Leandra Jackson at the West Jacksonville CarMax was exceptional. She explained the car buying…read moreprocess and showed me the cars that best fit my expectations and needs. Leandra was never pushy; I feel this was the greatest part of the experience since I was very worried I would purchase a car that was not going to meet my long term expectations. She continually supported my judgement and made my overall car buying experience positive. Leandra has the qualities that make a Salesperson great at her job. She is truly a 5 Salesperson. Leandra, Thank You Once Again Ruth W.

The salesmen could not have been less interested. Kept asking what car I wanted appraised. I came…read moreto buy a car! Turns out I was at the wrong CarMax. When Marcelo gave me the address for the right one, he gave me the wrong address! Intentionally, I am very sure. This was the WORST CarMax experience I have ever had. And we have bought more than 6 cars at different CarMax locations in FL.

These are the best auto mechanics in the West! I had an auto emergency and Joel sent his mobile…read moremechanic ASAP. Angel was very professional and quick. I will be referring everyone I know and will be back for further maintenance and repairs.

My wife and pups are hard on cars (beach, dog parks, etc, etc) so we're buying a gently used…read moreconvertible @every 3 years. Got to say, the experience with Audi Orange Park was awesome! Brad our salesperson was great and transparent on the pluses and minuses of the car. Finance guy was easy to work with - might be the easiest transaction I've ever had.....everybody there was friendly and helpful! As far as price - they gave me a more than fair price for my trade in and their add on packages (yes, I'm not nuts about them either - but everybody's got to make a buck, right?) actually seem to have some use/value. I travel a lot for work, and it's important to me that if I'm not around, my wife has a dependable car and a group of people who will take care of it and her needs. I think (hope) I've found that in Audi of Orange Park!

If you like being strung along and disrespected this is the place to go. What a joke.read more

Price was quoted at 1,500 for labor $800 for motor that escalated to 3800 by the time they were…read moredone it was 3900 it cost us $1,200 additional more dollars to stay here they refused to even fudge on the motor we got the vehicle it's been 2 hours maybe at max out of their parking lot and cylinder 2 misfire already nothing but problems they've done nothing but give us junk lies and their thieves

From the owner: What Makes Jax Prime Special?…read more At Jax Prime Automotive & Auto Sales, we do things differently. We’re more than just another mechanic shop or car lot — we’re your trusted partner for honest service, real savings, and dependable cars. -We offer the lowest prices in town — and we back it up. -We’re a one-stop shop — from diagnostics to full repairs and affordable auto sales. -We treat every customer like family, not just a transaction. -We don’t push unnecessary repairs — we earn your trust first. -We just renovated our shop to make your experience cleaner, faster, and better. -We support the local community and take pride in helping our neighbors drive safely.

We purchased our SUV new toward the end of the pandemic. We have all our service done at Lucas…read moreHonda. Usually it's about an hour or a bit less for a basic oil change. I'm not sure if Lucas Honda has changed their service policies or if it was just the service advisor I saw today. This time a basic oil change was about 80 minutes and might have been longer if I did actively question the time. My service advisor did not update me on the status of my vehicle, and a bit over an hour I started hunting him down for information. Apparently the service was taking this long because of the hand wash and vacuuming that is done as part of the oil change service. Unfortunately, the car wash left the windows pretty dirty. When I went to check out, the discount coupon I used was not applied to the account and I had to wait even longer for a manager to come over. He did make it right and applied a better coupon than the one I had. Bottom line - go with plenty to work on while waiting for your car.

I must first say this experience is only getting a star because of the outstanding service I have…read morereceived from the service department over the years. I have brought every Honda I have ever purchased here for my maintenance even though I bought them from different places. This time unfortunately I went and bought a new car from the sales department. They are nothing like the service department. I brought my old Honda Civic in for a routine oil change and saw a 2024 Civic that was beautiful. I told the sales team I want this car but I only have ONE request; DO NOT RUN MY CREDIT MORE THAN 2 INQURIES. The next day I get credit alerts that they are running my credit with hard pulls. I called the manager Ricky Rubarb who was screaming at me on the phone stating he didn't do that and basically he didn't care because I have already bought the car. I called VyStar to confirm and they said it was definitely Lukas Honda on the day I purchased and the next day when I was not at their establishment. Instead of being kind and helping he chose pride to not admit a mistake. I called TransUnion who stated this is an EASY fix with just a one or two sentence letter from Honda. Ricky screamingly refused to. He severed a multi year customer relationship because of pride and now I have to go through the FTC and file a fraud claim BECAUSE I DID NOT AUTHORIZE MULTIPLE INQUIRIES. This is fraud plain and simple. The most disappointing part is now I have to find a new service department; they are so great. Get your Honda fixed here but purchase it somewhere else. They are either liars or afraid to admit mistakes. THIS WAS SUCH AN EASY FIX! Terrible sales department. I approved Capital One Bank and Community First Bank and that's it. Rick tried to say he told me about VyStar but even if I were to let that go he ran it AGAIN the next day without my permission. THIS IS INSANE I HAVE TO BE TREATED THIS WAY AFTER YEARS OF BUSINESS. I have to see this thru because inquires stay on your credit report for quite some time. I am deeply saddened by this situation.

Absolutely amazing customer service! James was very helpful and honest, and I found the perfect car…read morefor me. I would recommend them to a friend.

From the owner: Our team is fluent in Portuguese and Spanish, and financing is easy. read more

Great experience at Hanania Acura. The team was professional and made the process easy…read more A special thanks to Mr. Youssef Rhayyem--he was knowledgeable, friendly, and very helpful throughout. He took the time to answer all my questions and made sure I felt confident in my decision. Highly recommend!

Ask for Aaron! Personable and will take care of you and your family while buying or selling a…read morevehicle. Has made sure everything is in place and good to go even after the sale was completed. Have bought here multiple times with no issues but Aaron built a relationship we will specifically return to!

Great experience. We are happy with our purchase, we will be back for all of our vehicles. Our…read morefamily is proud to recommend Autonation Ford Lincoln Orange Park! Thank you again!

I had a great experienc. The sales people very very friendly and made my purchase very quick and…read moreeasy. I am very happy with my new Bronco.

I was recently asked by my daughter to accompany her as she looked to sell her vehicle. My daughter…read morehad done her homework and found the best rate at Autonation through their on line services. Initially, disappointment as the person she had been working with was not there along with another sales rep who knew about our quote etc. Regardless, we are assigned another rep, even after a slight adjustment, my daughter was treated professionally and received an amount that was extremely fair and very close to quoted amount. I was concerned and went along because of some of the prior reviews that I saw, but I can tell you that our experience at Autonation was a very positive one and I would suggest them for your sale, trade or purchase.

This place is the most unprofessional i have dealt with, i called because some guy that works there…read moreoffered me to replace my windshield with my insurance and it was going to cost me nothing, cool, i agreed, did the claim, one week passed and no confirmation or call from them, so today i called and one lady that works on de schedule services department has the most awful attitude, yelling and talking over me when im trying to explain the situation, so i decided to call my insurance and tell them to cancel with them cause this felt like a scam, don't let any one on this dealership try to sell you anything or better yet DONT GO TO THIS DEALERSHIP, they are going to scam you on anything.