We had an amazing time on our cruise. We left out of Miami for our 8-Day cruise to the ABC islands. Been on over 5 cruises with Carnival and they always bring the energy. Gusti was our cabin attendant and was so sweet. MarQ, the cruise director was always so much fun and witty. He made the cruise more fun and I can see why he's in that position. Good was great, but drinks are pricey in my opinion. read more

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I recently sailed on the Carnival Horizon for a 7-day cruise with stops in Celebration Key (Bahamas), Ocho Rios (Jamaica), and Grand Cayman. Overall, it was an average experience with some highlights and a few frustrations. I went during spring break around Easter, and there were far too many kids and teenagers onboard. Unfortunately, many of them were out of control, running through stairways, being disruptive, and showing little respect for others. At one point, an adult even had to call security to help manage the situation because it seemed like parents were nowhere to be found. Because of this, I likely wouldn't sail during this time again. On the positive side, the food was good. I especially enjoyed the Seafood Shack, although they ran out of crab legs by the third day. I was still able to try red snapper, lobster, and shrimp, which were great. The Chef's Table experience was also a highlight, it was really interesting to see the behind-the-scenes effort that goes into preparing meals on the ship. One downside was the debarkation process, which felt disorganized. Some members of my party also had trouble scheduling their departure time through the Carnival HUB app, which added to the frustration. Overall, while there were some enjoyable aspects, the timing of the trip and a few logistical issues made this more of a 3-star experience for m read more

Another flawless voyage on my favorite ship, this time to: Grand Cayman, Jamaica, and the Bahamas. This cruise was all about dining, pool days at the exclusive Havana Cabana, playing in the casino, and climbing waterfalls. Every speciality restaurant and cafe is worth the premium. They take great care of guests with allergies, and offer more gluten-free options than the previous cruise! The chefs at Teppanyaki will cook with Tamari upon request. Fahrenheit 555 is an amazing steakhouse and fine dining experience. Bonsai Sushi, Ji Ji's Asian, and Guy's Pig & Anchor are also worth mentioning. Drinks are made well across the ship but the best margaritas can be found at the Havana Bar. We typically book excursions through Carnival, but during this trip we used a tour service at the port for rides to and from Dunn's River Falls, in Ocho Rios. Beautiful adventure in refreshing natural waterfalls flowing into the Caribbean Sea. It wasn't crowded and we weren't with a group, so we took our time climbing and enjoyed the scenery. read more

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Carnival Horizon...LOVE, LOVE, LOVE! Enjoyed an AMAZING 6 day cruise on board Carnival Horizon. The staff is so friendly. The service is outstanding. The boat is immaculately clean. The activities on the boat are all super fun. My stateroom was so cute. So why am I giving 4 stars instead of 5? The food in the main dining room is good. Guys burgers, Blue Iguana, pizza bar, and Fahrenheit 555 are all yummy, the buffet was meh. We had breakfast one morning and it was good, but the other meals were yuck. Plus, this boat has terrible desserts. I'm not counting the ice cream. That is delicious! Overall though, we had the best time, and already booked our next cruise with Carnival. Hopefully, I will love that boat as much as I loved Horizon. read more

Carnival Horizon - Travel Services Near Me - Miami, Florida

Birthday Cruise for my daughter , suite booked was expecting great things. Boarding easy since we were priority which was nice . Suite was large with walk in closet room for everything we brought. Bathroom was large with 2 sinks and large outdated spa tub . Balcony was large enough to accommodate 4 people. Room stewart Edi was an pleasure to have , he accommodated us when needed. Now the unpleasant things charged for double at bar , when I didn't request it . Havana Bar access was questioned even with wrist band visible, and simply ignored at bar for drinks. Decided we wouldn't go back just hang in general pool area. Guy's Burger ewwwww yuck , food poisoning from Hibachi chicken was bad . Someone's underwear in the couch in suite . Balcony door hinge bend so if door shut to hard , you will be locked out . Visit Pig & Anchor, food placed on wrong table , when server realized it he retrieved and brought to us . I stated that was placed on the wrong table , he simply stated this your order . Bbq nothing special plus it was room temperature somewhat cold . Went to get towels for pool , I handed attendant my card, instead of giving it back he placed it on counter. Debarkation was a zoo , nothing organized, once out terminal didn't know uber pulled up on both sides was charged a wait fee. Overall will return who knows , Virgin Voyages has me wanting more then a over crowded pool area , kids running up and down hallways . And tasteless opitions on the buffet or mystery meat. read more

