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    Caribbean Blue Pool

    3.4 (26 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Caribbean Blue Pool

    Pool installation

    Pool maintenance

    Pool remodeling

    Caribbean Blue Pool Photos

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    10 years ago

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    6 years ago

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    Kenneth C.

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    5 years ago

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    3 years ago

    What awful service I would never ever recomend this company!! Their billing is a big mess!

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    7 years ago

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    Kenneth C.

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    Kenneth C.

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    8 years ago

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    8 years ago

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    Kenneth C.

    You are very welcome.

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    10 years ago

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    Kenneth C.

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    Kenneth C.

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    6 years ago

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    13 years ago

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    Kenneth C.

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    14 years ago

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    Kenneth C.

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    Kenneth C.

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    9 years ago

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    Ask the Community - Caribbean Blue Pool

    Review Highlights - Caribbean Blue Pool

    I can't thank Ken enough for his honesty and willingness to offer some tips to extend the life of my Dolphin.

    Mentioned in 15 reviews

    Read more highlights

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    Poolwerx Cedar Park

    Poolwerx Cedar Park

    (63 reviews)

    $$$

    In my opinion one of the most unprofessional companies I ever dealt with…read more I called them a few weeks ago to do some modifications in my pool equipment. They sent a professional to my house and later gave me a quote. I accepted the quote and after that.... Radio Silence. After a few days I called them and they said they would send someone that Thursday. Well...No one showed up. I call again, and this time, it's rescheduled to Friday. Friday comes, a guy shows up almost at 5PM. I could imediately see he was not prepared to work on what was agreed on the quote. And sure enough....He has no idea what needs to be done, never been briefed on what is needed and after looking at my pool hardware, of course, tells me he has no equipment needed to work on my pool. Reschedules for next Tuesday, which is today. Yep... You guessed it..... No one showed up again. No calls, no texts, crickets... Don't bother because I don't want to work with you anymore. I'll find another company. I'm done. Thankfully haven't spent any money on this company, but my wasted time, I will never get back, sadly. Stay away, that's my advice.

    Beware.... If you…read moreare considering using Poolwerx for your equipment needs or "fixes"...... I've been a customer for couple years with their pool cleaning service side - thus I decided to use them for my pool equipment needs... sloppy work - untimely delivery - and show up times are at their discretion and not consistent I've never been so disappointed and frustrated over service and installation matters I purchased three (3) pieces of equipment: New filtration system, New Variable speed pump and New salt cell system - this is a lot of money spent, on top of that is installation pricing, averages $500 per piece = total of $1500 - ridiculous you would think with my purchase of all new equipment that my installation needs would have been a source of focus and client satisfaction The installation of the salt cell system has been a bad experience- the pics don't lie The tech spilt blue pvc glue on my concrete equipment pad - left and didn't clean it up The business hours are 9am - 4pm Mon - Friday- good luck with having any issues addressed before or after these times, even if it's at the fault of company's employees I communicated my dissatisfaction via phone and texts - Consumer beware UPDATE- after several years I have chosen to severe services for pool cleaning, equipment maintenance and potential new purchases with this company. Customer satisfaction matters and is always key, thus Customer retention. Albeit the job is done now, to get there should not have required so much negative energy and frustration. It's not worth it UPDATE - I see Seon the owner responded, Bent over backwards? This time? Hey - for a client to leave overall, you think your viewpoint is true? You have a negative loss of $3600 annual +|- pool cleaning services - present/future income, plus future pool equipment/install fees - I suspect this won't happen again and that's a good thing. Too bad this learning experience for your business was at my expense and frustration Maybe you should have called me? Yes - you should have called me - texting while "preferred" is a form of communication that sucks, talking with a client lends clarity as to matters - PS - don't charge for a job not fully done and when no verbal or written authorization is granted

    Blue Haven Pools & Spas

    Blue Haven Pools & Spas

    (28 reviews)

    After months of frustration, unfulfilled promises, and ongoing damage to my property, I've decided…read moreto share my personal experience with Blue Haven Pools and Spas regarding the construction and failure of my pool. Despite repeated attempts to resolve the serious issues -- including structural cracks, leaking, tile hazards, and damage to surrounding landscaping -- I've been met with delays, deflection, and blame-shifting. They don't bother to return call, respond in a timely manner and when I gave them a heads up that I will be publishing this video, they had the audacity to say that they will NOT be "extorted". But whatever they do in within the rights and outside their control. DOUBLE STANDARDS That they have a lawyer on their team to respond is a clear indication that they have done things wrong and hiding behind legal language etc. to run away from their responsibilities. The conveniently say they have put the claim to the insurer and they are waiting on them when they promised lifetime guarantee during their sales pitch which since then they have back tracked on. LIARS LIARS to the core This video documents: https://youtu.be/kjhQ_0ZdL7M The damages caused by Alkali-Silica Reaction (ASR) Ongoing leaks and dangerous conditions The builder's failure to honor their promises A timeline of my communication efforts The emotional and financial impact this has had on my family As a consumer, I have the right to share my honest experience -- not as a threat, but as a warning to others. If you're considering building a pool, watch this before making your decision. Transparency matters. Accountability matters. Please share this to spread awareness. #BlueHavenPools #PoolConstruction #ASRIssues #ConcreteCancer #HomeownerRights #ConsumerAwareness #HomeImprovement #PoolProblems #TexasHomeowners

