I was able to find plenty of oral surgeons in Charleston SC. This practice has lousy customer…read moreservice, allows pets at the front desk I walked out already put my money elsewhere and getting my 8,000 dollars to a dr that is now taking care of us

Uncaring Cold Never…read moreintroduced herself. Jabbed me with needle. Gagged me with gauge. Left the room when she was done. Assistant read at home instructions and gave me the sheet she just read to me!

THE MOST UNPROFESSIONAL company I have ever had the misfortune of dealing with! Thankfully we found…read morea true oral surgeon for my son to have his wisdom teeth removed that has the safety precautions in place And KNOW what they're doing!

I am writing to express my deep dissatisfaction with the care my 17-year-old son received during…read morehis recent wisdom teeth removal at your office. The overall experience--from the pre-procedure communication to the post-visit interactions--was unacceptable. First and foremost, I was extremely upset to that Dr. Covington told my son he could die from anesthesia. This is an inappropriate and alarming statement to make directly to a minor without first discussing it with a parent or guardian. Conversations regarding potential life-threatening risks should be handled with sensitivity and communicated directly to the parent. We were presented with only two options for the procedure: anesthesia or nitrous oxide, both of which we paid for out of pocket. At no point were we advised that local numbing was a viable option. Furthermore, my son felt everything during the procedure despite receiving nitrous oxide--something we were not adequately prepared for. Following the procedure, I left three voicemails requesting a letter of medical necessity. When I finally received a call back, the billing representative was rude and unprofessional. She questioned why I was requesting the letter since insurance had covered the procedure. This line of questioning is not appropriate; patients should not be interrogated when requesting documentation related to their care. Due to these issues, I will not be recommending your office to anyone, and I am incredibly disappointed in the lack of professionalism and compassion shown throughout this experience.

With all the trips to Murrells Inlet Dentistry I'm making...I'll probably be getting an address…read morechange from the post office real soon. If you have to decide on a Dentist please call for an appointment here. I can remember the first time I came here. It was east to find. I just had to look for a tall toothbrush and a big molar tooth for a mail box. It is located across the street from Chic-fil-A. In Murrells inlet. I turned right just before the bristles. There was handicap parking right in front of the building. A ramp to the left of the office. Very convenient. That toothbrush out front has outlasted many hurricanes...when my toothbrush starts to look like that one; I know it is time for a new brush. If they ever take it down I would never know where to turn right. Walking inside it seemed everything was so bright and clean. I was thrilled to find a dentist to be able to see me. There was soft calm music playing overhead. Sarah and lane at the front desk were so friendly. They helped me with finances as well. I had to retire early due to cancer twice. I was unable to see an eye doctor or dentist during my chemotherapy. I think I was too sick and weak to see one anyway. My financial situation changed a bit. I signed up for their insurance program. When I met the dentist she was so kind, gentle, and caring for my overall wellness. While she examined me she hummed lightly and it was very soothing. Today I had some filling work done on me. The last few visits had some teethed pulled that needed pulling. I was making quite the coins from the tooth fairy. I hand made a small tooth fairy pillow for Bev one day. The white felt tooth is the pocket that holds the tooth. Now I'm using it. I was not able to keep the actual tooth so I drew a picture of my tooth and put it in the pocket. See photo below. The next morning I had a quarter. I told Bev when she got her lower denture implants done... that she now needs to pay the tooth fairy back for all her teeth since she is getting new ones. Isn't that how it works? Anyway if you are looking for a fabulous Dentists come see Murrells Inlet Dentistry. They are wonderful. Tell them Willie sent you.

I had to wait 2 weeks for appointment (told them I had a tooth cracked) which I understand the wait…read morebut then when I arrived 15 mins late because I entered their business in google & it led me a wrong place,they all had an attitude when I walked in & told me they gave my appointment to someone else... they seemed to not even want to see me at that point & barely looked at me while I stood there wondering what to do & the woman said we will see what we can do like my appointment was in question... I could feel their annoyance which was a bit over the top... you can still politely tell someone I'm sorry but you were late.. but they treated me like I just did something bad on purpose ... The girl Sarah (at the end of my 5 minute appointment) went to set up another appointment with me & asked how I was as she looked away to type & I just politely said I was okay just a little upset that I took the whole day off & whoever booked me on the phone said they would block extra time for me knowing it was more of a serious issue that my tooth cracked .. Then she told me she was the one who booked it & got defensive. ( I was actually willing to let it go but I just wanted to express a little disappointment) she proceeded try & shame me for being late & I said I didn't do it on purpose you must know this is an issue with the address & she kept saying well I shouldn't have been late if I wanted to be treated today & that she only blocked off an hour (which I would have also appreciated her telling me that on the phone when I asked how long should I block off for the appointment & she said she wasn't sure how long it would take so I just took the whole day off work smh) then she said I should have called to let them know I was running late if I wanted to get helped today.. but I told her I was driving on the highway and didn't want to get in an accident......l had to pull over off the highway stressed trying to find their other address & the next one was right not the one that first came up on google.. I told her I didn't like how she was speaking to me & was trying to stay calm but she started overtalking me in a condescending tone & we were both getting louder... she was saying they have been there for 30 years & it's not their problem but google's problem ect... I said excuse me I need to finish my sentence because she wouldn't let me finish... she was being very rude & I told her she was being rude as she had a smirk on her face... So, I had to pay $128 out of pocket just for a 5 minute session today where they took like 2 xrays of just the one tooth & that's all we did & I lost money calling out of work today too.. wasted my time making me wait 2 weeks for nothing, I could have gone to a better dentist office that would have helped me sooner.. the girl who took my X-rays today was very nice & caring making sure she was gentle while taking X-rays but the office is not friendly... I have to say in the past I really loved Dr. Ballangee she's great but I am going to a new dentist office as of tmrw I already got an appointment when I told them my situation... wow people who actually care unlike how I was treated here... this is the second time I was treated so rudely by staff here.. last time a dental hygiene routine was terrible the girl was angry & kept hurting me with sharp instruments forcefully, & splashing water up my nose & all over my face carelessly looking away then noticed she was squirting up my nose & said oh sorry, apathetically... it made me not even want to come back but I gave it a second chance here today because my tooth cracked & then because the confusing address thing they hated me as soon as I walked in ... there is truly no need to be so rude, condescending, & accusatory to people... I spoke to my family about what happened & they called our dental hygienist friend who referred me to another office so I am not returning here..some staff are very rude but some are very nice too but I don't have time to play Russian roulette with my money and time not knowing how they will be.

