We have used A-1 regularly for our three vehicles. The do pretty much all mechanical work. Not…read moreexhausts. We have been very happy with the friendly service. The work done is top notch and they will work with you to manage big repairs over time. They have very competitive charges. We will continue to use them and have recommended them.

As we were traveling, we needed our oil changed. We stopped in at A-1 Automotive, and they took our…read morecar in right away. The prices were good, the owner at the desk was very friendly and welcoming. Great Quality, Great Service, Great Value, Great Customer Service.

Excellent service and communication with owner and staff. Highly recommend this long-standing…read morelocal business that provides quality repairs at reasonable prices.

Mercer's has always been a great repair shop in the past. When Ford didn't honor their extended…read morewarranty plan, Mercer's was there to the rescue on a engine rebuild. However, this time they didn't call before doing repair for an estimate and when we got called it was way more than expected and the problem wasn't fixed. Labor was more than at a dealership. Sad and will not return after picking the vehicle up with the same issue.

Truly a great family owned business. Everyone was so helpful with my car repairs. I was also…read moreimpressed with how much they give back to the community. Best body shop around.

Friendly atmosphere at the service desk! Did an absolutely tremendous repair job on my cadillac…read more Paint blended flawlessly. Couldn't be happier. Thanks, Geoff

My daughter and I were driving from Kentucky to Georgia, when something fell off the bottom of my…read morecar as I was driving (metal plate - skid plate) on the interstate. I was 6 hours from home so not near my contacts or mechanic. It was pouring rain so difficult to determine issue but after researching, I should not drive until it is fixed. I called my aaa, they said they could only do a tow, but all I needed was a 5 minute easy fix. My sister in WKY found this guys contact info, I called him, he was on his way from Nashville and drove straight to us. He knew over the phone what it was and assured me he could fix it, so we instantly felt relieved. He was very professional, he pulled behind my car and had caution lights on his truck, so finally cars were avoiding my lane. Price was very affordable. I have saved his info in case I need to call him again as I drive in KY often. He was a lifesaver that day and saved me days of headache from possible tow out of state.

7/27/26 Just got rescued by Andy (Kentucky Mobile Auto…read moreService). Exceptional customer service. Rapid response time - arrived quicker than quoted ETA. Very thankful for his expertise & assistance especially during this hot weather. My husband is a heart & kidney transplant so we were limited on what we could do; Andy was very helpful and extremely considerate. We highly recommend Kentucky Mobile Auto Service. ~ Tammy & Shawn Booth, Huntsville, AL

I've held off on posting this for a long time, but enough is enough. Our experience with this shop…read morehas been one of the worst we've ever had, and the amount of issues we've dealt with after their work is unbelievable. First, they broke our steering knuckle and never took responsibility for it. Then we discovered that the repair we paid for wasn't even done correctly -- they used the wrong bolts (mind you they found a random bolt and cut it off and used it instead), didn't complete the job properly, and said nothing. On top of that, they broke our axle and tried to hide it (picked our truck up pouring differential fluid that had just been changed the month prior) and they damaged our differential sleeve (resulting in us having to buy a new differential) because they kept having to pull the axle out due to mistakes they had already made. We specifically asked if any additional parts needed replacing and were told, "You basically have a new front end." That was simply not true. Critical parts, like sway bar links, should have been replaced during the work they performed. Instead, they left the sway bar links digging into the lower control arms -- the very same control arms they installed. Because they didn't recommend the correct replacement parts for our lift, we're now dealing with another blown axle, plus the already botched bolt work. Every issue we're facing traces back to this shop and no one else. And each time we've expressed concerns, we were met with a nonchalant attitude as if these problems were no big deal. I get it trucks that are older and higher mileage will have issues but you can't point fingers at others when they simply knew what they did was wrong and tried to hide it. If they would have been transparent and honest with me things would be different. I did address them over these issues and they again point fingers and tell us we have a lack of knowledge of mechanics but as we mentioned previously they must be the ones lacking knowledge since they didn't know to replace the sway bar links and left them digging into the lower control arms. We are not wealthy, and we don't have money to keep pouring into repairs caused entirely by negligence and dishonesty. We've spent thousands fixing the mistakes they made, and we have service records and receipts for every issue uncovered after their work. They do not care. They did not offer to help, say sorry, oops, nothing. only played blame game. It says a lot that I wouldn't even trust them to correct their own mistakes -- I'm convinced the truck would come back in worse shape. I've warned others to stay far away from this shop, and unfortunately, we're not the only ones who've had similar experiences. At this point, I don't believe they can make this right, and if necessary, we will be taking further steps. This shop has proven to be completely untrustworthy, and they will never touch our vehicle again. We assure you this review will be met with a defensive blaming response trying to make excuses. We have heard them we don't tolerate excuses you can't blame people for stuff you hid and only you touched. I'm sorry! Just be professional and honest that's all everybody wants.

They got my truck in the day I called, got everything done in a timely manner, the service was…read moreamazing and the pricing was great! I definitely recommend them!

Lone Oak Auto Owner, Lee Fritz finally decided to close up his tool boxes for good.He would like to…read morethank all Customers, Friends and all others for the years of Service you allowed us. Thank You Again.

Had all four brakes replaced. Apparently the drivers front side never got done went bad in 3…read moremonths. Called to see if I had a warranty and they couldn't be bothered. Tried for 3 weeks couldn't get anyone to look at it they Saud they were too busy. Feel taken advantage of

They was good about helping with a ride and helping with a rental because they have a contract with…read morerental enterprise and cheaper to get if you'r car is being fixed there. But I have the same problem still and the same sound and didn't seem like they cared at all what was going on afterwards. So I'll never go back for anything. Not even for an oil change. My warranty company was worse and they are cancelled. To me both didn't provide professionalism of any type

When we needed service Lents was there quickly and did the job well. Very reassuring and made a…read morestressful situation easy to deal with.

Just bought our first motorhome and was the first trip in our 2012 Tiffin Phaeton. Second day on…read morethe road ... about 7 pm .. we broke down on the interstate. Found Matthew who came right out and diagnosed the problem. Alternator and missing Serpentine belt. 38 hrs later due to parts availability...Matthew had us up and running. Can't thank him enough! He was professional, polite and must of all...knew his stuff. Thank you so much Matthew.