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Initially I would have given Carnival Horizon 4 Stars. The ships crew was Super & the cleanliness, food, activities/ shows & excursions were great. But when it came to debarkating today it was a TOTAL FAIL... Currently on the Horizon & I have to say this is the WORSE debakation! There was no leadership exhibited for a late arrival. People are missing their flights & no information or guidance given. Currently two (2) hours in & no sign of getting off the Carnival Horizon. I believe leadership shows itself during adversity & at the moment I have seen NO leadership. I hope Carnival will reprimand Captain Nick for the lack of communication & customer service taking place as the customers are getting unruly not knowing what the HELL is going on. Captain Nick has been silent & I hope he is never given another Ship to lead, maybe demoted to Shipmate. read more

Carnival Horizon - Travel Services Near Me - Miami, Florida

One of my fave ships! Love the layout and size of this ship. Truly love the entertainment also. There's a whole movie theater on this ship! And it's affordable to see a movie! The food options and specialty dining are great. I especially loved to parties nightly at the Havana bar when i was on my 8 day sailing. Can't wait to book another 8 day sailing on this ship. read more

We definitely would leave no stars. STATEROOM Attendant Igeedee stole left behind items. We paid our tips, he didn't have to clean our stateroom once during our entire cruise. Carnival doesn't have anyone you can speak to in order to retrieve our left behind items. We contacted customer service the same day we disembarked. How are they still trying to find items left under a bed if they clean the room. I wouldn't cruise with the company or on this ship every again until they hold employees with sticky fingers accountable. It's disgusting that this is how tipping guest are treated, when most people don't even tip let alone tip for services that weren't provided. BE AWARE IF YOU LEAVE ANYTHING BEHIND ON THIS SHIP THE STAFF WILL KEEP IT. read more

I've been on 5 cruises so far. Three Carnival and two NCL. The Horizon is the best ship I've been on so far. It's not just the updated decor, but the layout, and the food and activity options offered. If you have the money to fly to Miami and get a hotel, it's definitely worth it! read more

Carnival Horizon - Carnival Horizon - Travel Services Near Me - Miami, Florida

I have been on several Carnival Cruises this was my first time on the Horizon. This was a 8 day cruise to Aruba, Curaçao, La Romana and Amber Cove. All of these ports were great and we took a tour and ventured out. I had an OceanFront room on the 1st floor room 1389. The room had 2 bathroom, one had a sink and shower and the other had a sink and tub. The bathroom with the sink in Tub smelled like mildew. I wiped it down with Lysol sheets but the smell Re occurred so I left that door close and did not use that bathroom. The food on the ship was pretty standard. I always sit in the dining room for my meals breakfast and Dinner so basically it was okay. The dining room staff were very attentive and they were working hard. We went to the steakhouse and the aroma was awesome. The food was welled prepared and delicious. The piano room is connected to the steak house so they open the divider and we had live music. The Japanese restaurant was really good too. The food was welled prepared and awesome. We really enjoyed the presentation. The entertainment especially the Love and Marriage show was impossible to get into the theatre to see the show. One of the comedians was so boring I fell asleep during his set. They really need to work on the entertainment because it was awful on all levels. Drinks were pretty good if you stayed away from those sugary drinks that were wasted calories. This wasn't a bad cruise ship but Carnival really need to do better with the entertainment unless they are lacking on the entertainment to get you to go into the casino. I am not sure if that's the case but who knows read more

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I'm not sure about the bad reviews but we enjoyed our time on this ship. Leon the cruise director was great. Housekeeping was pleasant. Minn kept our room tidy and responded when we needed anything. The lunch buffet was okay. Some days the food was great and other days it wasn't. Guy's burger bar was a big hit though. Dinner was okay Goran was more than accommodating on our dinner hiccup. Our dinner crew was Rachel, Catherine, and Akbari made dinner pleasant each night. The food at dinner was good except for one night. Onto the activities, we went to the Havana Club, comedy show, art show, Dr. Seuss slides, casino, and the kids did camp ocean. I have zero complaints. Everyone in the party enjoyed the activities. The bar drinks were pricey but I kind of expected that. I would sail on the Horizon again. read more

