Easy to operate coin operated car wash. Everyone complains that the time given is too short, but if…read moreyou can't wash at least soap up the entire car in one go there's something wrong with you. Stop spending so much damn time and just do the job. You can get the soap on and rinse it in the average time. Pull over to the side dry it off and get out of there. Stop complaining.

I would put zero stars but you have to mark at least one star at least my car got clean but it was…read morespraying green liquid at first and I couldn't get it off it finally got it clear enough and the employee walked up to us and started yelling about some bags that I had on the side so I can spray my car and clean it and I was putting it back in he was very rude disrespectful and called me an a******. What happened to the customers right and when the customer is being very calm so yes I will clean it okay we're doing it now I didn't even say anything back that was so rude disrespectful what a punk shouldn't hire punk you got no score you guys suck. He should be fired for that attitude.

I've a subscription here to keep my GX looking great. Even when there is a long line, it moves…read morequickly. The wash is effective and gentle, I trust it to not scratch my paint. There are humans that do a prewash at the beginning so problem areas (like the back of an SUV) get washed well. They have clean and slightly wet rags and vacuum available for self service after the wash all included with the wash. For an extra charge they will hand finish the wash and they do a great job!

I have gone to this car wash several times and it is usually so good at cleaning my cars. The only…read morething that usually needs improvement is the drying towels. They are always so damp if not wet. Today though was a decline in quality. The wash did not get the bugs off my car and the blowers did not dry the car as much as it usually does. I ended up taking too much time drying the car by hand with the damp towels. I hope they fix these issues as this was the best car wash in terms of quality in Santa Cruz county.

I had no idea that dirty Subaru could look so new. I've paid nearly double for a much less thorough…read morejob. When I dropped off the car, I said I only needed the car cleaner than it was. They said I would be able to sell it. They weren't joking. It looks better than some show-room cars. They even cleaned the muddy mountain bike tire smears out of the ceiling fabric.

Great job, great price. Clear communication, definitely recommend trying them out. It's the only…read moreplace I use now.

Favorite car wash, especially for the price point. I had some terrible stains in my front seat and…read morethey were able to get it while providing a great overall car wash.

If I could give zero stars, I would. I truly wish I could say these photos were from before my car…read morewash, but this is exactly what my car looked like after I got home. There were still wrappers on the floor, a bottle cap left behind, and crumbs all over the seat. It was very clear that my car was not properly cleaned or even thoroughly vacuumed. I also paid for a package that specifically included wheel cleaning, and my wheels were still visibly dirty. That alone shows the service I paid for was not actually completed. What's even more upsetting is that a very sentimental item is now missing. I had a small guardian angel token, about the size of a silver dollar, that I've kept near my cupholder for three years. I specifically remember seeing it while putting loose change in my center console so it wouldn't be taken, I never thought I would need to worry about my guardian angel token being taken. When I got home, it was gone. I called and spoke to the manager and asked the workers who vacuumed my car. They claimed they didn't see it, which I find extremely hard to believe given where it was located. I was offered for them to redo the vacuuming but I live across town and don't want to ever set foot in that place again. Whoever took my guardian angel token should be ashamed. It held deep personal value and cannot be replaced. To make matters worse, I tipped the workers generously, five dollars each to the vacuuming staff and ten dollars to the person finishing the car, and not a single thank you. Just indifference. Between the poor quality cleaning, incomplete services, lack of accountability, and a missing personal item, I would not recommend this place to anyone. This was a very slow day for them as well, all the crew members were waiting around, as I was the only one in be que along with one person after me, about 15 min later.

This was my preferred car wash. WAS…read more Checked their website for hours etc etc. Drove two cars over there for full detailing jobs, passing their competition along the way. AND FOUND THIS LOCATION CLOSED FOR THE DAY. This is a pet peeve of mine. Posted business hours should mean something. Yes, the weather was looking like rain later in the day, but here's the thing: Just post that you close in pending bad weather or BE OPEN. Guess who was open? The competition who happily took on the job and, pending the result, may have all our future business too.

I've been going to Cruz for years but their attention to detail has really gone downhill. They…read moreclean the interior and then I clean the areas they missed in their parking lot. Today was my final visit...I paid extra to have my front mat (rubber) cleaned and they never took it out of the car, just squirted it down and whipped it off. It was a dirty/wet mess. I asked them to redo it and he did the same thing. I followed-up by cleaning it with a wet wipe, along with the smudges on my door and seats. Just to clarify, I was the only car there so they weren't in any rush to clean other cars. Just slackers!

I got a bag of nacho Doritos in a Doritos bag because I was craving it. I started eating them and…read morerealized that it was off brand chips in a Doritos bag, totally a scam, at double the price of a normal bag!

For the most part as consumers, we look at stopping for gas at the gas station has a pretty basic…read morefunction of our daily commute's. Some gas stations offer conveniences such as carwashes, window washing items, or just basic pump and go. When I am traveling, my preference is always to stop at a gas station that offers something more than pumping and go. I prefer having a convenience store attached to the gas station in case I'm looking for something to drink, some gum or perhaps even a quick snack. Cleanliness is always a huge plus. This particular Valero's has a convenience store, and unhappy people that work there. We stopped to get gas, and walked inside to pay and grab a quick drink. The cashier was extremely unpleasant, and it was very clear not only was unhappy to be there, but he was clearly inconvenienced by us making a purchase. After we paid, we went out to pump the gas and the pump was not even ready for us to use. We had to walk back inside, and ask for him to turn the pump on. Literally standing there waiting for what felt like eternity, but was probably about two minutes or so until he decided to turn the pump on. No one else was there, so it should not of been an issue. The station itself is pretty basic, and snacks were at a minimum. The station was also fairly clean, as far as gas stations go. My issue at the station, was the attitude that the attendant had, and why it seems to go unnoticed. Clearly, he has worked there for a while and it doesn't seem to be an issue for management. As expensive as gasoline is, I certainly plan on going somewhere else, rather than spending my money in a place where it doesn't seem to be welcomed

I went here specifically for two things: a touchless car wash and to use a bathroom…read more I am grateful to have found a touchless car wash because I have a finish on my car that my detailer highly recommends a touchless car wash. I was somewhat satisfied with the car wash. However, my car wasn't as clean as I would've liked it to have been. The good thing was that my car didn't get scratched by brushes. I believe that they need to make the car wash go longer. I also went to this particular station because I needed to use the restroom. I went into the store, and the friendly cashier gave me the key to the outside bathroom. I walked out to the bathroom, and when I grabbed the door knob, the door opened without using the key. I was feeling a little anxious about someone opening the door while I was using the toilet, but that didn't happen. The person before me probably didn't close the door completely when they left the toilet. The convenience store was huge with lots of items to buy. Outside, there is air for your tires, and you can vacuum your car for a handful of quarters. I was impressed that they had buckets with water and windshield squeegees--I haven't seen very many squeegees at gas stations lately.

I always go here on my lunch. There always very nice in here and I always seem to get what I want…read moreand when I came for. They're always very clean.

Kevin did an outstanding job detailing the interior of my car. Communication was clear and easy…read morefrom start to finish, and he showed up exactly when he said he would. The attention to detail was impressive, every surface looked refreshed and spotless, and the car genuinely felt new again. If you want someone reliable who actually cares about the quality of their work, Kevin is the person to call. Very reasonably priced as well! I can't even begin to describe the level of cleanliness and detail he put into this cleaning!!

Really unprofessional. Pushed back my appointment & then rescheduled just to not show up. Waste of…read moretime.