I can not honestly say I could give this business more than a zero. Motorhome no where near that…read morewhat was described! The add said it had a washer and dryer, but did not! Why would you put that in an add that it did when clearly it did not! I was told that one jack had a line plugged because it leaked. Come to find out ALL four jacks had been welded solid so that NONE of them worked! The list of inaccuracies goes on and on! The real issue was the paper work. When I left the dealership, I wasnt sure I had the paperwork, but the salesman said not to worry if I didnt have it he would email it too me the next day. When I discovered I didnt have it, he stalled for several days in providing it to me. The top paragraph of the contract stated if I was not satisfied, I could return the motorhome for a full refund within 10 days, but I did not receive a copy of the contract until the 10 days had passed! The dealer is still stalling in making things right. I have asked to be compensated $7,000 for four new jacks, and the missing washer/dryer, which believe is reasonable. I will probably have to take further action to be made whole for his failures! I would NOT recommend this dealership to anyone!

They were honest in their assessment of our vehicle, provided valuable advice , did great work and…read morewere very reasonably priced. Roger was easy to talk to and communicated well throughout the process. We will definitely use their services again and feel confident in recommending JAX Auto Wholesale based on our recent experience with them.

These people are horrible my wife and i purchased a car here first wasn't clean took two weeks to…read moreget it clean then when we came back two weeks later we had problems with the car and they said oh well as is customer service is very poor felt like they didn't want to serve us tried to push us off until warranty was over and they did so now were stuck with a lemon do not shop here

This was good only to provide a car. However, the car had major repairs done over 3 year span, very…read morehigh interest rate. Stuck with bill over the value of the original price of car after turning in car. Not good business deal...

My dad had a solid experience with Andrew the handsome south African gentlemen. Got his car. Got…read morehis deal and we were done.

Normally I would never give a challenging dealer another shot. GM still working here and had…read moreasked for second chance. I tried to obtain his business email thru their chat and employee contact and they demand call. Call ???? Is this 1984 ??? This business needs a serious revamp to bring it into 2026. Clients don't want to play on phone and spend hours in a stealership, they want a quick retail experience. I'd rather buy a unit from CarMax at full asking price than deal with this type of old school behavior.

I've been to both Lexus dealers in the Jax area. Like them both for different reasons. I will say…read morethis dealership was faster in providing services, but it wasn't during a holiday, so not totally comparable. I didn't know what to expect after calling to request service asked for a specific service and they responded via email with another service not requested. No one ever called me back after I lvmm. Anyway, everyone was friendly and nice. They employ people with all abilities which I can appreciate and loved! It's much cleaner, less traffic, and quiet enough to take work calls and meetings. They also offer breakfast and lunch. Good and free which I appreciate after spending so much money on maintenance service. However, the aunties & uncles at the other dealers throw down like they're top tier chefs. This was the basics. Again, free and tasty. Also offering a variety of beverages. My service advisor provided top notch services. Explained in great detail what maintenance my car needed for the 130k check. Didn't over or under sell anything. Coupons are available online.

I brought my car here for its first maintenance appointment, and this dealership is truly stellar!…read moreFrom the moment I pulled up to the valet area, the level of service and efficiency provided truly set a standard of excellence. The comfort and care of the staff accompanied by the amenities truly doesn't get better. My service consultant, Robert was exemplary as well. He was knowledgeable yet straight to the point, making the process a breeze. I informed him that I planned on going shopping and exploring in the city and he said, "That's fine. I'll call you when your car is ready, just come back before 6pm when we close." As promised, Robert called me about an hour later, and when I returned, the check-out process was seamless too. Though this dealership is about 2.5 hours away, I think it may be worth the drive moving forward based on the quality of service provided!

They were very helpful by following me home and then taking me back to the dealership so I could…read morebring my old car home. I appreciated the fact they didn't try to sell me a warranty. Steve, the sales manager offered to do a minor repair on my old car but they didn't have the staff to do it on a Saturday. He was very helpful. The reason they didn't get 5 stars is that damn "Dealer fee". Arguing that it is one of the lowest doesn't make it right. It is just extra profit and I wish all dealers would just admit that they take advantage of the public by charging it. It was $689.50 or about 8% of the cost of the used car I bought. Overall a positive experience.

We had a very disappointing experience at this Mazda dealership's service department today,…read more2/24/2026 at approximately 4:30 PM, with a new team member, Darren Carlson (who, according to the dealership's instagram page, started in September). My father went in to inquire about a recall on his vehicle. He does not speak English fluently and was doing his best to explain his question. Instead of assisting him professionally, Darren responded in a rude and condescending tone, including saying, "Was that a question or a statement?" Rather than clarifying or asking follow-up questions, he appeared impatient and dismissive, seemingly more concerned and focused on his computer or whatever else he was doing than on helping my father. When I joined via FaceTime to help translate and explain the situation, I was initially told he did not need to speak to me. Although he eventually listened, his tone remained condescending while explaining that there would be a diagnostic fee unless covered under warranty. I made it clear that I understood and the issue was not the fee, it was the lack of respect. When we asked for availability, he began to provide dates. However, after requesting his business card and his manager's contact information, his demeanor changed. He provided his card but did not give manager information. Only after I directly addressed his behavior and stated that he was being rude and disrespectful did his attitude shift and he became apologetic and willing to schedule the appointment. Respect should not be conditional upon confrontation. No customer, especially someone navigating a language barrier, should be treated in a dismissive or condescending manner. The interaction felt unprofessional and discriminatory. If this is the representation of Mazda then, it's best to go elsewhere. I hope management takes this seriously and ensures all customers are treated with professionalism and respect.

They are scammers! They lied about the engine in the car...when the engine light came on...they…read morelied about having a diagnostic done at a bigger dealership. Their "mechanic" turned off the check engine light and covered the issue. They take people's money and sell garbage. They are dishonest people! Do not buy from here!

they are crooks, they will refuse to register car unless you pay whatever number they come up with…read morewhich was extra $800 on top of registration fees. They will never give you the title for the car when you are done paying for it. they will demand more money