Great food, Chef Nick's team did an amazing job. My ultimate club was fresh and delicious, my sister had a medium burger cooked to perfection. Everything was hot and fresh. The pretzels and beer cheese were to die for! The atmosphere was fun and enjoyable, we had a nice family visit with our family from Ohio! read more

Excellent local flare and hospitality. Had a multi-patry burger sans bun and sides. Cooked perfectly and was most tasty. There had been a freak snow storm just before I arrived in town but they were there to feed us as soon as safe passage on the roads was restored. They were running a slicked down menu for ease on all. Well done folks and thank you. read more

Customer Service- 10/10. Ambiance- 10/10. Cleanliness- 9/10 (tables were sticky). Food- 6/10 (burgers and fries were good, chicken alfredo was decent, Cajun shrimp pasta wasn't that good in terms of seasoning and flavor. The Cajun flavor wasn't there I could only taste the onions and bell peppers.) Overall a 7/10 experience read more

Carolina Ale House is always a great place to grab a meal and catch a game. The food came out hot and fresh, the wings were flavorful, and the drinks were cold. The staff was friendly, attentive, and made sure we had everything we needed throughout our visit. The atmosphere is lively without feeling overwhelming, making it a great spot for family, friends, or game day. I'll definitely be coming back! read more

Came in pretty late to the bar because it was one of the only few places open. It wasn't too busy so it was understandable that the bar tender was talking to their regulars and wasn't aware of new people coming in. Waited a bit and was able to get my order in. I asked for no cilantro and no onions on my steak taco and the bar tender put my order in. I didn't see anything on the receipt saying no onion or cilantro so I asked her again if she put in no onion or cilantro and she confirmed and said that the cooks will know. I got my order and went to work. Tried to eat in my car before work and lo and behold there was cilantro and onion. If you have any food preferences or dietary restrictions just make sure to double check your food after you get it. I'm sure it was a simple mistake but it was worrisome because I had double checked with the bar tender prior to it being made. read more

Carolina Ale House - Steak taco with cilantro and onion after asking for no cilantro or onions. - American Near Me - Jacksonville, North Carolina

We drive past here a few times a week and kept saying we need to try it, finally, we did. We were generally pleased with just minor things we did not like. This is a sports bar like you find in most cities, someplace for better pub food, larger groups, and tons of TVs everywhere. Pros: Faster service, friendly staff, tons of TVs playing sports I've never even heard of along with all the typical stuff. Great playlist. Cons: Way too much salt, on everything. Too loud, I don't like any place where you have to yell at the people sitting across from you or next to you. It's not a dance club, it's a restaurant and bar. Because of the music volume, I would not bring business clients here because I go out with vendors or clients to talk to them, not yell at them. If your into loud music in the middle of the day or a date night it might be fine for you. But otherwise a great option if you like restaurants like BJ's Bennigans, Wild Wings, or Fords. read more

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I want to give a special thanks to Tatiana, Devin M., and Kelly for their incredible service, patience, and professionalism in making our Hail and Farewell a successful event. They went above and beyond in ensuring over 40+ people's orders were received and served in a rapid succession. I hope when I return they will be there because I know I'll be in good hands. read more

We've been going here for years. It is never super busy or loud, except on evenings with football games. But those nights, we eat on the patio, with fans in the summer and heaters in the winter, and it's always nice. Super kid friendly and the waitresses are always lovely, kind, and helpful. For example, they brought me a sample of soup last time I asked about the soup of the day, clam chowder, to see if I liked it before I ordered. Everything we have tried has been fantastic, mostly. It's affordable, great food, good atmosphere, and there's all varieties of food: southern, BBQ, salads, tacos, burgers, chicken, seafood, pasta, and more. The brisket isn't our favorite, nor is the French onion soup or French dip, but they just put their own unique spin on them. Everything else we've tried has been delicious, and their ranch is sooo good and blue cheese dressing is so thick and full of blue cheese. The salads are PACKED with toppings and so tasty, and the spicy fried chicken sandwich is stupendous as well. We come here often, and recommend it to everyone we know. read more

