I can't say enough good things about Surfside Smiles gental family dental. From start to finish,…read morethe experience was outstanding. The staff was incredibly friendly and welcoming, making me feel comfortable the moment I walked in. What really stood out to me was how thorough they were. The hygienist and dentist took their time and looked at everything closely--more so than any other dentist I've ever been to. They explained things clearly, answered all my questions, and made sure I understood every step of the process. Their knowledge and attention to detail gave me a lot of confidence in the care I was receiving. The facility itself is spotless, modern, and well-organized, which only adds to the overall great experience. You can tell everyone there truly cares about their patients and takes pride in their work. If you're looking for a dental office that combines professionalism, friendliness, and top-notch care, Surfside Smiles is the place to go!

I had an unexpected dental emergency when I broke my front tooth on a Friday afternoon and was…read morehonestly very anxious about what to do. I reached out to the office and Kathy Terrell, the Office Manager and Patient Coordinator, responded immediately. She arranged an appointment for first thing Monday morning and took the time during our text exchange to check on whether I was in pain and offered helpful suggestions to prevent further discomfort. What truly stood out was that on Monday morning--before the office even opened--Kathy texted again to confirm the last-minute appointment time worked for me. Her responsiveness, professionalism, and genuine concern were exceptional and incredibly reassuring during a stressful situation. When I arrived at the office, I was greeted warmly by the team. After I shared that I hadn't been to a dentist in years due to severe dental anxiety, Chettele Hoyle, the dental assistant, immediately focused on helping me feel calm and comfortable. She suggested bringing a headset so I could listen to music and shared several thoughtful techniques to help ease my nerves. Her compassion and attentiveness made a huge difference. From the moment Dr. Alexis Patel entered the room, her calm and reassuring demeanor immediately put me at ease. She carefully walked me through the procedure step-by-step so I knew exactly what to expect. Her bedside manner was outstanding--gentle, patient, and incredibly reassuring. This entire team turned what could have been a very stressful experience into one that felt supportive, professional, and genuinely caring. I am incredibly grateful to Kathy, Chettele, and Dr. Patel for the outstanding care they provided. If you are looking for a dental office that truly prioritizes patient comfort, responsiveness, and exceptional care, I cannot recommend them highly enough.

With all the trips to Murrells Inlet Dentistry I'm making...I'll probably be getting an address…read morechange from the post office real soon. If you have to decide on a Dentist please call for an appointment here. I can remember the first time I came here. It was east to find. I just had to look for a tall toothbrush and a big molar tooth for a mail box. It is located across the street from Chic-fil-A. In Murrells inlet. I turned right just before the bristles. There was handicap parking right in front of the building. A ramp to the left of the office. Very convenient. That toothbrush out front has outlasted many hurricanes...when my toothbrush starts to look like that one; I know it is time for a new brush. If they ever take it down I would never know where to turn right. Walking inside it seemed everything was so bright and clean. I was thrilled to find a dentist to be able to see me. There was soft calm music playing overhead. Sarah and lane at the front desk were so friendly. They helped me with finances as well. I had to retire early due to cancer twice. I was unable to see an eye doctor or dentist during my chemotherapy. I think I was too sick and weak to see one anyway. My financial situation changed a bit. I signed up for their insurance program. When I met the dentist she was so kind, gentle, and caring for my overall wellness. While she examined me she hummed lightly and it was very soothing. Today I had some filling work done on me. The last few visits had some teethed pulled that needed pulling. I was making quite the coins from the tooth fairy. I hand made a small tooth fairy pillow for Bev one day. The white felt tooth is the pocket that holds the tooth. Now I'm using it. I was not able to keep the actual tooth so I drew a picture of my tooth and put it in the pocket. See photo below. The next morning I had a quarter. I told Bev when she got her lower denture implants done... that she now needs to pay the tooth fairy back for all her teeth since she is getting new ones. Isn't that how it works? Anyway if you are looking for a fabulous Dentists come see Murrells Inlet Dentistry. They are wonderful. Tell them Willie sent you.

