I cannot recommend this place enough. I give it and all of them a million stars. I am recovering…read morefrom a concussion and this process couldn't have been more seamless or any quicker and easier than what it was. Amazing communication, my car looks beautiful, and extra thanks given for the flavored tootsie rolls that they keep in the candy bin and let me "borrow"!

Terrible experience!!! don't use them!!! took 2 weeks longer than expected with no communication!…read moreCar star took an extra 2 weeks on a job that should have taken a few days. They gave me the date to bring my car in and still took that long. They did my estimate and should have had this planned better. They didn't tell me it would be a 2 week job or offer a rental or even tell me to find my own rental. I even drove by the garage and saw my car parked in the parking lot with no work done on it for a few days. After the first week I was called on Friday at about 4pm and told it would be another week and given no explanation. I was told that "these things take time". On Thursday of the second week I called them and asked on the progress and I was told that they ordered parts, but weren't sure they'd have them on time since they came broken and had to re order. If I wouldn't have called I likely would have had to wait another weekend with zero communication. In this phone call I had to wait on hold for quite a while while they figured out what was even happening. They still didn't know and had to call me back. It wasn't until my Dad got on the phone and asked for an explanation they finally said they'd have my car done the next day and had parts issues. Overall, I so so so don't recommed this place. Im not a bad person to work with, all I need is a little communication. I understand that they might be backed up, and shipment issues are likely out of their control. but that was so so so bad for so many reasons. As a single female trying to take care of herself they mistreated me. I called my insurance provider and told them not to recommend Car Star anymore. My agent said they had another customer complain about them as well and would take Car Star off their list of places they recommend. Rodney was my point of contact with Carstar and was awful. He was unhelpful, made me feel like i was an inconvience, and didnt take me serious until my dad called for me. My insurance provider even said another person had complained about Rodney as well. Save yourself the time and frustration and just try another place.

DO NOT RECOMMEND. This shop tried to swindle me out of $150+ claiming my truck had a feature i KNEW…read moreit did not have. Quoted me a cheap price on the phone and then get there and the lady switched up my words and what she said on the phone. Textbook BAIT & SWITCH move. STAY AWAY

Had a terrible experience with Coffman in regards to trying to work with them to replace the seat…read morecovers for my classic mustang. At minimum: poor workmanship, zero communication, so disorganized, very expensive, no effort to try to meet my expectations-just excuses. They simply didn't care. Have to have everything redone as a result. It was the type of nightmare you hope you only read about and never would want to happen to you or anyone else. Will be filing a complaint with the Better Business Bureau. Sharing all this so no one else will have to go through what I did.

I paid for next day shipping, they mailed me the wrong parts, i missed multiple days of work (im a…read moredelivery driver and use my personal vehicle), and they dont even have the decency to offer a refund on my shipping or a discount? Im out 6x what i spent on these control arms in the 2 days ive missed work. Glad they got paid though, amiright? I was super excited to start building my car with ZZP parts, but now im second guessing buying anything else from them ever again. Shame.

Got there cruze coil pack. Didnt notice any performance difference like they claim, and it went bad…read moreafter only 4 months. Customer service took 3 days to get back to me, and tried to sell me other part to fix it instead of honoring warranty. Got Duralast coil pack and its working fine, and its lifetime warranty. ZZP is not worth it. Bad parts, worse customer service.

Had a 9am appointment, they rolled in after 9am with no apology. When truck was finally finished…read more(after the time I was told over the phone it would be) there was residue and crud all over my brand new vehicle. They did clean it off, but only after I demanded they do so. Great product but very poorly run business.

The guy who installed my tonneau cover was very unhelpful. He had an incredible attitude on him. I…read morehad never seen a tonneau cover quite like the one I got before and when I asked him how the locking mechanism worked and if he could show me you would've thought hell froze over. Wish I would've gotten the guys name. I will not be using this location of Line-X again. I will happily take my business somewhere else