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Carla Copas, APN

5.0 (1 review)
Closed 9:00 am - 4:00 pm

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8 years ago

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Commonwealth Pain and Spine

Commonwealth Pain and Spine

1.6
(15 reviews)
1.0 mi

At first no problems. I have been in pain management for about ten years and went to Commonwealth…read morebecause my sister did and liked them. I had no problems until I was given a male nurse who was somewhat rude, but I'm not too picky- I should have been. The real problem was when I had a kidney stone and was in the hospital. I told them repeated I was in pain management and they needed to know. I called them and talked to them about the situation and she said no problem, I didn't need to call again. the kidney doctor prescribed Hydrocodone for 7 days, which the kidney doctors nurse said I had to fill because the doctor had ordered it. So when I went to Commonwealth I got the fifth degree on how I had enough to cover the pain that month. They gave me pain meds in the hospital for the three times I went there. They gave me 7 days of a stronger pain med which I cut in two. I had a couple of pills I keep in my purse for emergencies- just like this one. i couldn't get out of the house for a couple of weeks. When I told him I had a couple of pills in my pocketbook for an emergency- you would have thought I was running a drug cartel. I could go on, but he really talked down to me- I have a better degree than this nurse practitioner. I have to pay someone to drive me, and was not getting calls in on my new iPhone. The prefect storm. No sympathy, no attempt to understand. I have never been treated with contempt before. I'm looking for another pain management clinic.

They have turned the phoned systems over to Ai . Some of the pain practitioners are rude and show…read moreno personal care so basically you are nothing more than a number they can bill your insurance or Medicare over. I would've given them a 0 but I didn't have the option.

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Commonwealth Pain and Spine
Commonwealth Pain and Spine
Commonwealth Pain and Spine

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Norton Immediate Care Center

Norton Immediate Care Center

2.8
(4 reviews)
1.1 mi

I was impressed with my first experience at this Urgent Care center. The office was clean and…read moreinviting, and I was greeted immediately at the window for check-in. There were 2 small waiting areas, decorated nicely. I filled out some paperwork, and was called back a few minutes later. I was there around 11:30 AM on a Tuesday and it didn't seem too busy. (I had called the day prior and they were very busy in the afternoon). The nurse that greeted me at the door was very sweet and personable, she took my information, blood pressure, temp, etc. and told me who would be seeing me. (I wish I had gotten her name, she was very sweet). A short while later I was seen by the Nurse Practitioner, Nancy Kern. She was equally sweet and personable, making small talk between checking me over and asking questions. She offered a lot of helpful tips along with describing the medication and what it was used for, and wished me well after she escorted me to check out. All in all, an A+ visit, especially for an Urgent Care center. Thank you!

It's cold and flu season and after 6 weeks of being sick, I decided it was time to see a doctor. I…read morewent to my nearest immediate care. This particular location doubles as an occupational medicine for workers comp and drug screening. For a tuesday morning, there were five people in the waiting room. The reception area folks were kind and pleasant. I had to wait around 40 minutes before being taken back. For an immediate care, I definitely wasn't expecting a shorter wait time. Once taken back, I was greeted with by a smiling nurse who took my vitals and put me in a room. Soon after, Melanie the APRN came in. She was so kind. She listened to all of my concerns and symptoms. Her exam was thorough. She diagnosed me with bronchitis. She then sked me about my preferences for medicine and sent me on my way with lots of informational handouts. This was a great visit. The immediate care is clean and the staff is friendly and knowledgeable.

Carla Copas, APN - nursepractitioner - Updated July 2026

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