I recently had my first appointment here, which I scheduled as a routine cleaning. However, I was…read moretold they needed to do an initial exam first. I was assured everything would be covered by my insurance and that I wouldn't owe anything at checkout. A few weeks later, I received a bill for what was labeled as a major care procedure--even though all I had done were X-rays. It turns out they used a panoramic X-ray machine that isn't considered preventive care, but this was never explained to me during the visit. When I called to ask for clarification, the staff member simply said, "you should know that," which was very unprofessional. I'm now hesitant to return for a cleaning and will likely be looking for a new dentist in the area. Clear communication and transparency about billing go a long way--unfortunately, that wasn't my experience here. -Update 10/08/2025 I went in today for my scheduled cleaning, checked in, and waited about 10 minutes in the lobby before being told that my appointment was canceled--solely because I had left a negative review the day before. This kind of unprofessional behavior is unacceptable. Rather than addressing patient concerns, they chose to retaliate against honest feedback. Between the surprise billing from my first visit and now being refused service for sharing my experience, I can't recommend this office to anyone. Don't go here unless you want to waste your time and money. Transparency and professionalism clearly aren't priorities here.

The worst dental care, or any care for that matter, that I have ever received. Firstly, I was told…read moreI was fully covered by my Medicare and Medicaid Insurance, and would have nothing to pay. 30 minutes into my first treatment and the owner comes in and says I owe $322. After a few minutes of to and fro she agrees to half it. Then my dentures were made and they were more gums than teeth. I don't know how they altered them, probably re-made them, but now they look like rabbit teeth. They are very painful and I have been back 6 times to have them slightly altered. Now, 3 months later, I can just about wear them for about an hour a day. Still very painful, also loose. I can't eat anything with them, can barely talk, they've fallen out completely a few times. The dentist said to me, rather than keep coming back, why don't you just use Polygrip. That said it all to me.

With all the trips to Murrells Inlet Dentistry I'm making...I'll probably be getting an address…read morechange from the post office real soon. If you have to decide on a Dentist please call for an appointment here. I can remember the first time I came here. It was east to find. I just had to look for a tall toothbrush and a big molar tooth for a mail box. It is located across the street from Chic-fil-A. In Murrells inlet. I turned right just before the bristles. There was handicap parking right in front of the building. A ramp to the left of the office. Very convenient. That toothbrush out front has outlasted many hurricanes...when my toothbrush starts to look like that one; I know it is time for a new brush. If they ever take it down I would never know where to turn right. Walking inside it seemed everything was so bright and clean. I was thrilled to find a dentist to be able to see me. There was soft calm music playing overhead. Sarah and lane at the front desk were so friendly. They helped me with finances as well. I had to retire early due to cancer twice. I was unable to see an eye doctor or dentist during my chemotherapy. I think I was too sick and weak to see one anyway. My financial situation changed a bit. I signed up for their insurance program. When I met the dentist she was so kind, gentle, and caring for my overall wellness. While she examined me she hummed lightly and it was very soothing. Today I had some filling work done on me. The last few visits had some teethed pulled that needed pulling. I was making quite the coins from the tooth fairy. I hand made a small tooth fairy pillow for Bev one day. The white felt tooth is the pocket that holds the tooth. Now I'm using it. I was not able to keep the actual tooth so I drew a picture of my tooth and put it in the pocket. See photo below. The next morning I had a quarter. I told Bev when she got her lower denture implants done... that she now needs to pay the tooth fairy back for all her teeth since she is getting new ones. Isn't that how it works? Anyway if you are looking for a fabulous Dentists come see Murrells Inlet Dentistry. They are wonderful. Tell them Willie sent you.

I had to wait 2 weeks for appointment (told them I had a tooth cracked) which I understand the wait…read morebut then when I arrived 15 mins late because I entered their business in google & it led me a wrong place,they all had an attitude when I walked in & told me they gave my appointment to someone else... they seemed to not even want to see me at that point & barely looked at me while I stood there wondering what to do & the woman said we will see what we can do like my appointment was in question... I could feel their annoyance which was a bit over the top... you can still politely tell someone I'm sorry but you were late.. but they treated me like I just did something bad on purpose ... The girl Sarah (at the end of my 5 minute appointment) went to set up another appointment with me & asked how I was as she looked away to type & I just politely said I was okay just a little upset that I took the whole day off & whoever booked me on the phone said they would block extra time for me knowing it was more of a serious issue that my tooth cracked .. Then she told me she was the one who booked it & got defensive. ( I was actually willing to let it go but I just wanted to express a little disappointment) she proceeded try & shame me for being late & I said I didn't do it on purpose you must know this is an issue with the address & she kept saying well I shouldn't have been late if I wanted to be treated today & that she only blocked off an hour (which I would have also appreciated her telling me that on the phone when I asked how long should I block off for the appointment & she said she wasn't sure how long it would take so I just took the whole day off work smh) then she said I should have called to let them know I was running late if I wanted to get helped today.. but I told her I was driving on the highway and didn't want to get in an accident......l had to pull over off the highway stressed trying to find their other address & the next one was right not the one that first came up on google.. I told her I didn't like how she was speaking to me & was trying to stay calm but she started overtalking me in a condescending tone & we were both getting louder... she was saying they have been there for 30 years & it's not their problem but google's problem ect... I said excuse me I need to finish my sentence because she wouldn't let me finish... she was being very rude & I told her she was being rude as she had a smirk on her face... So, I had to pay $128 out of pocket just for a 5 minute session today where they took like 2 xrays of just the one tooth & that's all we did & I lost money calling out of work today too.. wasted my time making me wait 2 weeks for nothing, I could have gone to a better dentist office that would have helped me sooner.. the girl who took my X-rays today was very nice & caring making sure she was gentle while taking X-rays but the office is not friendly... I have to say in the past I really loved Dr. Ballangee she's great but I am going to a new dentist office as of tmrw I already got an appointment when I told them my situation... wow people who actually care unlike how I was treated here... this is the second time I was treated so rudely by staff here.. last time a dental hygiene routine was terrible the girl was angry & kept hurting me with sharp instruments forcefully, & splashing water up my nose & all over my face carelessly looking away then noticed she was squirting up my nose & said oh sorry, apathetically... it made me not even want to come back but I gave it a second chance here today because my tooth cracked & then because the confusing address thing they hated me as soon as I walked in ... there is truly no need to be so rude, condescending, & accusatory to people... I spoke to my family about what happened & they called our dental hygienist friend who referred me to another office so I am not returning here..some staff are very rude but some are very nice too but I don't have time to play Russian roulette with my money and time not knowing how they will be.

