It was time to get our Escape washed and today's service was stellar. From the time we arrived, there were smiles the whole time we were there. We purchased the full-service wash and detail. My wife and I love driving through the carwash. We like watching all the bubbles. I guess it's the "child" inside the two of us. After the wash was finished. we were directed to our detailing spot. The attendants work their butts off. Our attendant took special care in wiping the car down ensuring every nook and cranny was "touched." The car sparkled like it had just rolled out of a dealers showroom. Thank you Carmel the wonderful service. We'll see you again soon. read more

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Horrible They have no material for interior or anything. You practically have to pay for all of that use. Vacume has time limit and honestly overall a bad experience read more

I'm surprised by the current low star-rating this car wash has. :( I think they're great! I like that there are several tiers of car washes available, even though I always just get the basic $10 drive-thru wash. An employee directs you to drive forward and align your front left tire with a track that keeps your car properly positioned, then you put your car in neutral and slowly roll through the car wash. There's lots of water and soap and loud spongey roller swipey things, then at the end you're blasted with air and come out the other side dry, shiny, and clean. Paying customers are allowed to use one of the many many vacuums onsite to vacuum their car interior. It says "5 minute limit" for the vacuums, but I can't imagine they're very strict about the time limit (maybe if they were super crowded). Of course the vacuums are so powerful it makes the process pretty speedy anyway. read more

The quality of service has declined over the recent years. I usually don't get out the car to check it unless I have to vacuum the inside out, but today I definitely should have! Literally just got back home from the wash and they did not clean one of my tires and rim, while the other three are ok at best. There's also bird droppings left on my hood even after they wiped the hood down. The $20 wash seems like their $10 service now. I'll start going back to the hand wash and doing it myself again. read more

Carmel Car Wash - Bird residue still on the car after the wash and towel dry. - Car Wash Near Me - Arlington, Texas

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Very convenient and well run. Greeted and treated well as a customer. Went through drive thru and used the vacuum. Without asking, I had folks cleaning and polishing my wheels. Will be coming back. Great value!!!! read more

I've never really had an issue before. Prices did go up $20 for a machine wash and a towel dry (wheels too). If used to be $16 I believe. Anyway, that's not the true issue. My problem Is that I came here instead of another cheaper car wash because over there they half-a** the job. I expect, at $20, for the employee who directs my car onto the correlator, to pay attention. I don't like the hand beckoning and you're not even looking at my car or wheels. Car jolted. Then it seemed to stop for a moment. Also, the employee never did direct me to put the car into neutral. As I was going to do it on my own, that's when the jolt happened. I won't be paying $20 again, I tell you that :) read more

Carmel offers a convenient drive-thru option as well as an additional hands-on interior cleaning & external drying. Nothing fancy here - just a quick & easy car wash. I would typically rate a spot like this 4/5 stars; however, I've noticed issues during the drive through and/or rough handling on the interior / lack of detail by employees occasionally dampen the experience.. leading to an anticlimactic end of a 10-15 minute wait. read more

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DO NOT GO TO THIS CAR WASH. AVOID IT AT ALL COST. I went to get a car wash on 9/4 and I walked out with the front light broken. Oh and to top it off, on top of breaking my light they couldn't even wash off the dirty spot. A f*cking $20 will now cost me hundreds to fix my f*cking light. UNBELIEVABLE. AVOID THIS CARWASH AT ALL TIME. read more

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I stopped by on Saturday around 1 pm with the intent to have the detail cleaning service for my car. They were very busy, but they got right to my car and took such great care in every detail in cleaning my car. Frankly, it was dirty and really needed a good clean. It was so bright, shiny and clean that it looked new inside and outside. $35 is a great price and value for the time and effort they spent on my car. read more

They are a little pricey but the job they do is second to none! Spotless. Love this place