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Now our waitress was great, really great lady. The place stinks and definitely needs a deep clean. The food was mediocre at best, think chilis. I think the hardest thing was just how BAD it smelled like a middle school locker room. From where we sat we could see the kitchen and the food coming out. What was gross seeing them stack plates and plates on top of each other. A lot of the staff stood around the kitchen and just talked instead of actually waiting on tables or running food. I think it was a manger, she was wearing all black and I tried to grab her attention due to finding hair in our food and she just continued to walk by. Another waitress stopped by and informed us there is an issue with the cups and they just "occasionally break and fall into the food so not a big deal, but got me a new one" read more

Favorite place to meet people. Service was a little slow but I got to spend more time with the people I met!

Not a bad place for pub grub. Standard sports bar feel. Plenty of parking. Service friendly but disjointed. Nice tap list. Food was decent at reasonable price for quality. Kid friendly. Not a destination but acceptable option in area. read more

Friday night and the place is busy. The restaurant appeared clean. Was in the outside section (omg was it hot- they need two fans on the outside porch for NC humid days) and it was clean. Servers are polite and friendly. Tried to get a drink at the bar and she saw us, but I still had to call her over. Ended up deciding to have supper inside. Hostess was nice and friendly. I got the French dip that came with onion soup. I truly enjoyed the soup. It has a wonderful flavor with just a hint of sweetness. The sandwich was brisket, grilled onions, Swiss, provolone on a nicely toasted hoagie roll but it was just okay. It did not come with Au Jus. I guess they wanted us to dip it in the onion soup. No. The meat was chewy and though it looked good there was no real flavor and very little cheese and onion. $15.99 I took half of the sandwich home and cooked up extra onions and added cheese. It was still not that great because of the meat. My friend had the Philly Cheese and was not impressed. Looked good but not enough cheese and it was missing something, mayo? My friends have been here before. Me, first time. They did not like the meal last time but gave this place one more try. We all agreed that we would only come back for the soup. Sorry. I do like that they state on the receipt suggestion tips and that it is based on the total before tax. read more

Carolina Ale House - American Near Me - Jacksonville, North Carolina

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4 Stars based on the sports bar type establishment. We've been to the location in Raleigh NC and this one was very similar as it is a chain. Plenty of parking as it is in a strip mall area. Tons of TVs in this large pubby\sports bar. Large selection of draft beers & special cocktails. Food is pretty good and standard: wings, burgers, wraps, salads, sandwiches. Plenty of apps to share. Staff is OK to good. Friendly enough. This is a chain like an Applebee's so staff can be new to the game. But it is what it is. Carolina Ale House is a good bet to catch a game at any location. read more

Carolina Ale House - a group of people watching a game on television - American Near Me - Jacksonville, North Carolina

Service is great. Food is alright. The side salad was pretty fresh. The Nashville hot chicken sandwich is huge. Smothered in sauce, not crispy anymore, but still tender on the inside. It seems like they fry the chicken and then pour the sauce afterwards, so it's soggy? The dry rub wings have so much potential (cooked really well) but some of them were really salty. Finally of course the pretzels are so good with that spicy pub cheese. read more

Carolina Ale House - Side House Garden Salad - American Near Me - Jacksonville, North Carolina

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Excellent service, she was very attentive, funny and never let us go without a thing. The food was great! The Pub Burger was juicy and the special sauce great. The Steak Frites had the most amazing verde sauce. The Aged Ribeye was very good and cooked perfectly. The atmosphere is sports bar for sure. Pool tables and cornhole boards were available. read more

I came here for an event on a Thursday evening! Plenty of parking available. We were in the back room which was spacious and nice. It was a little dark. The menu was large and had many options. Lots of sandwiches, salads, and tacos and other things. The waitress was very nice and did well with the large group. I ordered the tacos a with fries. The tacos were a little cold and I wish they had more sauce. Very average food. Prices were normal around $15 for 3 tacos. I guess I would try something else if I came back read more

