Not sure what this location has against cooking their fries. Usually grab food here a couple times…read morea month and not a single time have the fries been properly cooked. Always soggy, limp, and pale. Everything else is on par with what you'd expect.

Today is the last time my husband or I will ever go to this store again…read more Time after time they get the order all screwed up. Look at your reviews what is the problem. The manager must be sitting in his/her chair in the office. Get off your ass and manage your people. You guys are really unbelievable. Management by walking around!

Outstanding Mexican food. The best menudo I have ever had…read more There are 5-6 various variety of burritos. They are HUGE. I am 73 and LOVE Mexican food. I would rate them the BEST I have EVER eaten!!!!

I ordered carne asada fries but was given nachos instead. Before driving back, I called the store…read morefour separate times to let them know I was coming, but no one answered the phone, so I had no choice but to return in person. When I got to the counter, I was friendly and simply said, "Hi! I ordered carne asada fries, but I accidentally received nachos." Instead of checking the order or apologizing for the mistake, the employee immediately rolled her eyes and insisted that I had ordered nachos. I calmly explained that I had asked for fries and that she had even repeated "fries" back to me when taking my order. Rather than listening, she continued arguing with me and told me she would change it "this one time," as if she were doing me a favor instead of correcting an incorrect order. She took the bag without checking anything and walked away, continuing to give me dirty looks throughout the interaction. I've worked in food service myself, so I understand that mistakes happen. Orders get mixed up, and that's part of the job. What isn't acceptable is treating a polite customer with hostility, arguing instead of trying to resolve the issue, and making them feel like they're at fault for asking to receive the meal they actually ordered. The incorrect order wasn't what upset me the most, it was the complete lack of professionalism, accountability, and basic courtesy. I hope management addresses this with the employee who was working the front counter during my visit, because no customer should be treated this way over a simple order correction.

Delicious lemon ricotta pancakes- huge serving, which can easily be shared by two (4/5 stars) and…read moreexcellent service by our server, Lynn (5/5 stars). They are very dog friendly on the patio and will bring your dog a water bowl.

A breakfast spot in the corner of a strip mall with indoor and outdoor seating. It's next to the…read morecar wash so not sure outdoor seating would be where I'd want to be even in cooler months. The inside is "dinerish". Nothing special. Our waitress was friendly, attentive and quick with coffee refills. She gets a 5. The food looks better than it is. Three of us ordered the lemon ricotta pancakes. It's their specialty. But so sad. There was no ricotta taste at all and certainly no ricotta folded in. The lemon was a thick bitter goop squeezed on, in and around the pancakes. And worst of all, the berries were frozen! That's just sad. They came with eggs. I asked mine done omelet style and they did, but they were over cooked. The bottom was actually dark brown and hidden. The over medium eggs were over easy. The well done bacon came well done, but all three bacon eaters said not very good bacon. The sausage links were liked better. Grits were happily substituted for my meat as I'm pescatarian. The grits were good. Coffee was hot but just average in taste - agreed across all of us. Oh, and the food was delivered by a robot. The highlight was the gentleman hand painting the windows for fall! Not on my list for a return. Service a 5. Food a 2.

Food is okay Ordered last from DoorDash and they screwed up…read moreeverything. What was given to me wasn't too bad but not what I was craving.

The employees will literally ask you. Do you want anything else about 20 times till eventually you…read morejust give up and drive away because you're not gonna get your food because they're so high out of their mind they're in a time trance of saying the same thing over and over and over

Do not support this business ! With limited options for food in the area, do yourself a favor drive…read morethe extra distance so that you could be respected. The staff here didn't even acknowledge or lift their head up when someone walks in the building. They only care about helping the drive-through and when the manager saw and heard about an incident in which their employees did not help someone in the restaurant for five minutes didn't acknowledge them and she did nothing about it. Don't support this place if you own this place you need to fire everyone get some new leadership because your establishment is awful.

good food for fast food. seriously though the amount of onions you put in your low mien is out of…read morecontrol. save some onions for the rest of the world. my kids like it so we do take out. no complaints other than the onions otherwise good.

I had to wait for a pick up order for 15 minutes past the time it was to be ready. Also the 2…read moregirls behind the counter were more concerned about talking to each other the working. Plus I seen 2 walk out because they were not greeted by the employees. This place has gone down fast.