!!!!!!READ THIS!!!!!! !!!!!!!READ THIS!!!!! Their equipment damaged my car and left a huge dent in my door. When I spoke to the manager Jeremy Hilburn he insinuated that the dent was there beforehand and that I was lying and trying to scam them. I was in the car when it happened so I definitely know it was their equipment that caused it. Also, in the span of time I was there two other people had damage done to their vehicle. One had their wiper broken and another had the bottom of their car scratched when the rail dropped their car abruptly. I was able to view videos but since my car is black he claimed he couldn't tell if there was or wasn't a dent beforehand but you can see the soap running down straight before the brush dented it. They also refused to send me the videos even after I called police to try to help me. If your car is damaged here they WILL NOT accept responsibility. Save yourself the headache and heartache and don't go here. read more

Carmel Car Wash - Dent caused by brush - Car Wash Near Me - Arlington, Texas

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Y'all, this car wash is not good. I used to love them but they sucked up my gate remote, they didn't even properly vacuum or clean my car. They used to take their time and actually do a great job but now they just try to rush and not do a good job. They sucked up one of my cup holders with their vacuum cleaners. I didn't even bother, because they have such subpar service. Never again! read more

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The car wash pulled a sensor out of the side mirror of my 2015 Mustang GT. At the time of incident the manager on duty simply pushed the sensor back in. However, the sensor did not stay in place, as the brackets must have been broken. Today the manager on duty claimed the damage was pre-existing, as there is pre-existing damage to the side mirror. He said the manager on duty at the time of incident should have made an incident report, since that did not occur and I "waited too long" i was told the car wash was not at fault or liable. If you go to this car wash make sure you fill out an incident report if your vehicle is damaged. I will be pursuing legal remedies. read more

Got my truck washed Sunday thought they would re wash since it stormed the same day like most car washes do..they do not offer rewash I basically paid 35 for no reason I will not be back. This was Tuesday when i went back to get it rewashed.. read more

I scheduled a Full Service Wash for my husband on 8/1/2021 at 2:00pm. Their website indicates that their full service wash should include: Wash & Triple Foam, Towel Dry, Vacuum, Wipe Dash & Instrument Panel, Wipe Doors, Wipe Console, Clean Windows Inside & Out, Wipe Door Jambs, Air Freshener, Wheels & Tires By Hand. The dashboard & instrument panel were not cleaned or wiped down at all. There were residual spots visible from when someone had sprayed some type of cleaning chemical all over the interior, but then did not wipe any of it off. It was very hot that day, so we understand that if the cleaning specialists might have been hasty or overlooked this detail, it could have been from working quickly to avoid heat exhaustion. I sent the business an email the following business day to notify them of our disappointment and to give them an opportunity to make it right. They have not replied yet, 3 days later. 2 stars because they are great for their cheap drive thru carwash and free vacuums they have available for you. However, Paying for anything more than the self service will lack value and management so far has not been responsive to our complaints. read more

I always gone to this car wash since is on my way home. I always get the basic wash and vacuum myself. I am always greeted by the friendly staff and when ever I go i am never rushed by the employees. My car is a 2001 model and my mirrors don't fold towards the inside. Well one time I was going through the wash and bam my passanger mirror breaks off in the middle of the wash. I had to wait till I got out of the wash and track down an employee to see if my mirror survived. To my surprise it did survive the fall and did not break but the employees did not apologize or even offered to replace it. They didn't offer a solution they just handed it to me. My car may not be the newest but still I felt they should have offered a solution. I should have asked for the manager but I just left it at that since I didn't feel like arguing. My replacement mirror was only $35 wich could have been much more if it were a newer car model. For that reason I have not gone back. read more

One of the few car washes in the area that hand dries your car inside and out. Little disappointed they only give 2 air fresheners and it's for additional dollar. Overall, I had a good experience - car was washed well and I appreciate the person who dried my car paid attention to much detail. The process was pretty quick as well. Looking forward to be back! read more

Am surprised by some of the negative comments. I've had good experiences here and anytime I see something, I say something and they're always accommodating. Oh one more thing. THEY ARE ALWAYS FRIENDLY! read more

