Great service. Fantastic jewelry. Expert design and repair. Highly recommend!!!!!!!!!!!!!

I would not recommend this business based on my experience. We originally got my engagement ring here and had no issues. However, when it came time to purchase my wedding band the experience became one of the most unprofessional customer service experiences I've ever had. After having issues with my wedding band multiple times, I was texting with the owner about fixing my third band. His response was, "What was discussed?" which felt extremely dismissive and frustrating, especially because I had just been in the shop explaining directly to him how unhappy I was with the ring. Unfortunately, due to the timeline and the fact that the third wedding band was still not correct, I had to get married wearing a ring that I did not love. When I picked up the second band, we discovered together that it was still not what I had requested. Finding out in the moment that the second band had been made incorrectly was both disappointing and avoidable. This should have been identified before I arrived to pick it up. I had to repeatedly advocate for myself to receive a product that matched what was originally discussed and expected. Unfortunately, that was never delivered, and I am now having my band corrected by another jeweler. The lack of accountability, and customer care is the reason I am leaving this review. Had there been any apology or genuine care towards getting my band correct, I would have continued working with the owner despite the issues. The most disappointing part was feeling like my concerns and previous conversations were repeatedly forgotten, leaving me to explain the situation and my frustrations again each time. Even after texting him explaining my frustration, he did not respond, and still I was left with no acknowledgement or apology. I then go in for a final time to drop off the second band, tell him that his lack of care and apology throughout this entire process had been extremely unprofessional. Even then, he said nothing. read more

I have been a customer of Carioti Jewelers for many years. Every year I counted on Chris' advice concerning ideas for my birthday gift. I'm a "rock/gem" hound who was always looking for a new stone. My stones were pretty, but Chris made them beautiful. Each time I walked away wearing a design that I "know" no one else had anything like it--I "love" that! If you love unique and beautiful, I highly recommend Carioti Jewelers. read more

Have had ring repair and stone replacement. Did fantastic work and was easy to work with. Our son also had a custom ring made and it is incredible and has nothing but go up in value. I do plan to revisit soon. read more

My husband I just recently upgraded my wedding ring and we could not be happier with the results! It is beautiful! John was wonderful and easy to work with he helped us design the ring and it was finished quickly! I recommend them to all friends and family! I also love that it is a family owned business vs a big name jewelry store. Our experience was much more enjoyable with Carioti vs Kay read more

Carioti Jewelers - Jewelry Near Me - Columbus, Ohio

the literal ring of my dreams. i could not be happier with the ring that John helped my fiancé design for me. it is absolutely stunning and more than i could have ever imagined!! i went and got it resized after we got engaged and they were so kind and so helpful and got it resized in 3 hours so i could pick it up same day! i will definitely be returning to get our wedding bands from here. could not be more satisfied! :) read more

Carioti Jewelers - Jewelry Near Me - Columbus, Ohio

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Wonderful experience from start to finish with Sylvia. Made the ring of my dreams a reality. 100% recommend Carioti from a price, quality, and service standpoint. They are the best. read more

I recently purchased my engagement ring from here. My experience in regards to customer service was second to none. Being a guy, purchasing an engagement ring seemed incredibly overwhelming. John made sure that I got my dream ring and stayed within the budget I set at our first conversation. Very easy to work with and I will be a customer for the rest of my life. read more

I was in the market for an engagement ring for my girlfriend. An associate at work recommended Carioti Jewelers. I called and made an appointment for Friday night. I took my Girlfriend with me so she could pick out the ring she liked. We arrived around 6:00 PM. We were buzzed in and were greeted by John Carioti. There was no one else there but the 3 of us. I introduced my girlfriend and my self. John began to show us several settings taking great care of us. After about 20 minutes she decided which ring she liked. I made the purchase. Through the whole experience John made us feel appreciated and respected, a great customer service experience. The rings were gorgeous and nicely priced. I have found my jeweler here in Columbus. read more