Carolina Ale House - American Near Me - Jacksonville, North Carolina

Underwhelming. Cajun shrimp pasta has horrible sauce was curdled and broken shrimp were burnt. My son's pizza had hair in it. Service was so slow. It was not busy at all and still took over 20 mins to get food. Best part was the tvs. read more

My family and I were in town and we were looking for a place to get something good to eat. The atmosphere here was awesome. We loved the idea that we sat inside, but all of the windows were open. However, the food was just OK. Nothing to write home about! I got the brisket and I found that to be a bit dry. The flavor wasn't bad but it was still dry. My husband got the tunable and he really enjoyed that. I also ordered a spicy margarita and I enjoyed their bacon inspired rim, but the drink itself was just a bit too sweet for me. The spicy margarita also was not spicy at all! We are from Arizona so perhaps we are spoiled when it comes to good spicy margaritas! Overall, it's a convenient place to our hotel but I'm not sure that I would return. The customer service was good though. read more

Fried chx pasta was undercooked, smallest piece of chicken, and service sucked. Then they come around asking for tip starting at 20%

Not only were we welcomed by the friendly staff into the Friday night busy, festive atmosphere and seated quickly. My hubby even received a cheer for his Philadelphia Eagles Shirt. They also have several options for a vegan . The waitress was excellent navigating our dietary needs / wants. Michaela is a She shine read more

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This was our first visit. Fun decor and friendly attentive staff. Big bar menu with delicious non-alcoholic options. We tried the Blackberry Bliss and Watermelon Breeze. Both were delicious. I had the Varsity Burger and it was a perfect medium. I like the beer batter fries, but they were not even warm and the serving size was small. read more

Boyfriend and myself went here for dinner recently and we will not be returning. Both of our meals were overcooked, tasteless and presentation was horrible. Service was slow to say the least. Only thing I would have considered decent from our experience was the glass of wine I ordered read more

The food was amazing. The service was awesome. Everyone was soo friendly and attentive specially Nikki the manager that night. We will definitely be back our server Ashley was awesome, props to her. read more

It was a work thing that brought me here. Loved the out door seating. Staff was great. They only had garlic stuffed olives for the martini -meh- The wings I got had amazing flavor. However they were not cooked hard enough. The frickles were good. I would go back. Just need to try something else. read more

Carolina Ale House - American Near Me - Jacksonville, North Carolina

As soon as I came in ,I was overwhelmed with being hot and my wife had to take her sweatshirt off to even be bearable. I notified Cheyanne to get the general manager Tabitha to help us with how hot it was in the restaurant and they both helped me immediately and cooled the place immediately and served us way over our expectation! Will visit again read more

Carolina Ale House - American Near Me - Jacksonville, North Carolina

I never leave reviews decided that something had to be said. Went in had a server honestly the worst service food took forever to come out. Never came to check on us. Stayed at the booth and talked with her friends. Forgot the drink I ordered, food took 45min to come out watched a whole half of a college game. Might have better luck than me but ask for someone else, go to Bubba 33, Texas Roadhouse or Cheddars not worth it read more

these ppl clearly can't read online I requested utensils and dressing and neither was placed in the bag I had a dry ahh salad with no fork. Food was ok but they only gave me a scoop of rice and put the sauce that comes wit the meal on top of my bed of rice which is super unsanitary and turned me off. You eat with your eyes first but other than that everything else was straight the croutons are homemade and taste good read more

Easy to find, diverse food menu, beer menu is long, but mostly your basic beers. Service is okay. All of our food orders came out wrong, server was unwilling to fix the issues, and we never even got water. This place has potential, but a little effort needs to be put in. read more

I normally don't post reviews but I felt inspired to on my most recent visit to Carolina Ale House. I sat at the bar and Kristen the bartender was so on point and had stellar service. I appreciate her awesome level of service and professionalism. Smiles and warm welcomes are always great to receive! read more

DoorDashed so I can't speak to service or ambiance. What I can say is my husband inhaled his fish tacos -and he liTerally winces at the concept of fruit (mango salsa) with protein. I've been very unhappy with food in Jax for 3 years but tonight that Varsity burger made me vEry happy. Portion sizes are better than most places. I totally will order again. And hope to go in person in the future. read more

