1. Waccamaw Oral Surgery

    1. Waccamaw Oral Surgery

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    Murrells Inlet, SC

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    Waccamaw Oral Surgery

    2.1 (11 reviews)
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    Aspen Dental - Murrells Inlet, SC

    Aspen Dental - Murrells Inlet, SC

    2.4(16 reviews)
    0.7 mi
    Available by appointment
    Emergency services

    Great first visit. A completely professional and friendly visit from start to finish. So glad I…read moreleft the last place I went to (Dental Care at Coventry, F- for them). Totally above-board with procedures and charges, and they took the time to listen to me. And, the best part, was I wadnt left sitting in an exam room for two hours! Highly recommend the Murrells Inlet location to everyone!

    Please avoid this dental practice. Their business practices could be considered predatory, any…read moremajor diagnosis they recommend demands a second opinion, their communications from their receptionist to the dentist are poor and their billing practices suspect and not at all transparent. The quality of care, in my opinion as a 71 year old physician who has seen a lifetime of dental work, seems to be substandard. I rarely give poor reviews unless I feel that others well benefit from them as any business can have a bad day, or individuals can make mistakes, or so often poor reviews really reflect the biases and quirks of the reviewers. Google Aspen Dental and lawsuits and you will find that they have paid out millions of dollars in class action claims for the very sorts of practices we encountered. Our visit, which was just to establish care and get xrays lasted 2 1/2 hours. We waited 45 minutes to be seen, then my daughter waited another hour in the chair without being seen. I asked the receptionist if our wait was excessive and got the terse reply of "no", and "we are busy today". There were two other patients in the waiting room. The hygienist, who was the only person who made eye contact with either me or my daughter, stated that they were short staffed that day. Yet we could have been told this upfront and given the chance to reschedule. The receptionist, in her terse manner, had indicated that we weren't told this as such waits are not unusual for them. My daughter was told that all four of her wisdom teeth had to be removed. She has no pain, no impaction, the wisdom teeth are not crowding other teeth and no explanation was given for why they had to be removed. Our dual insurance was to be charged $6000 and we were expected to pay $1500 for what insurance would not cover. Aspen is in network for both our insurance companies, one of which is Blue Cross. Several studies of dental care document that it is common for one dentist to recommend extensive care such as removing otherwise healthy wisdom teeth whereas another dentist might simply closely monitor the teeth. There is a wide range of opinions for dental work and anyone going to Aspen should get a second opinion. A common tactic by unscrupulous and predatory dental practices is to overcharge insurance companies and then bill the patient for the excess. The purpose of seeing in network providers is to avoid these types of excessive charges. Blue Cross and others, when designating a practice as "in network" is an effort to prevent their consumers from being hit with these unethical but not illegal practices. Aspen Dental recently settled a class action suit for such predatory billing practices, but as the fine was only 3.5 million dollars, perhaps they see this as simply the cost of doing business. We were then told my daughter required deep gingival cleaning by the dentist. We were asked to pay 60% up front, even though both our insurances pay for such care and Aspen is in network for both of them. The hygienist apologetically told us that perhaps deep cleaning wasn't needed at all and that we could have our money refunded if it wasn't necessary when she presented for the work to be done. Aspen declined to discuss any of their billing practices with us, even the most common questions such as "how much is my insurance company going to pay" and we were told that they wouldn't bill our secondary insurance at all but that we could submit the bills after the fact and that the insurance company might reimburse us. The point of being in network is to avoid that sort of cumbersome process which can be difficult to get properly reimbursed. It is not surprising with such a predatory tone and seemingly unethical and poor communication and office organization in an office, that the employees seem very unhappy. In turn, they do not make eye contact, rarely smile, are terse in their comments and opaque when questioned on the most routine questions. Certainly that was the case at the Murrell's Inlet Aspen office where it appeared no one there wanted to be there. After spending 2 1/2 hours at Aspen for a visit that should have been 30 minutes at any other office, we clearly got the idea that these employees are embarrassed to be working there and very unhappy. In the Murrells Inlet area we have many many choices for dental care. For example, we go out of network to go to South Strand Dental. With the sort of predatory pricing seen at Aspen, it is actually cheaper for us to go out of network, which is precisely NOT the way the system is supposed to work.

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    Aspen Dental - Murrells Inlet, SC
    Aspen Dental - Murrells Inlet, SC
    Aspen Dental - Murrells Inlet, SC

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    Inlet Smiles Dental Care

    Inlet Smiles Dental Care

    3.0(2 reviews)
    1.5 mi

    I have been going to Inlet Smiles for Dentistry for several months now and D. Millar and his Staff…read moreare top of the line Very Friendly Experts , caring, and are very professional. Easy to set up appointments Available for Emergency if needed. Follow-ups are top of the line. Would recommend them to averyone I know. Can't say enough about how positive I have found them to be. They explain every this in davance to you and work with you to make sure your happy with their serverces. Tom Mathews Five Stars

    After reading multiple poor reviews on google and even seeing this office is likely scamming people…read moreI'd like to share my experience with Inlet Smiles here to the users of Yelp. The front desk staff is very unprofessional in particular Crystal. I walked in and received a can I help you this morning no warm greeting or hello. I have been a patient of this office for 20 plus years and Crystal pretended to have no clue why I walked into the dentist office this morning at my scheduled appointment time. After spending 15 mins on the phone with Crystal the previous day and being a patient of the office she has worked at for I'm the majority of my life you'd think she'd had more grace and skill when it comes to customer service. Maybe this office should prioritize interactions with patients but they may be out of practice as I never see folks in the waiting room. Also I've never seen a dentist that wasn't Dr Miller (owner) stay at this office for an extended period of employment. The dental hygienist became offended and borderline hostile after asking her to look into my chart to see what we have been doing previously for my care plan. While cleaning my teeth she picked my lip with her tool, I understand that accidents happen but this is why patient handling is important and at the bare minimum an apology for the accident would have been appreciated. Though an aplogy was never spoken. She then informed me we are not doing fluoride today because my insurance does not cover it. There was no offer to receive fluoride which they recommend every visit and can add on to service. I had to request fluoride and then was asked again before I received it. The only nice person in the office is the woman that handled billing at the end of my visit she was professional and kind. I've never had a more unpleasant experience at the dentist and from other reviews of The Smile Center it seems I'm not the only one. God forbid you have something to say that Dr Miller does not agree with for example I was dropped as a patient after writing a review sharing my experience at this office. Luckily I live in the lowcountry where there is no shortage of dentistry options. I recommend Murrells Inlet Dentistry or any other dentist office than Inlet Smiles in Murrells Inlet. Thanks Dr Miller!

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    Inlet Smiles Dental Care
    Inlet Smiles Dental Care
    Inlet Smiles Dental Care

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    Waccamaw Oral Surgery - oralsurgeons - Updated September 2026

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