Avoid it unless you want to destroy your car paint I drove my car on Monday using the 18 dollar service they recommended (including hand drying) and found SEVERAL DEEP scratches on lower parts from the passenger side after I drove back home. The scratches, appearing on both front and rear doors, are so deep that the paints totally went off and you could see the underlying metal. A huge headache to repair, and an expensive one! Immediately call them, no one picks up phone; leave messages, no one calls back. I never had this issue using other washing (touch less or soft touch), but obviously this place used very violent way to wash the car. Now I'm highly regretful to take my car there. After all, by reading all those reviews, I thought it might be only a price issue or a not good enough job. I never expect a damaging one and now I need to find some body shops to repair it. read more

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I heard great things about this place, so I decided to give it a try. Let me first say," I take pride in my car". I usually hand wash & polish it. However, a couple of weeks ago I went to visit the place, went through for a wash and all was cool til I got out to dry it. I noticed the top of my trunk was all scratched up from the bristles from the drive through car wash. I must say I felt deflated, defeated & crushed. No one there had answers for me so, I drove off in a trance. I even tried calling.... To no avail- no answer. For me: I had a bad experience. Really wish it was a way I could upload the video. It really look like two cats had a boxing match on top my trunk. read more

This car wash is STILL the best, said that before and after years of coming here, I still believe they can't be beaten in any way !!! People are helpful and friendly, they do a thorough job , and Amy request are done with a smile. I love the manager Jeremy, always on site and greeting wilt s smile. !!! Thanks guys you are appreciated !!! read more

Cleaned my car spotless, I was really impressed! Will be returning (: even got all the dog hair off my seats!

I bring all five of my cars here regularly. When I pulled out of the wash, and only the minimal efforts to brush the car was made, significant bugs remained across the front of my vehicle. When pointed out to manager, he says bugs cost minimum $20 to wash off. Terrible customer service by management. read more

Carmel Car Wash - AFTER the Carmel car wash, still road bugs. Manager says $20 minimum to clean off bugs. Really? - Car Wash Near Me - Arlington, Texas

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I have a $35 unlimited membership for a basic wash and love it. I used to do the $7 basic whenever I needed to vacuum so but am now spoiled with the ease of pulling in, getting scanned for the wash, and the towel hand-drying afterwards. Vacuuming is still up to you which I'll do occasionally but it's nice being able to run through in 10 minutes to get cleaned and dried without exiting the car! They're always staffed up and efficient with getting cars through; I've never had to wait in line for more than a few minutes even with a line of cars before me. read more

They had taken down their vacuums "as a community service" to be able to process more cars. There was NO $7 option only $12 option. Very rude! read more

If you need your car washed Carmel Car Wash is a place to go. This store has been here a year now and I have been coming here ever since. It is a self-drive thru car wash starting at 6 dollars. The carwash does a good job on the car. I just get the basic wash you can pay a lot more if you want more bells and whistles. I go on weekends which can be a little busy but I never had to wait long. I usually can drive right up. Plus they still scrub the back and front of the car before you go into the wash. A lot of places stop doing that after a while. You get to vacuum your car free which is included in the wash. They have very strong suctions on the vacuum cleaners. Also they have nice shade to get under out of the sun while vacuuming your car. read more

My rubber weathertech liner from my Porsche Cayenne! They took it out to wash it and forgot to put it back. Waiting on a call from manager. Last year, a piece of black trim came off the back passenger door window casing. It had to drop inside dislodged by bushes. I went back the same day, he said he'd look at close of business once they stopped the machines. Never called me back. read more

Went in after another place tried to charge me $400+ for the same detail!!! They did a great job and I was in and out wirhin an hour read more

Carmel Car Wash - Before - Car Wash Near Me - Arlington, Texas

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Live that 100% if their water is recycled. You get a good drive thru wash, and the vacuum stalls are always clean. Jeremy the manager is really good. read more

