Service is A1. Food was fresh and they gave me an extra chicken tender! That was a perk

This Carl's JR. is getting an average rating only because of how fresh there food is. I have gone here several times and I was only disappointed by their food once. On the other hand their facility is broken down and disgusting. You practicality need a jeep to use the drive through because of how poorly maintained it is. The parking lot is not much better. The staff ranges from day to day and some of them where great and others were... well lets just say one of them walked off with my credit card for 5 min and I had to let her no how stupid of an action that was once she gave me my food. I haven't seen her since though. All in all good food but it needs some serious renovations. read more

Maybe one of the best Carls Jr I've been to. They actually fill the breakfast burritos here. The ones where I live are flat and empty as pancakes. These are filled and actually eatable. Not too dirty either. Not flawless but clean for a fast food joint read more

This place is terrible! My husband and I spent almost $30 we didn't even get what we paid for. My sandwich had brown lettuce on it. Sorry you had to work on Christmas day you should have just been closed if you were going to be giving your customers bad food read more

If you're in the mood for a Super Star or a Western Bacon Burger, skip the store in Riverbank, it's poorly run and the food is mediocre at best. I ordered a Bacon Cheese burger and my wife had the chicken tenders, along with fries and soft drinks, came to around $22.00, that's very basic these days. I gave the cashier the wrong card, until I realized That she'd ran the wrong card (my error), I asked her to cancel the sale, but she stupidly replied "l can't cancel it" dumb huh? The transaction went through, and l was charged an overdraft fee for insufficient funds in an inactive and unused account. I was in a hurry and had to go to work, so I'm now in the process of disputing the charge. The employees should have at least a few working brain cells, oh, by the way, it was noon, and the place was empty, that should have told me something, the staff were in the kitchen loudly cackling and laughing. Never again will l visit the Carls jr in Riverbank California. read more

ordinarily I would say how great this carls breakfast steak burrito is. but today was completely different story. after waiting for ten minutes in the driveup order line at 630am I decided to leave. with no one in sight when I drove in and no one in sight when I drove out. I figured it wasnt safe to eat here. I just didn't want to eat food prepared by someone who may be using their hands for more enjoyable purposes and therefore unavailable for food related activities. You know like working and serving food. who knows where the wondering hands of food workers go when business is slow. I think it is time to not ever eat here. I am not that desparate to eat a curly hair burrito, even though this is a 24 hour drive in, i can easily go elsewhere. read more

Refused to accept an email provided coupon on phone, that said present at purchase. On January 29th, for their buy one get one 1/3 pound thick burger. Manager refused and said I would have to go home and print out. The coupon said nothing to that effect, only to present the image, which had a coupon code on it. This was an absolute waist of my time and terrible management handling. other family members had gone to other stores and used their digital coupons to buy burgers earlier, and that was the reason we decided to use ours. However for some reason this location refused to accept it. read more

I was driving around town and was getting kind of hungry. Carl's Jr.'s fries went through my mind. They have the best fries in town in my opinion. I saw they were advertising a steak sandwich. I remember many years ago that they had a steak sandwich that was absolutely awesome so I thought, it's back, yea. So I ordered it with fries and a coke. The fries were great as always and that's about all I ever order from a fast foodie place. The sandwich???? I wouldn't call it that. My first bite should have been my last. It was burned on the outer edges, very red in the middle and it was so stringy that I couldn't even chew it. The advertisement showed a piece of steak about 1/2 inch thick. This poor excuse for steak was less than 1/4 inch thick. This was so bad that after trying to eat at least a quarter of it I couldn't take any more. Took it up to the counter, showed it to the girl and asked to see the manager. I was informed that the manager was out and there was nothing she could do about it. So I just laid it down on the counter and walked out. Oh ya, the coke was watered down, tasted very flat. Minus the one star I gave it and 4 thumbs down. It's a good thing that I carry some tums in my car because by the time I got home I needed them. read more

Slowest service in the history of my existence. Let's just say I had time to use the restroom...TWICE...and still had to wait at least 10 more minutes...ridiculous read more

I came to try out the new chicken tenders and went through the drive thru...the guy attending me charged me an extra .50¢ for the dip...no big deal, at the order window he said $10.41 when I got the pick up window he said $10.97...what gripes me is that he didn't bother adding some friggin napkins! Come on! Do I need to ask for f***ing napkins for crying out loud! Just throw some in there! I just ordered some greasy ass food!!! The least you can do is add napkins! Shall I keep going with the napkins!?? read more

Today I decided I'd try the "All Natural Burger", because it's a limited time burger and being the burger-fanatic I am I have to try them all. So I went in and immediately was ignored by the cashier. I patiently waited for about a minute and a half then she finally took my order. I ordered just the burger nothing special added, no fries, and no drink. The total came out to $7.09 which instantly shocked me at the price for just a simple burger, but I know how expensive Carls Jr. is so I paid the 7 dollars and sat down. I received my burger in about 5 minutes and dug in. If you don't know what's in the burger it's a natural (Grass-fed, no added hormones, and no added steroids) charbroiled beef patty, with red onions, cheddar cheese, tomato, lettuce, pickles, mustard, mayo, and ketchup with a freshly baked bun. Back to my story. The burger looked exactly like the picture which was interesting, because I don't come across burgers like that too often. Unfortunately it didn't taste as good as it looked. The patty was thin, and chewy, and the red onion took your breathe away (not in a good way). They hardly gave me any ketchup and mustard and drowned the top of the burger in mayo. For a second I thought I was at Burger King. Definitely not worth 7 dollars, and I'd never order that burger again. Carls Jr. didn't lose me as a customer, because they do have some good burgers on the menu but I was quite disappointed with the "All Natural Burger". read more

The best Carls Jr I've been to ! Food Tastes amazing ! Customer service is the best ! Cheryl or A worker the a name with a C was on top of her job ! She was making sure we were good ! She made sure our order was correct and out food was prepared as we liked it , I appreciated that! There needs to be more people like that around! I will definitely be coming back to this location ! read more

Food was dissapointing. Got one of the specials that I'd had elsewhere and it was about half size. Very curt service too. Skip this stop.

