The Front Street Inn places you smack dab in the middle of everything downtown Wilmington. It's not…read moreyour traditional Inn with a check in desk and bellmen; rather you check in with an entry code sent to your email before your stay. There is no official front desk, so we spoke with the people at the stand by the parking lot, and they were able to share information and assist bringing my parents' bags to their room, up a flight of stairs. There's a small sitting area on the balcony outside the rooms, and each room has its own unique decor. We love the eye for detail and design. Our room is The Hamptons, with two double beds and a separate room with TV and sitting area and desk (though it is open to the bedroom because no doors exist in the doorway; it would be cool if they had sliding doors to separate the spaces). The bar downstairs is lively and fun with amazing cocktails and a few small bite options, and it operates from the backyard yard of the Inn, so be prepared for a bit of noise from that and the street to filter into the room especially on weekends. This bar doubles as the Concord Espresso House that serves amazing espresso drinks and pastries in the morning. The indoor seating is low key elegant, a great spot to sit and start your morning.

The room we stayed in was the Bistro. The shower rod was rusty, the sink in the bathroom did not…read morework, the towel bar was broken, there was black mold in the shower window, there was a weird old jacuzzi tub in the bedroom that did not work. This room needs a complete update. I cannot believe this Inn has reviews that are good. The Inn could be beautiful with the right owners.

Friendly staff and clean rooms. Great experience. This is what you expect from a Hilton branded…read morehotel. Thanks

The front desk staff are the only reason this gets 2 stars. While the Hiltons continue to build…read moretheir wealth, their chains of hotels have become a joke. I have traveled for work for over 15 years and I might as well stay at a best western or motel 6 if this is these are the conditions I have to pay for Jessyca and Jeane' were great. Both had exceptional personalities, great customer care, attentive, and just a pleasure to speak with. Too bad the hotel rooms dont reflect their "shine". Also, i'd like to bring attention to the Valet person (in the mornings). I do not remember his name, but he was a pleasure as well. Smiling face, warm greetings, remembers your face and offers local suggestions and advice; just a good guy to take care of your vehicle and help enjoy your trip. Lets talk Rooms; 223 to be exact. NObody, should ever stay in this room. For starters, you dont need a key as you can use the "dont disturb" placard on door handle to break in. The door latch works but the door LOCK doesnt. This door has already been broken into, as is apparent by it's appearance. Hotel maintenance is a joke nation wide, but this takes the cake. I've seen better at Holiday Inn Express'. As you open the door, the stale stench of cigarettes greets you, mixed with a vintage neutralizer smell. Ah yes, the luxuries at Hilton. The bathroom door is a "barn door" style (most reduculous addition to ANY hotel) which does not close because of a screw that the hanger comes into contact with. So, privacy is lost, but then again privacy is always lost with these silly doors (ready for this fad to disappear) that never seat close enough to the wall and surely never extend past the opening far enough. Next, I blindly sat some items on the nightstand. As my fingers released and my head turned to look towards the window, my ears were sang a song of everything breakdancing on the floor. I didn't spend anytime figuring out the degree of "slope" on the nightstand, but it doesnt sit at a 90° . In my pictures, the book is flush with the wall. Being me, I thought "lets see if we can fix this or at least remedy it a little bit. Behind me at this point is the corner chase lounge. I nudge the lounge over in an attempt to create some space and...... it falls over . Apparently house keeping or maintenance figured "just propping the 2 broken feet under would be suffice". Not a single screw "or care" were found . Now, this leads our story to the window blinds. As with most rooms they are partially down. Grabbing the chain and giving a gentle yet firm tug, nothing. Maybe I grabbed the wrong chain, so I grab the 2nd chain, pull, and nothing. Glancing up i determine either chain should be causing something to happen. I regrip the chain and pull with angst and finally, it gives. Looking down to reposition my feet i see the A/C units power supply tucked behind the baseboard; another great motel vibe. We'll jump into the next morning for breakfast. As a recovering Cancer patient I was actually "eggcited" for hotel eggs since "eggs" have been the only thing i'd been able to stomach throughout my treatments and process after. Welp, not today. The "top burnt quiche" that was sitting in egg water just didnt do it for me. Neither did the full pan of gray sausage links. Lastly, the tray of potatoes came in for the win. 1 scoop of potatoes and a bowl of oatmeal (that I brought). Hilton is still using "Quaker Oats" which has the highest levels of Glyphosate in their final oat/wheat products which probably also include their cereals. The Juice machine had 3 of 4 nozzles working which, also at this point, feels glorious. I dont recall the fruit situation, I just know I didn't leave with any. After a great time strolling through downtown Wilmington, next time we'll give Embassy Suites a go before switching to Marriots. Shameful when you think about it, how mundane and ran down Hiltons have become.

