Check in is done via email and when I booked through booking.com we asked to come an hour early due…read moreto my husband becoming ill during a camping trip. We received a reply of declined. I call and booking.com called them several times with no answer. Then at 7pm, I get an email apology and that they were still holding a room. They had just removed the decline at 7 pm. By then, with no additional funds, we had returned to the campsite and briefly stabilized my husband. After hours of being declined, they expected me to break down my campsite and move my husband again at 7pm. They are refusing to refund me for the error they made.

This hotel has gone drastically downhill since my last visit five years ago. What used to be a…read moregreat stay is now completely unsafe and unsettling. We could hear people fighting through the walls, which was scary and made it hard to relax. The main entrance was left unlocked all night, and there were no staff members or security present--just an overall feeling of being unsafe. To make matters worse, we just saw on the news that there was a shooting at this hotel, which sadly doesn't surprise me. Our group had multiple rooms and all showed signs of pets--hair, strong chemical smells clearly trying to cover up pet odors, and a general lack of cleanliness. There was no front desk, no amenities, and no one available to help or even answer basic questions. It's under new ownership now, and unfortunately, it shows. I would proceed with caution, but personally, I will not be staying here again.

(January 22 to 25, 2026 ) Photography by 3Spade7Star…read more@3spade7star_photography We were recommended to stay in the newly renovated room in this Courtyard by Marriott hotel in Carolina Beach. My husband was immediately impressed by the new renovations in our room and the balcony with an ocean view when he checked in the hotel early without me. The room we had was more spacious with more convenient or better amenities than the hotel we just transferred from in downtown Wilmington. We had a larger fridge in our room . A microwave was located at the ice machine room - a small walk away from our hotel room. The couch in our room converted to a bed. Looking at the bed in the couch you could see it was still encased in plastic & never used. My husband was very happy with the room and the beautiful ocean view from our balcony. It is the first time we booked an oceanfront hotel room in Wilmington, North Carolina. We always love visiting the beach even in winter weather - off season. The balcony was perfect for a private & quiet Christian memorial service for a loved one during sunrise at the beach. She had loved watching sunrises on the beach before she passed away. There were some difficulties experienced at this hotel, yet the stellar customer service from the staff overshadowed the obstacles we encountered there. Therefore, we are giving this hotel a rating of excellence especially in customer service. One of most accommodating & congenial staff at the hotel during our stay was Laney at the front desk. She was very professional, easy to communicate concerns with, and sensitive to the needs & the constant discomfort experienced by my husband on the day he could not get hot water to work in the shower. On top of that, we heard what sounded like construction work going on in the room above us around 7 AM in the morning. It turned out it was hotel guests above us. Luckily, they checked out that morning. My husband was getting irritated on our second day at the hotel and was going to have us relocate to another hotel if they could not get the hot water to work. We found out the whole hotel had no hot water when they let him have access to another hotel room to use the hot water there. The problem was finally fixed at the very end of the day. Laney listened to all our questions, concerns, & requests when we encountered the most obstacles in the hotel on our second day there . She communicated to us that she would resolve the problems we experienced in the hotel as quickly as possible and followed through with immediate action to ensure our hotel stay was above satisfactory. Despite being busy with hotel guests, she had a blanket and cleansing facial wipes personally delivered to our hotel room as I requested that day. Laney elevated our hotel experience that week from 4 stars to 5 stars. We had no more obstacles during the rest of our stay at the hotel. There was construction going on in the hotel but we never encountered any problems with it. We had peace & quiet, good sleep, stellar customer service, and a spacious nice new room with a balcony & ocean view. My most memorable and visual highlight there was just going out on the balcony to listen to the ocean and to see the ocean sunrise every day. It was pure magic. Cheers

Newly renovated room, and this still occurring currently at the hotel with minimal intrusion on…read moreyour stay. One of our best stays at a Marriott. Had some issues with hot water, but it was quickly fixed by management. To be totally honest, the room on this level takes over five minutes to get hot, and then there was no turning down the steaming hot water once it finally came. It was kind of annoying but maybe they can figure this one out still. Our view was gorgeous and room comfortable otherwise. Ice and microwave was conveniently down the hall by the elevator. Room comes with a decent size mini fridge. Laney, our receptionist, took great care and interest in our needs throughout our stay and followed up regularly to ensure we were well taken care of. Thank you.

Amazing experience and location! The hotel is being renovated, but still encompasses the Hilton…read morebrand. Oscar, the FD Manager, has impeccable customer service skills and made us and every customer feel like they were important. His smiles, kind words, and never making people feel like they were bothering him made the visit that much more pleasurable. Thank you Ocean Sands for making our stay memorable and pleasant to behold. Kathy and David

The parking was insane. Guest had to wait for people leaving the tiki bar to park!!! Seems like the…read moreguest should have priority! When we arrived our AC didn't work. Room was easily switched. However it was a hassle to pack up everything and move. Then the room we were switched to the AC leaked on the floor inside. We had to put towels out to keep the water up. Staff was good though

We stayed here for one night on our way to Virginia. The room was so tiny and the bar across the…read morestreet was so loud that it kept us up all night.