Kaden, I hope I spelled that right, was very accommodating and friendly! It was near close and he…read morestill took care of everything I needed for my order and asked questions to make sure the sandwiches for my wife and I were made to our taste. I really appreciate the kindness and service while closing the store. Thank you Kaden!

This place puts McDonald's to shame. The remodel is nice. They make efforts to keep the place…read moreclean. BK knows it's niche whereas McD is still searching. The help was friendly. BK offers my favorite senior meal of two whopper juniors and two small fries. Today I realized there is a senior drink too so I had lunch for just over $5. There are other meal combos but I find this fits me perfectly. I don't live here so it is nice to know the app coupons work here too.

Absolutely terrible service. Only car in line to order. Place order, drive up and wait over 3…read moreminutes at the window. Still only car. Finally the attendants says he's having trouble with his computer and I will need to drive back around to reorder or come inside to order. I say I'm the only car in line can't you just retake my order right here or enter it on another system while I wait? He says no, their [internal] clock is, well then he hesitates and says I couldn't stay in line any longer. Meaning I'd already exceeded their dumb ass internal time management system and needed to get out of line before they get punished. What stupid nonsense is this when your system is at fault and you have a paying customer l with money in hand at the window, who already in fact ordered? I was still the only car in line and now we understand exactly why with good reason. This is not customer service. This is low IQ, high pressure policy stupidity and it's in the management for severe lack of screening in the hiring process and piss poor training. So I gladly left with my family and my money and ordered elsewhere. I was still the only car in line as I pulled away!

Great job on my salad tonight!!! You guys ROCK!…read moreThanks for being the best crew ever.

Every time I order on their app and go through the drive thru to pick it up, I end up waiting for…read more15 minutes, while everyone else receives their food. The last couple of times I was given coupons and cold food. Culver's is pricey, and it's a treat for us. Having to eat cold fish and chips is definitely not on my to do list. Some of the girls in the front are rude, and completely unprofessional. I know y'all get busy, but I'm still a paying customer who wants hot food and not cold food and a coupon. Food is 10/10, service 5/10.

Our server was Sharon. She was so courteous and gracious when our food was taking a bit longer than…read moreanticipated. I have a special diet.She took the order correct, but the cooks did not so when she realized there was an error on my special order.She sent it back and had them correct it. She said my apologies.I just wanted to make sure your order was correct. Excellent customer service thank you Sharon!!!

Stopped in to pick up a pick up order and the server/hostess was rude. It's not professional to…read moregive me a bored and "what do you want face" and not even ask why I'm patiently waiting by the payment counter. It's also not professional to act like I'm bothering you when I am asking for help. Won't be returning for some time. Not sure of the name of the rude employee but she is skinny, reddish brown hair, and a pointed looking face.

In an area with way too many 2 and 3 star restaurants this one stands out for what it does well…read more The decor screams local southwestern BBQ restaurant and bar. I'm a pescatarian and came for my better half who wanted BBQ. There's a black bean burger on the menu, but I assumed it's the frozen kind. And I confirmed it is. But they had a shrimp poboy, which was done very nicely on a fresh roll. And they happily substituted the veggies for some homemade potato chips and coleslaw. Both were excellent sides . I give my meal an 8 out of 10. Pretty darn good for AZ - I've done worse in New Orleans! The two meat platter with ribs and brisket brought a smile to my better half's face. She gave the ribs a 10 and the brisket a respectable 8. Portions were huge and most of the brisket came home. Sweet potato fries were very good, extremely hot and fresh. The cheesesteak chicken sandwich was also rated a 10. Our fourth diner ordered the chicken salad, which was a huge salad based on a bed of romaine with lots of chicken, black beans, crispy onions, avocado, corn, and other stuff. Also rated a 10! And enough left for lunch tomorrow! Our server Alyssa was great. And the chef, Jesus, came out to see how everything was. Kudos to him and the restaurant. We are not locals, but my father in law is. If I was here, I'd come regularly to make sure they continue to do well. So from someone who typically passes on BBQ restaurants, this is one not to miss.

We weren't sure about this place, because of the mixed reviews, but we're so glad we decided to…read morecome by. Our group of 4 ordered all different meals, from a platter to sandwiches. I got the Smoky Gobbler, and it was shockingly good. The grilled bun was crunchy and tasty, the fillings were great, and it was overall surprisingly yummy. The service was friendly and just right as well. The atmosphere is a bit of cowboy bar with a dozen tables or so.