    Blue Haven built our pool in 2021. Four years later, it is cracking and losing water. When I…read morecontacted them, they said someone would come out, they never did. when I mentioned the leak and asked for a possible bandaid to help, they said theit hands were tied because of insurance. 6 months later, we had to pay out of pocket for a core testing, came back ASR. Also, experts determined the pool wasn't even built not structural built to industry standards. so now we had to dig out our pool and redo it out of our own pocket!!! BHP has lacked compassion and communication. Though our warranty stated life time warranty, it's a lie

    Round Rock Pool Pros

    Round Rock Pool Pros

    (116 reviews)

    We have used Round Rock Pool Pros multiple times over the past 3 years, and have always been…read moreimpressed with their knowledge and workmanship. Recently we had a pool pump failure, which can cause a world of water quality issues in this Texas heat. Round Rock Pool Pros responded rapidly, and turned our situation around to a good ending. We are so grateful to have found a company that values their customers and does an excellent job. They're an asset to the community. Highly recommend!

    HARD PASS. WOULD NOT RECOMMEND AT ALL!…read more Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I called and spoke to Lisa and she said they'll send it over shortly. They sent 2 quotes (not 3) at 4:40 PM. Monday morning at 10 AM, I called to discuss the quotes for further clarification, especially since the links weren't working. Lisa said she's going to call Jose and call me right back. She never did. Tuesday morning at 8:28 AM, almost a week after I had initially reached out, I called saying they never called me back and asked to speak to a manager. She put me on the phone with Jose and he was a totally different person than the guy that came out to the house. He kept interrupting me and talking over me. He was rude saying I didn't know anything about pools (that might be true but this is not my first house with a pool and that's not something you'd say to a prospective client), and making excuses for their lack of responsiveness. If they're this bad when they're trying to earn my business, I can't imagine how bad they are once they do earn it. Reading some of their other reviews, I should've just never reached out to begin with. TLDR: Unresponsive, unprofessional/rude, overpromise/underdeliver. Ended up going with a different pool company that responded right away and was able to get me on the schedule immediately.

    Paradise Spas & Outdoor Living

    Paradise Spas & Outdoor Living

    (77 reviews)

    Let us warn you about Paradas Spas & Outdoor Living. I bought this spa from someone named Vince,…read morewho almost broke his neck getting all the paperwork signed, because I was putting 50% down - afterwards, I never heard a single solitary word or phone call from him. Thankfully, a logistics company named We-Gotchu Logistics and Tanner, owner, saved the day. I had to order a crane so that we could take it over a privacy fence. I did all this on my own, except for Tanner, who made an exception to put me first in line and specifically gave me a time he would be here, so as not to run up my bill with the crane company. He did just that and more. Since we never heard from Vince after he finished the paperwork on the Spa and collected his money, I would say service after the sale is zero. Don't take any chances with Vince or Paradise Spas.

    We purchased our hot tub at an expo on 1.25.25, then we moved into our house and got the concrete…read morepoured the first week in March. It was then that I started calling Paradise Spas for delivery. It is now April 14th, and I CANNOT get anyone to give me a delivery date. I have called multiple times per week, and no one ever calls me back. Today, I asked for a refund of my money, and they said, "All sales are final." Well, okay, all sales are final, but then a PRODUCT is typically given for a sale. They took our money, and we sat without a hot tub for four weeks. This was not just for fun; my husband had seven knee surgeries, and the doctor said it would be good therapy for him, so there is that, too. BEWARE OF THIS COMPANY. I will update this review if and when I get the tub or my money back.

    Gold Star Leak and Repair

    Gold Star Leak and Repair

    (11 reviews)

    I can't say enough good stuff about Gold Star Leak and Repair. We had a sudden leak occur somewhere…read morein our pool. We called several pool repair companies and decided upon them. I am very glad we did. Both the main technician, Carlos and his assistant, Maryori, were extremely professional and kept us informed as the process went along. They left our yard clean, and although they are not responsible for our grass or yard, I could not even tell they had worked in our yard! They did a final leak test after the repair to ensure we did not have any additional leaks and we were leak free after their repairs. The repairs also carried a one year warranty and they also include a year of free leak detection from the date our repair was completed. I also found the office staff, Amanda, very friendly and concerned. She made us feel valued as a customer. I highly recommend them and they will be the first company I call if we experience problems in the future.

    Gold Star repaired an underground leak in pool several weeks ago. They were able to precisely…read morelocate the leak so that only approx. 12" by 12" section of concrete had to be removed. After the leak was repaired, they filled the hole with concrete. Process was smoother than anticipated. They responded quickly to my request for help and the staff were friendly. My only complaint is that it was very expensive but probably competitive given the relatively small number of companies who perform this service.

    Caribbean Blue Pool - hottubandpool - Updated May 2026

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