Brought my new truck in for a ceramic coating. 24 hours later and my new truck shines better than…read moreit did when I picked it up from the dealer. This place is busy! They do a great job. Stand behind their work.

Made an appointment for the "Tidal Wave" service for my Jeep Grand Cherokee on October 2nd, 2020. A…read morevery disappointing experience. I paid $180 for that service which is to include washing, "claybaring", waxing and detailing. When told after waiting 4 plus hours that the car was ready, I found it to be very unsatisfactory. The washing was incomplete with obvious areas unwashed and driver and passenger floor pads soaking wet. The manager, Cody, acknowledged the various shortfalls and made efforts to correct the discrepancies which included not applying dressing to tires and other black trim. The excuse provided by Cody was that they had a new washer person who was on his second day. I was not offered any refund, partial or otherwise. After retuning home, I noted other areas (e.g. not cleaned after opening the rear upper tailgate window and dressing not applied to upper surfaces of roof rails). No evidence of any quality control procedures in place to insure a proper job before releasing to the customer. For $180, I expected a first class performance. I have had better results for $50! I hope they improve, but I will not be back.

Needed to get my 1980 Corvette radiator fixed. It had a minor leak. Took it in on a Monday just…read morebefore they closed. They called on Thursday to let me know it was fixed. They repaired the leak, straightened some coils, cleaned it up, and painted it. I think they did a really good job and I thought the price was very good. $84 for the whole job. Hopefully I don't need them again, but definitely will go back if needed at some point.

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

I attempted to do some paint touch up on my 2004 Z. The majority went well but there was one issue…read moreon a door which turned out poorly. Since the car is in very very good condition I needed some business to correct it properly. Marks Detailing manager was easy to contact and communicate with about the issue. Very professional and customer service oriented. They treated the car as if it was their own; excellent job

Mark and his staff are a class act. Very professional and do an amazing job at taking care of your…read morecar and you the customer. I can not say enough for the professionalism they show and care they give to do an excellent job. My cars will not know another place to have them detailed. Thank you Mark and Staff

Kent City Ford made the purchase of my used AWD SUV simple and painless. The detailing work, and…read moremechanical inspection was above expectations. I am very pleased with the result. I will never be snowed in again!

This is one of the few dealerships in the area with a lift big enough for RVs. This is my second…read moreyear bringing my RV here for its spring tune-up. The service is friendly, their prices fair and they finished on time. I'll be back here.

Excellent work cleaning and detailing my Jeep for a fair price! It looks brand new again!read more

I bought a new Mazda CX5 from Fox motors, and paid to have Great Lakes do the paint protection…read moreservice to add gloss and protect it They gave me a coupon book to get a touchup clean and polish every year. I also had them do interior fabric protection. I did the clean and polish every year for seven years and when I finally sold my car after nine years, the paint still looked smooth and glossy. I did wash it every week and waxed it once in a while, but when selling the car, others were surprised it was that old because it still looked very good. I was also surprised that the seat fabric still repelled liquid stains, even 6 to 7 years later. I would recommend the paint protection service again and would likely do it for my next new car to keep it looking sharp and clean. They did very good work. I will add a photo of my car right before it was sold.

A job well done, quality work by the GLC team. Thank you for the service and work completed on my…read morevehicle.

I can not say enough amazing things! They did a wonderful job on our car, kept us informed AND…read morecompleted it sooner than expected. No detail was left undone! After much damage we basically got a new car back.

I recently had my car detailed inside and out. It hasn't looked this good since the day I drove it…read moreoff the dealer's showroom floor! Very reasonably priced as well. I've already recommended it to several friends.