This place is a bit of a mess, and they dont have a great selection, but I am happy we have an…read moreindependant hardware store in town. I wish more people would support it so it could up its inventory. I think its surviving on selling cigarettes and lotto.

I like to support the independent hardware stores, as I loathe everything about Home Depot. But,…read moreI'm done with this particular store. First of all, the place is a mess. Guy who works there is clueless. Called ahead of time to make sure they had a part I was looking for. He assured me they had it. I drive 20 minutes to get there, not only does he not understand what I'm looking for....they don't have it. He didn't even bother to look for what I was asking for when he said they had it. So I wasted my time during an incredibly busy day at work. I was pretty angry. All I got was "Sorry, man." Yeah, well, sorry you will be out of business soon.

Attentive service by friendly, knowledgeable staff. Ample stock covering many categories.read more

These guys always seem to have just what I need - and they are really great about explaining how to…read moreuse their products. DOn't let the small size fool you - I suspect they have a Mary Poppins' bag of materials downstairs based on some things I've requested but didn't see on display. Voila!

Excellent personal & customer service at local Westport Hardware Store. Very refreshing to be…read moregreeted when you walk in always asking "How can they help?" Rich, Elda, Gabby and George are so knowledgeable of every item stocked on their shelves. Will always return and shop and this local establishment as its hard to find a good one.

Dishonest and incompetent. I went there to replace the broken glass for my fireplace door, it was…read moresupposed to take 2 to 3 weeks it took 12 and then they put the wrong glass in- so it broke on the 2nd fire. I told Richie the fireplace had a fan and was for heating and the doors were supposed to close. They used tempered glass not ceramic-only found this out when I went to a different place to have it replaced again. Richie lied and said I told him otherwise and said he remembered---total scum bag in my book. PS- they also screwed when they put the glass in by covering the hole for the hardware- but after 3 months of waiting, I was just going to deal with that--until it shattered (NOTE: Richie was the one who told me to take out the hardware)...

I ordered some small supplies online and came to the store to pick them up. Nobody wanted to help…read moreme even though there were not other customers around. They paged "Hector" repeatedly while standing around and I eventually asked someone with a front desk clerk tag if he could help me. I think his name was W-----. His response: "why do you think they're paging Hector?" The he turned his back to me and walked away - with no work to actually do. Hector never came. Eventually a surly W----- came back with a clipboard and he ordered me to enter my order number into a screen kiosk. I asked him if I could please just give him my name. He said no, I had to enter the number. Then he turned to the man who had arrived and was waiting behind me for his last name, and then he went and got the man's order. The word for this is misogyny. This is why women hate coming to hardware stores: they are treated as if they are in the third-world, with disrespect and disregard. I won't be coming back.

So I came in to talk about some shower doors and an entry door. And I was sitting at milling for…read moreabout 10 minutes and finally an employee came by and asked her and she was very nice and said she'd get someone so I was chatting with this guy for maybe about 15 minutes still nobody came and he was telling me that he got a door now he's having a problem with it and at the end of the day, I said screw it. It's the universe telling me not to order it here.

We have visited this particular Ring's End several times, as well as others in the area. This…read morelocation is solely about decorating and design- a great paint department. an excellent selection of kitchen and house hardware and they make it easy to get samples of pulls & knobs, paint chips and sample pots! Also available are fabric, wallpaper, and window treatments to select from. The design consultants are very helpful and patient. I recommend and appreciate this location!

Ring's End in Norwalk has an excellent variety of paints. They have the best Benjamin Moore paints,…read moreand they are helpful and knowledgable in the painting industry.

This is my favorite hometown hardware store. I have tried all the places in town, and these guys…read moreseem to have more of everything

My review is NOT based on the Weed & Duryea Hardware store, which I find to be a decent, convenient…read moreresource. It pertains to their HOME SERVICES division which I used to clean and restore my cedar wood roof. They were at first very nice and repsonsive. After the fact, I discovered they did not use the proper treatment or restorative process, In the end I got poor workmanship that did not last the test of time. To make matters worse, they had zero interest in rectifying their poor job. Stay away from these guys!

Weed and Duryea is an oasis in a world of big-box stores that offer terrible service…read more There are few stores -- hardware or otherwise -- with such attentive customer service as Weed & Duryea. I can't think of a time I've visited when I wasn't approached by a salesperson offering help. The store is well stocked and immaculate, and they can even do repairs on some household items. In fact, I brought something in for repair last week and received a call just a few hours later that it was ready for pickup. And this kind of turnaround was on a Sunday! Prices are reasonable, and certainly reasonable enough to keep me out of Home Depot or Lowe's. Weed & Duryea saves me the trek and the annoyance.

I worked with this company on my last major project, and they were fantastic. Among professionals…read morein the area, they're the top recommendation for lumber and finishing materials--and they definitely live up to that reputation. I had a small issue with a special order, but they stepped up immediately and made it right without hesitation. That level of service really stands out. Truly a one-stop shop. Big thanks to Ferbian and William for all their help!

I have really enjoyed my experience working with Rings End design services. I was having trouble…read morepicking out fixtures and wall coverings for my home. Kristian came out and really took the time to listen to my vision. He provided me with a wide range of samples and design options, tailored to my home's aesthetic and my personal taste. He pointed out ideas I hadn't considered that transform the space by adding warmth and depth.  I am grateful for his expertise I have had a lot of fun working with him.