I have used HB Auto Repair many times and have been pleased every time. He has replaced a starter…read moreon my Sprinter, a gas tank level sensor in my wife's old Jag (COMPLICATED!) and the surge tank on my wife's newer Jag. This has been over a period of many yeas including today. Heyward has always been extremely nice and accommodating. I am a retired mechanical engineer (BSME 1969) and have always been impressed with Heyward's knowledge and diagnostic ability. If you see a negative review (about not keeping an appointment or calling) I'd bet whomever posted that was confused about who they had called since in my experience Heyward has always been very punctual and I can't believe he would fail to call anyone he had an appointment with if he was not able to keep it. I strongly recommend him!

While 2500 miles away from home, my son's car's battery died and he got a low tire pressure…read morewarning. I contacted HB Mobile Auto by phone and Internet, and Hayward sent me a quote which was very, very reasonable. Due to my son's schedule, I had to ask Hayward to arrive later in the day, and he showed up on time, took only 20 minutes to swap out the battery and inflate all tires to the proper pressure. Everything went perfectly and I will DEFINITELY use them again!

This shop is top tier, honest fair shop they wont rip you off im a single woman have took my cars…read moreto different shops they took advantage of me over priced me and dint fix my vesicle..this shop fair across the board i needed so many parts for my jeep it took a while to fix i dint mimd waiting the waiting are was so clean.i will only take my veicles to them 10/10 will definitely recommend...

They were very nice to deal with. I was able to schedule an appointment for the same day. They also…read moreappeared honest in their recommendations and explanations. I would consider them again.

I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

Avoid these SCAM artists at all costs. I purchased a vehicle from them that the entire time the…read moreperson selling it"Zeke" talked up how the entire engine was rebuilt and done 100% correctly. We paid cash for the vehicle and it didnt even last the 30 days of the temp tag. Having moved 2 hrs out of columbia I had to wait till I could have the vehicle diagnosed and show them that the problem was from the faulty engine rebuild. Their solution to doing crappy work was to offer to fix it for another 2500$. There is no way I would pay the same person that did it wrong the first time to do it again for more money! RUN to ANY other mechanic to have your car worked on, they cant even stand behind their work

I spoke at lenght with Tony. Tony rebuilt a transmission on a MB that is currently for sale that I…read moream interested to buy. Tony, knowing my call would not result in a sale for work I needed completed, reviewed the repair invoice with me, explaining the parts that were rebuilt and what he has experienced with return problems after rebuilds. Polite, patient and very informative.

I pulled into their lot on a Monday with my 2010 Hyundai Genesis Coupe barely driveable. I didn't…read moreknow if it was the transmission or clutch but something was seriously amiss. Turns out I needed a whole new clutch kit, including flywheel. By the time I picked up the car Friday afternoon, everything was good to go. The saved the old parts for me and showed me what was wrong. They spoke the truth. I did need everything they said I did. At $2500, this was definitely not a cheap repair, but Cottman did good work with quality parts, and it was darn sure cheaper than the stealership. PS - If you see the doggies, don't worry. They're very friendly.

Honest and reliable mechanic. Peter was immensely helpful when I needed emergency repairs. He…read morecharged a fair price and was extremely helpful every step of the way. Thank You Peter!

After 60 years owning cars, Peter and his staff have amazed me! Great work ethics, quick, spot-on…read morediagnostis and repair and best value! Thanks guys!!

Brian is horrible and I mean horrible! The service was absolutely terrible and not worth the money…read moreand definitely not worth the amount of time they had our car. I would not recommend using them for anything. Brian asked my boyfriend to go and pick up his food for him while they still worked on his car that they have had for over a two weeks. I am in utter disbelief at the audacity of Brian. I will add screenshots of some of the conversations he's had with my boyfriend through text to show more of the unprofessional manner in which Brian behaved.

I would recommend going anywhere else besides this shop. I dropped my wife's car off to have two…read moretires replaced. When she arrived to pick it up the rental car company employee who drove her kindly offered to wait with her. He said he knew about this shop and didn't think she would be safe here alone. When she inspected the vehicle, there was food and trash left inside. There were also stains and grease/dirt on the interior. The center console compartment, glove box, and, her bag in the trunk had all been rummaged through. Fortunately, I had removed anything of real value. In addition, somebody else's phone charger was plugged into the center console. The vehicle had been left with a full tank of gas. When picked up, there was only one quarter tank of gas left. They had clearly been using our vehicle during the time they had it, a span of six days.

Spring 2025 we finally had Rushing Automotive address an AC leak that was dripping into the…read morepassenger floor board. My wife had been driving the car for over 2 years with the AC off dreading a huge bill to repair or replace the compressor or some other expensive repair. Chip told us to come in for a free AC checkup and once he got them to look at everything, it was a plugged drain line! NO Charge! Can't say enough good things about Rushing Automotive and Chip. Honesty and professional car service and repair is greatly appreciated by me.

Costumer not as accomodatiing as they are. It is indicated on the website on the services they are…read moreoffering but when I called them they say they do not.

I've tried other mechanics as a young college student in Columbia, but they've all tried to scam me…read moreout of money as soon as they saw me. I was sent to Todd by a family friend and he was the best! Honest, polite, and incredibly helpful. Couldn't recommend more!

I had taken my car to MULTIPLE dealerships and chain mechanics and no one could accurately tell me…read morewhat was wrong with my car. Long story short my car started to sound like a helicopter. I took my car to Midas and they told me that they "listened to my ac" and it "sounded like there was something wrong with the transmission" And listen, I don't know anything about cars, but I knew sure and well there was nothing wrong with my transmission. I took my car to Giles with the idea that it might possibly be my control arms, and Todd was very helpful and told me to bring my car in Sunday night so that he could look at it first thing in the morning. He called me immediately that morning to tell me that he knew exactly what was wrong with it. And it was nothing ANY mechanic could tell me. He was able to fix my car the SAME DAY and my car feels brand new! I won't take my car to any other mechanic.