We waited so long to be served and they didn't tell us that the down payment for the least…read moreexpensive car would be $5000. Plus you have to be making $4500 to even qualify,.

Joemane was a pleasant experience today. We were in and out quickly. He took amazing care of me…read morealong with my grandbabies and daughter. He was patient and thorough. I would recommend him to anyone looking for a car.

This dealership is a cut above any other Lexus dealership within an hour drive. I purchased my…read moreLexus there and I used Eddie Dooley. He such a gentleman and so easy to talk with. Russ Miller in service is also such an outstanding guy and always is very friendly and willing to help. I wish all dealership treated you like family as does Flow Lexus.

Update. After multiple services, still a 5. The service writer (Pierce) and the salesman (Mark)…read morehave been excellent to work with.

Our second time purchasing a pre-owned vehicle from Mark Kendall and it couldn't have gone more…read moresmoothly. He is so personable and made the transaction as quick and easy as possible. All paperwork was handled efficiently and properly. Vehicle is in great condition and I'm loving driving it.

This is only a partial review based on my initial interaction. I'll update it after the vehicle is…read moreserviced. I called Mercedes-Benz of Winston-Salem to schedule the first service for my 2025 Mercedes-Benz. Unfortunately, the person I spoke with in the service department came across as snappy and dismissive. I explained that the vehicle is leased and was not purchased at this dealership. When providing my name, I stated several times that I use the title "Dr.," but he continued addressing me without it. He also mumbled throughout most of the conversation. I asked him to speak up, but his volume and clarity did not improve. This first impression has me second-guessing whether I want my vehicle serviced here, although the dealership is conveniently located right down the street from me. I'm hoping the actual service experience is much better. Stay tuned for an update.

FINALLY, a used car dealer that I can TRUST! Rusty (the…read moreowner), is a man with Christ-like integrity and honor to the degree that he emulates a true American saint. These are things that matter a great deal to me, because in the past I have been ripped off so many times by other used car dealers that I wondered if it was even worth it to get a new vehicle. As a Hispanic/Middle-Eastern man, all the other used-car dealers where racist and bigoted towards me. NOT RUSTY. I was so blessed to come across Bestway Motors, and I could tell from the first moment I spoke with Rusty that he was a man who was more concerned with my satisfaction and safety as a customer, than making a quick profit at my expense. ------------------------------Rusty (Best way Motors)--------------------------------- INTEGRITY: Outstanding and pure honesty. Treats everyone with respect, compassion, and honor. PRICE: Cares about customer satisfaction and will not rip off customers no matter what. CAR QUALITY: Strives relentlessly to provide the best, safest, and most reliable vehicles to customers. LOCATION: Easy to access off the highway and the area is somewhere I felt comfortable bringing my mother to. FIRST IMPRESSIONS: Greeted with smiles from all employees. FINAL COMMENTS: I stake my reputation as a North Carolina Paleontologist on this business and if I ever need to buy another used car in the future, I will only go here, even if I move to California. --------------------------------Other Used Car Dealers------------------------------ INTEGRITY: Very Shady and Racist. PRICE: Will rip off customers to make a quick profit. CAR QUALITY: Have no problem selling broken, messed up, and non-functional cars. LOCATION: Usually in a sketchy part of town where I would feel uncomfortable bringing my mother. FIRST IMPRESSIONS: Often are too busy to provide a warm greeting or even eye contact. FINAL COMMENTS: I would rather ride my bike to work for the rest of my days than buy a car from anyone besides Bestway Motors.

From the owner: Cars for every budget at Bestway Motors in Winston Salem, NC!read more

What a mess! I moved to this area recently and decided to get my RDX serviced at Flow, after years…read moreof great service from the Acura dealership in Durham. Scheduled an on-line appointment. Called to ask a few questions and a rather disinterested lady told me to call back later after I found my VIN, then hung up on me! Then I emailed the person named in my appointment confirmation the same questions. Never heard back. I showed up the morning of my appointment and was unsure where to enter for service, as I didn't see any SERVICE signs. Pulled around to the bay in the back and sat there. The door never opened and I could see a person sitting at the counter inside. They ignored me. After a few minutes, I backed out and left. I was so disgusted that I considered making the 2-hour drive back to Durham for future service. On my drive home I passed the Volvo dealership right down the street from Flow. I could clearly see the SERVICE sign and decided to look online for any good deals on a new Volvo. Filled out a form online and Volvo called me within the hour. So, I drove back to the Volvo dealership, met the most amazing staff I've ever encountered at a car dealership, and left with a brand new 2026 Volvo! Flow, let this be a lesson. You lost my business that day. I happily traded in my RDX for another car and MUCH BETTER Customer Service. I would give my experience with Flow zero stars, if possible, and would not recommend anyone do business there.

Called two days in a row to talk to my sales person to see about trading up From a 2025 RDX w/3k…read moremiles on it to a new MDX. Bought it from there. Calling in? First you get a shared line between VW, Acura and another I forget. You then have to tell them what dealer. Then you get transferred to that place. Then you have to enter where you need. Sales. Then you get a receptionist or someone in the media department. They don't seem to know or are sure who anybody is And ask for their extension that I don't Know. So the receptionist...Despite asking for a page, or no matter who I asked for, I kept being transferred to a voicemail identified by a 5 digit extension. No way to tell who this belonged to but lm first day. No response for second day, so called to ask sales manager Jason to inquire. Told the receptionist and clarified I did not want a vm. Several calls asking for my sales guy. Several for Jason. Same receptionist. Guess what I got. That's right. VMsin the abyss. No way to back out of non manned extension vm. So an exercise in frustration. System hangs up. Slipping biz practices In my opinion. Go to Greensboro acura people. These folks are in the anti sales department. You will be sorry you bought there. I wish Vic Flow was still on the switch. This never happened under his watch.

