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    Caring Nannies

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    4 years ago

    All of the ladies from Caring Nannies have been exceptional! Millie always goes above and beyond to help!

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    13 years ago

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    Nanny Poppinz - San Antonio

    Nanny Poppinz - San Antonio

    3.7
    (3 reviews)

    Nanny Poppinz is literally heaven sent ! A few years back, I…read moregave birth to my first born in a hospital setting. Fast forward, a couple years later, my husband and I discovered we were expecting baby number two. During that time period we decided to hire a suitable nanny for our busy family and schedule. Welp, third time is definitely a charm. Our wonderful nanny/doula, yep! that's right, she was also a doula. Our nanny was/is perfect ! The day of giving birth, my doula was constantly supportive, persistent and such a caring soul. Everything was perfect from rubbing my back, playing soft music and even playing the song "Push It" by Salt & Pepa lol. She allowed me to have my own opinions, seek the birth I desired and be an active participant in my care. I will never forget the beautiful ambience in that room prior, during and after giving birth to our beautiful daughter. Our nanny/doula has made an incredible impact for a lifetime. Loving, caring and checking on me and my family every chance she get. I am so grateful and fortunate that my family is blessed with such an amazing person who is now like family. Thank you Nanny Poppinz Bee Andre

    DO NOT USE THIS SERVICE! I would give zero stars if possible! This agency is completely…read moreunprofessional. I was in a bind for someone to watch my young son and thought going with a service would be safest...ends up I should have saved my energy! From the beginning I had my doubts. I initially emailed them after finding them online. Emails were answered quickly, but did not address me directly, they were simply answered in a few words or a sentence, unprofessional in my opinion....and this was from the President/Founder (Deneane Maldonado) in Florida. Yes, Florida! I wrongly assumed that a local person would be handling this, someone who hired and knew the nannies I might hire. After two days of correspondence (emails and phone calls) with Deneane working with me on a nanny placement, she mentioned, "Oh, by the way, I would not normally be the one handling your process". She told me her local placement woman (DeeDee) had just given birth, and so was on a short leave. Understood, it was just oddly presented. Then Deedee did contact me and was "back on the job" within a week. Wow! A week maternity leave! For the local placement director of a nanny agency?! Very interesting! Long story short, I interviewed 4 different women. They all had experience but I was not overly impressed with anyone. Because I really needed help, I went against my better judgement and decided to work with one of the women, Julia. We did a trial afternoon (which she was late arriving for) so she could get to know my son, and then set the schedule she would be working for us...weekends for the next 14 weeks. On Friday, FIVE HOURS before she was to be at my house, she TEXTED ME, to say she could not take the job. WHAT?! I could not believe this was happening and talked to her on the phone asking for an explanation. She said her current employer told her she would need to stay later and that overlapped with our hours. Since she thought it was better for me if I had the same person all weekend, and because her current employer was her first priority, she was canceling. I was livid! Canceling HOURS before a job, by TEXT?! Unprofessional doesn't begin to describe this kind of behavior. I understand she had a prior commitment, but the change happened after she was committed to us. I would think that a current employer, or the service would insist that a job that was to start in hours, be seen through. DeeDee called an hour later to say she just got the message from her nanny, Julia and could she try to send someone else. While I appreciated her gesture, I was obviously NOT going to trust this service to send me someone else. Besides the fact that I was unimpressed with the other candidates, there was no way I was going to take a chance that this agency would take care of us in a way that I expect. Needless to say I will NEVER use this service and will be sharing this experience with every mom I know in SA!

    Little Sunshine's Playhouse of San Antonio at Stone Oak

    Little Sunshine's Playhouse of San Antonio at Stone Oak

    4.3
    (10 reviews)

    We have LOVED our time at LSP. Ms. Yairelis, Ms. Terri, Ms. Ryanna, and all the other staff have…read moretreated our little girl SO well for the last 8 months that she has been in the infant room. She has learned so much throughout her time with them and we are so sad that she will be moving up to a new class soon. I know that she will get the same love in her next class, but wow what big shoes there will be to fill! We are so happy with our decision of sending our little one to LSP!

    So my wife and I stopped in without an appointment which the manager and staff were very polite and…read moreaccommodating to give us a tour. The place itself was very cute and it seemed very fun for children. They had a pretty cool facility with a nice playground area and the classrooms looked fun and clean. The programs they had seemed really good and it was surprising to me that they even had daycare for infants. The pricing also seemed fair which they had several options. The only thing that was displeasing was some of the staffs appearances was off. I understand not everyone can dress the part but there was staff that looked like they just rolled out of bed, one guy in a classroom who was the obvious teacher/staff was sitting there rolling and twiddling his hair with the children just looking for his attention. I also noticed a lady who instructed the dance portion of the day had grabbed a little girl by her arm and displayed somewhat of aggression and frustration. Look I get it it's hard watching kids and many at that but it just didn't sit right with me. I don't doubt this place is great I was just turned off and couldn't see myself being secure in dropping my 1 year old here.

