Great place to take my Subaru to get fixed after paying someone else to do it and they never…read morefinished ! Reasonably priced and dependable.. Thank you Tim, Carrie and caring employees!

I was in need of a batter terminal and called the garage to see if they might have one. The person…read morethat answered the phone who I later found was the owner was sure he could help so I went to the garage and met Tim a friendly and helpful sort. He did have a battery terminal and as I pulled the money out of my pocket which was $25.00 asking how much he said $25.00 seemed like a lot but you never know. I looked up the part online and he charged me about 3 times more than I would have paid elsewhere. I feel that I got ripped off. I feel I was knowingly ripped of . But the true loss is his because I have a Passat that needs repair and I thought I might bring the vehicle there. So he lost that business ,and his showed himself to be dishonest.

Only place to trust and buy any used car, truck or SUV. This guy has bent over backwards to help me…read moremultiple times and he's a genuine person who you can trust won't sell you a lemon. Don't go anywhere else.

From the owner: We are a family-owned business delivering honest and professional automotive repair and auto…read moremaintenance services to the people of Hoosick Falls and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Cross Auto Sales & Service employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Hit pothole Friday night around 8:30 heading to Bennington. Called AAA and All Service Citgo was…read morethere within 45 minutes. Towed car to Bennington. Mark was very engaging and helpful in explaining the issue and his wife was pleasant and helpful on what AAA could do for me, if needed.

It has been over a year, and I still do not have resolution. The owner, Tom, hired a lawyer,…read moreWilliam Wright, who responded to the complaint with the consumer division of the VT AG (which is supposed to be a consumer mediation service) with clear falsehoods and shuttered the mediation before it could get going. Tom/William Wright also contacted the Bennington PD and tried to involve them, which they declined. This was over last Summer. Unbeknown to me, my mother went by and talked to Tom a few weeks ago. He shushed her out of the office away from staff and told her he "lost sleep" about this, and indicated that he was willing to talk with me directly. I reached out to Tom, and he responded by email in a calm and reasonable tone, or so I thought. I then promptly heard from his attorney, who not only demanded payment for ruining my Jeep but also submitted an invoice FOR OVER 12 THOUSAND DOLLARS for storage that I never was told about before, nor received any invoices for. He also ordered me not to talk or communicate with his client, Tom. I have asked the lawyer for documents and assurances the Jeep will not be sold (the lawyer said Tom claimed a lien on it) and now he has gone quiet and refuses to answer emails. I hope others can learn from my mistake of trusting this business. They have destroyed my jeep, refused to make it right, hired a lawyer when I tried to negotiate and go into mediation, and now are claiming storage fees nearly the value of the Jeep- probably to run up the cost and justify a lien sale/auction. They now are refusing to even respond to my request to assure that the vehicle will not be sold at auction.