We have used Prestige Chem Dry for over 8 years, and I can't say enough good things about them. I schedule them once a year for our whole house carpet cleaning, and I can honestly say they I have never been disappointed. This Chem Dry branch is family owned, and everyone in the family is part of the business. They are all EXTREMELY knowledgeable about their services and what they do. This has always impressed me! The Chem Dry process is different from other carpet cleaning services. I did my research on multiple types of carpet cleaning. They use oxygen to remove stains and dirt. The process is more green and more effective! They came out today because I had an emergency (large) red wine spill on my wool rug! I also added a last minute upholstery cleaning of my couch to the order and they were happy to add it. I didn't have to rescheduled for another time, which I appreciated. Thank you guys for being so customer service oriented and easy to work with! read more

Prestige Chem-Dry - The rug is cleaned!!! - Carpet Cleaning Near Me - Charlotte, North Carolina

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I have used Prestige Chem Dry since moving to the area and in two different homes. They Always offer additional advice beyond the cleaning to ensure that we understand the needs of our individual floors. They are not just carpets. They also care for real wood floors too. Highly recommend their on time and Professionalism that is in this family owned business. read more

Prestige Chem-Dry - Staircase. Done right! No soaking carpets and days of waiting for it to dry. That's why Prestige Chem dry - Carpet Cleaning Near Me - Charlotte, North Carolina

They did a great job of extracting the pet odor from our carpet and cleaned to almost new!

Very good experience with family owned, local Prestige Chem-Dry. It was time to clean two oriental rugs. I had used two other cleaning companies in the past (one being THE Charlotte rug company for years.) Prestige did a better job in all ways from communication to cleaning to delivery. I had the opportunity to visit their facility which was clean and well equipped (no cleaning and drying of my rugs in the parking lot like one of the other companies does.) In addition, I had them come back to clean and apply a fabric protector to my dining room chairs. After drying, two of the chairs needed some additional attention. They came back immediately and re-cleaned/protected the chairs - no questions asked. Everything looked good. I definitely recommend Prestige Chem-Dry. read more

Dwight did a great job on our floors last week. He was prompt, polite, and efficient. Prestige Chem-Dry is my go-to for carpet cleaning!! Carolyn is so helpful and a pleasure to work with when scheduling. I highly recommend their business! read more

Prestige is an excellent family owned company that takes great pride in their work. I used them a few years ago to clean my carpets and recalled the excellent job they did; so set up an appointment to clean all of my carpets in entire 3500 square foot house just yesterday. (8/30/18) Carolyn is always so pleasant on the phone when setting up the appointment; and Justin was prompt and extremely professional in informing me as to exactly what would be done, how long it would take, drying time, etc. He did an amazing job! Carpets look brand new! I will continue to use this company in the future and would highly recommend! read more

I have used Prestige Chem dry for years and I won't use anyone else! Every member of the team has always been wonderful and easy to work with. Justin has cleaned our carpets the most and he is always through in both his work and his explanations. He is very knowledgeable and professional. My carpet is 18 yrs old and off white in color. It has held up for this long I believe because of the great job they do cleaning the carpets and removing any spots. I love that they offer the disinfectant and the tile cleaning now! read more

Justin has been cleaning my carpet for years and does a fabulous job completely removing the worst messes that kids and pets can do to carpet. He and Carolyn, who schedules the appointments, are both very friendly and professional. I don't think you can find a better carpet cleaning company anywhere in the Charlotte area! read more

Very friendly and honest customer service. Great work as well. You can tell it's a family owned business that takes pride in their work. This was second time we've used them and received excellent service read more

Excellent work. Product works exactly as stated. I was impressed. It cleans and disinfects dog urine odors immediately. Carpet dries super fast and the technician is friendly. Good price. I highly recommend this company. read more

I'm not sure which is the official page for this company.. so I'll review here too... I have been having Prestige Chem Dry clean my carpets for years. They are very prompt and do a thorough job. They have managed to get some really tough stains out of our carpets. The employees are polite, well trained, knowledgeable, and always ready to suggest ways to keep our carpets cleaner. I've recommended to many of my friends and they were all pleased with the service. read more

