Some of the nursing staff/cna's are terrific, some not so much. Some cna's disappear and can never…read morebe found. The food is absolutely awful! Quality of food is awful. You're sure to lose weight the amount of food fits into a thimble.

My mom is a resident at AristaCare thrcsreprovidedistop notch especially with her aid Caroline who…read moreis extremely kinds sndtreats my mom as her she is very skilled in working with the elderly land knows exactly how tohandle many situations this is not easy to have my in a facility she tells me on the daily she wants out but unfortunately I can't care on my own or afford around the clock care .but with Caroline my mind is more at ease and I feel my mom is safe and secure

I needed assistance after a surgery. I called Hibernian and Cathy came over to change my dressing…read more Not only did she do that but took my blood pressure, temperature, listened to my heart and lungs and checked my swollen ankles. She answered all questions and told me exactly what was going on. After the two days that I saw her she texted to see how I was doing. She was a God sent and I am so thankful that I found this home care. Top notch, excellent are just two words to describe it.

From the owner: Senior Helpers has been a licensed leader providing homecare services in Colorado since 2007. As…read morean organization licensed by the Department of Public Health & Environment, Senior Helpers follows a very selective and thorough process for recruiting the highest quality caregivers, conducting thorough employment and criminal background checks, and then employing the finest training and coaching available to develop a highly-tenured and dependable team.Senior Helpers partners with the ALS Association, Alzheimers Association, The Michael J Fox Foundation and the Parkinson's Association of the Rockies.

If you care for your loved one, do not send them here.My mother was at this place not even a week…read moreand there were numerous problems every day. It was always an issue getting someone to take her to the bathroom. She would ring the buzzer and wait most times 45 minutes. They put her in a diaper after we asked them not to and spoke to the nurse. The nurse said we needed to bring the necessary supplies so she wouldn't have to wear a diaper. I then informed her the supplies have been in her room for two days and you guys put them in there. She then promised it would not happen again but they still left her in a diaper which caused a huge sore on her backside. I found 2 different pills on the floor and one in a cup. One of the medication's round up being my mother's congestive heart failure pill. The nurse then told me and my sister that she could not give her another one because as far as she knows, she already gave it to her. Most of the nurses were rude. They broke her phone and tried to convince her not to go to the hospital when she was shaking like a leaf and white as a ghost and couldn't breath and after being at the hospital for only three hours she ended up needing 2 blood transfusions. The administrator was made aware of these problems and reached out only to ask me to take down the bad review I put up. I then asked for me and my sister to sit down with him and go over everything that happened which he did do. and then had probably about an hour and a half meeting, trying to explain every single situation that happened every single night, including a nurse, screaming at my mother, not allowing her to go to the bathroom and also screaming at me and my sister, when we called to the point where I was up knocking on the door from the facility at 5:30 in the morning trying to make sure my mother was OK .We asked him to look into who broke her phone and everything else that was done to my 80 year old mother. all he keeps saying is that he's looking into and can I please take down the review. And he said his staff needed "better hospitality" and he was working on that.

This place is a death trap. Do not let your loved ones go there for any reason. There are too many…read moreissues to list here and the owners don't care. The problems start at the top and when the heat gets turned up they just shuffle the administrators to a different facility. I unfortunately found out the hard way. They have an F rating with the NJ Depart of Health. You can go to the website and read the details. https://healthapps.state.nj.us/facilities/fsFacilityDetails.aspx?item=NJ61537

This agency is a joke. Went through 5 live-in aides over a period of 3 months, one worse than the…read moreother. I don't know what type of training is given to these employees, but it is not good. Dealing with people unable to properly care for their clients. Issues with not fully understanding the English language, unable to cook unless it is ethnic food that they prefer, not very helpful to the client, disrespectfully and not very compassionate. They lie and make excuses. Had one aide that had to be woken up in the morning by the client that they were supposed to be taking care of, as well as falling asleep during the afternoon or early evening. Another that was very self-righteous and would lecture the client about proper behavior. Always referring to how things are done in their country, guess what you are not in that country - you are here in the USA. For what you pay for this service it's an absolute crime. Please run in the opposite direction if you are considering using this service. No real oversite of the people they employ that are supposed to take care of clients that are health compromised.

I hired a live in caregiver from Towne for my father upon his discharge from the hospital. The home…read moreattendant, Edmund, was unhelpful, messy and not trustworthy. My father's longtime, part-time housekeeper needed to clean up after the home attendant, who left dishes unwashed, trash in the car, etc. The attendant would direct the housekeeper to clean up after him and do things that were part of his job. Most troubling, my father was seriously deconditioned from his hospital stay. We asked Edmund to keep a close eye on my dad, and Edmund had a whole spiel about how we cared too much for my dad but needed to give my dad space so he could learn to be independent. This allowed Edmund to spend most of the time in his room on his laptop, door closed, while my dad's housekeeper would fetch water and food for my father, help him to the toilet, empty his foley bag and check on his vitals. It was she who alerted us that something was wrong -- it turned out that my father had a serious infection and needed to return to the hospital, where he stayed for another month before discharge. I believe the home attendant would have left my father suffering and deteriorate for days. The people who run Towne make a great sales pitch but ultimately, I don't think they do a great job of vetting, and it's ultimately still up to you to interview and find the right caregiver.