Excellent locksmith - very knowledgable - went above and beyond - highly recommend - recommended to me by a neighbor in the construction business read more

We called them yesterday afternoon to repair a broken front door lock. While he was there we also asked him to repair the lock on the french doors. They came thus morning, did the job quickly and at an extremely reasonable price! Highly recommended read more

Reasonably priced, timely and efficient. I sent them an email last night and they responded in the morning. Resolved several issues, including a dead bolt replacement, repair to door jam and plate and rekeying two other doors to match. Friendly and fast. I can highly recommend this locksmith. read more

Very responsive and professional. Roger came to my house to fix a complicated Pella exterior door latch and did the job for $200 while Pella from whom I bought the door with the latch quoted me over $700. Roger is truly an expert--in the business 50 years! CR Lock has helped me before. Highly recommend them. read more

Great experience using them for adding a keyless lock to our front door and rekeying the door to our garage. Very knowledgeable staff and quick turnaround for installment after the lock we wanted arrived. Would highly recommend. read more

Good reliable business. Honest with time frame, prices, and business in general. I have no complaints.

Excellent locksmith! Came here on a Wednesday afternoon to get a car key copied and the total was $5.05! It only took a few minutes and I enjoyed chatting with the store's owner. I would definitely recommend this place: economical and has a vast amount of different keys. read more

Provided a great and timely service, called back when they said they would. Robert had all he needed able to complete job in one visit. I will be using them for future work read more

Extremely rude and hostile man behind the counter. Don't expect any guidance, advice, or pleasant demeanor if you go here. So many other options out there who are 1000% nicer and will actually answer your questions and want your business to waste even a second here. read more

After dealing with this businesses for a number of years and buying numerous locks @ keys I'm all done. If you don't want to work close the doors. Their is a lot of other lock shops out their and definitely nicer... read more

Cross River Lock solved my problem! I have a French patio door and the lock set bore hole was 1 13/16th inches, not the standard 2 1/8 inch bore hole required for a "standard" lockset. I could not locate a lock set to fit my bore hole. None of the existing door sets in the stores or on-line detailed on their packaging or product description the size bore hole required so I could replace the existing lock. I had two options - bore a new hole into the metal door or find a door set that would fit the existing bore hole. I took my existing set to Cross River Lock and spoke to Roger. He said this was an unusual size bore hold, they did not stock door set locks for that size bore hole but he would look into it and get back to me. Two days later I receive an email from Roger. He did some research on line and located a lock set to fit my existing bore hole AND sent me the web site so I could order and install it myself. This saved me both time and money!! Roger went above and beyond to help me. I really appreciate the extra effort to help solve my problem. I would highly recommend their services because if they spend this much extra effort for no financial gain, just think of how well you will be treated as a paying customer. read more

This is one of those businesses where you walk in and they treat you like they're doing you a huge favor. I asked the guy about the best locking system for a French door. He said "a deadbolt. What else would you use?" Oh ok. Excuse me but that's why I came in here, to ask the "expert". Don't waste your time walking in there. Go to someone who will actually appreciate your business. read more

New homeowner, stopped in to schedule a mailbox lock replacement. Fair priced and prompt service!

These are true lock professionals. I keep forgetting CR and go to my local hardware store or Home Depot for keys. Then they keys either don't work, or are really sticky/fiddly. Just go here first. I'd love to even get a part time job working here. I'm a retired IT guy, and enjoy the precision and technology of locks! read more

Had copies of keys made here and they worked perfectly. Great service and quickly made too! I had a previous set of copies made at Home Depot...they were junk, waste of time (long lines, had to go back to return, hassle!)Should have gone to the experts the first time. Won't make that mistake again. Prices are fair, great selection of items. Knowledgeable staff! You can't go wrong by coming here. read more

These guys are great. I bought a safe in May and just recently had a problem on the eve of a trip out of the country and needed my passport which was in the safe. Within two hours of calling them, they were at my house, opened the safe and replaced the lock and keypad. They arrived with all the parts they may have needed, "just in case" as the technician said. Great service even after you purchase. read more

Robert from CR Locks made our installation and re-keying project quick and easy. He also had low-pressure advice for improvements and suggestions for saving money. All in all, a completely positive experience! read more