I would like to commend Carolina Family Practice & Sports medicine; specifically Dr. Chitanand,…read moreMchelle-ATC, and Brock-RMA, for their excellence in patient care! I take my mom to her appointments and I am always impressed with how well this team of healthcare professionals take care of her! They are highly knowledgeable and most of all, very compassionate and intent listeners; we never feel rushed or overlooked, which means the world to my mom and I!

This is about Cary office. I got a phone call for a referral. I haven't seen the doctor in this…read morepractice. I saw someone 6 mouths ago. I call office where referral was sent and asked who sent it. They broke hippa rules since they are saying they didn't sent it. Will not be going back there. Last time husband went to doctor there she was disrespectable. Called Duke main hospital to report.

I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.

TERRIBLE BILLING PRACTICES!!!!…read more One of the first bills I received was shockingly high (It was the first bill we received after 7-8 months of services). I went through the line items and found that they billed me for a service that my son was not receiving. I reached out to the billing department and they acknowledged that there was a billing error and corrected the bill. We switched providers because they were unable to provide services at my son's school. Several months after discontinuing services we received a bill from them for several random dates of service from the past. We expressed our frustration with the delayed bill in September and thought that our account was settled then. To our astonishment, we just received another bill for services rendered 11 MONTHS AGO! My household receives bills from dozens of different providers. These bills arrive within ~30 days of services rendered with the only exception being Raleigh Therapy Services. When billing is delayed by so long it makes it difficult for personal accounting and creates stress and anxiety because amongst several recent medical bills, it is an unexpected expense. I had to spend the entire day yesterday combing through records from RTS and my insurance company to try to understand why I was receiving a claim 11 months after services were rendered and to try to understand if I would be receiving any future bills (which there are still 2 more claims that haven't been processed). I have worked as a health care provider billing insurance for medical services as well as my current position at a medical software billing company. I understand that insurance issues can be very frustrating and sometimes take several phone calls to resolve. The provider we switched to, K&M Therapeutics, billed for the same service (plus a new one) and we received bills monthly starting 30 days from service and they were billing the same insurance companies. It seems like they need to hire an adjudication claims specialist to have someone dedicated to trouble shooting these issues so that they can be resolved in a timely manner. My son really liked the therapists at RTS..... this is just a billing inefficiency issue leading to a poor customer experience. I believe it can be fixed if they want to put the effort into trying to.

Our son has worked with two therapists at Raleigh Therapy Services - one for speech and one for…read morewriting. Both of his therapists are wonderful. The therapists meet him at his school during regular school hours, which saves us a lot of hassle and time. Our son loves seeing his therapists. He has had such a positive experience. The improvement in his speech is remarkable, and he has gone from hating holding any writing instrument to drawing, coloring, and practicing letters and numbers. Amazing! We are so grateful for all Raleigh Therapy Services has done for our son.

Dr. Pete took great care of my mother in law, who is suffering from dementia. He was kind, calm,…read moreeducative and I fell confident recommending this facility. I'd like to also mention the technician who helped intake us, was so sweet and I wish I had been able to retain her name. Honestly, these two wonderful people have my full respect, and if needed we will not be going anywhere else!

The office has been very helpful for my family. When something comes up and we need medical car…read morequick- this is our choice. Doctors can't always get you in and the other Urgent Care centers make you wait for hours on end. Dr. Pete and his staff are friendly, available and there when you need them 7 days a week.

I couldn't be more disappointed in this organization and the services it provides. As a Christian…read morecounseling organization, we expected more empathy around the issues we had with our daughter. We found them to simply not reflect that in their level of service or responsiveness. From the beginning, follow-up was poor, and the counselors didn't work with us as a family. With the demand in the market for these services I am sure they have more customers than they can handle and their poor service seems to reflect what happens when a business loses its focus on its mission. I would not recommend them.

Going through personal challenges in life can be draining and stressful. Over the past few years I…read morehave had to deal with a divorce as well as custody-related issues. Lifecare has been by my side every step of the way. I'm not sure what I would have done without them. I worked with Bill Venable and then Steven Price. Both of those therapists are outstanding in every possible way: knowledgeable, empathetic, encouraging, creative, inspiring, and full of faith. I don't think you could find a better group of people than those at Lifecare. I not only rely on them for guidance in my personal life but I also recommend them highly to both clients, friends, and fellow church members. If you are going through something difficult, don't go through it alone. Allow professionals to guide you and help you. You can't go wrong with the people at Lifecare. I give them my highest possible recommendation.

Awesome, professional, polite, knowledgeable, respectful- I use Dr. Dressler. Highly recommend!!!!!!read more

I have been a patient at Capitol Family Medicine Wakefield for several years, I see Dr. Scott…read moreWagner and he always listens takes the time to make sure all questions are answered. The nurses and staff are very friendly and accommodate getting you in if it's a need to be seen immediately reason. I have and will continue to recommend my Doctor at this practice.

Very disappointed with the quality and efficiency of service here. Had taken my family for a travel…read moremedicine consultation. We arrived at 12pm to an empty waiting room except for a gentleman who it appeared had been seen but was waiting for paperwork?. As new patients we filled out the required (but basic) forms and handed these in. And the proceeded to WAIT...and WAIT...and WAIT. A lady came after us and was seen in less than 10minutes. I assume this is because she was a prior patient and thus her information was already in the system. It was 12:45pm before we were finally invited to a patient room (as it turns out ALL THIS TIME they had been "entering our information" - mind you they had already confirmed our insurance). Sigh. It was 1:20pm before the Physicians Assistant (PA) entered our room. I couldn't believe it. This was a center with NO PATIENTS when we arrived. The vaccine consultation was limited at best. Questions regarding possible allergies/reactions were NOT brought up by the PA. As patients we recognized the possible complications when it came signing the vaccination form and though their nurse had already prepared the vaccinations, we had to opt for 2 family members NOT to do the vaccine because the PA was uncertain of possible reactions. NOR was she aware of alternate measures we could take for those unable to receive required vaccinations. [This location is advertised as a Travel Medicine Office....me thinks not!]. Between seeing the PA, getting the vaccines (1 vaccine by the way) and making a payment, we were finally able to leave at 2:20pm. For an Urgent Care Center with zero patients when we arrived the lack of efficiency in the service was very very disappointing as was the limited knowledge of the PA in a travel medicine office. I would not recommend this location to anyone.

Wait was quick, the facilities had the right equipment, and the doctors were very friendly and…read moreeducated. We went in, got 3 x rays and a prescription, and got out before we would have gotten to the top of the queue at a normal emergency room. Great place to go for minor emergencies.

At AIM They ARE Respecfull , Caring, & Down to earth Real Humans . Every one I have interacted…read morewith From the phone being answered for Me, to The office staff, & of course My Provider Who help Me to Maintain My Mental Health.. I am blessed to have been helped through some very difficult times and also been helped with the things that have been passed down to Me from My family. The provider I see is extreamly intelligent & Also very Kind and compassionate. I share this review today because I am no longer embarrassed to let the World Know that I Care about My MENTAL HEALTH If You keep Your car Maintained so it can keep going strong ... Then I Say let's stop the stigma surrounding this subject. And start looking out for Ourselves at least as well as We look out for Our Cars.. lol

My Dr makes me feel comfortable and supported, giving me new insights to my life. This is a very…read moregood office with friendly staff