After telling us that they had to take measurements of his legs in order to determine the size of his compression wraps, the two women there argued over how to take the measurements. The one having him turn to different positions was very abrupt. The attitudes did not inspire our confidence in having them order custom made, nonreturnable lymphedema wraps! We were supposed to call back with one detail, but decided to not deal with them again. read more

I highly recommend Zask medical supply located in Alexandria, Virginia. They have the most highly reliable products and outstanding customer service. Tony and the team make themselves available any time to assist customers in product selection, product use and navigation of relevant APPs. The Zask Medical team are also highly experienced in many of the subtle nuances that are important for deciding between different medical supply products. That are particularly experienced and the use and nuances of CPAPs For new CPAP owners Tony and his team take the time to provide detailed instruction and subtle nuances about operation that you don't ordinarily find in the manuals and even on the online information on YouTube. For experienced CPAP users Zask is also quite amazing. They take the time , if you ask, to help you in navigating the various Apps related to various medical products. This is above and beyond what you would get from most retailers. In addition, the ZASK team are very good about supply product service. ......And not just products that they sell. I was having trouble with a resmed travel CPAP that I purchased a couple of years ago from another retailer and Tony was kind enough to help me fix a problem without any charge-- just as a courtesy for being a customer. I can't say enough good things about Zask !!! read more

Friendly, efficient staff with a wide inventory of products. I rented a knee scooter at a better price than others in the area.

was recommended to zasks by my home health aid. assuming that the shop would have what i needed with a knowledgeable clerk. spoke with the owner clerk, he was dismissive, arrogant and unknowledgeable. the 4 items i needed he did not have any!! and to top it off the owner has foul mouth... thank you, amazon, for fulfilling my needs! read more

We called then visited Zask medical supply in late Dec 2022 in need of a wheeled knee scooter . The lady working was so helpful , pleasant and professional. She had the scooter in stock and the price was VERY AFFORDABLE! They also have a rent or purchase option . The scooter was in excellent condition and she thoroughly explained how to fold it and use it . The shooter has been a necessity as my son severely broke his ankle. I really appreciate a business that actually has good products IN STOCK AND excellent customer service . (I believe they even deliver medical supplies . ) THANK YOU !! read more

Zask Medical Supply - Medical Supplies Near Me - Alexandria, Virginia

Be cautious. The service provided by this company and its employees is terrible. The delivery person is rude and impolite, making decisions on behalf of the company without proper authorization, and the company seems to condone this behavior. If you need a medical bed, it's best to explore alternatives. Look elsewhere! read more

Beware of a pricing bait and switch! I ordered a rental scooter online last month. When I didn't receive an email confirmation, I called to make sure the order went through and was told that it's processing but not to worry and that I would get the scooter as ordered. A couple days later - the day before I had scheduled the delivery for - I still hadn't received a confirmation, so called back, and it was only then I was told my order couldn't be processed because the delivery fee was actually double what I was charged online. I eventually talked them into charging me less for delivery than they tried to, which is why they're getting more than one star, but it was still more than the price advertised online. They blamed a website "glitch" for the price difference. But I just checked a month later, and the price online is still the same as what it was when I placed my order, so they're clearly not in a rush to fix it. And even if it was just a mistake on the website, a business that actually values its customers would take the hit and honor the price that they mistakenly advertised for. (As an aside, when the scooter delivered, I noticed their customized van said "free delivery," which is just flat out not true) read more

Rented a sit to stand recliner for abdominal surgery. Great experience. Everyone professional. Drop off and pick up were easy.

The place is well equipped. Hours are convenient. The issue is customer care. The lady is a lady but the guy is rude and impolite. He seems to have a bad day every day... read more

Great service. Very reliable and reasonable. Have used them three times and was always satisfied with services provided.

I don't usually review a company but in this case it is well deserved. My husband had total knee replacement and was having a hard time with rehab. Finally had an idea to rent a lift chair for him, allowing him to arise, practice walking and then sleeping at night, as he could not make it upstairs to the bedroom. SO, I called Zask and was really surprised by how friendly and dedicated they were to helping us out. I spoke with a lady named Rushde (sp?) and her knowledge was instrumental in our receiving the proper chair for him. They also delivered the chair that day which aided in his activity. Because of their help, fast delivery and decent prices, I can honestly say that we will be contacting Zask for any other of our future medical supply needs. read more

I called these guys 32 minutes before they closed on a Sunday, desperate for a particular product. They had it, and so I told them I'd rush over but would cut it close to their closing time. Naturally, there was traffic. I spoke to the young lady and said I'd probably arrive on the hour - almost to the minute they'd close- and asked her to please accommodate me. She was so kind, told me not to worry, and that she's waiting and understands I'd be there soon. I arrive 4 minutes after the scheduled close and she was waiting with a smile, holding my product. I'm so very grateful to this company. Bonus: the product was competitively priced. read more

I called about N95 respirator masks. Although they have none in stock, they placed my name on the list to be called if any arrive. Very nice and I appreciate their offer to take my name and number! read more

Stay away, this business is pricing gouging. While they do have Yanna Baby Face Masks from China, they are highly marked up and not worth the $50. These masks sell for below $30, and Zask should ashamed for trying to take advantage of folks. read more

Zask Medical Supply - Surgical masks - Medical Supplies Near Me - Alexandria, Virginia

Zask is a treasure for people dealing with medical conditions. The company has a lot of essential medical items that pharmacies and drug stores do not carry, and things that are inconvenient to buy online. Over the years we have bought equipment, supplies, and even some medical garments. Prices are excellent, and service is always efficient, accurate, and kind. I always call in advance, but Zask has always had what I needed. The facility is more office than retail store, but it is comfortable enough, and parking seems ample. read more

