Beautiful preschool. The people here are awesome, very…read moreaccommodating to our particular needs. Potty trained my little one..very loving and caring facility. Do not hesitate to check them out and let them care for your loved ones ! One of the few things I will miss from San Antonio.

I have been a staff support teacher at NPDS for 8 years. One of the main reasons I chose to work…read moreat NPDS is the high quality of teaching that is expected from all our teachers. NPDS has reached the highest level of accreditation because the teachers are the highest trained in the business. The concern, care and love the teachers have for all the children make NPDS a warm, secure, safe and faithful school where all our children learn and thrive. I am also greatly appreciative of the parents who entrust their children to us and work hard to support and make NPDS a top-tier early childhood learning space.

I LOVE this daycare and my son does too!!! He started off shy of course sad didn't want me to leave…read morehim it broke my heart but ALL the teachers him made him feel welcomed and he warmed up right after he enjoys the activities they do and there playground is super big! So that's a plus front staff and all around all teachers are so nice and welcoming

What kind of kids academy has bathrooms with multiple toilets side by side but no stalls to cover…read morethem? It's not appropriate or acceptable.

This is a really great daycare. They are trustworthy and really care about the kids. The rooms are…read moreclean with good age appropriate toys/furniture , the outdoor play area looks super fun. My daughter is happy to go here and seems like she's learning a lot. They often do crafts and pictures with the children that the kids bring home. I love seeing my 2 year old's finger paintings and hand prints that she brings home. They also have an app where you can watch the camera and see your child in real time as well as keep up with meals, naps, etc. most importantly I feel confident that my daughter will be safe and well cared by her teachers here.

They go through the motions but don't actually pay attention to your child. They have the app to…read morelog when you child is doing what. These entries are not accurate. My daughter came home 2 days in a row with a poopy diaper. They were only changing her every 3 hours no matter what. Director has an excuse for everything. When I called to voice a complaint with their main office I got a voicemail never a call back. I thought since they had cameras the teachers would be on their best behavior.. nope

I started taking my kids to this center and although there seems to be a lot of new staff it seems…read morelike these changes are improving compared to the staff that was there before! The kids love their teachers and my son really loves Ms. Ayrieal she is super attentive to his needs and they do a lot with her in class! I would definitely recommend this center to all families. the staff there is so kind and always welcoming! feels like home!

One of the day care teachers put their hands on my nephew! Then proceeded to say she no longer…read morewanted him to return !! Don't come to this place I wouldn't trust them with your babies

Chaotic environment, insincere staff....except the ladies that care for 2 & under. Center director…read morecreates an unsafe environment with unauthorized activities right in the entryway. Besides staff for very littles, they, including management only care about money and numbers. Sandra and staff for 2;& under are the only ones I would keep. Everyone else needs to be fired ASAP! Too many unpleasant unprofessional incidents to list. Do Not Enroll Your children here you will soon be looking for another center.

Guilbeau kindercare has been nothing short of exceptional. The combination of a dedicated and super…read morefriendly staff creates an environment where children can thrive. We are grateful to have found such a wonderful place for our child and wholeheartedly recommend this daycare to other parents seeking a nurturing and enriching experience for their little ones. Our child looks forward to each day, and as parents, we couldn't be happier.

My son started at this daycare at 10 months old in March of 2024 and we just pulled him this past…read moreweek. Since we were at the center they went through 4 different Directors . My son would come home absolutely starving and thirsty. Several times we would pick him up and his diaper would be filled to the brim although according to the app that we had set up it was just changed a few minutes before. I went to the leadership and they would just feed me the party line. Things would change for a day or two and then things would be back to the same. I held out for a while because my son truly did love two of the teachers , but they were not his consistent teacher. This was the medical center location

My daughter has been at this center since 12 weeks!! We absolutely love how great all the teachers…read moreare and have truly enjoyed the almost 4 years here!

My daughter has been coming here since June 2022. Ms…read more Jackie and Araceli, the director are amazing! My child loves them! I can pick her up knowing she had a great day! The curriculum taught there is great! My girl is only 2 years old and she knows all her ABCS and can count to 10! I recommend this center whole heartedly! As an educator, I know the importance of student safety and I definitely see that here!

My 3 yr old son has been attending Small Steps for two years now, no better place! Director Araceli…read moregoes above and beyond to maintain a safe and friendly environment for the kids. Small Steps provides Warm cooked meals, so convenient! They have such wonderful staff and are always accommodating. My sons teacher, Miss Sunny radiates her positive energy throughout the class room :) Thank you Small Steps for making me feel safe and secure that my child is well taken care of!