This hotel is located in an excellent spot in downtown Wilmington a short walk from the…read morerestaurants, businesses and Riverwalk. This makes it ideal overall for a stay downtown, which was the purpose of our visit. The rooms are small but well laid out to take advantage of the space with a full walk-in shower. Storage is somewhat lacking, so be prepared if you are going to unpack. We were staying for an overnight, so not an issue for my husband and I. Air conditioner works great, and that counts in a steamy city like Wilmington! Bed was super comfortable and linens were soft, so no complaints there whatsoever. Note around parking: It's $26/day, and if you use the valet it's the easiest option overall. However, that does mean you have to order your car when coming and going. They have an automated system that makes it easy, but it's worth noting and being prepared because it is a pricier component of the hotel. Not sure of options if you choose to self-park; we opted to park via valet and then walk the city until our departure. Also, highly recommend Prost as a nearby option for food that's just steps away; we loved it and would've eaten there for every meal.

This was an unusual property with several unfriendly quirks. First is parking. It is done across…read morethe street in a third party lot. You have to go through a ridiculous procedure to register your car. The hotel should make this easier. Next the room. The front door is 90% clear glass. In order to gain some privacy, you have to pull a drape completely across another glass panel and the door. In the room there is a money making minibar situation with snacks and yet no coffee machine and no access to coffee other than the adjacent restaurant when it is open. Also there is no ice machine. How can you not have an ice machine available for your guest? And why not have one of those automatic coffee machines in the 24-hour open lobby? Very disappointed in this hotel and will not be staying here in the future.

I am at a business conference in Wilmington NC and this hotel is the BOMB. Great service, food and…read moreatmosphere. Right on the beach. Matter of fact Wrightsville Beach, NC. Ha ha Service and the people are wonderful and so kind and helpful. Come back for sure. Love it! See you again soon.

My stay at the Holiday Inn Resort Lumina was absolutely incredible. The hotel itself is beautiful,…read moreand there were so many thoughtful touches that made the experience feel special from start to finish. One of the highlights of the weekend was the Mother's Day flower bar they had set up. Guests could work directly with the florist to create their own bouquets, which was such a unique and fun experience. Molly and Lily were both so friendly, helpful, and welcoming. The resort also had several activities going on during the weekend, including live music on Saturday night and yoga on Sunday morning. I'm not sure if they offer events like this every weekend, but there was definitely a nice selection of things to do during my stay. One of my favorite amenities was the beach chair and umbrella service. It made the beach experience so much more relaxing not having to drag chairs and equipment down to the sand yourself. The pool area was fantastic as well. The indoor and outdoor pools are connected side-by-side, so you can easily bounce back and forth between the two depending on what you're in the mood for. There was also a hot tub, although my only complaint is that a resort this size could really benefit from having three hot tubs instead of one. The bar had excellent drinks, and Colleen was an awesome bartender. She was incredibly knowledgeable about the cocktail list and gave great recommendations. I ate at Solstice Kitchen + Cocktails, and the food was very good. The BBQ chicken flatbread was delicious. But honestly, the view from the restaurant may have been the best part. The patio overlooks the ocean and has rocking chairs where you can sit and relax while taking in the scenery. Overall, this was an amazing experience, and I would absolutely stay here again.

