This is the fourth time I've brought a car to Beach Cities and the first time for my newest baby. I…read moregot the hood and bumper wrapped with PPF, the rest ceramic coated, and windows tinted all in one stop. Lucas was chill, professional, and informative. Scheduling was easy, with good communication and follow-through. I wouldn't call it a bargain, but the price is fair for high-quality work that set me up for years of easy and effective car care. In a world where everything seems to go downhill and most companies cut corners on customer service and satisfaction, Beach Cities is one business that has maintained high standards and quality over the years. Thanks, guys.

Initially, I had a great experience with Nate and his crew when they tinted my Mercedes Sprinter…read moreconversion van. The tint looked excellent, and I thanked Nate personally when I picked it up. Once I got home, I discovered significant damage on the driver and passenger door panels that had been removed for the tinting. The panels were pulling away from the door frames. Four clips on each door were either missing or broken. Three bolt-covering end caps were missing and the rest were installed incorrectly. A bolt was missing from the passenger panel. The plastic was scratched and jagged where it had been pried off, and the black rubber pillar window seals had razor-blade cuts. I even found a razor blade left on my seat. I contacted Nate that same day with photos and videos. He would not take my calls, but he did text to apologize and offered to repair the damage. He explained that his most experienced tech had called out and two younger techs worked on my van. I agreed to give them the opportunity to correct it. Days went by with no follow-up. After multiple messages, Nate said his expert tech had "fallen off the face of the earth" and suggested his "plastic guy" repair the damaged panels. I was skeptical, but he promised to schedule the repair soon. Then more days passed with no communication. At no point would he speak to me on the phone. After eight days, I went to the shop in person. Nate was not there, but his brother inspected the van and agreed the work was unacceptable, especially the cut window seals. He assured me they would make things right and said refunding the tint cost was the least they should do. A week has passed since then with no response. I had to take the van to the Mercedes dealership. They confirmed missing and damaged clips and improper reinstallation. They also said the damaged seals should remain watertight but are visibly compromised. I paid $350 for the tint and $758.13 out-of-pocket to have the panels repaired. The seals remain damaged. I genuinely liked Nate and his brother. Their shop is clean and they seem to care about quality. However, ignoring a customer after damaging their vehicle is unacceptable. There is another review describing a similar situation tied to personal issues Nate was having. That may explain things, but it does not excuse the lack of accountability. The tint quality was great, but if anything goes wrong, do not expect them to stand behind their work.

Easy to operate coin operated car wash. Everyone complains that the time given is too short, but if…read moreyou can't wash at least soap up the entire car in one go there's something wrong with you. Stop spending so much damn time and just do the job. You can get the soap on and rinse it in the average time. Pull over to the side dry it off and get out of there. Stop complaining.

I would put zero stars but you have to mark at least one star at least my car got clean but it was…read morespraying green liquid at first and I couldn't get it off it finally got it clear enough and the employee walked up to us and started yelling about some bags that I had on the side so I can spray my car and clean it and I was putting it back in he was very rude disrespectful and called me an a******. What happened to the customers right and when the customer is being very calm so yes I will clean it okay we're doing it now I didn't even say anything back that was so rude disrespectful what a punk shouldn't hire punk you got no score you guys suck. He should be fired for that attitude.

It was convenient and my car got cleaned. Price was ok…read more Not too much more to say other then Yelp should not force you to write a long review.

I've a subscription here to keep my GX looking great. Even when there is a long line, it moves…read morequickly. The wash is effective and gentle, I trust it to not scratch my paint. There are humans that do a prewash at the beginning so problem areas (like the back of an SUV) get washed well. They have clean and slightly wet rags and vacuum available for self service after the wash all included with the wash. For an extra charge they will hand finish the wash and they do a great job!

Did an incredible road trip from Los Angeles, to Joshua Tree to Yosemite then Sausalito and made my…read moreway down to Monterey but took a stop to Santa Cruz where I came across this AMAZING detail shop and a very hospitable and kind gentleman, named Santos, who took great care or my vehicle and took sometime to chat with myself & my girlfriend! My car was not in bad shape but the dirt roads of Yosemite thrashed my new tires and just putting that much distance overall, my car needed some TLC. He answered my questions about the services he provides & offered what I thought was a great price- seeing as how there is not many places in the area that do hand car washes. He also gave great life advice and made us feel very welcome in Santa Cruz! I'm not sure if I will be heading back up for a road trip anytime soon but I ABSOLUTELY WILL be making a stop here again if I do! You just don't get great service like this all the time let alone anywhere!!! If you meet this man, he will take care of you and make you feel comfortable not just communicating with you but provide great service at the same time!

Great job, great price. Clear communication, definitely recommend trying them out. It's the only…read moreplace I use now.

I recently brought my black Tesla Model 3 in for the Whaler's Reserve package ($99.99) and tipped…read more$30 because I know how hard the staff works, especially in the summer heat. I used to be a professional detailer at Mercedes-Benz, so I respect the effort that goes into this job. The staff was friendly, and the car was noticeably cleaner. The seats, carpets, and general interior looked good. However, for $130 total, I expected more attention to detail. The touchscreen still had fingerprints, the interior windshield had noticeable streaks in the sunlight, and a few areas could have used another pass. My Tesla was already well maintained, so I was hoping the extra time would go toward making it feel truly spotless. Overall, it's a decent car wash if you're looking for a good cleaning, but for the price of the premium package, I expected a more meticulous detail.