I recently had my first appointment here, which I scheduled as a routine cleaning. However, I was…read moretold they needed to do an initial exam first. I was assured everything would be covered by my insurance and that I wouldn't owe anything at checkout. A few weeks later, I received a bill for what was labeled as a major care procedure--even though all I had done were X-rays. It turns out they used a panoramic X-ray machine that isn't considered preventive care, but this was never explained to me during the visit. When I called to ask for clarification, the staff member simply said, "you should know that," which was very unprofessional. I'm now hesitant to return for a cleaning and will likely be looking for a new dentist in the area. Clear communication and transparency about billing go a long way--unfortunately, that wasn't my experience here. -Update 10/08/2025 I went in today for my scheduled cleaning, checked in, and waited about 10 minutes in the lobby before being told that my appointment was canceled--solely because I had left a negative review the day before. This kind of unprofessional behavior is unacceptable. Rather than addressing patient concerns, they chose to retaliate against honest feedback. Between the surprise billing from my first visit and now being refused service for sharing my experience, I can't recommend this office to anyone. Don't go here unless you want to waste your time and money. Transparency and professionalism clearly aren't priorities here.

The worst dental care, or any care for that matter, that I have ever received. Firstly, I was told…read moreI was fully covered by my Medicare and Medicaid Insurance, and would have nothing to pay. 30 minutes into my first treatment and the owner comes in and says I owe $322. After a few minutes of to and fro she agrees to half it. Then my dentures were made and they were more gums than teeth. I don't know how they altered them, probably re-made them, but now they look like rabbit teeth. They are very painful and I have been back 6 times to have them slightly altered. Now, 3 months later, I can just about wear them for about an hour a day. Still very painful, also loose. I can't eat anything with them, can barely talk, they've fallen out completely a few times. The dentist said to me, rather than keep coming back, why don't you just use Polygrip. That said it all to me.

I started going to Dr. Wright for some molar pain and also pain from clenching/grinding. Instead of…read moresimply giving me a root canal, capping it and sending me on my way, he took the time to diagnose my symptoms and work with me to fix the underlying problem. It's not cheap to fix teeth, and this place is no different in that aspect, but when there is pain involved, I don't take chances! I have gone to many teaching hospitals/dentists in the past and it's not uncommon for the dentist to teach his staff while the patient is, well, patient! I find this to be the case here, as he is in to his work and takes the time to explain things to both the patient and his staff, and all the while I did have to sit there and be patient- a major hard time for me but worth it to know what's going on. The bottom line is that my teeth feel great. Someone recently told me "everyone's teeth hurt a little", but I think not! I will be going to Dr. Wright if I feel pain and I know he can help!

New patient at Waccamaw Dental. Dr. Wright is great. He is very good at what he does. He cares…read moreabout his patients and makes sure you are comfortable while having work done.The staff is wonderful also! State of the art place with very caring people. I definitely would recommend going there for all your dental needs.

Went there for bad tooth ache months ago, 2 rounds of Antibiotics and still on horrible pain,…read morethen told a root canal, still hurting after root canal, did crown and pains worse, called 3 times and was told take Tylenol and Motrin and they can't see me for another few days all while explaining the pain I feel and just been dismissed time and time again.. I could go on and on but no point, Would not recommend this place to my worst enemy!!

1/15/2026 Until two…read moreweeks ago I would have agreed with all these wonderful comments I've been a patient for several years but not any more because Prince Creek Dental failed me I put my trust in them and they let me down by not diagnosing my symptoms correctly day of my appointment they flushed out under the bridge gave me a antibiotic prescription and sent me on my way telling me I'd feel better in a week, I called back 4 days later informing them the antibiotics were not working I was told over the phone I needed a root canal Prince Creek did not pay attention to my x-rays they told me I needed to go to an Endodontist they sent the wrong tooth x-ray to the Endodontist costing me $400.00 to sit in the chair for 10 minutes to be informed they couldn't help me my tooth holding a bridge prince Creek installed was cracked causing a very bad infection lots of pain and pressure. This could have been caught not once but twice, Prince Creek didn't see it then sent the wrong tooth x-ray to the Endodontist where they would have seen before I made the $400.00 appointment I trusted prince creek. When I called to speak to the office manager I was told she was out sick and would follow up with me in a few days. In the meantime I was urged by family to contact another dentist upon explaining to them by phone what was going on with my infection they had me in under an emergency and all thank God has been dealt with. It's been over a week and still no phone call from Prince Creek office manger or any other authority or concerned staff member of Prince Creek. This has been a sad and very dangerous experience Please be carful with Prince Creek I am truly trying to help 1/15/2026