Had a very solid 4 night stay here at the Springhill while visiting family. The staff (for the most…read morepart) were very friendly and helpful towards us. Got checked in quickly and our room was nice and clean. Didn't see anything out of the ordinary or concerning in the room. The pillows were a little too soft for my liking but nothing to get upset over, bed was comfortable otherwise. Breakfast was very good; oatmeal, pancakes, eggs, bacon, sausage, and more. Everything was nice and hot and tasted great very pleased with the breakfast. Staff greeted us each time we entered or exited the lobby. The reason for the 1 star loss: -The elevators smell, I don't know what it is by my wife and I both noticed it every time we got into either elevator, it's not pleasant and we were in a hurry to get out. -When we came back to the hotel on night 2 our toilet was having issues. It wouldn't fully flush, it just very slowly drained down and then kept a really low water level. I called the front desk and told them, I advised them there was nothing in the toilet just water but we needed it looked at as we couldn't use it. They said the guy that could fix it had stepped out and would be back in about an hour. Fast forward 2 hours later and nothing. We call again and are told he didn't come back, the night audit guy could fix it wait for him in a couple hours. The night audit guy never came so I went downstairs. I asked if he was night audit and he said yeah and asked if I was the guy with the toilet issue. I told him yes, he said he had no idea how to fix it but handed me a plunger and said I was welcome to try to fix it myself. Not the best customer service I've had.

Had a whole reservation done by my job . Old man at the desk wouldn't take it after I confirmed…read morecard and everything. Had another guy say everything is fine but old man wouldn't let me get my room . It was 1203 at night . I had to sleep in my work truck when I had a reservation because the old man didn't want to let me get the room .

Muy bonito está en muy buena ubicación, cerca del museo puedes caminar por el río y la verdad es…read moreque te da vibra de lujos. Quedé encantada

My sisters and I booked 3 rooms at the Ballast. All 3 rooms had temps of 80 degrees without going…read moredown. Maintenance came twice out of 3 days. The temp stayed way to high. I paid for a river view room but due to the heat, I had to keep the blinds and curtains closed hoping the room would cool down. It did not. There was also a faint smell of burnt wiring or electrical issues in the room the entire stay. It was miserable. We will never return.

4.25 Surprised by…read morethe lower rating here. Other sites show higher and we really enjoyed our stay. Glad I didn't see this ahead of time as I am concerned on hotel ratings. Location location location. Super convenient to all. Never moved our car. Beautiful water views, beautiful site coffee, little food area (pricey), and a great rooftop bar and restaurant. Balcony rooms lower two floors, we were in the second for our suite and it was great. Large open gym. Full equipment (or at least more than many gyms) open 24 hours. There is no pool- which we didn't realize but for our trip didn't need. Room- we had a double queen suite. LARGE. Large walk in shower, open sink area. Drapes to close over if needed. Open closet, loft vibe. Two queen beds, coat rack and tv on the next room. The next room was large and open with a long desk, full coach and chair, ottomans that could be used for extra seating, another tv, and a clear fridge that (wait for it) actually was cold. Long balcony with a small table and two chairs, side water view. We slept 5 comfortably here. Great- Shower pressure, super cold fridge, extra coat rack, balcony, space, pillows, service. Supplies steamer for clothes. Quick service for extra towels and the steamer and an iron. Also, you can use the hair dryer there- great pressure for my thick hair. Needs improvement- bed wasn't super comfortable for me, although pillows and comforter were. Not awful, just woke up a little sore. Cube ottomans should really be replaced with ones you can wipe- it was obvious people used for food and spilled