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If your ok with room service never arriving? Also keep an eye on your charges . If you see any charges they will send you to that area to discuss not front desk. The Dinner in the main room is a shot in the dark. It's just not worth it. Try another cruise line like Norwegian or virgin cruise line. read more

It was a fun ship. Carnival obviously isn't a luxury experience, in comparison to prior cruises, but it met expectations. The smart elevator software could use some tweaking. read more

We just finished our first cruise! 8 days to the ABC islands and I just have to say, that was a TRIP OF A LIFETIME!! We had an incredible time!!! I will absolutely be coming back again! read more

Carnival Horizon - Carnival Horizon - Travel Services Near Me - Miami, Florida

This ship is what in these days a medium sized ship . I have always been on smaller ships and prefer them over my experience on the Horizon. The layout of the lido deck I really didn't like the balcony stateroom I had was pretty nice. The dining experience was very bad unless it was a extra cost restaurant the steak house was delicious and the Pig and Anchor was also amazing. The Guys Burgers is the only no extra cost food that is really good. The elevators on this ship are not good so you better like taking the stairs. The casino on board was a bad experience. The bar staff and room Stuarts were very good but some of the other staff were not as friendly. The on board cruise activities not that great. The shore excursions were not the best selection I had ever seen . The air conditioning on this ship was not great either especially in the common areas. read more

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I'm giving a 3 star because the ship Was just not up to the standards like the last two. The room was noisy and we had to be moved when moved our television and door never worked. We actually went into our old room to see if the account was still on the television and it was given to another family. The staff was nice in the spa, alchemy bar girls were awesome and Peter in customer service. Room cleaner was good too, but that is where it ended. Most of the staff were rude and unfriendly. Very opinionated and thought they knew everything even when they were wrong. The casino host was awful she was arguing with me about my cabin number and I only received $5 in free play after accruing 13,500 points I had to ask for something and I got a $100 for photos. I gave everyone who I thought should receive a trip Cash and that was it. read more

We were celebrating our 35th class reunion on the Horizon October 6-12th We had a great time our guy John who took care of our room was amazing and our waitress at the late dinner was very attentive.We had the Hands down best Cruise Director ever ( Georgia) but we were disappointed that we had an Havana room ( Gold Status) but the furniture was very worn I know they take thousands of trips but about every 3 years maybe the furniture should be upgraded read more

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Set your course for adventure! We have sailed around the world several times and on carnival cruise since 1985, and I've never had a bad experience. We sail many cruise lines and actually have never had a bad cruise....... anywhere! This beats snow anytime! Bon-voyage! read more

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My family thoroughly enjoyed our vacation with a few issues: The food was horrible. My balcony room was nice, however my bathroom had the worst urine smell imaginable every morning. The staff did nothing. They called every morning to send a staff person only to verify and confirm that yes there is a urine smell present. It was aggrevating, and frustrating. The ship is very small, after day 4 I became very nauseated from the boats constant movements. I wouldn't recommend Horizon. read more

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Worst cruise ever!! They got the pre paid excursions wrong not once, not twice, but 3 times!!! Then they cancelled the excursions at the last minute!!! The service in the dining room was awful! Food was bad and service was very slow!! 1 1/2 late getting off the ship due to the crew being completely disorganized!!! Never will I recommend Carnival Cruise lines!! I have done many cruises on Royal Caribbean, Celebrity, Princesse and Viking!! Never have I ever seen a cruise line so disorganized! Spend your money somewhere else don't go Carnival!!! read more

Ok let me start by saying this is my first cruise but i have traveled alot. I can say i am not a cruise person. I think Carnival did a great job. The service was outstanding and cookie the director had a great personality. It's just not my cup of tea. It was alot of ppl everywhere you went. I'm not a buffet person and when i went to the restaurant, it was still a bunch of ppl. The food was mediocre although i did enjoy Guy's burgers. They have plenty of activities for everyone but since im not good with time i missed a bunch. Overall, if you want to take the thinkwork out of traveling this is for you. If you dont like to be rushed or if you have a issues with time i say pass. read more

Carnival Horizon - Travel Services Near Me - Miami, Florida

I love this ship. I am amazed time and time again. I actually have never had a bad experience. Carnival has always amazed me and I have yet to be disappointed. read more