Carioti Jewelers - Wow! - Jewelry Near Me - Columbus, Ohio

I had an awesome experience here! My fiancé proposed to me last night, but the ring was a little too big. I visited Carioti this morning to get my ring resized (despite not having gotten the ring from them) and they had it ready for me within TWO HOURS. I've heard people say it could take weeks to get a ring resized, so I was really appreciative that I didn't have to part from my new ring! Additionally, everyone was very nice and the price was fair. The location is super convenient if like me, you work downtown. I've already recommended them to a handful of friends! read more

Here's what I love about this place: 1. Family-owned business 2. Run and operated by three siblings (no other staff) 3. Who are very professional, yet personable 4. Great quality product 5. Great prices I highly recommend CJ! read more

Simply the best, there is not much more to say than that. Chris is personable, professional and gave me the best deal in town. Do not even bother looking anywhere else. read more

I bought an engagement ring from Chris. It was a custom design made from my grandmother's ring. Chris was extremely helpful and honest throughout the entire process! Giving me honest feedback and truthful opinions to ensure I was happy with my purchase, and not trying to just sell me the most expensive diamonds. I will be going back to get my wedding band made! Highly reccomend this jeweler to anyone in the market for jewelry. read more

Hi I went to Carioti Jewelers looking to have my wedding ring redone. Loved the outcome. My ring turned out gorgeous and loved the way it sparkles. Everyone at Carioti Jewelers was amazing and nice to work with. They were very accommodating and worked with your budget. Loved that all the work is done in house. I would highly recommend them. read more

Carioti Jewelers had repaired a few pieces of jewelry for me, so when my favorite piece of jewelry, a bracelet watch, was losing time, I brought it in. They don't do watch repair on site and had to send it out. Both times it was gone for several weeks, and both times it worked for awhile before slowing again. The watch was old, so I asked them to replace the movement. The first time they cleaned it. The second time they said they changed the battery. Recently, I took it to The Watch Shop in Gahanna. Norbert changed the battery, and my watch works again. Lesson learned: If you need a watch repaired, take it to a specialist. read more

We have purchased several items of jewelry as well as a watch from Cariotti Jewelers. Hands down, the best deal, the finest service, the most creative ideas for settings. They are without doubt the best and we never shop for fine jewelry anywhere else. read more

This place is great. Whether you need jewelry or watch repair, or you're hunting for the right gift for your loved one. The staff and owner are helpful, experienced, and knowledgable. Their pieces are beautiful. Customization is their specialty and I was impressed with the whole experience. read more

Thanks Chris for helping me give my fiancée her dream ring! Great information, consultative selling and market fair pricing. Finished product looks amazing! read more

We had a great experience with this jewelry store, and we did find THE engagement ring that she was thrilled with. John took care of us, respected our budget, listened to what we wanted, showed us rings some of which we had not seen at the larger chains. We are big fans of CJ jewelers. read more

From engagement ring, to wedding bands and presents, to mother's day presents, my husband and I had great experiences with Carioti Jewelers. We referred them to others as "our jeweler". Unfortunately, this last experience was not so great. It's been a couple of years since my last visit. Didn't think that would stop them from providing quality service. While I waited for one brother to look at my damaged ring, the other brother (who we worked with over the years) must not have recognized me. Fair enough. However, before I could give him a warm greeting, he looked at me as if I was bothering him. I called to check on my ring--after three whole weeks with no phone call. Upon asking about my ring, the brother handling my repair immediately stated that I must be working with someone else on it (as if he's too good to manage a simple repair). I reassured him that I had the right guy. He let me know that (after three weeks) the ring would be ready the following business day. When I picked up the ring, I was satisfied with the work. I was discrete in my complaint about the poor quality of service. I mentioned that I would hate to stop referring others to his store. He apologized and rang up the FULL charge for the repair. I don't know what happened to "our jeweler". read more

I was looking for an engagement ring and had somewhat of an idea. Sylvia was able to turn that idea into a gorgeous engagement ring! Its by far the best quality matched with the fairest price in town. My fiancé was very happy with the finished results!! read more