Justin at Prestige Chem-Dry was professional, knowledgeable, and personable. We have two small dogs and two young kids. Justin exceeded my expectations! He gave me practical advice and friendly service. I will use Prestige Chem-Dry for all of my carpet and upholstery cleaning needs. (Living room & play room carpet cleaned, oversized sofa, pillows, & ottoman cleaned) read more

I used this service about 4 times when i lived in Charlotte. Each time they showed up promptly, were very courteous and did an amazing job. The prices were reasonable but they got the carpets really clean - even old tea stains. Call them you won't be disappointed. read more

We have tried many other methods of carpet cleaning with multiple companies in the years we have had an office and warehouse in Concord, NC and were always disappointed in the results. Once we gave Prestige ChemDry a try we were totally satisfied. The carpets are barely wet, there is no smell at all and most importantly they look awesome once they are done and even better the next day. The service is second to none and it is family owned and operated business. We highly recommend Prestige ChemDry ! - Coretek Enterprises read more

I've used Prestige for at least 8 years, for both furniture and rug cleaning, and have always been very pleased with their service. Everyone I have dealt with there has been friendly, polite and very helpful. They have cleaned both chenille and chintz furniture and left it sparkling clean. Recently I had a small area rug that my chihuahua apparently decided was his personal potty. It reeked! Prestige picked it up and took it back to their operation. When they returned it to me, it had no smell or stain. Wonderful! read more

Second time I have used Prestige and they have been great both times!

Last night I dumped a bottle, not a glass, of red wine on my off white carpet. Called this morning, they sent Justin out this afternoon....AMAZING! He not only got all the wine out, but cleaned my whole home! Very happy with Chem Dry. Would recommend! Especially to Red Wine drinkers! read more

Worth every penny! Very polite and professional staff. They showed up at the promised time and went straight to work. They worked miracles on my carpet that had been stained by my dog. I very much recommend this company and will use again in the near future. read more

I have been using Prestige Chem-Dry for about 5 years now and I couldn't be happier! The staff and technicians are always so kind, respectful and knowledgable. Carolyn is always so kind on the phone when booking an appointment and is fantastic at giving communication updates! Justin is awesome with cleaning our carpets! He is so knowledgeable with how to care for particular types of flooring and is always a pleasure to work with. I am always so pleased with how fantastic my carpets look after they have finished. I also love that I don't have to wait forever to walk on my carpets as they use mush less water to clean carpet compared to most other carpet cleaning services...and their cleaning products are green! We always get the antibacterial and protective agents added to our carpets and it makes a huge difference in how are carpets wear. Thank you Chem- Dry for the awesome customer service! read more

This company did a great job on our carpets, which are around 10 years old. They also cleaned a rug that has been in my family for a long time. It looks fantastic. Carolyn was very courteous and one of her son's cleaned our carpets. He took the time to explain to me what he was doing. You can tell he has pride in his work, which comes from the top of any business. I will use them again. read more

The woman who answer's the phone Carolyn (one of the owner's) is unprofessional and started yelling at me because I tried to cancel the appointment. I cancelled the appointment because on the day the carpet was supposed to be cleaned she called to let me know that her husband, Rick, would be late for his appointment and also that there would now be an additional charge due to the drive. They have cleaned my carpets before at my other home and they were mediocre. I told them there was never a charge prior to cleaning this house and we live on the same road a few miles down. I felt it was not fair to now want to charge me additional charges and I tried to explain that to Carolyn and she did not want to hear it and would not listen. She spoke over me and went on and on about how it wasn't a big deal to pay the additional money and I said it was the principle of the matter and suggested since it was no BIG deal for her to pay the charges. She then became belligerent and started yelling. I told her that I did not deserve to be spoken to in the manner and she continued yelling so I hung up. I find this behavior very disturbing and will be reporting it. read more