Carnival Horizon - Travel Services Near Me - Miami, Florida

Day 1: (check-in process) Was as smooth as possible considering the number of people. The waiting in lines was understood but the staff was rolling people in. Food: Seafood Shack #216 We waited 30mins for food, nobody said anything and when we inquired was advised there was an issue with the grill. Took another 24mins to get food to the table. Crab cake sliders: (highly not recommended) Half fried, no flavor, topped with red cabbage and carrots. There nothing in the mix take like crab or seafood. On the side you get fries. My plate had 14 fries. Fish and chips: (babe said it was alright but not like a fish fry) It was like Gordon fisherman from the box with fries. The way it look to me, don't waste your money at all. Day2: (Day at Sea) Lazy day, shop and drink.......we have the drink package sooooooo 15 per day are to be had!! Caught a few shows and then the bar life (shots shots shots) Casino lawdy sat down and hit for 444.20........Cash me put coach...lol then I got my drunk bestie to the room I went bad and dropped to much to say only to recover 120.00...... I am sick of the Casinos!!! Watch sale......yup he got a new Invictus for us...love love it.... Khan is a mess (sales guy) Day3: (Jamaica) Booked through carnival - Dolphin Cove Tours Buggy tour adventure- you will get wet not soaked Giide- NaToya She was fun and good vibes She took me and babe to get food (Yaaman) we inhaled it before I could get a photo. But it was delicious Back on boat: Dinner time..... Ferenheight 555 Everything delicious.....do not buy the bottle of wine Watch pick up, yayyy it needed 2 links removed. They removed one. It was big took it back the sales man tightened it up and now it fits perfect. Deli shop: do not go at closing. The BLT was delicious Day 4: (Grand Cayman) Take your passport...you can get it Stamped at the port.....didn't know until I was off the boat. Due to the water levels, you dock at sea and get a water taxi to the port. It was rough on the way back. Grand Cayman by land & Sea Tour (by carnival) do not waste your money. The guide Paul (Majestic Tour means of travel for tour) had limited history of the country. The mini submarine to explore the sea life (fish, turtles, sting rays & ship wrecks). Now let's get into this barn boat!!!!! It is small and they pack it only 3 small fans 2 were working only... the tour guide was Brandon (from Jamaica). He was knowledgeable to someone that has no prior knowledge. Paul took us to a public beach for 15 mins......yea it's a NO for me and Bae. Next stop was to shopping to buy gifts....smdh! It was so small and overwhelming that it was hard to select anything. Paul suggested "Big Black Dick Seasonings and Hotsauce" yup this store had it we got it and headed back to the bus. Then we are off to HELL!!! I am such a mom....mailed my boys a post card from HELL.....(I have to research the location for why it's called HELL...lol) Stopped for shaved Ice.....was delicious but you create your own mix....I didn't use enough mix....smh Back on Board....the was rough return but we made it right in time, it started to POUR and storm Babe said it a seafood restaurant on here let's go.....I am all it! Yeah nothing, back to the seafood shack....crab legs, shrimp and lobster roll. So disappointing that lobster roll was pictured as a 6in sub roll. They gave you a mini bun 3in and a tablespoon of lobster filling for the roll. The crablegs and shrimp were surprisingly good. Day 5: (Day at sea) Lazy day....in bed until 515pm not made either.... made it to dinner finally in Sunrise Restaurant. My food was good Salmon grilled broccoli and mashed potatoes. Bae got chicken breast (size of a infant palm) broccoli & roasted potatoes (3 pieces each)....the funniest thing ever. The Latin show was nice (liquid lounge) and the concert at RedFrog Pub was nice. Bae loves music and all types so he was in heaven! Day 6: (Get off) Out by 0830hrs no matter what....lol Overall things: Carnival gratitude fee they charge 74.50 per person. This fee is for you using their restaurants they schedule you a time for. We didn't use it, so we requested our money back. There was a boat full of kids and the number of fights on the ship were unreal. When reported to staff they seemed unconcerned. Call to room service or the front desk was an epic fail. No answer or you were hung up on. This is my 7th trip with Carnival yet my last for a long time. Our stateroom guy was the best....we laughed the entire trip with him. Sunrise Band: Good performances all week Happy Cole: very good for PG13 and R shows We enjoy all of his shows for the week read more

