Went to bed mart first observation was the store is well stocked and organized customer service was…read moreexcellent Romie greeted us With kindness and respect he knows his job well he impressed us with his knowledge of the product we were interested in. Delivery was with in a day he made us feel very comfortable working with him. Because of him I will return when looking for a new bed.

Went to Bed Mart, Kaneohe today (10/24) at 1:15 pm. The doors were locked. I could see a male…read moreinside, presumably a staff person, he appeared to see me but he continued to sit where he was. Terrible customer service. Will take my business elsewhere.

Firm belief... We…read moreall need some me time and with various spas and skin care nothing beats a good night sleep, with various places that offers that this Mattress Firm located on super busy Kapiolani on the corner of Kapiolani and Piikoi in it's own free standing building makes it easy to park with lots of free stalls the makes the stress to start shopping an easy process. Walking in we were immediately greeted and was asked all the basic questions of what we're looking for which is a mattress and ruled out anything that's memory foam and just something simple which we were instantly taken to a few options for us and a matter of choose the firmness we desired. The other options that we did have is there is no longer box springs that supports the mattress which is a nicer option so it's just that and the base where that's the other option to choose from the basic to the bougie one that will lift your mattress to a more comfort and supportive fit. Seriously not knowing much of the difference or comparison with any other type of mattress but did love that they do offer a lot of accessories so that you don't need to shop for like mattress cover and sheets as well but we did keep it simple and they do deliver and remove your old mattress as well making it a simple process and since there was a type of sale that worked well for us we walked away feeling great knowing that some comfort was as easy process as giving them a visit. Thank you!

First and foremost Richard is amazing and deserves a raise. He was super patient and knowledgeable…read moreand truly a pleasure to work with. As for delivery I think they need to look into another company to work with. They used Island Movers for my delivery and I ended up having rings stolen from my apartment. I think it's important to look into these other companies that you are working with. They have multiple reviews on Yelp from different customers that had very similar situations happen to them. I am absolutely enjoying my new mattress but now I am in the middle of a horrible ongoing investigation. Hopefully I can get some good rest on my mattress after all of this!!

In addition to experiencing the absolute best possible customer service one could ever hope for…read morefrom Rita at the Kailua store over the years and having just purchased my fourth bed from her, I just had the profound privilege of meeting Moses and Rich who delivered the most recently purchased beds and in so doing they took Bed-Mart to a whole new level of "OUTSTANDING"!!! They not only went way beyond the call of duty, they were as personable as they were professional in ensuring that everything was to my satisfaction!!! I suppose you could say that while Bed-Mart Kailua has always had me as a SATISFIED CUSTOMER FOR LIFE" they now have me trying to figure out how soon I can buy more beds just so I can have the pleasure of dealing with such amazing people, which is ever so rare these days. THANK YOU RITA, MOSES & RICH!!!

Great selection Maria was very informative and there was no…read morepressure to make a sale. Will definitely return to purchase a quality bed.

It took me many years to finally buy a new sofa for my apartment living room. I finally found it…read morehere at elite discount furniture in Kaneohe. It took me 3 visits to figure out what i really wanted and found my black leather reclining sofa. Ryan is very helpful and doesn't pressure you like salespeople at other furniture stores, he's very knowledgeable about the furniture. My only complaint that has nothing to do with this location is that the delivery men, both of them walked all over my carpet with their dirty shoes multiple times before I noticed since i was signing the order on their clip board. I thought they would stop walking on my carpet after they carried the sofa in but they did not. They should know better not to dirty carpets in Hawaii and to take off their shoes. I had to clean my carpet after they left and not happy about that. Part of it is my fault for not noticing. i recommend this place because the prices are cheaper and they had the perfect fit with a more light weight sofa for my small apartment. The ordering and delivery and everything went smoothly except for the delivery folks dirty shoes.

Very good experience! My husband and I were looking to buy a sofa and got some great…read morerecommendations from the manager, Ryan! Felt like we were in good hands, so we will come back! Quality furniture, good pricing, comfortable to walk around, not busy (which is nice). All around pleased and highly recommended!