My first time buying a car and it was a phenomenal experience. I worked with Hazen and Mike who…read morewere wonderful. They got the cost down to an extremely affordable price (for a brand new car!) Additionally, the customer service this company offers is fantastic. They even sent a driver to come pick me up at work once my car was ready to be driven off the lot! If you are thinking about leasing or buying a new (or used) car - go to FLOW!

Useless Chat option. They want all your personal information and check box to allow emails, calls,…read moreetc, before answering you question. Bought my last vehicle there!

Been using them since 1994, got a quote on my Lexus that seemed way high. Checked the internet and…read moreyes the quote was above the highest costs quoted. Always liked them so went anyway. Also had a sound I wanted them to hear before i dropped it off. Then was told they were professionals and charged $169 diagnostic fee. I balked, he told me they don't work for free. I went to the local lexus dealer, got all the work done for less than my original quote from GT. They diagnosed the noise as a normal thing for FREE. AFter 32 years- I've moved on. Not going to pay more than a Lexus dealership to get my car worked on.

It is after a lot of time spent talking to GT Imports regarding my vehicle that I say this. I do…read morenot create this kind of review lightly. I took my car to GT Imports for one specific problem. It was hard to start when cold and needed multiple crankings to stay running. Then ran unstable for about a minute, then it would even out and run good. It would run great after that and would start fine after it was warmed up. A bad fuel pump was the assumption. They ran tests and confirmed the fuel pump was bad and needed replacing. He also informed me it needed new spark plugs, spark plug wires, brake master cylinder and brake booster. I told him the spark plugs had just been replaced a month before, but he insisted only a specific brand of plug would bring my car to its factory setting. I agreed to all the repairs since I wanted the car to be running as good as possible. The 1st fuel pump that he put on was DOA and would not work. A 2nd pump was ordered and installed. This took a couple weeks. Picked the car up and the original problem was still going on, but a little improved. He recommended replacing all fuel injectors and doing a fuel system cleanout to further address the problem. I agreed wanting the problem fixed completely. After these 2 repairs were made, I picked the car up and drove off. After driving for 20 minutes, the car went dead and would not start up easily. It ran unstable and seemed to be flooded. I got it back to GT Imports within an hour of picking it up. They checked it out and found the new injectors were malfunctioning feeding too much fuel. So they were replaced again and charged me a 2nd time! I have over $4000.00 invested in the car thru GT Imports. The car is still running poorly after all this work and they have now diagnosed something completely new. I will take my car to a new garage for repairs.

Customer service is stellar. Everyone is very nice. Everything seems to run very efficientread more

WARNING, WARNING WARNING, do not take your vehicle to flow Chevrolet for service! I purchased my…read morevehicle at flow and had a great experience. The few times that I have tried to return for Service. I've been lied to. I've been treated rudely and the service has not been done properly. I have had to take it to another dealer to get it done.

WARNING DO NOT PURCHASE A CAR FROM FLOW DEALERSHIP. IF YOU HAVE PLEASE GO BACK AND CHECK YOUR…read moreCONTACT. THEY HAVE THE SALE PRICE ON THE CAR WHICH IS DIFFERENT FROM MANUFACTURE SALE PRICE. HOWEVER THEY HAVE BEEN FOR YEARS HAVING YOU THINK THAT YOU ARE PURCHASING AT SALE PRICE AND HAVE YOU SIGN WITH THAT PRICE BUT YOUR CONTRACT HAS DIFFERENT PRICES ON IT . Please Share with Friends and Family so that they are aware. Flow Automotive Companies Winston Salem, NC-DISHONEST Due to my family member being sick and attending to him,working and going to school is why I am just getting the opportunity to inform the public. DO NOT PURCHASE A CAR FROM FLOW AND IF YOU HAVE LOOK AT YOUR CONTRACT. If you have ever purchased a car from this dealership please look over your contract. I purchased a car from this dealership a few years ago and one day the Holy Spirit says look at your car contract. When I looked over my contract I noticed that I had been double charged for my car . My sticker price was for $17,290 however looking at my contract it had me paying double over $34,000 for my car even with my low interest rate. When I attempted to resolve this issue by going to the corporate office downtown I was offered a check for which I refused for a little over $1000. I have my sticker price and my contact and owed over $16,000. I purchased my first car with this same dealership before and even then the salesman attempted to overcharge me and I caught it. When I mentioned that salesman Willie Guest the response was we fired him. The i integrity of this company has been proven to be DISHONEST. If this has happened to you please let me know by posting your experience in the comment section

Brought my truck in for a recall and inspection. I was quoted 1300 for two ball joints and I denied…read morefor them to do the work based on the price and while paying for the inspection I was told they passed my trucks inspection hence why I was paying for it. A month later trying to pay my registration I found out they failed the truck. I called about the mixup and they said they charge for the inspection even if it fails. The price felt like a slap in the face for a basic repair and I was lied to..... waste of time.