Extremely expensive. Three times what a different plumber charged. Job was well done.

Our hot water heater went out. DR quoted us for replacing the heater with a tankless heater. Their first open appointment was a week later. During that time we were without hot water. Come the day DR promised to be here they failed to show up. When we called their only excuse was "there was a mixup". We called Elvis with CA Plumbing. Elvis showed up right away, got our hot water heater working immediately, and quoted us a $1,000 less than DR Plumbing to install the same tankless heater. read more

We had a tankless water heater thay stopped working. DR came right out, right on schedule and got it going, despite long delays from the manufacturer. Great service. Very friendly and explained everything clearly. Thank you!! read more

We requested a camera to scope a pipe - they showed up without one and then charged use $480 - and ended by saying we needed to request a camera. After confronting them they refused to refund the previous visit (though, after adding another $580 bill for over $1100 total they knocked off $200). Point is - the first visit was not needed and we had not requested it - but we are paying for it. Also, most expensive plumber I have ever used. read more

The estimator was here on time, and gave plenty of notice before he got there which is good! I talked with him about running new water lines through floor joist. Plumbers came out. Same thing, on time with notice. But they ran the pex water lines in the 2x4 exterior wall. Now I'm having a problem with them freezing in single digit temperatures. Also the new drain line they ran stuck out from the framing at the floor. Now I have to notch the Sheetrock and hide it with baseboard. read more

I called DR Plumming to schedule a time to meet to see if they could figure out why my pond pump was not running. Since they had installed it a few years prior I had their number. We scheduled to meet early the next day. Later in the afternoon, I noticed that the pump was running and texted DR Plumming and advised that the pump was now running. I also asked if they performed electrical work as I needed an electrician. We scheduled them to come to my house 8:00-9:00 in the morning. Willie arrived around 9:00 and I showed him the pond where the pump is running fine. He advised that they do not do electrical work but gave me the name of an electrician he recommended. He was on the property for 10-15 minutes and did not have to check the pump. He then gave me an invoice that totaled $156.00 for the service call. $125 for labor, $25 for travel charge, and $6 for CC fee whaterer that is. Since he did not perform electrical work or any other work, I think these charges are outrageous. I believe that he should have told me up-front that they don't do electrical. I don't mind paying for the travel charge, but am sure Williie doesnt make $125/hour. I expected to have an electrician. I thought 50-$80 for the short visit would have been more than fair and will never use this company again, and would not recommend them to anyone. read more

We phoned DR Plumbing after hearing about them from some friends who live one street over. I would not have called DR were it not for the fantastic recommendation of our friends Gary and Lynn. Anyway, we phoned DR as we had been smelling mold around our jacuzzi bathtub, but could not pinpoint it. The prior owners had not used the tub in what had to be years as evidenced by the black gunk that came out of the jets. It was during our cleaning the neglect from the system that the leak showed. In the process of cleaning the years of neglect, the tub plumbing started to leak. It was a leak that only presented itself when the jacuzzi jets were actually running. While I don't quite remember the timeframe I was given for someone to show up, a technician phoned us back very quickly and said he had time and could come take a look. While I failed to get his name, he accessed the jacuzzi plumbing components through an access panel and asked me to fill the tub. After filling the tub, he in fact found a leak and repaired it. Thanks to DR Plumbing for finding and fixing the leak. The cost was very reasonable and we will definitely keep their number handy. Highly recommend DR Plumbing. read more

Had the best experience today with DR Plumbing !! Water Shut off valve to the house has been leaking . Made an appointment two weeks ago and they called and arrived as scheduled . Had to hand dig down two feet through mud, rocks and a huge amount of roots to expose the valve! Lane knew exactly what needed to be done ... had to head to Show Low for proper parts and was back promptly to finish the job! Wonderful experience... highly recommended.... read more

Techs are knowledgeable and the prices are fair. So far, so good. Would gladly call them again.

These guys were GREAT!! I highly recommend this company. We discovered that we had a pipe leak in our tiny crawl space at the furthest point away from the entry door. The team showed up not long after I called the office and we're total professionals. The poor guys had to army crawl in the mud all the way back and had it repaired within 45 minutes from when they arrived. I certainly wouldn't judge this company by one bad review. Top notch company that I will always use! read more

Great people! I've had them work on some different things in a few of my rentals, they are quick and easy to deal with! They even went above and beyond with one of them, and rebuilt the shelf that the water heater was on! (the old one was warped with moisture) Definitely would recommend! read more

I can't say enough good things about Daniel and Danny from DR Plumbing. They are honest caring folks who were very prompt in getting out to our house after we called. They got right to work in getting to the root of our water leak, all the while explaining and showing us where the problem was. After there part was done they called in a restoration company and stayed with us the whole time. They returned two days later when the restoration company were finished with their part and replaced the kitchen faucet and replaced and installed two more items we had concerns with. They have called several times and came out again to make sure everything was working properly and have walked us through and help by calling and advising our home owners insurance claims folks on two different occasions. We couldn't ask or wish for more. read more

I noticed the ground was wet in front of my house and so I called my regular plumber. He told me that He would not be able to come over for two weeks. I called a plumber I found on line and they never called me back. I called D R plumbing and they said they would send someone over soon. Later that afternoon a couple of guys from D R plumbing came over and climbed under the house and found that the main waterline coming from the meter was leaking and needed to be replaced. They called for the "before you dig" service and said they would be back on Thursday. I had an appointment early Thursday and when I returned they had already dug a trench for the new line and removed a piece of skirting and were deep into the repair. They left for lunch and returned and finished the installation of the waterline and began filling in the trench. They only cut off the water for about 20 minutes and when they left at the end of the day they had finished everything except the final grading of the dirt and cinders. The following day they returned first thing in the morning and within one hour was finished. They guys were very professional and wasted no time at all. I was very impressed and very satisfied with the cost. I would recommend D R plumbing to everyone. Well done!!!!! read more

We had a leak in old galvanized pipe in the attic of our business. Jack from D&R replumbed the bathroom in PEX that we requested, eliminating our leak source the same day we called them and did it for a fair price! Jack was very pleasant and professional! read more

This is the best Heating, Air Conditioning, and Plumbing company. They are very trustworthy and do an excellent job! Give them a try, you will not be disappointed. read more

The plumber came as promised but wasn't clear about his charges until after he had already cut open underneath my home. Now I have to PAY HIM to repair the materials that he cut. Would not recommend or use again. read more