I went in for eye brow threading & tint…read more Susan is so nice and professional and does such a great job. Pays attention to detail & listens to all her clients. I couldn't be more pleased. The vibe & service were an A+. I highly recommend her.

I had been coming to Susan ever since I moved to Simi Valley about 5 years ago. I was a loyal…read moreclient who recommended her business to my family, friends, and even strangers who complimented my brows. As of lately, it is very clear the priorities, customer service, and professionalism of the entire business has fell through the roof. I became sick of being upsold, filmed during services, and overall just another number on their calendar. My last straw was coming in for my scheduled appointment and both girls were on their phone. They informed me they are editing an instagram post and that it will only be another minute until they are be able to do my brows. I had not been acknowledged for 15 minutes, so I got up and left because I was going to be late for work. As the only client in the room, not being acknowledged for 15 minutes when there are two people capable of doing my brows sitting on their phones, was honestly so baffling to me. They texted me weeks later with an AI generated apology. As a business who claims to have "top-notch service...and professional atmosphere" (as per their website) this was very classless and ingenuine. Susan even went out of her way to remove me as a follower on her instagram As unfortunate as this is, these few experiences (out of the many) gave me reassurance that my time and money should not be invested into a businesses who doesn't prioritize or value their customers. Take this as you will!

I came here for a relaxing "Me" day at ME SPA. I booked back-to-back services - a 50 min Signature…read moreSwedish Massage with May and a 50 min Signature Custom Facial with Mia. Arrive 20 min early, and you are treated to a complimentary warm foot soak in the relaxation room. I changed into my robe and waited in the relaxation room before my first service. The massage with May was fantastic. Most Swedish massages are too hard for me, but she has a soft, relaxing technique. I almost fell asleep on the chair, which is the biggest compliment I can give! Highly recommend May. Shortly after my massage, I waited in the relaxation room again for my facial with Mia. Mia also did a great job. My skin was glowing after, and I even purchased her recommended facial oil after. ME Spa is now my go-to place for relaxing in the Simi Valley area.

Norma was my masseuse and she did an amazing job. I shared some personal things with her that I was…read moregoing through and she was so kind. She focused on parts of my body where I needed it the most. She was kind and very sweet. I'll be booking another massage with her.

Have been coming here I've been a little inconsistent but ever since I started getting back to the…read morerhythm my eyebrows have been amazing. Definitely recommend trying them giving them a three time. Try though once you get to know your brow artist and they get to know your eyebrow by the second time, I guarantee you will love your shape.!!!

Love coming here!! The owners are very sweet here and always do amazing eyebrows. Always sweet and…read moreaccommodating. They don't rush while doing anything and always take their time. Come here!!! Also sooo pretty in here!!

Love going to Rebecca for my eyebrow wax and tint. She sis phenomenal and so friendly. I leave…read morefeeling the best and my eyebrows always look great!!

Great facial, wonderful products, and very sweet aesthetician! It was a very relaxing experience.read more

I've been going to Allyson for several years. I will not let anyone else touch my eyebrows.read more

Wow, Allyson is truly amazing. My eyebrows were a disaster and she shaped them perfectly. Truly so…read moreimpressed with her attention to detail!

April is an amazing beautiful soul. The overall vibe from the minute you walk in is pure serenity…read moreand total pampering. Her meticulous attention to detail is incredible. If you are looking for someone who listens to you, loves their craft, and makes you feel absolutely beautiful, then go to April!!!

My friend got me a gift certificate for my birthday for a facial. I finally used it today. April…read morewas very sweet and explained the add-on's specifically for my skin type. It has been awhile since I have had one, since my previous facial lady retired due to covid. Her place is very relaxing, and the table is heated and extremely comfy. We chatted the whole time. I purchased some yummy smelling lip gel from her too. Her massage skills are really good! She massaged my feet, arms, chest, and shoulders. Even the massage of the face was really good. The place is easy to find, and plenty of parking too. I highly recommend April.

I can't express how much of a game changer Brow Lamination is!! Brow lamination makes waking up…read moreearly in the morning such an easy morning with very miminal makeup. I live 2 hours away from Taylor's location and her services are DEFINITELY worth the 2 hour drive!! Taylor was so easy to book with. 10/10 would recommend booking with her, you won't be disappointed!!!!

"WOW, your lashes look AMAZING!" Get used to hearing that statement, because after Taylor does your…read morelashes you will be hearing it A LOT. Taylor is such a sweet, caring, and charismatic lash artist. She has such a way of making you feel comfortable while your eyes are closed and are immobile for an hour. Taylor also sells her own version of lash bath, which has been a GODSEND when it comes to keeping my lashes full, beautiful, and long lasting. I go every 3-4 weeks to get a lash fill, and it doesn't break the bank! Make an appointment with Taylor, she will put a smile on your face and make you feel beautiful!

I got my eyebrows tinted and laminated by Sweetie. I loved the results. I've also had my eyebrows…read morethreaded there and they're friendly and do a good job every time.

I didn't know that this location did waxing, and now I do! Jalpa was very knowledgeable and skilled…read moreat lower leg waxing. It was a quick and relatively painless process, and she was able to add me in last second too. You get a nice small room to yourself for body waxing, which helps to keep your privacy. Will probably book again!

A Reminder That Good People Still Lead Good Businesses…read more I've been a client of this salon for over three years, and my experiences have always been consistently positive. Two weeks ago, I had an appointment with a newer stylist who simply wasn't the right fit for me -- the first less‑than‑ideal visit I've had here. But this review isn't about that moment. It's about how the owner, Shana, responded. After taking some time to reflect, I reached out to Shana directly. Her response was immediate, thoughtful, and genuinely attentive. She listened without defensiveness, made space for my concerns, and made me feel heard, valued, and respected as a long‑time client. I truly felt cared for. What stood out most was the professionalism and integrity with which she handled the situation. She addressed everything swiftly and sincerely, and she did so without ever making me feel guilty, responsible, or uncomfortable. Instead, she expressed gratitude that I brought the issue to her and took action right away to make things right. When I left the salon that day, I wasn't sure if I would return. But after seeing how deeply Shana cares about her clients and her business -- and how committed she is to ensuring a positive experience -- I can say with confidence that I absolutely will. Mistakes can happen anywhere, but the way a business responds is what truly defines it. And Shana defined this moment with professionalism, care, and integrity. Thank you, Shana, for your kindness, your responsiveness, and the way you handled this situation. Your commitment to your clients speaks volumes.

everyone is always cheerful and helpful. I've been coming…read morehere for 25 years for hair cuts, products, facials.

First time here today and went and had my eyebrows waxed and tinted. I absoulutely LOVE the…read moreresults. The owner Stephanie was so nice and made me feel so comfortable.

Have gone to Stephanie for my lash lifts and facials. Always high quality service and always so…read morecomfortable and happy with service . Her beautiful and inviting space is such a vibe and look forward to next service .