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I really Hope Carnival is reading this. Where to begin, let's start with the service in the main dining room. Our first night we were seated at a table for 4. We didn't mind at all even though there was 16 in our group. After a few minutes they came over all confused and couldn't figure out the seating. They finally moved us to a big table, which had a high chair for a baby. We informed them we had no little ones in our group. Well, that confused them more. Moving on, we finally after almost 90 minutes, finally got the first part of our dinner. After that, another 20 minutes for the main. Unsure if this was their first serving or what. And as for the food, have for sure had better on other Carnival ships. Now for the biggest issue, I have lung issues from 30 plus years of the job I held. We entered our room, 9314 and it reeked of cigarette smoke. Mind you, these are supposedly "smoke free rooms". Well I woke up EVERY morning with severe headaches and burning sinuses. I addressed this to "Guest Services " and my cabin man. All they did was cover, or tired to cover it up with a spray. Still headaches and burning sinuses. I addressed it numerous times, after the 5th day, they replaced the shower curtain, main curtain and shampooed the carpet. Helped a little, but still headaches every morning. I was hoping to be moved, but they never offered. Come to find out, a couple down from us was moved, but they made me suffer feeling like I was in hell every morning. We have been traveling for a over a decade on Carnival Cruises and others. We stopped in 2018 and had a few planned when the virus shit it down. We have never been so disappointed in a cruise. Already canceled a January Cruise with them, before we left and have another BIG one planned on August for a 10 day Greece and Rome cruise. At this time, we are reevaluating and going to check into other cruise lines which is sad, out of the 13 cruises, all but a few have been Carnival. I'd have to say to Carnival, if anyone smokes in a cabin, kick them off at the next port and fine them, not the $500.00 fine you supposedly enforce, you need to up the game! Added are some pics of the damaged caused by the smokers. And smokers, it is your choice, not mine. And I'd say 99% of smokers are courteous. Only took this one to ruin our cruise stay, I say stay, because the ports where awesome! read more

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Sailed June 4-June 10 Ocho Rios, Grand Cayman, Cozumel This was our 4th Carnival Cruise and I honestly wouldn't have gone back on another Carnival Cruise had it been our first. The food was eh... definitely nothing to write home about... with the exception of the hibachi restaurant you pay extra for. We had a cove balcony (room 2378) and it was disgusting dirty. Whatever they were washing on the higher decks constantly flooded our already gross balcony so we couldn't use it. The curtains in the room were broke. Our room attendant was not very attentive and our room was not serviced other than the bed being made. One day on the cruise he apparently to be intoxicated talking to us. Various places in the ship leaked from the ceilings. We had charges to our account that were not ours and had to request multiple times they be fixed. My husband bought an expensive watch that didn't work and we returned it an hour later and the salesman never refunded it. When we went back a third time he told my husband he was trying to find a new watch to replace it. They eventually refunded it. Entertainment was entry level at best. The staff poorly enforced rules. People were smoking in non designated areas, pot smoking all over the ship, physical fist fighting between passengers, drunk underage teenagers.... Definitely do not recommend the Horizon if you have a choice of ships. read more

They should have an option for all-inclusive packages. Paying for everything extra while on the ship is ridiculous. Charging $5 for the onboard messaging app is an insult. Waiting in line for over 45 minutes to get pizza is crazy. Waiting for almost 2 hours for seafood orders is ridiculous, especially when the app says 30 minutes wait time. read more

This experience was beyond amazing, but there were some flaws. Keep in mind this is my first cruise so I am not sure what is common and what isn't, but I know Hospitality. So first the positive: Let's start with Jamaica. You MUST get the blue hole, tubing , and zip line excursion! Our tour guide Denise and driver Captain Kirk were phenomenal. They educated us while on our way to the place. They told us what to expect and how to prepare. The picture la show exactly what we experienced and it still does it no justice. The next was cayman, My friends and I did not go to an excursion, but did go to the public beach. It is better than the first beach they try to take you. We were a group of 8 and paid 15 dollars for two chairs for all day. Bring snacks and alcohol!!!! Now Cozumel Mexico. This was by far my favorite tour. Jose our guide was Knowledgeable and loved what he did. Definitely a life changing experience. Now for the bad: It all started with making the reservation and trying to upgrade. They almost lost our entire reservation and it took hours to fix it. When we got there our room smelled like rotten water, there was someone else's trash. When I went to speak with guest services they called my Stuart, but the next day he confronted me about it. Like what the hell, you don't do that. Well atleast the way he did was just unprofessional. The room looks better online than in person. Service is horrible but that might be due to the short staffing read more