Love the Location! Nice staff and clean rooms. Walking distance to Seawitch to hear the band.read more

We stayed at The Lighthouse at Kure Beach for four nights in mid October. I like going to the beach…read morein the off season. The weather is still nice enough to enjoy the beach, the hotel deck and the pier. In narrowing down where we wanted to stay, it came down to who we are as vacationers. Even when at the beach we tend to spend quite a bit of time in our hotel, so it's more than just a bed to sleep in between activities, we want it to be comfortable and nice. The Lighthouse was perfect because it's just been renovated, is as close as you can get to the water, and depending on what room you choose, you can have an overview of the ocean. We chose the Grandview, and it was. I will mention there are residential homes right next to it but that was fine by us. I would describe our room as a lovely studio apartment with a massive bathroom. There's a pretty full kitchen, mini fridge, table to eat at, couch and very comfy bed. Now, the bed is very close to the kitchen but again, it was fine. The decor is trendy, grays and minimal. The dividers on the deck are sort of like shipping pallets hung vertically so you can certainly hear your neighbors conversations if they are out there. We didn't find this too distracting, just of note. Almost everything you could need is provided - dishes, coffee, towels, cooking utensils, microwave and electric stovetop. I mostly used the wine glasses. The outside areas of the hotel are also lovely. Potted flowers, fresh mulch and palm trees decorate the outdoors. There's a shower on the first floor to wash off and sand acquired at the beach. Even in off season there are a few walkable restaurants and of course the pier with a gift shop. The contact with management/owner was very easy and professional. You get a parking pass so you don't have to worry about street parking. We were on the third floor and I don't believe there is an elevator, just of note.

gorgeous! right across the beach. really well designed (love the renovations) and the bathroom was…read morehuge and clean. lots of towels and extras provided (we got a little tote bag with some snack bars and teas). we'll be back!

Pros: Great location in the Carolina beach, good price, and friendly staff…read more Cons: it's a typical beach inn so we didn't expect much but we called to see if we can check in early and they said it was really busy. When we got there on a Monday, there was only one other car in the parking lot. There's no housekeeping possibly because they said that they're being bought out. Next morning, we reported that the toaster and microwave didn't work. Toilet sink was clogged and it needs more toilet paper. Towels were really thin so we needed more but no one came so we had to call the number the office left posted on the door late evening. They came and left a bin full of towels and offered They have a kitchen but make sure to bring paper towel, salt, pepper and trash bags. It's a bit run down and don't expect workers until the transition is done. It needs upgrade desperately. We love to love it because it has such great potential esp in the summer but I don't think we'll stay again until new owners come in with some hospitality trained staff.

Paid for room 20 with the ocean view on second floor in January. Got moved to room 16 prior to…read morecheck in and was told (i have on text) it had an ocean view as well. Upon check in room 16 is actually on the 1st floor with no ocean view and nothing was done other than an apology. I do not enjoy paying for something I did not receive. When I ask why I got moved the company stops talking to me. Very unprofessional and will never stay here again. Beware when booking these rooms you could be moved at the last second with no explanation.

Next year's prices are rumored to be in the neighborhood of $400 a night. Save yourself the money…read moreand rent a room at Hampton Inn on the boardwalk for less AND get free breakfast. So sad to see this place go downhill like this. We've been coming here for at least 15 years and will likely never come back. The new owners made some cosmetic changes, hired a hospitality company, fired all the original staff, some of which had been working here the entire time we've been coming, and raised the rates $120 a night. You can stay at the Hampton Inn for around the same price and get free breakfast, the ability to walk to restaurants, the boardwalk, or the amusement area. **Update: I added a couple of stars to my original review because the employees here are so friendly and welcoming. They have also been very attentive when we have had a need. The biggest detractor is the increased prices.

Stayed midweek in July 2018. Room 209. On the positive side, room clean, excellent view of beach…read moreand ocean. Kitchen minimally stocked but adequate for two plus a child. Did ask for two more bowls and forks. The negatives and suggestions for future guests. There are three levels, parking, first floor, and second floor. Only second level has beach view and there is no elevator. If you have a kitchen, bring disposable plates and utensils. There is no ice maker for the guests. Empty the freezer ice immediately and save so you can get some more made. Nearest coin operated dryer is five minute car ride. Pack lots of towels. For our reservation, cancellation must be done 21+ days out. It worked out for us but one week prior it was iffy if we would make the trip. We liked Carolina Beach and the Beach House. The faults I noted may be standard throughout the area. We travel to the beach once a year typically to a different area. If we return to Carolina Beach next year, I'll shop around and all things being equal, will return to theBeach House Inn and Suites.

Absolutely amazing location right on the beach. The pools and jacuzzi were nice and they did…read moreprovide a keurig with kcups. The staff was great, BUT it was DISGUSTING. The towels were just gross. One towel had a permanent black stain and the other had a giant clump of hair folded into it. Unfortunately, we didn't bring enough of our own, so we mostly air-dried. Our feet were blackened from the carpet, so we always had to wear sandals or shoes. The sliding door to the balcony was basically broken and wouldn't stay on track, so my boyfriend had to constantly fix it which isn't exactly relaxing. The bathroom and shower barely fit one. I'm so glad we brought our own blankets and pillows because the ones they provided didn't seem very clean. We drove twenty hours round trip from Cleveland, so we couldn't exactly pack up and leave and we weren't going to waste time looking for another hotel.

Nice unassuming motel! Why pay over $300 in peak season for a hotel you are just in to sleep!…read more This hotel has beach access and is less than a mile from the boardwalk. The rooms are clean and the air conditioning works too good! The staff is nice and accommodating.