The Aloft in Wilmington, NC and does an incredible job blending historic character with modern…read moredesign. The property has personality--you can feel the old railroad-era roots--as it once was originally the Atlantic Coast Line Railroad freight office. They've preserved elements like the brickwork and faded signage, while updating everything inside with a clean, modern aesthetic. The rooms are spacious, well laid out, and have that signature Aloft vibe--modern, comfortable, and functional without feeling generic. Plenty of room to spread out, which is always a win. The standout, though, is the rooftop bar, Aview. Great atmosphere, well-designed space, and the river views at sunset are hard to beat. You can even see the USS North Carolina across the river. Overall, this is one of those hotels that feels like part of the destination--not just a place to sleep. An excellent blend of history and contemporary hospitality. Would stay again.

First time at this location and I would definitely return…read more One minor downside I've found with the Hilton brand in general is the TV setup--there are no number buttons on the remote, so you can't jump directly to a channel, which can be a bit frustrating. Now for the good: The location is excellent--within walking distance to downtown restaurants and the Riverwalk area. The rooftop bar offers great views and decent food, making it a nice spot to unwind. The staff were friendly and helpful throughout my stay. The room was spacious and cozy, with a river view, a microwave, mini fridge, wet bar, and sink--all great conveniences. The bed and pillows were very comfortable, and there was a good workspace as well. The only other minor issue was the thermostat--it was a bit tricky to operate, and the display text was small. Overall, a very pleasant stay and well worth it.

Stayed here for a couple of night for work as I was in town for a conference. Check in was decent,…read morethe lady at the desk was friendly and helpful. My only frustration (which I seem to say about every Hilton review I give) is that they don't do well allowing check-ins earlier than 2PM - 4PM. I know full well what time check-in is, but Hilton needs to get with the program with business travelers... We need to check-in when we arrive. We often have the day planned and need to get the check-in out of the way so proceed with our day. I very rarely have this problem at Marriott properties and each time I say this, someone from Hilton replies telling me what time check in is. I get it, but that doesn't make it right and it's the reason I'm primarily a Bonvoy member and will be until Hilton fixes this. OK - Enough of that. The room was ok. It was a large king bed room with a living room when you walk in and a separate bedroom in the back. Housekeeping could have been better. There were stains on the chair next to the sofa that were nasty and quite obvious. The toilet and sink area were not cleaned during room refresh. Regarding comfort, the bed was nice. The TV channels were decent, but the streaming video selection was excellent. Bathroom was in definite need of being upgraded, with stains visible around the floor tile and tub basin. Common areas in the hotel were quite nice and large too, especially for when a larger conference is in town. The selection in their daily breakfast was quite impressive, as it included a person grilling up eggs, as well as many other buffet type breakfast items. And the daily social hour is a nice touch too. Would I stay here again if needing to attend the local convention center? Probably not, there's a Marriott property right next door I'd select next time.

