They did a great job of getting me the new car I wanted, with the features and colors I wanted…read more There was no pressure, no upselling, no flim flam. I had questions about maintenance and one of their very astute technicians was happy to have an in depth conversation with me over the phone, explaining the engineering behind my questions. The popular model I chose took some time to arrive from the factory, but the wait was well worth it. During that wait, when questions came up, I received enthusiastic assistance from several other members of the sales staff, even though I was another salesperson's customer.

I'm new to Santa Fe, and a friend, who is a longtime resident, recommended this dealership to me,…read moreand I'm glad she did, because I tried this place out and it's great. Excellent, efficient, courteous, and helpful service--across the board. The technician who checked me in figured out a way to save me money (always a plus!), and I waited for my car in a very pleasant area. Honestly, I don't know how this experience could have been improved upon, and I look forward to being a regular customer. Highly recommend!

We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

Great place. i have had my honda fit car for close to a year and it was such an easy and wise…read morepurchase. Eddie is awesome and soon i will return for oil change. GLC well deserves the high ratings and highly recommend great little cars.

Beware of what the salesman offers for warranty. 10 days after purchasing car engine light came on…read more Went to O'Reilly's auto for diagnosis. Vapor leak issue. Owner of GLC said I could drive it like that. When I went there to get it fixed the mechanic was not there. Only Friday and Saturday. Cruise control stopped working and tire sensor too. I came back later and they said we're not fixing it yo waited too long. They are just want to sell cars. Not provide adequate mechanical help. Do not trust what the owner says. Get it in writing not verbal agreement.

Under new ownership now. Great staff and friendly service. Luckily their mechanics could fix what…read morethe other local small shop messed up. Will definitely be going there from now on!!

Bought a new ID4. This dealership helped get me out of a vehicle that I was way upside down in…read more Also took my vehicle for its first service and it was a truly exceptional experience!

I generally had a good experience purchasing my Lexus several years ago. I am now looking for…read moreanother Lexus TX500h. One came into Albuquerque recently and was quickly snagged. The car is in demand and frankly I am not interested in stalking the CarMax app. My point is It is time to modernize the car purchasing process. Example: set up a buyer profile with my desired vehicle(s) that will proactively notify me of the car available in my area or in neighboring cities or states. Interaction with agent from the website would be great! Any workflow improvements that would accelerate the search to purchase would be great. My 2 cents.

I went in looking for a car and felt a little overwhelmed but the process. Walking the lot which is…read morewhat they had me do was challenging as the cars I wanted to see were all over The purchase process moved along though seemed like nothing was streamlined. I did take a long time even thought it moved along and was repeated at times.

don't bother if you want to sell your car to them. they offer below kbb. lowest offer in town…read more don't waste your time.

We recently purchased a KIA Telluride from Santa Fe KIA. Our salesperson was Jaquelin Galaviz. We…read morewere very satisfied with the Dealership and the employees. Jaquelin Galaviz was very personable and helpful. She showed us the vehicle we had asked to see and allowed us to drive it. She explained many of the features on the vehicle. We ended up purchasing that Telluride. Jaquelin went through the vehicle with us when we came in to pick it up. She went through all of the features to set up the features and made sure we wanted those features on or off and exactly what those features do. She was very patient and thorough. Jacquelin also followed up with us the next day to see if all was well and if we had any question. She gave us her contact information if we needed anything. We were very pleased with the purchase and Jaquelin was helpful, informative, and personable.

Carolina Alvidrez approached us as we were in the dealer lot looking for parking. My wife wanted to…read morego to just look at vehicles on an advertised deal. We didn't want to be hassled by salespeople. We just wanted to look. Carolina offered to help us look, but we weren't wanting "help." Once we parked and allowed her to offer her services, we were so glad we did!!! Carolina was very kind, friendly, helpful, and welcoming. Adán Perez joined her and between the 2 of them my wife was able to look at what she wanted. No hassle, no fuss, we had a very pleasant experience and my wife drove away with what she wanted, not what they wanted her to have. Mike Perez helped finalize paperwork and once it was detailed We left happy and not stressed. Thank you!! Great folks. Great experience.

Huge thank you to Susan at Melloy Nissan for turning a stressful car situation into such a happy…read moreending! She has the BEST energy and made the whole experience so much easier and more enjoyable. If you're looking for a car, go see Susan! She's seriously the sweetest!

General manager Stan Holt and his partner Jimmy Perez did a great job in helping us. Salesman…read moreMisael Villalobos was fantastic.

I'm only writing this review to protect others from this company, and specifically from this store…read morein Santa Fe. I only got as far into the experience as ordering a car that was shipped from their Nevada Store. When it arrived in Santa Fe I discovered the truly underhanded and bizarre extent they go through to lie, obsfucate, and take your money. Only when I asked to see the car's history did I see that the car I had ordered had been in 3 collisions within 2 1/2 months, 2 of them severe. When I saw this, I immediately reversed course, and because they had not disclosed this, I asked for my deposit back. I was told they don't refund deposits. And that's when the store's manager, Ben/Benjamin/Benji Peters, got involved. He became unhinged when I said I was never told it was a salvaged title, and I wanted my money back (not to mention the car was dirty, had missing bolts and broken parts under the hood, and not a drop of coolant in it). Because I rightfully raised these concerns, Mr. Peters took it personally, immediately slammed his hands on his desk, began making a bizarre scene, and ordered me "out of HIS store". When I protested I wasn't leaving until I got my deposit back, he threatened to call police. I'm 64 years old, hardly a threat, and I wasn't even raising my voice. For him to react this childishly was a shocking display of unprofessionalism, to say the least. I did leave, but have since contacted their corporate office, and plan on taking this as far as I need to to get my deposit returned to me, and voice my concerns over Mr. Peters' behavior. Buyers beware.