    La Petite Academy on West Bitters

    La Petite Academy on West Bitters

    4.4
    (7 reviews)

    We couldn't have asked for a better experience in any of the classroom's our son was in…read more More specifically, we want to thank Ms. Jennifer and Ms. Ashlee for taking such great care of him as an infant. As any parent that has put a child, especially an infant, into a school knows, it's hard handing that child over and it takes a lot of trust. Both of you provided just that in how you took care of him and constantly communicated with us. We could see how much you cared for him and the other babies. We also want to thank Ms. Miranda and Ms. Kat for the care they show to all the kiddos in their classroom's and for giving our son a great experience. Each day, he is excited to go to school (he literally runs to the door when we ask him if he's ready) and that is because of both of you and how he is treated in the classroom. And lastly, we want to thank Megan and Ms. Christina. It is very apparent to us how passionate you are about the kids that come into La Petite. You both show great care and love, and fiercely protect them. We never saw this kind of care from the precious school he came from, it was all business to them. And while this is a business, you both make it clear that the kids always come first. We can truly see the love and care that the entire facility gives each of the children, so thank you for everything!

    I am writing this review almost a year after my child's disenrollment because I wanted time to…read moreprocess what happened and ensure I was sharing this experience thoughtfully. During that time, my family genuinely loved and appreciated the teachers and staff. We intentionally built positive relationships with staff and regularly showed our appreciation through small gifts. My 17-month-old child was disenrolled effective immediately following a disagreement between Ashlee and me regarding paperwork that I was told needed to be returned the following day. After 14 months of enrollment, I was informed that the center did not have paperwork on file, including documents containing my child's medical history, emergency procedures, and other important information. I expressed confusion and frustration because this was the first time we had ever been told anything was missing. I was then informed that if the paperwork was not returned the following day, my child would not be allowed to attend. As a parent, I found this concerning because the missing paperwork was not something we had knowingly withheld, nor had we previously been informed that it was missing. When I questioned the situation and expressed my concerns, Ashlee responded by saying, "Maybe we're not the right fit for you. I can go grab your kid's things and we can disenroll right now." My husband and I looked at each other in complete disbelief. I told her I felt that response was excessive and respectfully asked if I could wait to speak with Megan or Christina as they had historically been the individuals we were directed to when questions arose. Ashlee told me that the decision was final because she was also in charge. The conversation continued for approximately 30 minutes. I repeatedly tried to understand the rationale behind the decision. I even apologized if I had offended her by referencing Megan and Christina as the individuals in charge. I explained that my understanding came from prior interactions in which Ashlee herself had deferred questions to them when she was uncertain. I also sat down & began completing the paperwork. Despite my efforts to resolve the situation, I was repeatedly told the decision was final. During the conversation, Ashlee stepped away several times to make phone calls & also referenced a prior misunderstanding I had with Megan regarding medication, claiming that I had previously been "warned." This characterization was surprising to me because Megan had never approached me in a manner that suggested I was being reprimanded or warned. Every interaction I had with Megan was respectful, and understanding. The same was true of my interactions with Christina. It is also important to note that I was 8 months pregnant at the time, and this occurred around 6:00 PM on a Monday. Most daycare centers in the area were already closed for tours, yet I was suddenly being told my child no longer had childcare because I questioned a situation involving missing paperwork. What made the situation especially upsetting was that Ashlee stated she had been having a hard day. To this day, it is difficult not to feel that an uneqquiped lead had an emotional reaction and played a role in a permanent decision that significantly impacted my family. The following day, I spoke with Christina and confidently asked that they review the security footage because I knew I had never yelled at Ashlee, despite being told that was reported to management. While frantically touring new childcare centers and taking unexpected PTO that I had hoped to save for my upcoming maternity leave. Christina did call me back after watching the surveillance footage & she didn't see my yell at Ashlee either (no audio just visual clips) but understandably like any professional company, they had to go through with the decision. It would look very poorly on them to backtrack/ not support a teammate. At that point, I informed Christina that even if my child had been welcomed back, I would not have returned. The trust had been broken, both by the immediate disenrollment and by the allegation that I had yelled when I had not. Fortunately, all four childcare centers I toured with all the same perks as this center, accepted my child. Three were prepared to enroll us for the very next day. Several administrators I spoke with expressed concerns with how poorly the situation had been handled. Today, both of my children are thriving at their current daycare. However, I feel compelled to share this experience so that other parents can make informed decisions. My recommendation is that any communication, questions, or concerns be directed to Megan or Christina ONLY. Lastly, I was informed that I would receive a follow-up call from corporate customer service regarding the treatment my family experienced and the circumstances surrounding the disenrollment. Despite being told there would be further investigation, I never received that call. This whole experience was extremely traumatic.

    Caring Nannies - nannys - Updated June 2026

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