Quick and easy service when it comes to their drive-thru option. Location was not busy on a…read moreSaturday morning with loads of labelled parking on the left side of the lot. Staff were on their toes, spent less than 10 minutes from pulling up, getting me order, and loading it into my car. Back on the road after that! This Target has a lot of products that the other locations are sold out of, especially baby/kids items. If you have to make the trek, its definitely worth it.

Okay, I have to admit I shop at Walmart waaaaaaaaaaaaaaaaaaaay more than Target, but what led me…read morehere today is because after doing work at a local financial institution (just next door from Target), I actually had to use Target's restroom to wash my hands after touching multiple bags of coins (your hands actually become black from touching a lot of coins). After using Target's very clean restroom, I thought I'd walk around & check out the Kailua Store. Making a small observation.......... ever noticed that Target's store layout is pretty similar to the other Target stores in da 808??? I guess this is kinda neat, as it makes it easier to find things in the store. I noticed that the Kailua Target store also had a Starbucks coffee shop, & a Pizza Hut within the store. I really didn't have anything to buy today, but while browsing around, I came across some DEALAGES on a microwave oven. DARN! I just bought a new microwave oven for my dad, as his microwave had broke down recently. Guess where I bought my microwave??? Yes gangies..........Walmart! And ya know what???? Target actually had a better sale price on the microwave, as the microwave I bought on sale at Walmart was ($60.73 w/tax). I guess Walmart doesn't always have da best DEALAGES! Lol! The Kailua Target store is very spacious & clean. A very nice store to visit, should you need groceries, or any other item.

Been wanting to change out our beds for a while now because we've had the same beds since we moved…read moreto Ewa Beach in 1994! Finally took the plunge, though I waited until these bed places have their annual Fourth of July sales. After looking at a few places on Yelp, I decided to try MattressFIRM first because they had good deals, a bonus, and it's nearby. My sales associate was Kekau. She was VERY helpful, answering all my questions, letting me try out different mattresses, and pointing out which mattress goes best for the type of sleeper (i.e. side vs. back). She actually LISTENED to what I had to say, especially what I did NOT want. We even had time to talk story, and I found out I am her sister's classmate! In the end, I got a queen and full sized mattress and platforms. The platforms are the bonus! It's the adjustable electric platform that raises one end of the mattress, and it was INCLUDED at no extra cost! What a deal! Delivery was scheduled for the very next day! I cannot say if this is true for everyone's purchase, but since my mattresses were in stock, delivery was quick. In just over 24 hours, my new beds were set up, and my old ones were hauled away. The delivery guys were equally awesome. They were very careful about not hitting walls or other furniture. Set up was quick, and they were done in less than an hour! I would highly recommend MattressFIRM to anyone looking for new beds!

My family and I had a very pleasant experience at Matress Firm Kapolei. And it was all because of…read moreDanielle. She greeted us as soon as we walked in, she was very informative, showed us different options but was never pushy and she delivered such a great positive attitude. I highly recommend to ask for her!

We were greeted when we walked in the store. We were looking for a mattress and a new bed frame. We…read morewere asked about how we sleep. I felt no pressure and the experience was great. We did buy a mattress and bed frame. The price was a great value.

Ask for Kekau! The business is open today, on Memorial Day, and there are currently great deals!…read moreFree parking too! Kekau asked what I was looking for and instantly found me the perfect mattress within my budget! I knew I presented her a challenge given my low budget, but Kekau didn't try to upsell me. Instead, she listened to my needs, wants and preferences. She genuinely advocated for me, offering me the best price on the best mattress for me! Kekau was honest, transparent and trustworthy. Kekau also made sure I understood the delivery/haul-away ($100), warranty and return policy. I am so happy with my experience and couldn't recommend it more!

Awesome, great news fast service. Buying beds from slumber world for Eva. Polite service and enjoy…read moretheir experience in their duties.

Kyle Shiroma did a good job in showing my wife and I the various Beauty Rest mattresses options,…read morefirmness, height, etc. Very helpful and sincere. We ended up buying a king size Beauty Rest mattresses with other options.