the bag price is 60.00 for each trip. You are allowed a carry on bag that can fit under your chair free of charge. There is also a seat selection option and there is a an up-charge for that but the seats prices are between twenty to sixty dollars. If you don't mind where you want to sit than there is not an up-charge and you're seat is chosen for you. Furthermore, they have priority seating which I did pay for. I figured instead of the hassle of standing in line, I can be the first one on the plane and I wouldn't have to worry about where to put my carry-on overhead. The price for priority seating is thirty five dollars for each way, which I don't mind paying. I've heard mixed reviews about the airline but I decided to give a shot. My flight was supposed to leave at seven in the morning going to Fort Lauderdale but due to limited airplanes they provide and weather, my flight didn't depart until ten thirty. The flights were smooth, relaxing, and the flight attendants were very nice and pleasant. I would also suggest bringing a snack as they state on there website that snacks are not provided but they do offer bottled water.

    Avelo Airlines' main reservations and support phone number is 1*877*370*8241™, available…read moreanytime(day or night). This 24/7 toll-free number is the primary contact for immediate assistance with new bookings, flight changes, group booking, rebooking, cancellations, and general inquiries. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

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    Avelo Airlines
    Avelo Airlines
    Avelo Airlines

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    American Airlines

    American Airlines

    1.6(14 reviews)
    0.5 mi

    Luv AA... Been flying for over 45 years and tho flying today can't be compared to flying in the…read more70's and 80's (and this is mainly because people don't know how to act responsible, respectable, and decent in public... wearing pajamas, Crocs, carrying pillows, etc while flying), I have to say that AA has consistently been great for me. I fly weekly for work and have the highest tier of AA frequent flyer and tho they might not compare with the best of the int'l airlines, they're the best, most consistent of the domestic airlines. I will say tho, the GA at the gate on my particular day was in a mood... he didn't use the Tensabarrier to block the regular lanes, so when he called group 1 and a bunch of us walked in the lane closest to the podium, the regular lane, he made an announcement telling us not to. I told him to block the appropriate lane, like he's supposed to. Now, this type of interaction might set off the typical, inexperienced traveler, but out of the last 50 flights, this is the first one where I had any issue with a GA who seemed to have a chip on their shoulder. All I'm saying - If you're a passenger, use common sense, don't exhibit your narcissistic behavior, and treat people with respect. Realize the folks working at the airport and for the airlines are doing the best with what they have.

    J aguliar with American Airlines in Fort Lauderdale was the rudest most agent I've ever met!! I…read morewill never fly with American Airlines again because of him!! Do better American Airlines

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    American Airlines
    American Airlines
    American Airlines - Empty overhead but they take your suitcase claiming there is no room.

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    Empty overhead but they take your suitcase claiming there is no room.

    JetBlue - airlines - Updated June 2026

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