Carnival Horizon - Cruise ship - Travel Services Near Me - Miami, Florida

Loves the cruise! Stayed in the Havana Cabana section! Loved it! Will always look for this type of cabin! Loved having our own pool and bar until 6 Each night! Great room service and overall wonderful experience read more

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Went on this ship for the first time ever I got the special vip Havana area thinking it was going to be a trip of a lifetime for my sisters birthday. To my surprise it was the worst cruise I have ever experienced. The room I paid 1,700 a person had MOLD!!!! My sister was sick. We also had so much noise in the room from doors slamming all hours of the day and night. We told the front desk about the mold to be told they have no other rooms available. They came and put chemicals in the room to cancel out the mold which made my sister so sick to the point she needed oxygen and had a major panic attack. So get this one!!! All of a sudden and this is our 5th day on board they suddenly have another Havana room available which did not have mold thank god but still had noise. These people lied to us disregarded our issues for what? The customer service on this ship was horrible. We had also taken an excursion that we wanted a refund for because it was terrible which is a whole other story. I will never go on a carnival cruise again or recommend to anyone. Good was like cafeteria food. Just a really bad experience. They gave us a little money back but not nearly enough to make up for the horrible experience we encountered health violation read more

The ship is just way too hot to be comfortable. I don't think air conditioning is working in any public areas or my stateroom. I didn't have this issue with other cruiselines. read more

We love this ship The Carnival Horizon is definitely in a class of its own! We've been on it twice and enjoyed it both times! We only cruise Carnival do to it being more relaxed, affordable, family friendly, and flexible. The time and effort put forth to design and run these ships is spectacular. We usually cruise 3-4 times a year and always choose Carnival! See you soon Carnival! read more

Carnival Horizon - Stateroom door - Travel Services Near Me - Miami, Florida

Just got done sailing on the Carnival Horizon. Drink package was terrible ( they were out of a lot of items with no alternatives ). No credit or refund on any of that type of stuff. We were supposed to get a refund on the crystal caves shore excursion and only got 3 of the 4 tickets refunded. Getting ahold of customer service after the sailing is a total nightmare.. you can only send a email and up to 10 business days for a response. No sort of partial refund, credit or discount for all the hassle. The WIFI on the ship was terrible having to eat all of our parties batteries because we had to enable auto rejoin ( it would disconnect every couple mins ). I guess Carnival no longer believes in customer service so will be looking at a different cruise line for my next adventure. read more

This ship and its crew truly epitomizes Carnival's slogan of "Fun Ship". While their ships may not be the most luxurious or have the best food, the staff on Horizon are first rate. Kudos to Mike (cruise director) and his team, Ahmad (stateroom), Leonard/Latoya/Aliona (Meridian), the Spa staff that provides sunrise stretches and spinning, and the guys that serve Guys Burgers! Our party of 13 thoroughly enjoyed the amenities on board as well as the shore excursions. Party, party, party! My only issue was there were not enough washer/dryers/ironing boards to support the demand. As Arnold would say, "I'll Be Back!" read more

From the very first night, beginning at 2:30AM & lasting until around 6:00AM, we would be awake due to the loud noise above our room. The noise included metal on metal clanging, utility door above us opening, heavy items plopping on ground, items on wheels being rolled across the floor. This continued EVERY NIGHT and was not addressed no matter how many times we complained. Guest services advised us they know this is an issue on every single voyage and nothing they can do about it. read more

Amazing time !!! Cookie is the best cruise director, the staff is top tier. Can't wait to return to Carnival Horizon.

My cousin and I did the 6-Night Western Caribbean itinerary Sep. 15-21, 2019. It was my first time cruising with Carnival and while it's not my favorite cruise line, I still did have an amazing time. We had a balcony stateroom and it was nice and was plenty spacious for the two of us. I will say Carnival has the best entertainment out of the other lines I've sailed with (Disney & Royal Caribbean). The food in the lido deck buffet was subpar in my opinion and didn't really afford a lot of options for a vegetarian such as myself. I don't want to eat salads every day. Cookie, the cruise director, made this cruise the best I've ever taken. I had been wanting to sail with him after seeing him in people's vlogs on YouTube. It was such a wonderful surprise when I found out he'd be the CD on my cruise. I'd happily seek out his assignments to cruise with him again. read more