We couldn't have asked for a better experience in any of the classroom's our son was in…read more More specifically, we want to thank Ms. Jennifer and Ms. Ashlee for taking such great care of him as an infant. As any parent that has put a child, especially an infant, into a school knows, it's hard handing that child over and it takes a lot of trust. Both of you provided just that in how you took care of him and constantly communicated with us. We could see how much you cared for him and the other babies. We also want to thank Ms. Miranda and Ms. Kat for the care they show to all the kiddos in their classroom's and for giving our son a great experience. Each day, he is excited to go to school (he literally runs to the door when we ask him if he's ready) and that is because of both of you and how he is treated in the classroom. And lastly, we want to thank Megan and Ms. Christina. It is very apparent to us how passionate you are about the kids that come into La Petite. You both show great care and love, and fiercely protect them. We never saw this kind of care from the precious school he came from, it was all business to them. And while this is a business, you both make it clear that the kids always come first. We can truly see the love and care that the entire facility gives each of the children, so thank you for everything!

I am writing this review almost a year after my child's disenrollment because I wanted time to…read moreprocess what happened and ensure I was sharing this experience thoughtfully. During that time, my family genuinely loved and appreciated the teachers and staff. We intentionally built positive relationships with staff and regularly showed our appreciation through small gifts. My 17-month-old child was disenrolled effective immediately following a disagreement between Ashlee and me regarding paperwork that I was told needed to be returned the following day. After 14 months of enrollment, I was informed that the center did not have paperwork on file, including documents containing my child's medical history, emergency procedures, and other important information. I expressed confusion and frustration because this was the first time we had ever been told anything was missing. I was then informed that if the paperwork was not returned the following day, my child would not be allowed to attend. As a parent, I found this concerning because the missing paperwork was not something we had knowingly withheld, nor had we previously been informed that it was missing. When I questioned the situation and expressed my concerns, Ashlee responded by saying, "Maybe we're not the right fit for you. I can go grab your kid's things and we can disenroll right now." My husband and I looked at each other in complete disbelief. I told her I felt that response was excessive and respectfully asked if I could wait to speak with Megan or Christina as they had historically been the individuals we were directed to when questions arose. Ashlee told me that the decision was final because she was also in charge. The conversation continued for approximately 30 minutes. I repeatedly tried to understand the rationale behind the decision. I even apologized if I had offended her by referencing Megan and Christina as the individuals in charge. I explained that my understanding came from prior interactions in which Ashlee herself had deferred questions to them when she was uncertain. I also sat down & began completing the paperwork. Despite my efforts to resolve the situation, I was repeatedly told the decision was final. During the conversation, Ashlee stepped away several times to make phone calls & also referenced a prior misunderstanding I had with Megan regarding medication, claiming that I had previously been "warned." This characterization was surprising to me because Megan had never approached me in a manner that suggested I was being reprimanded or warned. Every interaction I had with Megan was respectful, and understanding. The same was true of my interactions with Christina. It is also important to note that I was 8 months pregnant at the time, and this occurred around 6:00 PM on a Monday. Most daycare centers in the area were already closed for tours, yet I was suddenly being told my child no longer had childcare because I questioned a situation involving missing paperwork. What made the situation especially upsetting was that Ashlee stated she had been having a hard day. To this day, it is difficult not to feel that an uneqquiped lead had an emotional reaction and played a role in a permanent decision that significantly impacted my family. The following day, I spoke with Christina and confidently asked that they review the security footage because I knew I had never yelled at Ashlee, despite being told that was reported to management. While frantically touring new childcare centers and taking unexpected PTO that I had hoped to save for my upcoming maternity leave. Christina did call me back after watching the surveillance footage & she didn't see my yell at Ashlee either (no audio just visual clips) but understandably like any professional company, they had to go through with the decision. It would look very poorly on them to backtrack/ not support a teammate. At that point, I informed Christina that even if my child had been welcomed back, I would not have returned. The trust had been broken, both by the immediate disenrollment and by the allegation that I had yelled when I had not. Fortunately, all four childcare centers I toured with all the same perks as this center, accepted my child. Three were prepared to enroll us for the very next day. Several administrators I spoke with expressed concerns with how poorly the situation had been handled. Today, both of my children are thriving at their current daycare. However, I feel compelled to share this experience so that other parents can make informed decisions. My recommendation is that any communication, questions, or concerns be directed to Megan or Christina ONLY. Lastly, I was informed that I would receive a follow-up call from corporate customer service regarding the treatment my family experienced and the circumstances surrounding the disenrollment. Despite being told there would be further investigation, I never received that call. This whole experience was extremely traumatic.