Big menu for food and drink. Nice portions and well seasoned. One of the better chain places in this area. Bartenders are great! Super fast and friendly service. Always a must stop when I'm in town for work. read more

This place is IT!! The staff especially, Adryanna and Tati took care of us and brought us or food and drinks quick and fast! They both brought the vibes! read more

This was just today's experience. Not that ale house is always like this. I am a delivery driver. I have picked up many orders from this location. Sadly, only 1 time was the food even done. Today's experience went as follows. I had an order to pick up for a guest. I went online and ordered a to go chicken strips with fries. Figuring mine be done by the time I dropped off my delivery order. I entered and had to flag someone down as no employee was waiting. Orders weren't done, so I waited. And wait some more. Finally, after about 10 minutes, my order, which was placed after my delivery order, was completed. Then I sit with my hot food and wait for another 25 minutes for my guest order. In total, I waited way longer than needed. By then, my personal food was cold. Yeah, limp fries, yummy, right?! I was more worried that the guest who had Placer her online order through a delivery service was mad at me due to ale house time. I was told by the employee who handed me the food that there was only 1 cook. CLOSE online and mobile orders than. Don't wait for peoples time. It cost money. So here I sit eating cold chicken strips and limp old fries. read more

Food was good but not over the top it was good don't get me wrong but nothing really stood out to me with was just basic read more

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Trying to pass off catfish and grouper is crazy. The food was good if it was labeled as catfish but soft 1/4" thick filets with a slight mud taste aren't even in the ballpark of grouper. Do better. Otherwise service was great and so was the ambiance read more

Nice Sports bar grill vibe. Bathrooms are well kept and staff is friendly and professional. The food is delicious. I am a sucker for Buffalo Chicken Sqndwhichs. This did not disappoint. The fried picks and cheese curds were great appetizers. We were celebrating a birthday and they offer a free dessert. We had a lava cake. It was good. read more

Carolina Ale House - Buffalo Chicken Sandwhich - American Near Me - Jacksonville, North Carolina

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My Mr and I came mainly for drinks. We saw that there were covered patio seating. We wanted to sit in the bar section because of the great weather. Carolina Ale House has 40+ beers on tap. Great selection of craft beers! They offer flights of 4 for $8.00 (3 oz. pours). We decided to get pints of beers. We ordered: Lone rider sweet Josie brown brown ale White street kolsch Funky buddha pineapple beach blonde ale Papa Lou's pale ale (Carolina Ale House exclusive) We got hungry so we decided to get an appetizer- bacon ranch fries which was delicious! Our server was super friendly and efficient. Great service overall! They also offer happy hour starting at 4:00 pm. My Mr and I really enjoyed our time there. We will definitely back! read more

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It was Friday night. The wife got a mean hankering for Cheddars but that place was packed so we came here. We have lived 1.5 miles from Carolina Ale House for the last 11 years and the last time we ate here was about that long ago. Long enough to forget why we do not eat here. I attempted to order a ribeye but they were out of ribeye amongst several other food items. I settled for a sirloin and was told it was the last one! This was at 8pm on a Friday. Clearly management is incompetent and now I remember why I have not been back the Carolina Ale House. I guess this is some third world country and I should be grateful to have any food at all. It is hard to believe that this is a franchise restaurant. The place was not packed either so I was wondering why we still had to wait 20 minutes for a table. The owner needs to inspect what they expect. If this is what you expect from your management then please disregard my comments. read more

Carolina Ale House - a wooden door with a clock on it - American Near Me - Jacksonville, North Carolina

Second time ever eating there. Was not impressed..actually it was horrible. Had chicken Alfredo it was cold and very dry.

Britney is amazing! I don't have anything but positive things to say about her! I come here frequently and refuse to sit anywhere but the bar if she is working. I have only gotten drinks here so I can't speak on the food but her service is impeccable. Always a good vibe in here when she is working! read more