C'mon now! You would think a full service wash with a few paid extras guarantees a wipe down of…read moreyour dash and screen, but no. They even neglected to clean the driver side view mirror, but instead left it with the same dried water spots before the wash! Also found a dirty rag on the floorboard. Key here is to withhold a tip until you've had a moment to inspect the vehicle before driving off.

This was my preferred car wash. WAS…read more Checked their website for hours etc etc. Drove two cars over there for full detailing jobs, passing their competition along the way. AND FOUND THIS LOCATION CLOSED FOR THE DAY. This is a pet peeve of mine. Posted business hours should mean something. Yes, the weather was looking like rain later in the day, but here's the thing: Just post that you close in pending bad weather or BE OPEN. Guess who was open? The competition who happily took on the job and, pending the result, may have all our future business too.

The last two times I've been here the kid with the braces and piercings doesn't show you a menu. He…read morejust tells you a price. I ended up getting a car wash He just told me $33. I paid it. There was about five guys in my car cleaning it. My thought was this is great. Five guys man my car is gonna look amazing , NOPE left a $15 tip drove away to realize that it looked terrible. It didn't look like they did anything so I ended up going to splash going through their car wash and then using their towels and vacuum to clean my car. For $33 I would've expected a little bit more very disappointed will not be back!

I got a bag of nacho Doritos in a Doritos bag because I was craving it. I started eating them and…read morerealized that it was off brand chips in a Doritos bag, totally a scam, at double the price of a normal bag!

For the most part as consumers, we look at stopping for gas at the gas station has a pretty basic…read morefunction of our daily commute's. Some gas stations offer conveniences such as carwashes, window washing items, or just basic pump and go. When I am traveling, my preference is always to stop at a gas station that offers something more than pumping and go. I prefer having a convenience store attached to the gas station in case I'm looking for something to drink, some gum or perhaps even a quick snack. Cleanliness is always a huge plus. This particular Valero's has a convenience store, and unhappy people that work there. We stopped to get gas, and walked inside to pay and grab a quick drink. The cashier was extremely unpleasant, and it was very clear not only was unhappy to be there, but he was clearly inconvenienced by us making a purchase. After we paid, we went out to pump the gas and the pump was not even ready for us to use. We had to walk back inside, and ask for him to turn the pump on. Literally standing there waiting for what felt like eternity, but was probably about two minutes or so until he decided to turn the pump on. No one else was there, so it should not of been an issue. The station itself is pretty basic, and snacks were at a minimum. The station was also fairly clean, as far as gas stations go. My issue at the station, was the attitude that the attendant had, and why it seems to go unnoticed. Clearly, he has worked there for a while and it doesn't seem to be an issue for management. As expensive as gasoline is, I certainly plan on going somewhere else, rather than spending my money in a place where it doesn't seem to be welcomed

The gas station was clean and easy to access, and the pumps worked fine. I did not have any…read moreproblems with the service, and the location is convenient. The main downside is the gas price, which felt pretty high compared to other stations in the area. It is okay if you need gas quickly or you are nearby, but I would probably check prices somewhere else first next time. Overall, not a bad station, just expensive.

I went here specifically for two things: a touchless car wash and to use a bathroom…read more I am grateful to have found a touchless car wash because I have a finish on my car that my detailer highly recommends a touchless car wash. I was somewhat satisfied with the car wash. However, my car wasn't as clean as I would've liked it to have been. The good thing was that my car didn't get scratched by brushes. I believe that they need to make the car wash go longer. I also went to this particular station because I needed to use the restroom. I went into the store, and the friendly cashier gave me the key to the outside bathroom. I walked out to the bathroom, and when I grabbed the door knob, the door opened without using the key. I was feeling a little anxious about someone opening the door while I was using the toilet, but that didn't happen. The person before me probably didn't close the door completely when they left the toilet. The convenience store was huge with lots of items to buy. Outside, there is air for your tires, and you can vacuum your car for a handful of quarters. I was impressed that they had buckets with water and windshield squeegees--I haven't seen very many squeegees at gas stations lately.

Kevin did an outstanding job detailing the interior of my car. Communication was clear and easy…read morefrom start to finish, and he showed up exactly when he said he would. The attention to detail was impressive, every surface looked refreshed and spotless, and the car genuinely felt new again. If you want someone reliable who actually cares about the quality of their work, Kevin is the person to call. Very reasonably priced as well! I can't even begin to describe the level of cleanliness and detail he put into this cleaning!!

Really unprofessional. Pushed back my appointment & then rescheduled just to not show up. Waste of…read moretime.

Their car wash broke my back windshield which is expensive to replace. They never paid for damages…read moreor apologized. Filling a claim with them did absolutely nothing. Would not recommend this place. I would give this place zero stars if I could.

Tray always brings good energy. No matter the day, he's friendly, positive, and makes the stop feel…read morewelcoming. Easily one of the best parts of coming here. Great deals on Yerba mate too!