Excellent personal & customer service at local Westport Hardware Store. Very refreshing to be…read moregreeted when you walk in always asking "How can they help?" Rich, Elda, Gabby and George are so knowledgeable of every item stocked on their shelves. Will always return and shop and this local establishment as its hard to find a good one.

Dishonest and incompetent. I went there to replace the broken glass for my fireplace door, it was…read moresupposed to take 2 to 3 weeks it took 12 and then they put the wrong glass in- so it broke on the 2nd fire. I told Richie the fireplace had a fan and was for heating and the doors were supposed to close. They used tempered glass not ceramic-only found this out when I went to a different place to have it replaced again. Richie lied and said I told him otherwise and said he remembered---total scum bag in my book. PS- they also screwed when they put the glass in by covering the hole for the hardware- but after 3 months of waiting, I was just going to deal with that--until it shattered (NOTE: Richie was the one who told me to take out the hardware)...

Always great to go to shop at a place which is not necessarily a big box store. They have just…read moreabout anything you may need and the staff to assist you in a more personal way. It's imputó not lose places like these. By local.

Everything went well. For a small hardware store they always have whatever I need. It's old school,…read morewhich, sadly, means they truly want to help you, are personable, and do help you figure out what will help you with your project.

This place is a bit of a mess, and they dont have a great selection, but I am happy we have an…read moreindependant hardware store in town. I wish more people would support it so it could up its inventory. I think its surviving on selling cigarettes and lotto.

I like to support the independent hardware stores, as I loathe everything about Home Depot. But,…read moreI'm done with this particular store. First of all, the place is a mess. Guy who works there is clueless. Called ahead of time to make sure they had a part I was looking for. He assured me they had it. I drive 20 minutes to get there, not only does he not understand what I'm looking for....they don't have it. He didn't even bother to look for what I was asking for when he said they had it. So I wasted my time during an incredibly busy day at work. I was pretty angry. All I got was "Sorry, man." Yeah, well, sorry you will be out of business soon.

We have visited this particular Ring's End several times, as well as others in the area. This…read morelocation is solely about decorating and design- a great paint department. an excellent selection of kitchen and house hardware and they make it easy to get samples of pulls & knobs, paint chips and sample pots! Also available are fabric, wallpaper, and window treatments to select from. The design consultants are very helpful and patient. I recommend and appreciate this location!

Ring's End in Norwalk has an excellent variety of paints. They have the best Benjamin Moore paints,…read moreand they are helpful and knowledgable in the painting industry.

After installing front door hardware I emailed Canaan to order duplicate keys and their rep,…read moreXavier, called me less than a day later telling me they have been shipped free of charge. Excellent service, thank you.

Canaan Hardware has an extensive selection of items. Located in North Stamford, the location is a…read morebit of a drive but well worth it. Once inside, you'll discover a vast selection of finishing touches, ranging from clever locks to gorgeous handles, finishing touches etc. The showroom has a very "high end" feel to it. Waiting for a price quote.

Not safe. I went yesterday to get some bath rugs. The store is over crowded, many shoppers not…read morewearing masks properly. People going in all the wrong directions. Not following the arrows .... the sanitizer in the bathroom was almost finished at only around 3pm. Completely disgusting. I left my cart and left. I didn't want to catch covid especially here. Absolutely awful, what is their protocol? None!

I was surprised to find dozens of employees roaming around the Westport Home Goods when I first…read moreentered. All were very quick to answer questions, and some more than others eager to even walk you over to find an item. This Home Goods is larger (or seems it) than most, and has a really great selection of items. You can really find almost anything in this store to fully furnish a home. The only thing I've had a hard time finding is quality barware (really good martini glasses, anyone?).

The staff is universally rude, ill-mannered, incompetent, and all employees act like and appear to…read morehave spent their lives in a hermetically-sealed environment devoid of joy. They communicate mainly in grunts, exasperated hand gestures, annoyed sighs, grimaces to signal their profound disgust that you're in their store, and cheery banter like 'I have no idea what you're talking about'. In terms of value, you can buy one handful of brass nuts and bolts for $50. I strongly recommend seeking out alternative nut suppliers.

I ordered a small quantity (10) of specialty socket head cap screws for an old Chevrolet. The…read moreparts arrived in a timely manner and were EXACTLY what I was looking for. GREAT JOB!!!! I would definitely recommend this company to others and will go to them again if I need specialty screws & nuts.

My review is NOT based on the Weed & Duryea Hardware store, which I find to be a decent, convenient…read moreresource. It pertains to their HOME SERVICES division which I used to clean and restore my cedar wood roof. They were at first very nice and repsonsive. After the fact, I discovered they did not use the proper treatment or restorative process, In the end I got poor workmanship that did not last the test of time. To make matters worse, they had zero interest in rectifying their poor job. Stay away from these guys!

Weed and Duryea is an oasis in a world of big-box stores that offer terrible service…read more There are few stores -- hardware or otherwise -- with such attentive customer service as Weed & Duryea. I can't think of a time I've visited when I wasn't approached by a salesperson offering help. The store is well stocked and immaculate, and they can even do repairs on some household items. In fact, I brought something in for repair last week and received a call just a few hours later that it was ready for pickup. And this kind of turnaround was on a Sunday! Prices are reasonable, and certainly reasonable enough to keep me out of Home Depot or Lowe's. Weed & Duryea saves me the trek and the annoyance.