I had to wait 2 weeks for appointment (told them I had a tooth cracked) which I understand the wait…read morebut then when I arrived 15 mins late because I entered their business in google & it led me a wrong place,they all had an attitude when I walked in & told me they gave my appointment to someone else... they seemed to not even want to see me at that point & barely looked at me while I stood there wondering what to do & the woman said we will see what we can do like my appointment was in question... I could feel their annoyance which was a bit over the top... you can still politely tell someone I'm sorry but you were late.. but they treated me like I just did something bad on purpose ... The girl Sarah (at the end of my 5 minute appointment) went to set up another appointment with me & asked how I was as she looked away to type & I just politely said I was okay just a little upset that I took the whole day off & whoever booked me on the phone said they would block extra time for me knowing it was more of a serious issue that my tooth cracked .. Then she told me she was the one who booked it & got defensive. ( I was actually willing to let it go but I just wanted to express a little disappointment) she proceeded try & shame me for being late & I said I didn't do it on purpose you must know this is an issue with the address & she kept saying well I shouldn't have been late if I wanted to be treated today & that she only blocked off an hour (which I would have also appreciated her telling me that on the phone when I asked how long should I block off for the appointment & she said she wasn't sure how long it would take so I just took the whole day off work smh) then she said I should have called to let them know I was running late if I wanted to get helped today.. but I told her I was driving on the highway and didn't want to get in an accident......l had to pull over off the highway stressed trying to find their other address & the next one was right not the one that first came up on google.. I told her I didn't like how she was speaking to me & was trying to stay calm but she started overtalking me in a condescending tone & we were both getting louder... she was saying they have been there for 30 years & it's not their problem but google's problem ect... I said excuse me I need to finish my sentence because she wouldn't let me finish... she was being very rude & I told her she was being rude as she had a smirk on her face... So, I had to pay $128 out of pocket just for a 5 minute session today where they took like 2 xrays of just the one tooth & that's all we did & I lost money calling out of work today too.. wasted my time making me wait 2 weeks for nothing, I could have gone to a better dentist office that would have helped me sooner.. the girl who took my X-rays today was very nice & caring making sure she was gentle while taking X-rays but the office is not friendly... I have to say in the past I really loved Dr. Ballangee she's great but I am going to a new dentist office as of tmrw I already got an appointment when I told them my situation... wow people who actually care unlike how I was treated here... this is the second time I was treated so rudely by staff here.. last time a dental hygiene routine was terrible the girl was angry & kept hurting me with sharp instruments forcefully, & splashing water up my nose & all over my face carelessly looking away then noticed she was squirting up my nose & said oh sorry, apathetically... it made me not even want to come back but I gave it a second chance here today because my tooth cracked & then because the confusing address thing they hated me as soon as I walked in ... there is truly no need to be so rude, condescending, & accusatory to people... I spoke to my family about what happened & they called our dental hygienist friend who referred me to another office so I am not returning here..some staff are very rude but some are very nice too but I don't have time to play Russian roulette with my money and time not knowing how they will be.

Found them on Google and boy did I luck out ! I am like many others very anxiety stricken when I…read morego to the dentist. This office has a group of the nicest people I have ever met in a dental office ! They all put me at ease from the front desk to the dentist and everyone in between. The lady that did all my X-rays was wonderful and I thank her

I could not write Dr Reinhardt any higher than ratings can go. I am Dale McCormick from Conway and…read morefirstnet Dr Reinhardt in my twenties or early 30s after an accident in which he wired my job together from being broken. He did an excellent job then. Yesterday, 70 years old now I went to have some bad teeth extracted in his professional attitude is outstanding. Before the surgery he came in and we talked and he asked if it would be okay if he prayed for us and the surgery to go well. I agree and I've never had another doctor do that. He did ask first and prayed for the surgery to go great and the healing enough to just be great in life. When he said amen I said amen also. The most positive experience in a dental office I've ever had. I am on my second day after having five extraction and I do not have any pain and no pain medicine was prescribed. Just ibuprofen. Anyone scared of dental work like I was he is outstanding!