Called Zask to find N95 masks for an urgent care center. Was told that they are changing the price online, and a pack of 10 for $29 was now $29 per mask. They did offer a discount of your purchased all 10 in a pack. It's incredibly disappointing that you chose to mark things up like crazy and deny people on the front lines that can't afford it. read more

When my mobility scooter suddenly stopped working two weeks after buying a battery from Zask, I called them. They stayed on the phone with me for 20 minutes, trying to diagnose from afar and then promised to call back later after doing research. They did so (more than an hour after closing time!), and I brought the scooter in the next morning. When I arrived, I was greeted by name and received quick service--and a new battery at no charge. This small business is doing great work, and I am grateful read more

Great business! Allowed us to have an awesome time instead of being confined to our timeshare!

If you need temporary wheel chair or any assistant equipment Zask is the place to go. Staff is very friendly and accommodating.

I could not be more pleased with the service I received from Zask Medical. My mother and I stumbled upon this company while looking for a feeding tube pump for my aunt, who is newly diagnosed with esphogeal cancer. We walked just 30 minutes before they closed, but not once did they make us feel rushed. Zask met and beat a price quote that was provided to us by another company and pulled everything together right then and there. It was at that point that we realized we did not have the required prescription for the pump. With her being Florida, the process of supporting her has been to say the least difficult--family dynamics can be more complicated than the disease when faced with these types of challenges. So, after much back and forth and the staff at Zask being drug into far more than they ever should've been, the equipment was safely and quickly on its way to Florida. The staff expedited the shipping at no charge to is, and remained the utmost professionals in the eye of a storm of chaos. I will certainly keep this local gem in mind for future use, and recommend them to whomever else finds themselves in need of their services, whether near or far. read more

One star for really well stocked place with a ton of different supplies. I am a nurse practitioner in Virginia. I have prescriptive authority. I visited this store with a copy of my license including license to prescribe medications. Virginia does not require Nurse Practitioners to be supervised for prescribing medications. Yet they refused to give me prescription based supplies because I was "not a doctor". These folks are very nice but need to read up on Nurse Practitioner scope of practice in Virginia. Won't be going here again, they wouldn't listen to me even when I pulled up the relevant statutes on my phone. read more

Zask came through for us with a last minute hospital bed rental with same day delivery, and the staff I spoke with couldn't have been nicer. We are so appreciative--thank you. read more

When I purchased some wound dressing products from Zask I was surprised at the cost of the products. Upon checking with Amazon I discovered that Zask was 100-150% higher and that you could obtain the same products with overnight shipping at roughly 75% the cost of Zask. If you have the Amazon Prime, you can get the products at 100-150 % savings and two day delivery. Be aware that Zask is not a bargain! read more

We've been dealing with this small business for many years. The staff is professional; courteous, kind, and very knowledgeable about their inventory. Highly recommended! read more

Extremely helpful and courteous! After calling two other places they were the only ones to have an ice therapy machine for my daughter's knee after ACL surgery. Held it for me until I could drive there and the price was competitive with Amazon. read more

Zask carries sought-after disposable and fairly priced masks, gloves, and hand sanitizer (packaged individually as little towelettes). After my email inquiry, they responded very quickly, answered my questions,, and were courteous and pleasant when I showed up to get the supplies. I would gladly buy there again. read more

While in town for work, I re-injured my ankle and desperately needed a knee walker. I emailed Zask late Friday night, received a call back Saturday morning and was able to go purchase one for a very reasonable price, they even threw in a cover for the knee pad! Rush day was very pleasant and accommodating. I highly recommend Zask! read more

Outstanding service and professionalism. Nothing more needs to be said. Explained everything and put me at ease. Top notch.

I am a healthcare provider and went to Zask a few years ago to purchase a medical instrument. After the sale I requested the manager to put the amount I had overpaid (several hundred dollars) into an account for me and I would draw it down by buying other equipment. Time passed and I was not able to return. I went back recently with my receipt and the same manager refused to return my money. I believe this is a dishonest and unprofessional way to be treated by a business. Arnold Zedd, M.D. read more

Amazing! They measured my face and gave me the right CPAP mask. I have been through 3 masks that didn't fit right. They stayed open 15 minutes late to help me. I can't say enough good. read more

I contacted Ash 2 days before I needed to rent a wheelchair for my mother-in-law. The need came up at last minute. I called different companies and they were not able to help me. I was given the number for Zask from a competitor as they stated they were more flexible in scheduling. They had the wheelchair waiting at our hotel with a weekly rate of $35.00 with $70.00 for drop off and pick up. They had the invoice with chair along with contact numbers and business card. The total of $105.00 was the best one I found in the DC area. I highly recommend the company as they are professional and seem concerned with your needs. Tel: 703-354-1266 or www.zaskmedical.com read more

The supplies are very quality. Work with Staff member Rushda if you can, she is very helpful and accommodating.

My mother bought support hose of the size the attendant recommended based on their measurement. It turned out to be 4 inches too large at the thigh and they would not exchange it for the right size. read more

Bought a $950 wheelchair for my mother in Oct. 2013. One of the brakes began not working almost immediately, but could be temporarily repaired. The chair went back to Zask, who "repaired" the problem. The repair lasted a day. I was then told they were washing their hands of the matter, to contact the manufacturer, which I could google to find contact info. The manufacturer does not deal directly with the public, so I need to find another dealer to use. Thanks Zask for your customer support. read more