This place offers great detail at an affordable price. There's an attendant at the entrance that takes your money for the wash you want. See the pic for pricing. You have basic options and can clean the exterior yourself or you can purchase deluxe options to have them do it for you. Why do it yourself when you can pay someone to do it much quicker? The workers are all nice although they may not notice you immediately. If you purchased the interior clean also, just hover in your vehicle near the cones and someone will flag you down to park in a cleaning spot. If you didn't purchase the interior clean, just pick any open spot on the right when exiting the exterior wash. They also have plans you can purchase for frequent washes at a discounted rate but these do not include the interior clean. Try them out, you'll like it! read more

Carmel Car Wash - Pricing Menu - Car Wash Near Me - Arlington, Texas

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Excellent car wash. I've been here a few times and I've received excellent service every time. read more

Carmel Car Wash - Car Wash Near Me - Arlington, Texas

Another 25.00 that was wasted! Dirt, bugs, and spots remain! Even asked guy directing traffic if I needed to pay more or select a different option to get the car completely clean. He said no, it's all included with the purchase. Guess not! read more

I went to Carmel 45 minutes ago and was told a $10 wash would clean my car but a $20 wSh would clean the tires and undercarriage. I don't care about wheels and undercarriage. I paid $10 but it did not clean off the bugs on window and front of car. I was told I was not allowed to take it back through. Parts of my Equinox are still dirty. They told me if I had paid $20 I could take it through twice. SO REDICULOUS!!! read more

Terrible experience. Worst $30 I ever spend in my life. I asked him to throw any paper he find in the car, he didn't and left them all on the back seat. I removed the paper and realized that seat wasn't touched, super dirty. What is really pissing me that I tipped them before checking. Never ever again in my life I'm going there. read more

Carmel Car Wash - Dirty car seat. Was suppose to be cleaned. - Car Wash Near Me - Arlington, Texas

Getting my Porsche cleaned.. cant beat unlimited carwashes under $40 bucks a month.... they do a fabulous job everytime.... read more

Carmel Car Wash - Car Wash Near Me - Arlington, Texas

It's a car wash. I liked the fact it does undercarriage, not sure if it really does or not though. I would have given them 5 stars if they would consider folding mirrors for customers. There is just not enough time for me to get out of my car, run to passenger side and fold my mirror in. They should offer the service to customers! read more

DO NOT GO TO THIS CAR WASH ! They charge different amount every time & charge your card more than what they verbally quote & don't even let you know why they are doing it. Extremely disrespectful Hispanic staff who don't speak very well English for you to even argue with them about anything. Save your money read more

Carmel Car Wash - Car Wash Near Me - Arlington, Texas

Warning! Do not buy the gift cards. Twice now in 4 weeks I've been lied to. In July, I went to get car washed, I have a gift card that I purchase to get the free wash extra. I knew from the prior visit I had enough money on the card to get 2 more washes..as I only buy the $8 one. When I presented it to pay...I was told there was nothing on it. The man (not a kid) preceeded to try to sell me a new full one for $40. I went ahead, doubting the other was really empty. I asked for the supposedly empty one back and was told I could not have as it had to be sent to corporate. My plan was to come back another day and try to use it as I KNOW it had money still on it. I went today..with the newer gift card..and was told it's empty ...I haven't used since I bought it. I got a free wash for buying the last time and have never used. The man tried to sell me another. I pulled out my debit card and took card back. Obviously the employees are in a push to sell gift cards...some incentive...but my suspicion is they keep the cards they tell you are empty and pocket the money for themselves. If I could find an owner I could've trusted today I would have told them. But being Saturday it was extremely busy. It's a great car wash...and I also tip the employees. I've even had great detail work done. I dont appreciate being "lied" to about my card being empty. It's petty to lie to people to get a few bucks. I'll use up the card...and then move on down Cooper to another place to wash. Just don't purchase their $40 gift card with a free wash...thats what you have to watch out for here. I read more

lousy service the machine broke a part of my car and they did not want to take responsibility the manager. will never return to this place

"We live in Fort Worth and always go by this car wash whenever we drive to dallas. We have a van and a four year old and I have not been to any other car washes who can make our car this clean. We really want a carmel carwash in Fort Worth please." Must try! read more