For some odd reason I get this urge to have Carl's Junior, not sure if its this location or all but this particular location is JUNK! The burgers are always burnt to a crisp, they food is really expensive, they charge you for every single dip you ask for, the employees are rude....this list can go on and on! And please someone tell me....why do their hamburgers NOT look like the ones on the signs/commercials, false advertisment! And why is it called a 6 dollar burger when it comes out to 7 or 8???? read more

One star because you have to put a star. I worked at carls and this is not how the food should be. My chili fries were made with taco meat instead of chili and my husband burrito was almost paper thin. The service was not with smiles, lady at drive thru was the cheeriest and then when I called to tell them about my chili fries the lady named Loretta that talked to me was rude. When I managed a carls this was not how we acted and treated our customers. I get that ppl make errors but to then be rude that I noticed the error!? Never going back! read more

I was told by three different people it would be just a minute before I could order inside the restaurant , but it was much longer than that and there was no line and few others eating there. They were not very friendly and got my order wrong. read more

The employees at this Carl's Jr on Pellandale and Sisk Road are running some type of racket always trying to overcharge me for the same item. Three weeks ago a guy there told me it was $4.36 and last week a female tried to charge me $4.22 when it is suppose to be $3.88! read more

I've NEVER been happy at this particular location. I have given it a shot 3 times. One time an employee gave us an extra burger and came by 5 minutes later and plucked it off our tray while we had it at our table. (to give to someone else? Gross) I tried a California burrito, it was all onions and they tried to tell us that was pico de gaio. I don't know how they're still around. Oh yeah, freeway traffic. Good luck, and may the odd be forever in your favor. read more

Food was good but it was Ok. Not a pleasant experience. I would have taken my lunch home if that's where I was headed, but I was going to run my errands after lunch. They had sports on tv and it was way too loud. I am completely deaf in one ear so I can't imagine how loud it actually was. Asked the girl behind counter if she could turn it down, but she said she couldn't. Apparently not down but they sure could turn it up, twice after that. read more

Great service!!! Food was equally wonderful. This restaurant is always clean and the workers here are so helpful and friendly. I drive to this particular Carls Je because of the food and service I receive. read more

I had food poisoning (stomach flu) on the midnight morning of Friday May 6th 2011. I ordered the turkey teriyaki combo...I had nothing else to eat that entire day before midnight. The drive thru worker did an excellent job but the cook may have been using old pineapples, or left the pineapples in the can refrigerated for rust to grow on them. I had to take an important day of work off to care for my stomach and digestive system. I've been a Realtor full-time for eleven years. I use to work at Carl's Jr. in the Vintage Fair Mall during high school. I got the food poisoning from the restaurant on the corner of Oakdale and Briggsmore in Modest, Ca.. I tried calling the store managers all day today to warn them about my incident but no one answered all day except for their fax machine. I hope no kids or elderly get sick!!! read more

Recently was my second time visit to this location, each time this place was super clean dinning area. The staff was very tentative to our needs and concerned to know if all was well with the meal. This was a second satisfying visit the order was correct and hot, very very pleased with the service will highly recommend. Spoke with the general regarding the crew/staff they try to please everyone, but that is an impossible task. read more

Gave them one star just beause could not give a lower score. Ordered a Burrito Especial and a taco salad burrito was dry and tasted like mostly onions, taco salad was greasey and not good at all mostly was just lettuce Person who took our order was hard to understand and very rude. if you want horrible food with rude service and people you cant understand try this Carls Jr In my opinion This Franchise owner should get out of the resturant business read more

I am not one to complain but if I spend $9.00 on a sandwich from this fast food place it should be looking better than in n out's burger where i could spend $5.00 and get a meal. Well sad to say this Carl's Jr did not serve me nothing good. Service was not good, fries were cold, and my California club sandwich was flat as a pancake. Very disappointment and not worth the money I spent. I could have gotten better at McDonald's. read more

I was very happy with this location! Others I've been to have made me wary about eating at a Carl's Jr., but this location changed all of that. To start, I ordered the 4 for $4, which is: a double cheeseburger, small fries, chicken sandwich, and small drink. Beef patties tasted fresh as did both sets of buns, fries were fresh and crispy, drink is a little small so I suggest buying a bigger one or upgrading, but I was most impressed with the quality of the chicken. Usually $1 chicken sandwiches are poor quality but this chicken was amazing. Extra crispy no grease oozing out causing a soggy patty and the flavor was phenomenal. It was perfect for a cheap chicken sandwich. I also ordered for $1.72 (I believe, I may be off on the change by a few cents) biscuits and gravy. This was incredible!!!!!! The biscuit was fresh and it all tasted homemade! As a biscuits and gravy lover I was impressed to get such good quality, for so cheap, so quickly!!! I will definitely be coming back. I did wait at the window for about 10 minutes for my food, but the wait was worth all of the fresh tasting food! Will definitely be back! read more