I'm VERY happy with this office staff and Dr. Miller. Been here two years, came from NY, and feel…read morevery lucky to have had this recommendation. Dr. Miller has a great attitude and is very professional and so is his staff

I went through a list of dentists in the area trying to find a dentist that didn't just take ex…read morerays and look at your teeth and send you somewhere else. Every dentist that we went to in South Carolina just wanted to send you to somewhere else. We are on social security and can't afford to go to all these different "specialists ". Just had 2nd appointment and very pleased with staff and Dr Miller.

The very best dentist ever at doing crowns; both my husband and I have had the same experience…read more Very good dentist, good rapport with patient. Excellent fitting crowns and temps on first try.

Dr. Todd did a horrible job filling my teeth several years ago. I switched to her because she was…read morecloser in distance than my other dentist, HUGE mistake! She filled teeth that did not need to be filled and I am still dealing with her less than adequate dental care. I went back to my old dentist a couple months later who wondered why she did what she did and said she most likely compromised the integrity of my teeth. He was right...still kicking myself for ever walking into her office! The other one star poster is also spot on! PS I believe Terry K (5 star reviewer) may work for Dr. Todd. Go to her website and look under staff, Terry Kush...Financial Coordinator.

I have been going to Inlet Smiles for Dentistry for several months now and D. Millar and his Staff…read moreare top of the line Very Friendly Experts , caring, and are very professional. Easy to set up appointments Available for Emergency if needed. Follow-ups are top of the line. Would recommend them to averyone I know. Can't say enough about how positive I have found them to be. They explain every this in davance to you and work with you to make sure your happy with their serverces. Tom Mathews Five Stars

After reading multiple poor reviews on google and even seeing this office is likely scamming people…read moreI'd like to share my experience with Inlet Smiles here to the users of Yelp. The front desk staff is very unprofessional in particular Crystal. I walked in and received a can I help you this morning no warm greeting or hello. I have been a patient of this office for 20 plus years and Crystal pretended to have no clue why I walked into the dentist office this morning at my scheduled appointment time. After spending 15 mins on the phone with Crystal the previous day and being a patient of the office she has worked at for I'm the majority of my life you'd think she'd had more grace and skill when it comes to customer service. Maybe this office should prioritize interactions with patients but they may be out of practice as I never see folks in the waiting room. Also I've never seen a dentist that wasn't Dr Miller (owner) stay at this office for an extended period of employment. The dental hygienist became offended and borderline hostile after asking her to look into my chart to see what we have been doing previously for my care plan. While cleaning my teeth she picked my lip with her tool, I understand that accidents happen but this is why patient handling is important and at the bare minimum an apology for the accident would have been appreciated. Though an aplogy was never spoken. She then informed me we are not doing fluoride today because my insurance does not cover it. There was no offer to receive fluoride which they recommend every visit and can add on to service. I had to request fluoride and then was asked again before I received it. The only nice person in the office is the woman that handled billing at the end of my visit she was professional and kind. I've never had a more unpleasant experience at the dentist and from other reviews of The Smile Center it seems I'm not the only one. God forbid you have something to say that Dr Miller does not agree with for example I was dropped as a patient after writing a review sharing my experience at this office. Luckily I live in the lowcountry where there is no shortage of dentistry options. I recommend Murrells Inlet Dentistry or any other dentist office than Inlet Smiles in Murrells Inlet. Thanks Dr Miller!

First, let me begin by saying that I am a patient of Dental Smart, Murrells Inlet. I called Dental…read moreSmart yesterday with an aching abscessed tooth. I was told by Dental Smart, they could not see me until the middle of October. Didn't Dental Smart ever hear of a dental emergency? Dental Smart never bothered to ask me my medical history, or even try to squeeze me in for this dental emergency. In my opinion, for being a "Dental Care Center" this place DOES NOT CARE about the health of their patients.

I went to have a cavity filled. The dentist explained what he was going to do which was fine but…read morewhen I got the anesthesia shot it was painful more than I'm used to. My jaw hurt for couple days afterwards which I am not used to and I think it is partly from the shot. I also got 2 shots, the 2nd didn't hurt as much for I was going numb from the 1st. Seemed to do a good job though on the tooth.

I had a toothache, called, was seen that afternoon and received excellent care from the time I…read morewalked in until the time I left. It was a great experience and trust me, I was nervous. Everyone was wonderful and made me feel as comfortable as possible

From the owner: Specializing in: - Dentists…read more- Cosmetic Dentistry

Both myself and wife have used this practice. I cannot express how fantastic the dentist and staff…read moretook care of us. The results of my wife' s teeth was fantastic ,like a miracle ! For me it was new dentures and implants.

Great dental practice that looks at the whole picture including evaluating my airway to detect…read moresleep apnea episodes. Gentle patient dentist with kind office staff. Thank you!!!