We are beyond grateful for Russell and Sons! Within just a couple of hours, they drove all the way…read moreto Concho, Arizona to help a friend of mine whose water heater had stopped working. So many contractors don't even want to make the trip out to Concho, but they did -- and with such a positive attitude. What initially seemed like a water heater issue turned out to be a serious wiring problem. Not only did they quickly diagnose and fix it, but they also repaired faulty wiring to another appliance. Their expertise and thoroughness likely prevented a potential house fire. Thanks to Russell and Sons, an entire family now has warm water and, more importantly, a safer home. We are incredibly thankful for their prompt response, professionalism, and willingness to go the extra mile. Highly recommend!

Oh my, these guys are AWESOME! The tech arrived within 2 hours to repair my a/c unit. I am so…read moregrateful for their service. Thank you! !

Austin is fantastic! Definitely recommend him! He came out quickly when our AC was not working…read moreproperly! And fixed the problem

If you're looking for a solid heating and cooling guy, Austin is your guy. I've used him a few…read moretimes over the years with different moves, and he's always been top-notch. He's clean with his work and never tries to sell you stuff you don't need. I started out getting a second opinion from him, but now I go straight to him because who has time for multiple quotes when your house feels like a sauna? Austin shows up, fixes the problem, and doesn't overcharge. Simple as that. Highly recommend him!

I'm motivated to follow up on my initial review of the complete and professional service of the…read morevery competent HVAC Company and their representative Josh Watson. After our first ever problem that Josh corrected on the spot, we followed up with maintenance offered through their care plan which brought Josh out again for a cleaning of the whole unit as well as our home vent system. Josh didn't disappoint as he methodically filmed his way both inside and out of our home. He provided complete videos of all our components ratings each key part individually, while examining them he discovered our "sequencer" only had two of its three phases working (listen to me speak HVAC lingo). When concluding his operation he gave us a written estimate to replace the defective part, checked for its availability, and confirmed an appointment with us to return. Totally seamless and very professional indeed. My wife and I are very happy to have found Mountain Comfort, Carol in the office and Josh on the road make a winning combination for all your HVAC needs, give them a call, you don't have to wait until you have a breakdown to enjoy their service!

Cold weather is about to come upon us here in Overgaard. Our furnace is 48 years old and the sensor…read morethermocouple failed. I called Mountain Comfort for help. Josh showed up just the time they said they would be here. He was able to replace the old sensor with a new one he had in inventory and we had a working 48 year old furnace keeping us warm for the winter coldness soon to arrive. The cost was more then I thought it would be if I repaired it myself but Josh did the repairs what would have taken me a full day and that is if I could even find the right thermocouple Josh did it in an hour. It was worth every penny to have such an experienced technician who knew his job so well. The important thing is it was repaired and back on line and it was repared correctly. Its operating as good as new. Thank you Josh and Mountain Comfort Heating.

We needed a mini-split for our garage. Advanced Air responded quickly and gave us an estimate…read more Within just a few days their crew of two was at our home and had it installed for us. The installation looks very professional. We had the Mitsubishi mini-split which is VERY quiet and performs well.

My heater went out on a weekend, Advanced Air Systems was the only company that said they could…read morecome out the next day. They said it was the thermostat and a coil or something like that that went out. $800, When they put it back together it sounded like a jet engine taking off. They told me that it was the exhaust fan, They would order it, $1200 later the same tec came out to install it. The heater worked good for 3 or 4 weeks and went out, again on a weekend. One of the installers came out because he was on call and said after I told him that I was already 2k deep into this unit in the last couple of months. He told me that something covered went out and they would fix it for free. A few days later the same tec that came out worked on it the last two times said the circuit board went out, That it was not covered and would be another $1600 to fix, And that the heater was rusted out and needed to be replaced. I asked how much dose a new heater cost and he told me that they are around 4k. If the heater needed to be replaced they should have led with that information from the start. Not sure if I just ended up with the tec that finished last in school or if this is the way this company dose business. I told them no to fixing it and last month i stated getting estimates for a heater/ AC combo, I called them to see if they would count some of the cash I have waisted there towards a new system. I told them that I wanted a Trane unit. It took several days for them to get back to me and when they did their discounted offer was 2k more than the company that was installing my new system that day. Not sure if it was the tec that kept coming or the company, But i would not recommend.

Great service and excellent employees. Highly recommend this business. Always on time and friendly…read moreand knowledgeable technicians.

Peter does great work. His prices are reasonable. Responds quickly…read more Added to get to 85 characters....,,,,,

we had a leak in our mini split and sky blue came out troubleshooting it in a timely manner very…read moreprofessional, productive team Matt and Tim provided excellent customer service. Taryn and scheduling and communication down to their so much for a job well I'm resting nice with my heat.

Wonderful customer service! We scheduled an appointment to give our furnace a tune up and…read moreinspection. Our technician Matthew was on time and super professional. He answered our questions and our furnace is working perfectly! I highly recommend them! Thank you

Responsive, reasonably priced, trustworthy, knowledgeable, personable, full service for HVAC…read moresystems. We, as well as some neighbors, have used them multiple times to service our AC with outstanding results. Recently we had them completely replace our HVAC system (furnace and AC). They are recommended by WMAR realtor association. Highly recommended.

From the owner: We are highly trained and qualified to get the job done right the first time…read more We respect our customers and listen to them. We are here to serve the White Mountains Communities with honor and respect. We can't wait to meet you! Contact Us at 928-955-3200

These guys are just amazing. I won't use anyone else for anything related to water!!! Super…read moreresponsive and easy to work with. Entire team is just super!

Peter was professional, honest, and fair. He exceeded my expectations and was great to work with…read more I would highly recommend.

These folks are the real deal ! The good Technicians that hooked up my HVAC system were very…read moreknowledgeable and effective at completing the task. I would not hesitate to use them again.

We've been so happy with Rim Country Heating & Cooling! Their team is always on time, professional,…read moreand friendly every time they come out. It's such a relief having a company we can trust to keep our system tuned up and running smoothly--especially with how unpredictable the weather can be here. They take the time to explain what they're doing and make sure everything's working the way it should before they leave. You can tell they take real pride in their work and care about their customers. It's so nice to have reliable service you don't have to worry about. We'll definitely keep using them for all our heating and cooling needs. Highly recommend!