I went to the Springfield Staples to purchase two ink cartridges for my printer. I looked in the…read moreprinter cartridge section but could not find the 61XL cartridges package one (1) black ink and the other one (1) color ink - which I have purchased at this store before a couple of years ago. Since I could not locate the cartridges I went to the printing section of the store where there were two Staple employees - I stood for a couple of minutes before one of the employees asked me what I wanted. I told her and she said that her colleague working with her could help me - I stood there for approximately 10 minutes when I realized no one was going to help me. I went to the one cashier who was in the store and requested help. She acknowledged that I was waiting a long time and she used a portable communication device to ask for assistance. A women came out from a closed area of the store and asked what I wanted. I explained what I needed, she walked away toward the printer cartridge section and looked around in the same way I did when I entered the store. She found 1 black cartridge and 1 color cartridge and handed them to me - this is what you want. I explained I preferred to have a single package with the two cartridges. She said this is all we have, she then walked to a door in the front of the store, I just stood in the store and then she came out from that area and said that's all me have. I went to the cashier who was the same women whom I requested help to find the cartridges and checked out. She said she was sorry, because she knew how long I was waiting for help. The cost of the two cartridges was just under $160.00. I was surprised at the cost but purchased the two cartridges. I told the cashier that I thought it was in her best interest to look for another position because I felt her co-workers were not customer focused or a good example for her. I thanked her for her understanding. I then went home. The entire drive back home I kept thinking about my experience and by the time I got home I realized how frustrated I was from this experience. I explained to my partner what happened, he looked on Amazon and found the same two cartridges I purchased for $50.00 plus dollars cheeper and would be delivered the next day. I returned to the Staples store and returned the two cartridges I had just purchased. I shared with the same cashier employee, when I checked out, that my experience with the employees was terrible and I found that I could save over $50.00 going through Amazon. The cashier offered me the same price that Amazon posted. She tried to provide customer recovery. I thanked her for her offer; however, I shared my experience was so bad, I could not purchase anything from this store. The cashier had to have a manager approve the return because the purchase was over $100.00. Both she and I saw the manager from where we were standing. She used her communication devise asking him for assistance - he was in a conversation with a Staple employee who worked in the printing section who never responded to me when I had originally entered the store. She requested his assistance several times with no response. She ended up calling for another manager who did respond to her and he approved the returned purchases. I did tell him briefly that my experience as a customer in this Staples was unsatisfactory with the exception of the cashier whom I felt fully understood my dissatisfaction and frustration.

I needed printer paper. They had printer paper. I bought the paper, and now I have the paper…read more The checkout process was simple enough. No line, etc.

Friendly, reliable and on-time. Highly recommend for ink or print service needs.read more

From the owner: Keep your business printers in perfect working condition with help from SupplyLine Inc. Our printer…read morespecialists are proud to serve local business clients throughout Alexandria, Virginia. The next time you require our printer specialties, contact us to speak with a member of our team. SupplyLine is a family-owned and operated business that offers laser printer services and supplies to business owners throughout Virginia and Maryland. You can rely on us to repair and maintain printers, copy machines, fax machines and other important pieces of office equipment.

I have searched high and low all over VA looking for a bookcase that would hold some seriously…read moreheavy books. I needed something well-made and solid, but I couldn't pay hundreds of dollars for solid wood or go through the hassle of assembling with Ikea. On a whim, I drove out to Springfield in response to an ad they'd posted on Craiglist. This place is fantastic! It's full of QUALITY office furniture -- desks, bookcases, chairs, etc. -- in good, clean condition. (There was some dust here and there on a few pieces, but nothing you wouldn't expect. Plus everything is shined to a sparkly clean before it's delivered to you.) Everything is neatly organized, so it's easy to browse and find exactly what you need. I ended up getting not just the bookcase of my dreams, but also a Steelcase adjustable desk chair with lumbar support. Even better, the price I paid for these two pieces together was a mere fraction of what it would have cost me to buy either one of them brand new. Best of all, there was delivery right to my door for a modest fee. I highly encourage anyone looking to outfit a home or commercial office to stop into Celio to check out what they have to offer -- attentive but pressure-free service, a clean showroom, reasonable prices, affordable delivery, and quality pieces. P.S. It's a little confusing to find when you drive into the parking lot. You basically have to go all the way around the back of the building to find Suite B.

My wife was looking for an office chair, but has a very picky back, so adjustability is a must. I…read morewas surprised to find that the Big Box office supply stores only sell very basic office chairs (with height and full-seat-tilt adjust only), and nothing like what you'd find in a real office for an employer that cares about employee comfort (with back height, back tilt, tilt lock-in-place, arm rest height and angle, etc adjustments). We decided to check out Celio, and found a great chair for $75 that was much better than what we'd get for $250+ at a Big Box office supply store. While we were there, we picked up a heavy-duty filing cabinet. Prices are incredibly reasonable, and the staff is very friendly and helpful. Since this is used furniture, the stock changes rapidly, but there's a lot of REALLY high quality stuff here that's in excellent condition. I recommend it wholeheartedly.

Michael is fantastic! We returned a big box for FedEx and he was incredibly helpful and patient. He…read morewas knowledgeable about the process and provided great customer service.

Some of the most rude, disappointing and nonchalant group of employees I've ever encountered. They…read morecouldn't care less about service. Horrible experience dealing with them.

Great service - I am thrilled with the quality and price compared to getting copies made at a…read moreshipping or office supply store. Quick turnaround too! Thanks

Very friendly and professional . I get out HOA flyers made there . Reasonable prices!read more

Working with WW has been a great experience from start to finish. From Sarah through the design…read moreteam and the project managers, everyone was communicative, responsive, and truly collaborative. The team brought strong design insight, stayed organized throughout the process, and made coordination seamless. We always felt supported and confident in the direction of the project. I would absolutely recommend WW and look forward to working together again.

This group has it together. Fantastic design, follow up and responsiveness. I love that they have…read moreaccess to many manufacturers allowing me to spend my money where it's necessary but able to choose good design for less important pieces. I've used this group for years in multiple cities and have never been disappointed. I highly recommend!