This place is a hidden gem - no pun intended. I learned of this jeweler through my mom as she took a piece here to get appraised. A friend of mine has been recently looking at engagement rings with her boyfriend and they've done the whole Diamond Cellar and Argo & Lehne deal, however, what she wants at these places is out of their price range. She had also heard about this place through 2 of her boyfriend's friends who got engagement rings here. We decided to check this place out before she returns with her boyfriend. First off, the building is very non-descriptive. It's within the CSCC and CCAD campuses and the only signage on the building is a small "CJ." After walking in the the door, you must press a button to get buzzed in through another door - feels very top secret. We stopped in without an appointment, although they would prefer you made one. Chris was very kind and allowed us to stay. My friend knew what she wanted and he was able to pull a couple settings, loose diamonds, and a wedding band to give her an idea of sizes. They also will custom make pieces for you so you can kind of show them what you like based on what they have then have it custom made to your vision. Most importantly the prices here are crazy good!! I am not super experienced in diamond shopping but I know enough of the basics to know that you will not get ripped off here. In fact, you will get an incredible amount of carat weight along w/ a good quality diamond for your buck. You are not paying them for fancy advertising and cheesy commercials so they pass the savings on to you. You're also not paying for their high rent as they're located in a very low rent area part of town. The show room is nice, but nothing over the top so you're also not paying for that. I honestly have NO idea why any guy or gal would spend their hard earned money at place's like Kay Jewelers, Zales, Jared, Tiffany, or The Diamond Cellar - you're paying mostly for the insane mark up! Every gal wants a custom piece and of course it's hard to say no to a larger carat when it's well within your budget. Take in pictures of what you've come across that you like and I'm certain they'll make something comparable if not the same for a fraction of the price. If you want a quality piece with no-nonsense service that gives you honest knowledge about diamonds, this is the place to go. read more

Chris helped my fiance create the most perfect engagement ring. He also worked with me on a custom band, that came out different but better than I expected. He knew my taste and what I was going for. He is personable, honest, and genuinely a good guy. I would recommend this place to anyone looking for custom jewelry. Don't be phased by the exterior. The inside is gorgeous and you will feel so welcomed and catered to. read more

My fiance worked with John at Carioti Jewelers to design my engagement ring and I couldn't be happier! We have a unique, one of a kind ring and felt well taken care of throughout the whole process! This is a great place to shop with any budget!! read more

Chris helped my fiancé create the most perfect engagement ring. He was patient, informative, and extremely focused on delivering a ring that both my fiancé and I would love. Throughout the process, he communicated consistently with my fiancé and was open about the process. We would never use another jeweler after our great experience with Carioti's! I would absolutely recommend over the "chain" stores. read more

I can not say enough great things about this place! After going to probably 10 different jewelry stores and never really feeling comfortable and still feeling that I haven't found the ring for me, I heard of Carioti Jewelers through someone I work with and decided to give it a try. From the greeting when I walked in, to the time of making my final decision, I have never felt more comfortable in a jewelry store. I mostly dealt with Chris who made the experience even better. He sits down and takes time to EDUCATE you on the diamonds and makes sure you understand the process and what you are buying. Very laid back and easy going, I trusted him and what he was telling me and I NEVER put trust in any of the other Jewelers I met at the other places. I am such a picky person and Chris was very patient with me and was never pushy. He helped me find the most beautiful ring for me! I will never go to another jewelry store again! read more

I fell in love with a ring I found online that my now fiancé and I couldn't find anywhere. We got multiple quotes from large chain jewelers that seemed just ridiculous. I found Carioti Jewelers online and we went to check it out. Long story short my fiancé ended up going with them. I received the ring yesterday (finally!!! Lol) and it looks better than the designer ring and the price was awesome! The center stone and ring as a whole sparkle so much. I got a colorless diamond and my fiancé got a great deal, neither if us could be happier. I highly recommend them! read more