Dr. Obenchain herself is excellent--professional, knowledgeable, and someone I trusted for my care…read moreover the past three years. Unfortunately, the billing office completely undermines that experience. After a routine visit on March 19, I received a bill right before leaving for a family vacation (April 3-17). When I returned, my entire family came down with COVID, which delayed me from going through my mail. As soon as I reviewed it, I immediately called and paid the balance on May 1. Despite that, I received a letter from the billing office claiming no payment had been made and stating I would now be required to pay in full at the time of service. The tone was unnecessarily harsh and accusatory, especially given my consistent history of paying my balances over the past three years. Including a policy as if I were unaware or negligent felt condescending and completely disregarded the reality that sometimes life happens. There was no attempt at understanding--just a blanket, impersonal response. It's unfortunate because the quality of care from the doctor is not reflected in how patients are treated on the administrative side. In the end, the billing office's approach was enough for me to take my care elsewhere. If you choose to go here, be aware: the medical care may be great, but the billing experience can leave a very different impression.

Wonderful business owners. Great place for dental cleaning. Staff needs more training with people…read moreskills, and denture fitting.

I was sent there by the v a to have two places removed on my upper gum and the front of my tongue…read more the dentist was very friendly and professional had a way of making you feel at ease the staff was exceptional I would definitely refer this office to anyone

Absolutely the best in the area!!! My regular dentist referred me to this office after experiencing…read moresevere pain for an extended time, and they scheduled, examined and performed the necessary procedure very promptly!!!! Dr Wallen and his staff are unbelievable in their expertise, friendliness and follow-up!!! Would recommend to anyone who has the need for their service!!

Lowecountry family Dentristry is AMAZIN!!!!! me, my dad and my younger sister have been coming here…read morefor years and they're always awesome. Dr.brown is an amazing dentist and I think he's the best dentist that I've ever had he's so gentle and patient and he cares about his patient. Everytime I'm here they always ask how I'm doing and how my dad my sister are doing they are incredibl! and I couldn't ask for a better dentis! I'm so glad that our insurance referred us here!

I had a cracked tooth and needed to get in on an emergency visit, and they got me in that day…read more There was no long wait, and everybody was very helpful.Dr Brown was very knowledgeable and kind, and helped me understand my options. I truly felt cared for.

I waited roughly a month to write this review so that I was certain of my level of satisfaction and…read morelet me tell you I am thrilled beyond my wildest expectations. I had two partial dentures installed and I anticipated there would be a period of adjustment and in fact Dr Kloch told me there would be. But the dedication of the Dr , Rebecca, Melissa all played a role in making this an absolute enjoyable experience and who saids that about dentist? But this was an awesome experience for me and a special thanks to Wendy for handling the appointments and paperwork. I would highly recommend this dental office to anyone in need of a dentist. Kudos to all involved. Tom Vantine.

Followup visit was very unpleasant. Waited a long time but never saw Dr Kloch and got runaround…read morefrom front office staff. Plenty of other dentists around so will not use this place. Do not recommend.

Dr Maser and his staff are angels who answered my prayers. I told them how horrible my previous…read moredental experience had been and how sensitive my teeth are. They have been the most gentle ever. Both hygienist I've had the pleasure of meeting were nice and so very gentle. They continued to ask me throughout the process how I was doing and if I had any pain. I truly appreciated that. Then today I had my first filling with Dr Maser. He heard my concerns about feeling everything while he filled my cavity. I never felt anything. His dental assistant made sure to keep checking to see how I was doing and well as Dr Maser. It was so refreshing to not feel any pain and my teeth look beautiful I could just cry. If you are contemplating coming here just do it. Dr Maser and his staff are amazing human beings. I can't wait to get the rest of my teeth filled!!

Amazing customer service ! Everyone really seems to care and this was not for just a small dental…read moreproblem. We had a huge amount of dental work needed and they took the time to show us several options. They called to follow up to see if we had any questions. Truly everyone here is one of a kind.