I bring all my watches here to get serviced and they always do an exceptional job! Owner is…read moreincredibly nice and helpful. Would highly recommend!

Thank you so much for restoring my bracelet that hasn't left my wrist in 12 years. It is very…read moresentimental to me, and you did a fantastic job bringing it back to life. Could not recommend Matt more.

Sadly, I had a small diamond that surrounds my solitaire fall out. Of course it fell out at our new…read morehome construction site. So, technically it will always be with me. I was so upset but the staff at Dems (and my insurance policy) made everything just right. I was able to get a quote to submit to my insurance agency quickly and arrangements to drop off my ring were smooth. There was a 10 day turnaround time, which to me seemed a little long for the work I needed done. But, this is my first experience with any type of high end repair work for a personal jewelry item. I received a text the day my ring was ready and was able to quickly and easily get my ring back.

Dropped in during their "going out of business" sale. One sales person was waiting on a customer,…read moreand the other was gabbing and gossiping with a friend. Walked around the counters, twice, looking up occasionally, hoping to politely get someone's attention, but after almost 20 minutes of perusing the cases, no one even greeted me, or asked if they could help. No cause to wonder why they are closing. (Prices were hardly "sale" prices)

I was pleased with courteous Silver Jewelry Repair,…read more An Antique 1920's watch repair, and Advice on a display stand.

This wonderful little family owned & operated jewelry store did a fantastic job repairing my…read morehusband's watch, which had been broken for years. The owners (a kind husband & wife duo) welcomed me as soon as I walked in, even though I was a bedraggled mess, having rushed over straight from the car wash in my least polished outfit to make it before they closed. Despite my appearance, they treated me like a VIP & were happy to help. One watch just needed a new battery, but the other required a delicate repair. The cost was far less than I expected & they had the work completed in half the time they expected, which was already reasonable. The store is small, but is clean, well stocked with a wide selection, especially for its size. If they don't have the item you're looking for, they are willing to order it as long as one of their vendors carry it, and the pricing is quite competitive as well.

Quite possibly the best jeweler experience you could have. On the triangle of…read moreaffordable/quick/inexpensive There might be a compromise on quick but well worth it.

I recently moved to SC and I needed to get my ring resized, so I picked this store because of the…read moregreat reviews and the fact that it's family owned. However after my experience I'd say they don't really care about their customer service and they won't treat you like family. I dropped my platinum ring off before the new year and the jeweler quoted me one week before it would be ready and didn't even mention the pricing. He simply said it would be ready next weekend and he'd message me to let me know when I could come pick it up. After patiently waiting a week and not hearing anything I decided to call in and get an update. They tried saying they'd been busy with the holidays and such, and that it wouldn't be ready for a few more days. I understand being busy with the holidays but if you're going to quote a time and then not check in before then to let me know of the changes, then that's unprofessional. They understood my frustration and said I could come pick it up on that Sunday and then nobody was in the store, and nobody picked up their phones. After calling multiple times, and leaving multiple messages over the weekend I still didn't hear anything. I had to call again for another update. When I tried asking for the manager/owner to express my frustration and concern, the employee just took over helping and wouldn't even hear me all the way out. In fact he cut me off mid explanation to say he'd figure it out and call me back. Grateful he hopped on the issue so quickly but he was not thorough or attentive at all. The employee then called me back and said it was ready. That's great, but the store is only open until 5pm and I, like most, work 8-5pm. So now, I won't be able to get my ring for another week! 2 weeks without my ring and I don't even know how much it's going to cost me when I can eventually get back there. How unfortunate because I have a lot of jewelry pieces I need fixed up and now I'm going to have to start the process all over again to find a different jeweler.

My wife and I have been here a few times and she loves the place, staff are friendly and it has…read morepretty much everything she needs!

I was thrilled to get a chance to check out a Nordstrom Rack. I've never been, but I had heard…read moregreat things. The store reminded me of an upscale TJ Max/Marshalls. The prices were on the higher end and well above what I typically pay for retail items. But overall, it was an enjoyable shopping experience. All the store displays were neat and visually appealing. The products they sold were trendy and high quality--tons of designer brands. The employees were friendly and helped when needed. The only complaint was the price point, but other than that, and it was a nice store to shop at.

They can repair just about anything! And always fast- and friendly service!read more

From the owner: We are committed to offering you the finest full line of finished jewelry, loose diamonds and…read morecolored gemstones, custom jewelry design, jewelry repairs and a variety of gemological services including appraisals and gem identifications. When making your jewelry & gemstone decisions, don't you want someone to advise you who is a Certified Gemologist and certified by the Diamond Council of America as a Diamontologist? Wouldn't you choose the absolute most knowledgeable counselor when choosing a gift that lasts forever?

Great spot to find cute and inexpensive costume jewelry. Good quality for the price! Trendy pieces…read moreas well as classic looks at prices that won't break the bank. Friendly staff greet you as you come in but don't hover. Some apparel such as beach coverups as well.

I love, love Handpicked! The jewelry is beautiful and decently priced. Since I don't live in SC…read moreanymore, I often place orders online. My purchases always arrive very quickly and securely packaged. I highly recommend their monogrammed jewelry selection.

I have been in the store on at least 3-4 different days. Ok, it sometimes takes a little while to…read moreget someone's attention, true, but over all it is pretty good service, at least for me it was. I had to wait a little while and try to get someone's attention this past holiday season - but they were literally packed, and it was on the days you could use your jewelry warehouse cash (had some from another purchase earlier in the month) so I expected to have to wait - and it didn't take long, I found what I came in for, I left happy, my daughter loved her opal ring. A couple weeks prior my husband and I were here, and we were in the market for a solitaire. I had one, it was a little small and it was my grandmothers, I have worn it for years and years, it's even chipped a little. So for early Xmas we came here :) I originally wanted a square princess cut diamond, but after trying a couple on I just wasn't feeling it. I spotted a pear. Something I did not think I would like, I tried it on - I still have it on! Honestly without looking at the sales papers I cannot remember the mans name who sold it to us BUT he was great really! He was very smart, he was helpful, he was nice, I have zero complaints. He tried really hard to find me what I wanted and there it was :). The diamond is gorgeous! And all the papers came just like he said they would right on time! Everything was perfect! I love the ring - absolutely love it! The only thing with jewelry warehouse that would make them king of jewelry in this area is on site sizing, on site resetting, etc. I just hate to send out jewelry especially something of this $$$. Please consider getting someone in house! I still want my ring reset and resized but hate to send it off and part with it even for a couple weeks lol! And by the way - after we left I did go to Jared's, with my new ring, just to see what they had that was in the same range and ya know what? It was all about $500 more (for slightly smaller diamond) that did not even look as beautiful. Either the inclusions were huge eye sore or the color was not as good. We compared for a good 15 minutes and took a look with the jewelry magnifier and really there was no comparison. I said Thanks anyway and left. Glad I went with this diamond, thanks jewelry warehouse!

I was in the Sunset Blvd location on 12-31-18. I previously had purchased two silver necklaces. I…read morewas being waited on by a very nice associate when Teresa, the Mgr-Asst. Mgr. rudely interrupted our conversation with the most unprofessional attitude I have ever experienced. The clasp was broken on one of the necklaces and Teresa was demanding that I did not buy the necklace there. It was a $20.99 necklace, not a $2000.99 necklace. She upset me so bad with her rudeness, I left the store crying. I hope Teresa never has the opportunity to be so rude and unprofessional to another customer. My experience with Teresa's unprofessional work ethics has nothing to do with the rating of this store. Not all people are made to work with the public.