Christmas Cruise on Carnival Horizon...a girls trip. Our room was on the 14th floor ...the balcony Spa Room. Robes and slippers were waiting for us. With our room we had unlimited access to the spa and gym. The room was clean and well maintained during our visit. The ship is state-of-the-art...facial recognition for on boarding. To save energy the lights needed your room card in order to stay on. So when you are not in your room the lights are off. Having your room card in the light slot by the door was an advantage, as you knew where you card was and you took it on the way out the room. It took a few trips to get accustomed to the elevators. The are no floor buttons on the inside of the elevator. You select your floor from a central hub outside of the bank of elevators and you are informed as to which car will be going to your floor. For dining we did not go to the formal dining room. We did the buffet and taco spot for our entire trip. The food was fresh and tasty. We were able to eat health with a wide variety of options. My only complaint was that the food labels at the buffet needs to be more descriptive, and transparent with regards to ingredients. I did mention this to the Buffet Area Manager and she was receptive. She offered me to have the chef make a dish especially for me. I told her that there was no need for that as there were other selections that met my needs. There is no shortage of food. There is food 24 hours a day for the duration of the cruise. They even have midnight buffets. We took advantage of the spa. We had facials. Hot stone massage, pedicures and acupuncture. There was additional cost for these treatment but it was well worth it. The staff was friendly and they know their craft. What I really liked, was that there was places to relax on the main deck and else where on the ship. If you wanted entertainment while relaxing they had that for you. If you wanted quiet while relaxing they had that for you too. The 15th floor was an adult only area.....very nice. Overall we had a good time. It was Christmas and Chanukah and there were a lot of families with kids. We did not mind as we were easy going. The excursions were easy to book and they were well organized when leaving the ship and while on Island. Our itinerary was Grand Turks, Dominican Republic, and Paradise Island Bahamas. The ziplining in DR was epic! Cruising is not for everyone and if you are an uptight person you will find fault with everything and blame everyone. We wanted to relax and enjoy the sea and water and that is what we did. The staff made our cruise even more enjoyable. read more

I believe the Horizon is Carnival's newest ship as of this writing, a fact that played a role in our decision to book this cruise. Carnival now uses scheduled embarkation times in one hour windows. No big deal if you show up later than scheduled, but don't try to show up early! Using this system, from curbside to cabin, is the quickest system I've seen to get people on board. Have patience with the elevators when first getting on board. With this system, there is a screen outside the elevators that you tell where you're going, and it tells you which lift to use. It seemed to be overwhelmed or malfunctioning upon embarkation, but it eventually got us to our floor. From that point, the elevators worked quite well, even when loads of people were coming back from shore excursions. Our cabin steward was first rate, with an incredible attention to detail. I swear, that guy could move through walls, as quick and effortless as he made his difficult job look. Our wait staff was good, although they had to be prodded into removing unneeded glasses and dirty dishes. There were nice views of the bottoms of lifeboats out the dining room windows, which indicates to me a bit of poor design on the ship builder's part. Dinner was a rotating menu of offerings that ranged from awesome to inedible, with the inedible fare usually coming from the children's menu, to include, but not limited to, pizza and chicken nuggets. These were very poor quality, to the point that they were not edible by the time they reached the table. Fine by me, as this forced better, healthier, options to be had off the regular menu. Still, 1/4 inch thick prime rib isn't quite "steak" as I know it. It would have made a good Philly cheese steak though. ;) The stage shows were a bit lacking, but there were awesome ones to be had, just not every night. All things considered, we had a blast on board Carnival's newest ship, and look forward to doing so again. =) read more

We just got back from an 8 day cruise. Staff was amazing ( especially cookie ) .. food on board was ok but nothing great. Aruba was nice but we stopped in La Romana and that wasn't that great because it's to unsafe to walk around. We did have an issue and guest services and security did not handle it well. Guest services was very rude and unprofessional. We had a family in a cabin next to us that had a small child. This child would scream and wake us up at 1am and 3am every day for 7 days. I finally got tired of it and knocked on their cabin door. They got upset and called security who I had to explain the whole situation and they did nothing... it was not a pleasant experience and I should not have exited a cruise tired. It should have been relaxing and was anything but that when you only get a few hours of sleep. read more

GHETTO!!! No seriously the staff was amazing. Loved loved loved the workers on this ship, but let me tell you. I don't know who's family reunion it was but there was fights, rude people, the whole ship smelled like marijuana. The children run around wild while their parents go to the bar and get trashed. I hate to give such a bad review because I felt like it would've been so much better if they didn't let people get away with acting like this on the ship. read more