January 23 - 25, 2026…read more 4.4 Stars. We stayed in downtown Wilmington for three days at this Marriott hotel. Our first impressions were: great location near everything, professional & helpful staff, small rooms with small fridge, very small luggage carts, provided two water bottles immediately at check in, and affordable parking garage nearby for $10 a night. The gym was in the second floor. Small lobby yet very spacious eating area with a bar, restaurant, and Starbucks coffee area for eating & drinking. We stayed at one of the highest floors with a view of the museum and it was a peaceful & quiet room to sleep in during the night. Hotel staff was very professional & friendly except for one front desk staff with long blonde hair, who couldn't answer my question. When I asked her if she knew any great food places nearby, she stated that she didn't know of any good places to eat because she didn't eat and was under 21 & couldn't drink. I thought it was strange she couldn't offer any helpful suggestions of good nearby food places and wondered what drinking had to do with finding a good place to eat nearby (since I never mentioned drinking). She seemed more focus on herself than on helping suggest good nearby restaurants for guests staying at the hotel. My husband had dealt with her earlier and told me she was annoying. The slim white male with nose piercings at the front desk assisted us the most.He got me a soft blanket and gave us helpful info about the affordable garage nearby instead of using the hotel valet service for $33 a night. Before I left, he gave us two water bottles to take on the road as we departed for our next location. He made sure we had everything we needed during our stay and before we left. Very impressive. We were able to walk to a lot of fun and exciting places downtown in Wilmington or drive to places too far to walk yet near for driving. The Cotton Exchange, Papercut Books, Hidden Grounds Coffee, The Black Cat Shoppe, and the Museum of the Bizarre were some of the places we visited there. The pros of staying here outweighed the cons. I took off 0.6 points off for minor inconveniences like the small cramped room, scratching my hand twice on the cabinet holding the fridge, the empty water bottle left from a past guest under the bed, and small luggage carts. My husband said this Marriott hotel was one of the nicest he ever stayed at with the best staff he ever encountered at the Marriott with one exception. If you plan to stay at this Marriott for a couple of days, I suggest you get a larger room because the king size bed room with a sitting chair & desk with chair was very small yet the only room available. The nearby parking garage is worth parking at and is a quick walk across from the hotel. There are no microwaves in the rooms & a small coffeemaker to use for coffee in the rooms. I had to use a microwave at the lobby to heat my food.

This is one of the better Marriott's I have stayed at, Greeted by friendly and understanding Valet…read moreupon arrival. Reception was fast and accommodating. Rooms very clean. I'm now only going to write about the few minor tweaks that matter slightly. Small mini fridge. Parking garage is a block away, which is $10 every 24 hours. Thanks to reception for making us aware of this option. Bravo. There was no pushy staff, very pleasant. Gym was nice and water bottles available. Room felt kind of small. The most annoying part of it all was the small carts for luggage. They only offer the small triangle shaped carts, not the larger style. Otherwise this was the best stay at a Marriott up until we just discovered Carolina Beach. Location was great for the ease of getting to all of the down town sites.

This is a really distinctive and memorable place to stay with a can't-be-beat location. The suites…read morearen't enormous, but they feel much more spacious than they are thanks to smart furniture placement, high ceilings, and soaring windows that look onto great views of the river area and Front St. The Riverwalk is less than two minutes away on foot, and there are dozens of nice shops, restaurants, and lounges within a five-minute walking radius. (Definitely stop into the Fortunate Glass, a wine bar located just a couple of blocks down.) Innkeeper Fran is a bundle of welcoming hospitality. The check-in process is as friendly and informative as it gets. The suites have a comfy couch; a kitchenette with sink, microwave, mini-fridge, and dishes/utensils; a decent-sized bathroom with good water volume; and a sleeping area upstairs with a ceiling fan. I found the bed to be quite comfortable. There's a shared patio with a river view out back and an icemaker in the hall for common use. No food or drinks are available on-site, but there's a great convenience market around the corner with anything you might need for the room. Just a few things to know: --If you absolutely must have a silent environment, you may run into a few issues. Noise from the hallway is audible in the rooms, but thankfully guests seem to abide by the quiet hours and there wasn't any guest noise later in the evening. Also, there are a couple of nightclubs nearby and (on the weekends at least), there was some music carryover noise. --The only TV is upstairs in the sleeping loft; there is not one in the living/sitting area. --Parking is by permit in a lot about a 90-second walk away. You won't have an assigned space, but I didn't have any problems getting one. --No daily housekeeping, but there is a basket with a checklist you can place outside your door if you need something replenished. This beats any chain hotel experience and has more of a bed-and-breakfast sort of vibe, only with no breakfast and a very different architectural set-up.

Terrific location. Quiet room in the heart of downtown. The attention at check in was the…read moredefinition of Southern Hospitality. Little kitchenette. Sofa is also a foldout bed if needed. Queen bed was comfortable. Good water pressure in shower. Highly recommend!